While downloading OS X Update Combined 10.8.5 i get a message saying "an error has occurred while downloading the updates. (102)

I am first time mac user but quiet tech savi can some one help me fix this error

Welcome to Apple Support Communities
Install the 10.8.5 Combo from the Apple site > http://support.apple.com/kb/DL1676

Similar Messages

Wont update message displays: An error has occured while downloading software .......

please help!!
Iam trying to update my playbook 16GB but each time i accept and try to apply the update i get a pop up in middle of screen saying:
An error has occured while downloading software for your device. Please verify your internet connection or try again later, if the problem persists.
now this is driving me insane no matter what i try it doesnt seem to manage to get past this step of the update!!
Has anybody got ANY tips or advice please!!

Without knowing if you have received an update before it's difficult to be sure. The last update was feb 2013 so don't know why you need an update, unless it's a wipe or a repair.
Lets assume you live in the "western world" then try a friend's house or a free wifi spot to do the update. it's easy for playbook to get upset with router wifi settings.
Sarah.

I'm unable to update my apps or download new apps to my Iphone. When I try I get a message "An unknown error has occurred". It was happening before and after the last OS upgrade. I've done a hard reboot with no effect. Any suggestions???

I'm unable to update my apps or download new apps to my Iphone. When I try I get a message "An unknown error has occurred". It was happening before and after the last OS upgrade. I've done a hard reboot with no effect. Any suggestions???

Have either of you had any luck with this issue. It began happening to me today when I was trying to purchase music on iTunes. I have purchased music and games in the past and have had no problem. Any help would be appreciated.

I can not sighn in. I get the message A network error has occurred while attempting to sign in.

I can not sighn in. I get the message A network error has occurred while attempting to sign in.

Hi rebjrbaker,
I'm guessing that you're trying to log in to the service from within Reader. If that's the case, you may need to update the version of Reader you're using. Choose Help > Check for Updates. You should be using version 11.0.9 (this update was just released on Tuesday, 9/16).
Best,
Sara

HT4623 When I try to do the iOS7 update, it keeps giving me an error message saying "an error has occured in dowloading." What could this mean? It doesn't tell me anything specific as the error...?

When I try to do the iOS7 update, it keeps giving me an error message saying "an error has occured in dowloading." What could this mean? It doesn't tell me anything specific as the error...?

Got the same thing. Was in the middle of the download (11 mins remaining) and a blasted text message came through. Answered it, like a moron, and when I went back to download it gave me the error.. Very annoying. Anyway, perseverence paid off as after 10th or something re-attempt, it began again. (32 mins remaining). Like the guy above says. Severs will be going mental at the moment so stick with it.

Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

Cannot access Adobe Folio Builder using Indesign (CS6) on Windows 7, error message is 'An error has occured while trying to sign in to the Folio Builder Panel' [IMS_ERROR_FAILURE]

Yes, I can open the DPS portal via the Folio Builder panel within InDesign. Although I have created Folios locally within InDesign CS6, the DPS portal is empty and everthing greyed out with just the text "There are no folios to display. Create folios with the folio builder in InDesign".
If I try to sign in within the Folio Builder panel in InDesign, I get the error message [IMS_ERROR_FAILURE] . In addition I am also not able to access the "Help" menu from within InDesign although I am connected to the internet.
To complicate it even further, I am working in the UK whereas all internet control (firewall) and licences are handeled by head office in Germany. I am not sure if this is a firwewall issue or not but if the IT department in Germany could get support from Adobe to understand the access requirements, this may help.
Hopefully using the forum someone out there will know the answer.

Can't get iPhoto 9.3.4 to update on my new Mac book pro. Keeps saying an error has occurred. Any suggestions

Can't update new Mac book pro with iPhoto 9.3.4. Any suggestions? Keeps saying an error has occurred.

Try using this updater manually: iPhoto 9.4.3
Or if you're having problems with the App Store you might try this:
1 - enable the Debug menu in App Store:
open the Terminal application.
copy the command below and paste into the Terminal window:
defaults write com.apple.appstore ShowDebugMenu -bool true
followed by Enter.
launch App Store, login.
2 - select the Debug ➙ Reset Application option:
3 - try again.
OT

I keep getting this message An unknown error (-15006) occurred while connecting to the AirPlay device " AirPort Express".

Please help. I have been having major difficulties with my Airport Express. It used to work fine but for the last year or so it continually disconnects, skips and ultimately drops out and itunes gives me this message "An unknown error (-15006) occurred while connecting to the AirPlay device “AirPort Express”. I keep resetting, unplugging, restarting Itunes, or my computer. It works for a couple of hours and then I get the message again. It's making me nuts and was a bummer at last week's party when we had no music, yet again. I have looked up the support discussions, but there is no answer as to how I can fix it. I am currently using Mt Lion OS. Does this have anything to do with it? Checked for software updates, but nada.
Any suggestions.

It may be possible the where you have the AX located may just be in a spot where it does not get a good signal even it is only 8 feet away.
I suggest that you download and install iStumbler. You will use it to determine the signal quality by making Signal-to-Noise Ratio (SNR) measurements. This will be easiest if your Mac is a laptop ... or you can borrow one. When taking the measurements, you only want your "main" AirPort running as this is what we want to measure at the location of the AX.
SNR (in dB) = Signal (in dBm) - Noise (in dBm)
You can easily find the Signal and Noise value using System Profiler on your Mac laptop.
ref: Click on the Apple icon on the menu bar > About This Mac > More Info... > Contents > Network > AirPort > Interfaces > en1 > Current Network Information > Find your wireless network > Signal / Noise
While your still in the System Profiler, note the value for Transmit Rate.
These values should be negative numbers. For example, mine currently read: -67 dBm / -95 dBm, with a transmit rate of 27 (Mbps). Plugging in these numbers yield: SNR = -67 - (-95) = 28. My Mac Mini is about four rooms away from my AEBS with about five walls between them. As you can see, the signal is still quite useable ... but the bandwidth is minimal, especially for streaming.
SNR Guideline
40dB+ SNR = Excellent signal
25dB to 40dB SNR = Very good signal
15dB to 25dB SNR = Low signal
10dB to 15dB SNR = Very low signal
5dB to 10dB SNR = No signal
Please post back your results.

"Event code: 3008 Event message: A configuration error has occurred" while accessing the sharepoint site.

Hello All,
Wish You Happy New Year to All in advance.
while accessing the share point site i got the error message
Server Error in '/' Application.
Configuration Error
Description: An error occurred during the processing of a configuration file required to service this request. Please review the specific error details below and modify your configuration file appropriately.
Parser Error Message: The element <forms> may only appear once in this section.
Source Error:
Line 104: 
Line 105: <forms loginUrl="/_layouts/log-in.aspx" />
Line 106: <forms loginUrl="/_layouts/log-in.aspx" />
Line 107: <forms loginUrl="/_layouts/log-in.aspx" />
Line 108: </authentication>
Source File: C:\Inetpub\wwwroot\wss\VirtualDirectories\4545\web.config    Line:
106
Version Information: Microsoft .NET Framework Version:2.0.50727.3662; ASP.NET Version:2.0.50727.3658
i have found event message in the event log
Event code: 3008
Event message: A configuration error has occurred.
Event ID: 523cefee6a0943948cf01b4e9f476fff
Event sequence: 77
Event occurrence: 76
Event detail code: 0
Exception information:
    Exception type: ConfigurationErrorsException
    Exception message: The element <forms> may only appear once in this section. (C:\Inetpub\wwwroot\wss\VirtualDirectories\4545\web.config line 106)
Request information:
    Request URL: http://beesppesxapp70:4545/_vti_bin/sitedata.asmx
    Request path: /_vti_bin/sitedata.asmx
    User host address: 172.16.20.80
    User:
    Is authenticated: False
    Authentication Type:
    Thread account name: abc\wss_setup
Thread information:
    Thread ID: 1
    Thread account name: abc\wss_setup
    Is impersonating: False
    Stack trace:    at System.Configuration.BaseConfigurationRecord.EvaluateOne(String[] keys, SectionInput input, Boolean isTrusted, FactoryRecord factoryRecord, SectionRecord sectionRecord, Object parentResult)
   at System.Configuration.BaseConfigurationRecord.Evaluate(FactoryRecord factoryRecord, SectionRecord sectionRecord, Object parentResult, Boolean getLkg, Boolean getRuntimeObject, Object& result, Object& resultRuntimeObject)
   at System.Configuration.BaseConfigurationRecord.GetSectionRecursive(String configKey, Boolean getLkg, Boolean checkPermission, Boolean getRuntimeObject, Boolean requestIsHere, Object& result, Object& resultRuntimeObject)
   at System.Configuration.BaseConfigurationRecord.GetSection(String configKey)
   at System.Web.Configuration.RuntimeConfig.GetSectionObject(String sectionName)
   at System.Web.Configuration.RuntimeConfig.GetSection(String sectionName, Type type, ResultsIndex index)
   at System.Web.Configuration.RuntimeConfig.get_Authentication()
   at System.Web.Security.FormsAuthenticationModule.Init(HttpApplication app)
   at System.Web.HttpApplication.InitModulesCommon()
   at System.Web.HttpApplication.InitInternal(HttpContext context, HttpApplicationState state, MethodInfo[] handlers)
   at System.Web.HttpApplicationFactory.GetNormalApplicationInstance(HttpContext context)
   at System.Web.HttpApplicationFactory.GetApplicationInstance(HttpContext context)
   at System.Web.HttpRuntime.ProcessRequestInternal(HttpWorkerRequest wr)
kindly advise me
Thank a lot in advance

Hi,
As per the error logs it seems you have the Form element twice in your web config file. Just take one or the other one out. if you did any changes in web. config file please share and elaborate little more about the changes if you have made recently before
the error.
Krishana Kumar http://www.mosstechnet-kk.com
Please mark the replies and Proposed as answer if they help and solve your issue

HT1414 I am trying to restore my iphone and software is downloaded but I am getting an 'unknown@ error message that says an error has occurred and I cant update Iphone

I cannot restore my iphone 5 software. It has downloaded but when I try to restore to iphone it say an 'unknown ' error has occurred and it wont restore.

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.

I'm trying to update some apps and it gives me an error message saying " unknown error has occurred". What does this mean

I'm trying to update my apps and purchase a movie from itunes and it keeps saying "an unknown error has occurred." How do I fix this?

Trying to do both at the same time? Try updating the apps first. Maybe one at a time. Then try buying the movie.
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

When I try to install yosemite, it says "an error has occurred while preparing the installation. Please open the application again."

I currently have Mavericks Version 10.9.5. I have a 1.8 GHz Intel Core i5. My total storage is 250.14. I have an 8 gigabyte memory. I have done everything
When I try to use the Install OSX Yosemite, it says, "an error occurred while preparing the installation. Please open the application again."
I have gone to many websites, and have reset the PRAM, tried to change the date, but it was correct.

ov 22 10:38:30 Anonymous InstallAssistant[1800]: Linking self-contained dmg into mutable product
Nov 22 10:38:30 Anonymous InstallAssistant[1800]: link failed: 13 (Permission denied)
Nov 22 10:38:30 Anonymous InstallAssistant[1800]: Opening /Applications/Install OS X Yosemite.app/Contents/SharedSupport/InstallESD.dmg
Nov 22 10:38:32 Anonymous InstallAssistant[1800]: Extracting boot files from /Volumes/OS X Install ESD/BaseSystem.dmg
Nov 22 10:38:33 Anonymous InstallAssistant[1800]: Extracting Boot Bits from Inner DMG:
Nov 22 10:38:33 Anonymous InstallAssistant[1800]: Failed to delete existing kernelcache: Error Domain=NSCocoaErrorDomain Code=513 "“kernelcache” couldn’t be removed because you don’t have permission to access it." UserInfo=0x608000671280 {NSFilePath=/OS X Install Data/kernelcache, NSUserStringVariant=(
Remove
), NSUnderlyingError=0x60800004a110 "The operation couldn’t be completed. Permission denied"}
Nov 22 10:38:33 Anonymous InstallAssistant[1800]: Ejecting disk images
Nov 22 10:38:41 Anonymous InstallAssistant[1800]: Failed to remove mutable product /OS X Install Data
Nov 22 10:41:37 Anonymous InstallAssistant[2252]: @(#)PROGRAM:Install PROJECT:Install-846
Nov 22 10:41:37 Anonymous InstallAssistant[2252]: @(#)PROGRAM:IA PROJECT:InstallAssistant-532
Nov 22 10:41:37 Anonymous InstallAssistant[2252]: Hardware: MacBookAir5,2 @ 1.80 GHz (x 4), 8192 MB RAM
Nov 22 10:41:37 Anonymous InstallAssistant[2252]: Running OS Build: Mac OS X 10.9.5 (13F34)
Nov 22 10:41:37 Anonymous InstallAssistant[2252]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin
Nov 22 10:41:37 Anonymous InstallAssistant[2252]: Env: TMPDIR=/var/folders/h5/fj7f4yjd2vbbz2qdf_3v1pcc0000gp/T/
Nov 22 10:41:37 Anonymous InstallAssistant[2252]: Env: SHELL=/bin/bash
Nov 22 10:41:37 Anonymous InstallAssistant[2252]: Env: HOME=/Users/s210095
Nov 22 10:41:37 Anonymous InstallAssistant[2252]: Env: USER=s210095
Nov 22 10:41:37 Anonymous InstallAssistant[2252]: Env: LOGNAME=s210095
Nov 22 10:41:37 Anonymous InstallAssistant[2252]: Env: SSH_AUTH_SOCK=/tmp/launch-Yb3V5E/Listeners
Nov 22 10:41:37 Anonymous InstallAssistant[2252]: Env: Apple_PubSub_Socket_Render=/tmp/launch-sqyXdH/Render
Nov 22 10:41:37 Anonymous InstallAssistant[2252]: Env: __CF_USER_TEXT_ENCODING=0x1F6:0:0
Nov 22 10:41:37 Anonymous InstallAssistant[2252]: Env: __CHECKFIX1436934=1
Nov 22 10:41:38 Anonymous InstallAssistant[2252]: Using distribution archive from /Applications/Install OS X Yosemite.app/Contents/SharedSupport/OSInstall.mpkg
Nov 22 10:41:40 Anonymous InstallAssistant[2252]: Configuring products from SharedSupport folder
Nov 22 10:41:40 Anonymous InstallAssistant[2252]: Install is double-dmg. Not adding chunklist to download list.
Nov 22 10:41:40 Anonymous InstallAssistant[2252]: Using product <OSInstallDVDProduct> based on media at /Applications/Install OS X Yosemite.app/Contents/SharedSupport at distance 5
Nov 22 10:41:40 Anonymous InstallAssistant[2252]: Using product <OSInstallESDProduct> based on distribution at /Applications/Install OS X Yosemite.app/Contents/SharedSupport/OSInstall.mpkg at distance 5
Nov 22 10:41:40 Anonymous InstallAssistant[2252]: Checking Software Update catalog URL http://swscan.apple.com:80/content/catalogs/others/index-10.9-mountainlion-lion- snowleopard-leopard.merged-1.sucatalog
Nov 22 10:41:40 Anonymous InstallAssistant[2252]: No available package ref for compatibility update. Ignoring.
Nov 22 10:41:44 Anonymous InstallAssistant[2252]: Using product <OSSoftwareUpdateCatalogProduct> from product keys (null) at distance 25
Nov 22 10:41:48 Anonymous InstallAssistant[2252]: LSExceptions [0x6080000a6120] unloaded
Nov 22 10:41:54 Anonymous InstallAssistant[2252]: IATool launched
Nov 22 10:41:54 Anonymous InstallAssistant[2252]: Connected to IATool 274900
Nov 22 10:41:55 Anonymous InstallAssistant[2252]: No available package ref for compatibility update. Ignoring.
Nov 22 10:41:55 Anonymous InstallAssistantTool[2282]: GetModel: model = MacBookAir; major rev = 5; minor rev = 2
Nov 22 10:41:55 Anonymous InstallAssistantTool[2282]: Machine appears to be AR capable
Nov 22 10:41:55 Anonymous InstallAssistantTool[2282]: Not an FDE volume, won't stash FDE
Nov 22 10:41:56 Anonymous InstallAssistantTool[2282]: Staged principal user cookie to /var/db
Nov 22 10:41:56 Anonymous InstallAssistant[2252]: Preventing machine sleep.
Nov 22 10:41:56 Anonymous InstallAssistant[2252]: Using product IA_PKSecureNetEnabledProduct <file:///OS%20X%20Install%20Data/> at distance 5
Nov 22 10:41:56 Anonymous InstallAssistant[2252]: Using mutable product path: /OS X Install Data
Nov 22 10:41:56 Anonymous InstallAssistant[2252]: No available package ref for compatibility update. Ignoring.
Nov 22 10:41:56 --- last message repeated 2 times ---
Nov 22 10:41:56 Anonymous InstallAssistant[2252]: Retrieving 0 packages (0.000 GB)
Nov 22 10:41:56 Anonymous InstallAssistant[2252]: Verifying InstallMacOSX.pkg/InstallESD.dmg
Nov 22 10:42:14 Anonymous InstallAssistant[2252]: Finished operation queue

Acrobat is not letting me combine files anymore. It says an error has occured while converting. Why

When I try to combine my files, acrobat starts to get the files ready and then it shows that it has failed because of some error occurring. I even tried to combine files I have combined before and the same has happened to them, so I know that it is a problem with acrobat and not my files. How can I rectify this.

Hi daicheese,
Are you trying to combine files in Adobe PDF Pack (either online or via Reader) or in the Acrobat desktop application?
If you're using Reader, please choose Help > Check for Updates and make sure you're using the most recent version.
If you're using PDF Pack, please clear the browser cache and try again, or try converting using a different browser. Also make sure there are no firewall or proxy settings that are limiting your access to the Internet.
Please let us know how it goes.
Best,
Sara

HT4623 My iPhone 5 is in 7.0.4 and cant update to 7.1 It says "an error has occurred while checking for software update".

Help. Cant update. Have rebooted. Switch my device off. Still this error occurred. Even tried on different wifi connections., home work, public ones.

Update it by connecting to iTunes on the computer you sync with. The OTA update is not working for you. I had to update mine via my computer as well. I tried an OTA update twice, but both times failed. This is a fairly robust update, so even using the computer takes awhile to do.
Cheers,
GB

HT1338 i have a imac g5 that hashad the os reinstalled recently and is running 10.3.7 and when i try to serch for updates it says an error has occured while serching for updates.what can i do

Please help me

One who has a G-5 can upgrade to 10.5 Lepoard. This will increase your chances of finding software.
For a browser you can use TenFourFox which is a rewrite of Firefox 10.4 SPECIFICALLY written for PPC Macs.
These sites should give you a shove in the right direction:
http://tenfourfox.blogspot.com/
http://lowendmac.com/ed/moore/10cwm/tenfourfox-beta.html
Happy tapping on your museum piece.

While downloading OS X Update Combined 10.8.5 i get a message saying "an error has occurred while downloading the updates. (102)

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