While trying to sync a new iphone5S and a ipod touch the contact phone numbers disappeared. Where would I be able to retrieve them at?
While trying to sync an ipod touch and a new iphone 5S the phone numbers in my contacts was erased. The other information on them in the contacts is still there but the phone numbers on everyone is gone. Does anyone know how to retrieve the phone numbers.
Welcome to the discussions,
you can check your saved backups in iTunes/settings/devices
then choose restore ipod and select your old backup to restore from.
Restoring: http://support.apple.com/kb/HT1414
About backups: http://support.apple.com/kb/HT1766
Similar Messages
-
Aperture keeps 3.6 on Yosemite keeps going "non responsive" while trying to create a new vault or back up to an existing vault.
Any help would be great.Where is your vault stored? Is it on a drive with the correct formatting - MacOS Extended (Journaled)?
-
HT1420 I tried to authorize my new computer and can't find the link anywhere?
I tried to authorize my new computer and can't find the link anywhere? Also iTunes only recovered the songs I purchased from the iStore, what about the rest?
If the menu bar is not visible, hit CTRL+B then Store > Autorize this computer
iTunes Store keeps a purchase history for your Apple ID and allows ypou to redownload purchases. Any other media add to iTunes from outside the store (CDs, etc..) are not uploaded to iTunes unless you have purchased iTunes Match. Those items you will need to add from your backups. -
I can't get my new computer and my ipod touch to talk so I can update my playlist. They are not recognizing the music from the other device, all of which was purchased on itunes.
See:
Forgotten Screen-Lock Passcode
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If necessary
iOS: Device not recognized in iTunes for Windows -
My iPod touch is not syncing correctly. I'm trying to add 11 new songs, and a message pops up telling me I need 24 more mb of space. In the bar below, it says I have over 2 gb of space free. Additionally, a playlist I was trying to add songs to is not adding the correct songs. In my iTunes, it has all the music, but when I synced, only 2 of the songs were transfered onto my actual iPod. I don't know what's going on or why. Help is much appreciated!!
Make sure that yo have the boxed chanced to only sync the checked music. It appears that it is trying to sync ore than those.
You can try unsycing all music and resyncing. -
I am trying to sync my new 5 but iTunes tells me i need to upgrade to 10.7. however when i click "search for updates" it says this computer is up to date?
Hello KYaple,
It sounds like there are permissions issues with iTunes. When you sync it may be trying to copy purchased items from your iPhone to your iTunes. Check out the article below to try and resolve it.
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
i downloaded new music on my ipod touch today and now when i go on my ipod touch the old music i had on there i cant listen to them no more because they arent there but still there like i could still see the names of them
Are they grayed out?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
You can also try deleting all music by:
To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I am trying to sync an 32gb instead of my 8 gb anyone now how it is not syncing?
What happens when you try to sync?
What computer OS and version do you have? What version of Itunes is installed?
What is the model and iOS of the iPods?
Is the new iPod seen in iTunes on the computer? -
Tried to sync to new itunes and now my phone is stuck in emergency call mod
Okay, Ive tried for hours and need help! I tried to update my 3G to the new itunes. Since then doing so, im getting an error message that reads "We cannot complete your iTunes store request. The network connection times out." I trouble shooted and followed all the prompts it said to fix the issue, have unplugged and restarted, and now the only thing the stupid phone does is give me the "emergency call" screen! I set it to factory settings before downloading the new software.. Haven't seen another screen for hours! I'm getting frustrated.. Any thoughts? Someone? Please!!!
You should try to put the phone into Recovery Mode so that iTunes can restore it.
1. First, make sure that your computer has an active internet connection (you can open the iTunes Music Store and make sure you can navigate around as a way to check your internet connection).
2. Turn the phone off (hold the top button until the slider appears, then drag the slider).
3. Hold down the Home (round) button while you connect the USB cable to the iPhone. The USB cable should be connected directly to a good USB port on your computer, not on a USB hub, monitor, or keyboard.
4. Continue to hold the Home button down until the Recovery Mode screen appears (it looks like this: http://tinyurl.com/mhsje5 )
5. When you see that screen, release the Home button.
iTunes should tell you that it has detected an iPhone in Recovery Mode and that you must restore it.
iTunes will probably give you the option to set it up as a new phone or restore it from a backup. Choose setting it up as a new phone. -
Trying to authorise a new computer and can't find the Store authorise menu
Please help trying to authorise a new pc but cant work out hoe to do it, tried following on line instruction but, cant find the authorise computer option please help
Assuming iTunes 11....Go to the little Menu button all the way to the upper left. Choose Show Menu Bar and then you should see Store in the Menu Bar across the top.
-
I have been trying to download an update on my MacBook Air and it goes thru the process and restarts but the update does not load. I know it is not loading because when I go to " About this computer" the version does not show it updated. Any help would be appreciated. Thanks
trying to download an update
v10.6.8 is as far as Snow Leopard can be updated.
Which update are you trying to install ?? -
I am looking for instructions to sync my i 5 and outlook calandars? Any suggestions?
Hey there slc9999,
It sounds like you are not able to sync your outlook contacts to your iPhone. I would use the troubleshooting in the following article to help get that resolved, named:
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
Thank you for using Apple Support Communities.
All the very best,
Sterling -
New calendar and older iPod Touch
Since the "old" calendar will be de-activated next month, I will no longer be able to sync my first generation iPod Touch to the new calendar. I use the old calendar now on my intel iMacs, MacBook Pro, iPad 2 and my old iPod Touch. Everything works well, but there is no software download available to upgrade the older iPod Touch to sync with my newer stuff after May 5. Basically my iPod Touch becomes a music player; I need the calendar function and do not feel the justification of buying a new iPod Touch when I already have one that works well and cost a lot of money when I bought it three years ago. Why can't Apple just leave things as they are? We have the choice of which calendar we want to use, and they are taking that option away with utter disregard for those of us who have already spent our $$$$ for an iPod Touch and still need to be able to use it. I urge Apple to either offer a software upgrade or to just leave the old calendar turned on. Have a little respect for your customers.
You might be able to do it if you can generate/sync you calendar with a Google calender and set up the iPod to use an exchange account for Google. Google exchange account syncs via wifi and is supported by iOS 3 and later. See:
http://www.google.com/support/mobile/bin/answer.py?answer=138740&topic=14252 -
Trying to download 10.6.1 and update Ipod touch
When I plug my Ipod Touch into the computer it says there is an update available for my Ipod. In order to update my Ipod to version 5.1.1 I have to install the new Itues 10.6.1. However, when I try to install the new version of Itunes I get the following message: The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes.msi" in the box below.
I have no idea what that means. I just want to update my Ipod and Itunes. Please help!Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart. -
Itunes will not sync my new music to my ipod touch
so i plugged in my ipod touch into my new computer and had it transfer my purchases instead of erasing my media. then i used this application to put my songs that were already on my ipod but not actually purchased on itunes onto itunes. then i added some new songs onto itunes from cds then pressed sync.itunes said it had synchronized the songs onto my ipod, yet when i looked in the library on my ipod the songs were not there. PLEASE HELP!
You can only sync with one iTunes library. The iPod sees the new computer as a new library. To make the new computer your syncing computer you need to (assuming all the media is in the iTunes library):
- Connect the iPod to the computer and make a backup by right clicking one the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup.
If you do not want to change syncing computers you can manage music and videos among different computer by:
Using iPhone, iPad, or iPod with multiple computers
Maybe you are looking for
-
ITunes doesn't recognize or play any of my music files...?
I recently bought an iPhone and today I uploaded iTunes on to my PC so I can put my music onto my phone(I use Windows Vista). I've previously been using a Zune and Zune software. Before I downloaded iTunes I uninstalled the Zune software from my comp
-
I seem to have fried my iPad 1
Actually it's my wife's iPad that I seem to have fried ..... Whilst syncing to her MacBookPro, the iPad got into a weird loop where it kept asking if I wanted to transfer the purchases made on the iPad to iTunes, I'd say yes, it would go away and do
-
We have a couple of servlets running on WLS 5.1 where the behavior when sharing context seems to be broken on WebLogic within a WAR? In the init method of one we initialize a single-ton class. It is then placed in the Se
-
Give Nokia some time they will make 5800 as the be...
I have been seeing cribbing about issues with Nokia 5800. Well first of all let me tell you something, when 5800 was released, everywhere on the internet people were complaining about the fact that camera didn't have geotagging. Nokia made available
-
Where do I download Photoshop Elements 9?
I just purchased a new copy of Roxio Toast 11 Pro which includes a licence for Adobe Photoshop Elements 9, but the only versions I can find online are newer. Thanks for an answer to this.