While itunes is downloading an error pops up saying...
"There is a problem with this windows installer package A program required for this install to complete could not be run contact your personnel or package vendor". How do I fix this?
Repair your Apple Software Update
Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install
If you don't find ASU in All Programs, go to Control Panel/Programs n Features(Win7 or Vista) or Add & Remove Programs(XP)
Similar Messages
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Why does Itunes send me an error message that says to verify network settings when I try to download updates?
Disable ALL security software (firewall, antivirus/spyware, etc) when updating.
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I recently updated my ipod touch to the new IOS version. Now when I go to connect my ipod touch to my itunes, an unknown error pops up saying that my itunes cannot connect to my ipod. Can anyone help me please??
See/follow this discussion.
when I plug in my itouch to my pc has the following error appear - select the program to launch this program - either microsoft word or my camera/scanner. I purchased items from itunes and it won't let me place them on my itouch. PLEASE help!!! -
This may be a silly question but how do I get my music from my old ipod to the Ipod touch. when I go to move my music a error pops up saying your music wasn't copied to this ipod because it can not be played on this ipod. what can I do??
You will need to do it using a third-party utility such as Phone to PC. Also, see:
How to dowload purchased music
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
When I try to install itunes I get an error message that says "Cannot access internet connection \." Can someone please tell what this means?
My internet connection is working.Okay. We'll try a different utility.
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
When i install or reinstall the new itunes i get an error message that says:
when i install or reinstall the new itunes i get an error message that says:
apple application support was no found.
apple application support is required to run ituneshelper. please uninstall itunes, then install itunes again.
error 2
thats all it says ive tried to reinstall uninstall ive done all that and it wont work. i use windows 7
please help me!!Yeah, this is absolutely ********. I have t5he same message, only i just started getting it when my Iphone4 went in to recovery mode.
I uninstalled itunes, downloaded the lates itunes just now, reinstalled it and got the same message.
So, i did some more google research, and saw a recommendation that rather than installing itunes, one should unpack it with win zip, or win rar.
I did this, and even though I just downloaded the apple software today, when i try installing application support, i gwt a message saying A LATER VERSION OF APPLE APPLICATION SUPPORT IS ALREADY INSTALLED.. go figure! Du-uh!
So, i uninstalled the new itunes, went - control panel-programs- and dis a search for apple application support, found it and deleted it too.
Resinstalled itunes and again the same message.
unistalled everything again, tried installing application support first, then itunes, and now I get a message saying ITUNES WAS NOT ISNATLLED CORRECTLY!
I am so annoyed right now, that if my puter was a person, I would be in Jail!
lol -
After installing the latest version of ITunes I get an error message that says this application has failed to start because MSVCR80.dll was not found. how do I get Itunes to start working again?
See... Unable to install or open > http://support.apple.com/kb/TS5376
Also See this User Tip by turingtest2
https://discussions.apple.com/docs/DOC-6562 -
Yeah, so I just had to reset my iTunes password, and iTunes is new because I just got a new computer. Everytime I try to sign in on iTunes, it has an error message that says I need to review my account.. I didn't get any e-mails with a link on how to do that, so I was wondering if anyone knew how...?
ThanksLog into your iTune account and click on the edit button and then review the details and then log out. Also see:
http://support.apple.com/kb/HE37 -
When I sync my iPhone with iTunes I get an error message that says "iTunes could not sync calendars to the iPhone because the sync server failed to sync the iPhone" How do I fix this?
I had the same problem. I found this site http://itprokb.blogspot.com/2010/10/itunes-could-not-sync-calendars-to.html
It worked for me. Good luck! -
How do i restore my iphone when it has been disabled and cannot be restored through itunes because of the error message that says "The iphone software update server could not be contacted
Have you jailbroken this device? This will make the iPhone not talk to the Software Update Server (that signs and accepts software updates) please refer to the following link? Error 3194, Error 17, or "This device isn't eligible for the requested build"
The iPhone will talk to the software update servers, just need to change the host files, it's a simple process, sorry if you were confused about the wording in to top? -
why would an error pop up saying the installer is damaged. The Installer can’t open the package. There may be a problem with file ownership or permissions. when trying to install java 7?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
I'm trying to update my iPhone 5 to IOS 7 through iTunes. I get a pop up saying I need to update my iTunes to 11.0.5 before I can update my iPhone. The problem is my iTunes is current, and no update for iTunes is found. Any one have any suggestions?
I had the same problem. My phone wasn't finding it so I tried plugging it into my laptop and it said I needed the latest iTunes which I already had.... I unplugged my phone from my laptop and did a soft reset to my phone (hold down the lock button and home button at the same time until your phone turns off) once it turns back on you should find the update... Click general... Software update. Worked for me!
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hello,i have updated to the new 11,and now i tunes will not open,error pops up,says Data Execution Prevention,and other error we can not complete ur i tune request,unknown error 4002,i have uninstalled and reinstalled ,has been no help.
- Try restoring on another computer.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I can not get itunes to download to my computer, keeps saying a temporary file can not install, got any ideas.
keeps saying a temporary file can not install, got any ideas.
What's the precise text of that message, please? (There's a few different ones I can think of that you might be getting.) -
I have sownloaded an HD movie from iTunes store and when I attempted to play it on my Windows 7 PC a error message popped up saying something about the display not being compatible for HD movies. I have tried changing the display resolution several times but it didn't help. Now it just comes up with a blank screen when I attempt to play it. SD movies work fine. I have the latest version of iTunes installed.
Can anyone help me resolve this problem?Apparently the display is required to be HDCP compatible to view HD movies in iTunes. My display isn't so this is my problem. I contacted Apple support and they have agreed to credit me for the HD movie and I have now downloaded the SD version.
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