While trying to open document getting error msg

Hi
While i am trying to open document thru cv03n it sending error messsage please help.
File c:\temp\_10097601.doc cannot be created
Message no. 26172

Hi,
IF the issue is user specific: Please check the access rights in C:\ folder.
If the issue is common: Check the RFC connection and ensure the test results are in green.
If the PROD system was working properly earlier and you face the issue suddenly: Check the port setting (Check with the server team-They may lock the port some times during upgrade/Maintenance).
If your issue not solved send the connections screen shots.
Rgds,
Nayeem.

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