Which one raid level is better

Hi:
We have an 3310 raid configured like raid1 with one logical drive,
with 10 disks (5 mirror) and 2 for spare.
In last 6 months we had 5 fatal fails, first time we changed the controller,
second time, we changed the chassis, however it did not fix the problem.
Data was lost in each fatal fail.
is it normal?
maybe, another raid level will fix our problem?
Our system is redundant, has 5 servers-prime and 5 servers-backup
When one prime fails, the backup takes the control.
Only, raid 3310 is not redundant.
Which one will be an better configuration?
is it possible to have 3310 redundant?
thanks

Hi cmadero33
Did the Sun engineers upgrade the firmware on the 3310 when they replaced all the disk's and controllers for you ?
I'm assuming this array is in a data-center/server room with good cooling etc (ie it's not cooking itself)
David

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