While actively using the iPhone 5, Apple logo will randomly appear for a few seconds, then show up at the lock screen
This is the weirdest thing I've ever seen an iPhone do. I recently got the iPhone 5 from Verizon, 16GB (if that even matters) running iOS 6.0 respectively. This has happened 3-5 times since I started using it last Friday when they started to deliver. When this incident occurs, I'll be using my phone, as in it's unlocked and it's not just sitting. Then, the Apple logo will appear and if I didn't know any better, I'd think my phone was turning on. However, it only stays that way for a few seconds until it shows the lock screen, imitaing a startup. The weird thing is, the startup time is ~30 seconds everytime I turn my device off and turn it back on. This incident where it'll appear to be just turning on while I'm using the phone will only last for ~5 seconds. Plus, during the incident, it nevers actually turns off the display or goes completely black. It'll just snap directly from me using the phone to the Apple logo, then the lock screen after a few seconds. Also, cellular services are immediately recognized after the incident, when starting up it usually take about 30 seconds. I can't confirm this or not, but I believe this incident occurs when I press the home button to exit an app. However, when it happens it strikes me by surprise and I can't confirm or not if this happens only when I'm exiting an app. Not sure if this is an iPhone 5 specific problem or an iOS 6 problem...I can't really assume it's a bad power connection, since like I said it doesn't imitate a full startup of the phone, it just goes throught the screens (Apple logo -> lock screen.)
And as a side note, I restart my phone daily. And as rare of a problem this is, I'm not going to restore or wipe my phone and start fresh. Just wanted to see if there was anybody else experiencing this problem and to make the problem aware. Thanks in advance for any help!!
I had this same thing happen to me. I was using my brand new iphone 5 (texting and listening to music through the speakers) when it flashed the apple logo, stopped my music and brought me to the lock screen.
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Hello Breanneg,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
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The article below may be able to help you with this issue.
Click on the link to see more details and screenshots.
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http://support.apple.com/kb/HT5137
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Jai141 wrote:
... and im not sure as i brought the phone of someone else.. i will have to ask them
Good Luck.
Jai141 wrote:
Thanks
You're Welcome.
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