While playing a game on my IPad when I try to purchase additional gems I get a message to contact ITunes to complete the transaction and it won't let me make the purchase unless I purchase a lessor amount.  anyone else had this problem?

When I try to purchase more gems when playing The restaurant Story, I have a problem.  I get a message to contact ITunes to complete the transaction.  This is an internal problem and has nothing to do with my accounts credit card or anything.  I had this problem before and it took forever to get it corrected.  I could not even get a response from Itunes.  I had t contact Apple and they contacted Itunes and it was corrected immediately.  It has worked fone for the past couple of months but now it is back to the same thing.  Has anyone else  experienced this problem and if so what did you do to correct it?
any help will be greatly appreciated !

Hi, I got the same problem. Did you fix your problem? How did you fix it? Thanks.

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