While downloading an app the screen went off

while downloading an app the screen went off

In other, less strident and colorful words, the screensaver kicked in? Depending on the model, the download should continue in the background until finished or it may get interrupted. You can waken the device up and determine which is your case. If it was interrupted, the app can be downloaded again from the App Store's Purchased section without having to pay again.

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HT201263 My phone jammed while opening an app, the screen went black, and now wont turn on. I've tried forcing a restore with no luck, what do I do now?

My phone has been fine, then yesterday I tried to open an app, a phone call came through at the same time, and the screen went blank and now is unresponsive. I have tried holding the lock and home button, I have tried holding the home button while connecting to my laptop but sadly to no avail. What do I do now?

This was the third Restore I've attempted today.... 'm not sure what all I did including unplugging and plugging it back in, and messing with tryign to select my phone vs. my husbands but it starting moving again. It's now attempting to "back up" from ICloud... we'll see. Thanks

My daughters ipod generation 4 has frozen whilst attempting to download some apps the screen is showing the white apple sign it wont turn on or off ?

my daughters ipod generation 4 has frozen whilst attempting to download some apps , its showing the white apple sign and cannot be switched on or off ?

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

TS4062 Help! In the middle of downloading a song, the wifi went off, and now it says its been downloading for 3 days now! It won't let me play the song or delete it, is there a way to cancel the downloading?

Help! I was downloading Marika Hackman - Bath is Black when something happened and iTunes crashed. Then I went onto music and it won't play, it won't delete and there is no album picture. On iTunes it says its downloading, but its been like that for several days now. Is there a way to cancel the download or something?!

If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us
See your Country Here...
http://support.apple.com/kb/HT5085

Screen went off while downloading apps

I downloaded an app from the App store and the screen of my iPhone 5 (7mnths) went dead. I updated and backed up the phone to the latest version 3 days ago. What do I do now?

Yes, the iPhone is charged.
I have tried restore the iPhone through iTunes BUT to restore it I have to turn of the "Find my Phone" but I can'r for the screen is off.
I have tried numerous times to reset it but still no screen.
When the iPhone is on charge, it beeps every 6 seconds.
The phone is backed up on iCloud and on the laptop.
Anything else I can do?

I had this problem: "cannot connect to itunes" while trying to download an app so i went to the settings and i kinda messed it up that now i have not apps or itunes icon on my ipad! :( can anyone help me?

I had this problem: "cannot connect to itunes" while trying to download an app so i went to the settings and i kinda messed it up that now i have not apps or itunes icon on my ipad! can anyone help me?

First, try a reset: hold down the home button along with the power button until you see the Apple, then let go.

My daughters Ipod Touch is stuck with a black/blue screen. She downloaded the game Breakaway from the App store yesterday and today she opened the game it said this game is not connected to game centers and the screen went black/blue reset didn't work

She downloaded the game Breakaway from the App store yesterday and today when she opened the game it said "this game is not connected to game centers" and the screen went black/blue. I tried resetting without the power adapter and with the power adapter and nothing happens. She has only had the Itouch for 2 weeks.

I did try that numerous times and nothing happened. However, I did eventually get it to work. After trying to reset it numerous times and the screen still just staying frozen I logged into the Home Share portion on the Home computer and deleted the Bubble Birds game. Eventually the Itouch died and I was finally able to reset it by plugging it in and holding down the buttons. I doubt the deletion of the game helped, but since it seemed to be the cause, I went ahead and deleted it. Thank you for your reply.

When I added a new contact the screen went black in contacts. I'm not able to access my contacts now. I turned the iPad off and back on, still onlythe black screen appears.

When I added a contact to my contacts, took a picture and added Ringtone, pressed done, the screen went black and I am not able to access contacts. I turned off the ipad but still cannot access contacts.

I don't fully understand what the System Reset does but I've found that it cures many ills. It's easy, quick and harmless:
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears.
A System Reset does not remove any apps, music, movies, etc. nor does it cause any settings to revert back to default.
Also, you might wish to download the iPad-2 User Guide. Pay special attention to page 162. Note that this Guide also applies to the iPad-1 with IOS 4.3 except for those functions that are not supported by the hardware.
http://support.apple.com/manuals/#ipad
Finally, the User Guide can be downloaded at no charge via iBooks and a less comprehensive version of the Guide is included as a Safari bookmark.

HT201210 Attempting to download IOS6 onto iPad2. 2 minutes after download began, the screen went black. 2 Hours later and I still cannot get the iPad to power back on. Battery was 90% when download started

Attempting to download IOS6 onto iPad2. Two minutes after download began, the screen went black. Over two Hours since download began and I still cannot get the device to power back on. Battery was 90% when download began. Is there a way to force the power on?

worked for me, then general software update showed "ios 7.0.4" is up to date. awful long and frightening update but all well that ends well. this Sleep/wake AND Home worked to shut off.
SergZak
Currently Being Moderated Re: black screen wont turn on
Oct 10, 2013 3:44 AM (in response to Apfelwurm)
The following is how to do a proper reset of an iDevice:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

HT202159 Problem with Update on It started, then the screen went white and the icons for the apps on the desktop were all blackened, 'waiting'. What now?

It showed a number of apps to be updated on my iPad, so I clicked 'update all' as usual. It started, then the screen went white. The icons for the apps on the desktop went black, as they do, with the first one half way around the little circle timer, and two marked 'waiting', with others not that far into the process. They all stopped. Now I can't stop the update process in the App Store, or use any of the apps. What do I do next? Help, please!

Hello there, Rev Susi.
From what I can gather you have a few apps that only display "Waiting". The following is a past discussion that dealt with a similar issue, the answer may help you as well:
App updates won't download on my...: Apple Support Communities
https://discussions.apple.com/thread/4111336
Try tapping the App, so that it changes to Paused instead of Waiting, then tap it again to resume the install.
Make sure you don't have any paused downloads in other apps either, like the App Store or iTunes Store.
If that doesn't do it, try resetting or restoring the iPhone.
via whatheck
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

While using IBOOKS I touched something on the screen and the screen went blank. Can't get normal screen back.

While using IBOOKS I touched something on the screen and the screen went blank and I can't get back to normal IBOOKS screen. How do?

Try to reset your device:
Device Reset (won't affect settings/data/music/apps/etc)
1. Press and hold (& continue to hold) BOTH the Sleep/Wake button & the Home button.
2. Continue to hold BOTH (ignoring any other messages that may show) until you see the Apple logo on the screen.
3. Release BOTH buttons when you see the Apple logo and allow the device to boot normally.

While updating my ipod i noticed that my ipod had froze at the end of it, i then decided to restart it. It began to restart and then the screen went white then restarted itself again and has been on this loop everytime i go to use it. How can i stop this?

Hi, when i was updating my ipod last night i had noticed it had been doing it for a while. I then realised that it had froze so i just thought to restart it. When I did this it restarted normally by having the apple icon appearing, then the screen went white for a few seconds and the ipod then turned off. Before i even touched another button the ipod restarted again and the white screen appeared again and this has been on a continuse loop everytime I touch a button on my ipod since last night. Please tell me that someone knows what to do!!

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

When I go to a website, it half-way downloads and then the screen freezes for 10-20 seconds while ads appear; this never happened till recently.

Until recently, I loved Firefox. Lately, when I go to any website and try to download a page, the screen freezes for between 10-20 seconds while ads load. Why the screen freezes is both frustrating and annoying. I have the latest version, nothing on my computer is different, and as I said, it didn't used to do this. Any ideas what's going on?

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
* https://support.mozilla.com/en-US/kb/latest-firefox-issues
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

HT4623 I installed ios7 on my iPad 2 yesterday, this morning it wouldn't open the weather channel app. I thought maybe I should power it down. When I held down on the power button the screen went black and now it won't do anything. What do I do now?

I installed ios7 on my iPad 2 yesterday, this morning it wouldn't open the weather channel app. I thought maybe I should power it down. When I held down on the power button the screen went black and now it won't do anything. What do I do now?

Try a reset: Press and hold both Sleep/Wake and Home buttons until the Apple logo appears.

I was using my MacBook Pro Mid-2010 and then the screen went blank, I did a hard restart and went to restart again and it won't startup. The white light comes on and then the computer kinda "clicks" off!

I was using my MacBook Pro Mid-2010 and then the screen went blank, I did a hard restart and went to restart again and it won't startup. The white light comes on and then the computer kinda "clicks" off!

Execute the procedures in this support article:
http://support.apple.com/kb/TS1367?viewlocale=en_US
Ciao.

While downloading an app the screen went off

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