While downloading os x mountain lion on my macbook air an error occured

i tried resuming it but the resume button crashed, i tried signing out and then again downloading still the resume option in crashed.

First, open Finder, select Applications on the sidebar and delete the OS X Mountain Lion installer, if it's there.
Then, restart the computer, open App Store > Purchases and try downloading OS X Mountain Lion again

Similar Messages

  • Hello everyone i want to know if i download osx mountain lion on my macbook air paying it s price from the apple store can i download it on my iMac without paying it s price another time since I would ve  paid it the first  time

    hello everyone i want to know if i download osx mountain lion on my macbook air paying it s price from the apple store can i download it on my iMac without paying it s price another time since I would ve  paid it the first

    yes, once paid for, you can download it for free on any other mac you own.

  • I downloaded os x mountain lion not knowing that air play/mirroring wouldn't be compatible with my mac mini. i don't want this software anymore, is there a way i could get my money back?

    I downloaded os x mountain lion not knowing that air play/mirroring wouldn't be compatible with my mac mini. i don't want this software anymore, is there a way i could get my money back?

    Open App Store and sign in with your Apple ID. Click on the Support link under Quick Links on the right side.

  • Can i install os x mountain lion in another macbook air with my apple id?

    Can i install os x mountain lion in another macbook air with my apple id?

    It depends. If you purchase an OS upgrade it can be installed on up to 5 devices that are registered with your ID. However if you purchase a computer with that OS you cannot install it on other computers you own. The OS that comes with your computer is tied to the computer and not your ID.

  • I just downloaded and installed mountain lion on my macbook pro but it didn't change the picture on desktop to mountain lion in is still snow leopard is that supposed to be that way.

    I just downloaded and installed mountain lion but it kept snow leopard on my screen is that supposed to happen or did i miss something?

    Then you're good to go.  Updating your OS doesnt change your desktop background, you can do that manually, if you wish.

  • HT202159 While downloading my purchased Mountain Lion -message "an error occured" What do I do next?

    While downloading my purchased Mac OSX mountain Lion - message 'an error occurred' waht do I do next?

    Try downloading it in safe mode. Hold the Shift key while your Mac is starting to start into safe mode, and then, open App Store > Purchases, and download Mountain Lion.

  • "an error has occured" while downloading OS X Mountain Lion

    I have purchased the OS X Mountain Lion and it downloaded about half way on my macbook then stopped. Now when i go into the app store under purchased it says "an error has occured" and there is no option to resume the download, how can i get it to download again?

    Try this one. There is some troubleshooting information and a link to contact them.
    App Store Support
    This has worked for some people.
    - Sign out of the App Store (in the Store menu)
    - Quit the App Store
    - In Finder - Go>Go to folder...  (or Apple-shift-G)
    - Paste in the following "~/Library/Caches/ "
    - It will take you to a folder.  Delete com.apple.appstore
    - Launch the App Store.  Sign in and then reclick the Mountain Lion buy.  It won't charge you again.

  • "The product distribution file could not be verified. It may be damaged or was not signed." error while downloading OS X Mountain Lion

    I paid for the Mountain Lion, was downloading perfect. When almost 1 gb of downloading was left then this error occured "The product distribution file could not be verified. It may be damaged or was not signed." and stopped downloading and now every time i try to download it this error occurs
    What should i do now, i paid for it and couldn't even download it now.

    You'll need to re-try the download.
    If you have a flaky network connection, or if you're behind a proxy server, there can be issues.
    The App Store knows you paid so you won't have a problem trying to re-download, but you will have to re-download.

  • HT1338 I downloaded the latest Mountain Lion to my macbook 2.4 and lost my acrobat 5.0. Also, it will not reinstall. Does the new upgrade not allow Adobe Acrobat 5.0.

    I downloaded the new operating OSX Mountain Lion and now my mackbook 2.4 will no longer read or open Adobe Acrobat 5.0. I tried to re-install and it wouldn't allow it. Does the new operating system totally kill Adobe Acrobat 5.0? Is it possible to make it work and if so, how?

    You will need to wipe your drive because you cannot downgrade over a newer system. So, you'd need to have a complete backup and either your Snow Leopard install disk or a bootable clone made before upgrading to Lion. If you have the disk, insert it while holding down C key to boot off it, choose Utilities (after language selection), choose Disk Utility and choose erase. After that, the installer will automatically reinstall SL and you can use Setup Assistant to move over your files from your backup. (Note: Mail changed in Lion, so you won't be able to import it - you'd have to do it manually).
    If you have a bootable clone, it's even easier: boot with the clone, use Disk Utility to erase the drive and clone your SL system back to your internal drive.
    Depending on which route you'll decide on, we can give more detailed instructions.

  • Hello. Im trying to download OSX mountain lion on 2013 Macbook air but I get a message saying this isnt supported. Could someone advise me please - its my first mac so please forgive the stupidity!

    However when I try to, I get an error message saying it is not compatible ? According to the list it should be as its the new 13 inch. Forgive my stupidity as I have just got my head around an iMAC and whilst I love my MBA , I get a bit stumpped!!! Any help gratefully received. Thanks S

    As shldr2thewheel pointed out, a 2013 MacBook would have shipped with Mountain Lion installed. It is a specialized version for that specific model, so a version of Mountain Lion downloaded from the Mac App Store will not work.
    If you ever need to reinstall the OS, just use the built-in recovery partition, or Internet Recovery.

  • HT2471 I have downloaded OS x Mountain Lion on my Macbook Pro but don't have iCloud

    I thought iCloud is part of OS x Mountain Lion but, I cannot find it on my Macbook pro after OS x Mountain Lion download. 

    Is anyone running OS X Mountain Lion on the 2011 Model A1370 EMC 2471 64GB MacBook Air? Suggestions? Reviews? Any problems you have found?
    I am curious if this laptop can handle it considering i have 18gb of storage left... I think outlook is killing my storage space as I have removed or discounted iphoto, itunes, photo stream, most of my dropbox folders, and my "other" usage still shows over 26GB... Odd
    Anyways, just curious if I should make the Mountain Lion move or not...

  • I finally was able to download and install mountain lion on my macbook pro. Within minutes, I received an email saying my iCloud account was accessed by my apple id. I unchecked the icloud box during the iTunes setup. Can someone tell me if this is a ha

    After months of failed attempts, I finally got mountain lion loaded on my macbook pro. Shortly thereafter I received an email saying my id had been used to access icloud.  During the setup process, I unchecked the icloud box so I am not sure whether this is normal or has someone else using icloud with my id. I am pretty sure that I did not select iclout  for set up.

    Don't worry I've sorted it! I just had to turn off Reminders as well in iCloud. Calendar then worked fine, even when I turned Calendar and Reminders back on.

  • How do I re-install mountain lion if my macbook air is in this state?

    I just now had the bright idea of restoring my mac and wiping it clean. I'm currently in the start-up process and I can't re-install mountain lion because I never bought it. I bought this macbook air from an aquaintence last year. How do I upgrade to mountain lion if my mac is like this?  Is this issue really as simple as upgrading?

    cschnupp wrote:
    The software on the macbook was the most recent.  It had already been upgraded to mountain lion by the previous owner.
    Does the original owner or yourself have a Snow Leopard istall disc? I'm guessing no.
    Unfortunately it looks like my situation has worsened. I'll click re-install mountain lion then continue and a message saying "to download and restore os x, your computer's eligibility will be verified with apple." I'll click continue and another message will appear saying something like "could not install to drive please contact applecare."  I am no longer being asked to enter my apple id or password.  I fear this is a "you have tried x amount of times so you are now locked out" situation.  Thanks to both of you for responding so soon!
    That I'm not sure of. If it were me I'd still buy a copy of SL as it's cheap and partition the hard drive so I have two OS on the same disc, (make the SL partiton about 25GB). You can use one to trouble shoot the other sometimes. It also means you can boot from DVD which I like.

  • How do i install Mountain Lion on by MacBook Air for Free if I have purchased it in July'12

    I just purshased a new MAC BOOK AIR in July'12. it has LION 10.7. I was told as soon as the new software Mountain Lion arrives i'll get a update of it for FREE.
    Kndly suggest how do I update it for FREE.

    See the support page here:
    http://www.apple.com/osx/uptodate/

  • Why can't I install Mountain Lion on my Macbook Air?

    I get a "not compatible" message when I try to download from the app store, even thought it meets the spec requirements. Any ideas? It's a late 2008 Macbook Air (bought in August of '08 from the online Apple store) I'm currently running OS X 10.6.8
    Thanks

    It doesn't. In this context, Late 2008 means a model originally sold on or after Oct 14, 2008.
    (71315)

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