While trying to sync iTunes, I get an "unknown error occured [13019]"

How do I fix this? This hasn't happened before.
I've tried using a different USB port and restarting my iPhone and same thing pops up.

Try this support document
http://support.apple.com/kb/TS2830

Similar Messages

  • When I startup Itunes I get "An Unknown Error Occurred -42110" Message.  Can you tell me what is wrong and how to resolve?

    When I startup Itunes I get "An Unknown Error Occurred -42110" Message.  Can you tell me what is wrong and how to resolve?

    Try the following user tip:
    iTunes for Windows 11.0.2.25 and 11.0.2.26: "Unknown error -42110" messages when launching iTunes

  • While trying to update Itunes, I get a message "error writing to file : C\Config.Msi\23dc10.rbf any ideas?

    I have windows vista, and when I try to update through Itues, I get 9/10 of the install, before I get a "can not finnish install" message, then When I try to download from the Apple website I get the message above.  If anybody out there can help, thanks.

    I have this problem, help?

  • HT1351 I have tried numerous times to resolve an issue with my wife's iPod (5th gen#.  When I connect to iTunes I get a pop up error message that goes like this - The iPod "Linda's iOod" cannot be synced.  An unknown error occured #13019)...What do I do?

    I have had very much trouble adding music to my wife's iPod.  Every time I connect to iTunes, I get an error message that reads ...The iPod "Linda's iPod" cannot be synced.  An unknown error occured (13019)...I have tried diagnostics, help and what ever iTunes has to offer and cannot fix the issue.  I want to add a new playlist with new music.  When I connect her iPod, the playlist shows up on her device.  When I disconnect, I can not find it in order to play it.  Help me.

    Some other posts seem to indicate that the cause is related to voice memos.  You may want to try the remedy described in this document
    http://support.apple.com/kb/ts2830
    although it says it's for the 6th gen iPod nano.

  • How can you get your music synced from iTunes to your iPod when a window pop ups on the screen saying"The iPod "Edward's iPod" cannot be synced. An unknown error occured (13019))?

    I had 429 songs already on my iPod Touch. When I was in the process of syncing a song from my iTunes Library on to my iPod, a window popped up on the screen saying, ""The iPod "Edward's iPod" cannot be synced. An unknown error occured (13019)). I click "Device" on my iTunes Library to make sure the song was in my iPod. It showed the song that was recently synced now listed under "Device", but when I physically looked for the song on my iPod Touch, it does not appear on there at all. It all started when I decided to put a Playlist I created in the iTunes Library and transferred it on to my iPod. Do you know why it may affected my syncing process and is there any way where I could get the syncing function back to normal so that I can continue adding songs on my iPod? Thank you for listening.    P.S. My iPod iOS version is 4.3.5.
    Message was edited by: edwardwashere

    Try here:
    iTunes: Error 13019 during sync

  • When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store.  An unknown error occurred (-54) Make sure your network connection is active and try again."

    When trying to connect to the itunes store on my MacBook Pro, I get the following error message: "iTunes could not connect to the iTunes Store.  An unknown error occurred (-54) Make sure your network connection is active and try again."

    I've had the same problem for a month and yet I still cant get iTunes to work, I've heard different solutions but none have worked for me
    This may or may not work for you but its worth a try even though it didnt seem to work for me, Good Luck!
    Control Panel
    Internet Options
    Connections Tab
    Click LAN Settings
    Uncheck "Use A Proxy Server"

  • Already tried FAQ, keep getting this message on iPhone and computer: iTunes could not connect to iTunes store. An unknown error occurred (11556)

    Only happened after I got a new iPhone *(upgraded from 4 to 5c) and I downloaded the iOS 8.1.2 update.
    I've already tried everything on the FAQ page for this error, and nothing's worked yet.
    Error looks like this iTunes on my computer: iTunes could not connect to iTunes store. An unknown error occurred (11556)
    Also won't connect on my iPhone after signing in.
    Just changed my password so it's not that, and I've already restarted my iPhone twice.
    PLEASE help. I just got an iPhone 5c and I want to download my old ring tones and alert tones!!!

    iTunes: Advanced iTunes Store troubleshooting - Apple Support
    "Error 11556"
    This alert occurs when iTunes is trying to do something not allowed by the iTunes Store in that country.
    The most common example of this is trying to sign in while limited to iTunes U by Parental Controls.
    For more information, see the steps from iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store.

  • HT201209 I have itunes vouchers and each time i click redeem , I get error "we could not complete your itunes store request,  an unknown error occured 1202, try again later. I have tried this for 4 days running and get same error.

    have itunes vouchers and each time i click redeem , I get error "we could not complete your itunes store request,  an unknown error occured 1202, try again later. I have tried this for 4 days running and get same error.

    I have this same problem. It's like it is not Authorizing this Mac.
    What happens when you try to listen to a preview on the Music Store?
    Mine asks me to authorize again and gives me the error exactly as you said above.
    What happens when you try to view your account information (in Music Store, click on your account name in the top right corner)?
    Mine lets me authorize sucessfully and shows me my account information.
    I have emailed iTunes support about this and they replied with a generic answer about Deauthorizing and re-authorizing the computer.
    I even tried, to no avail, the tips here...
    http://discussions.apple.com/thread.jspa?threadID=471237&tstart=30
    If anybody reads all this and has any new info for us, please take the time to post it here!
    PowerMac G4   Mac OS X (10.4.6)  

  • I cannot get my iPod to sync to iTunes. When I try to sync it, a box appears which reads: "An unknown error occurred (13019)."

    I cannot get my iPod to sync to iTunes. When I try to sync it, a box appears which reads: "An unknown error occurred (13019)."

    Have a look at the  More Like This  Section on the right...

  • HT4095 Keep getting a error when trying to play rented movie we could not complete your itunes store request. an unknown error occurred (-42110)

    I downloaded a HD movie for rental and every time i go to play it i get a error saying we could not complete your Itunes store request. a Unknown error occurred (-42110)

    Perhaps try the "Error 3001," "-42110," or "5103" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
    iTunes: Advanced iTunes Store troubleshooting

  • I keep getting an error message that says "the ipod cannot not be synced""an unknown error occured (13019).

    I keep getting an error message that says "the ipod cannot not be synced""an unknown error occured (13019). I am trying to put albums on to my ipod by dragging and dropping. I have it set to manually manage music and videos. The albums appear in the music section under Devices, but they don't appear on my actual ipod.
    I have never had any problems doing this before, only in the last few days.

    I am having the exact same issue as you are with my iPod nano. This started happening the same day after I updated the iPod software, so I wonder if it is a bug within the software that Apple needs to resolve. I dragged 3 playlists of new music from my iTunes over to my iPod and sometime while it was trying to add those songs, the error 13019 popped up. Another note, which may not be related at all, was that iTunes told me at some point during this process (I believe before the error notification, but I'm not sure and that may be helpful to know) that I did not have enough room on the iPod to copy all of the songs, but it would copy as many as it could. What is curious, like in your situation, is now all the songs it supposedly copied appear to be on the iPod under the Device->iPod->Music label in iTunes when it is plugged into my computer, the playlists in question are also showing up there, and it does indeed say my memory is full under the iPod's general tab in iTunes. However, when going through my actual iPod when it is not plugged in, none of those songs or playlists are anywhere to be found.
    Anyways, all the established solutions to the 13019 error do not apply to this situation, as my iPod has always been set to manually managed so "unchecking" the Sync Music option under the Music tab of the iPod and rechecking it will not work because it was never checked in the first place.  And voice memos are obviously not applicable since we are not talking about an iPhone failing to sync music.
    Unless anyone can provide a new solution here, I may just have to take my computer and iPod up to the genius bar. Any suggestions would be appreciated.

  • When I drag music onto my ipod I get: "The ipod cannot be synced. An unknown error occurred (13019)." Solution?

    When I drag a song/album/playlist onto my ipod I get the message "The ipod cannot be synced. An unknown error occurred (13019)."
    I then restored my ipod and synced it to the backup. The error came again, and I did the same. 3 times.
    After that, thinking there may be something bad on the ipod or whatever, I restored it again. This time i DIDN'T sync it to the back-up. It was retuned to factory settings.
    But, hey, here I am now, with the same problem.
    If anyone has any suggestions? Please.
    Details:
    16GB ipod touch 2nd generation
         -currently 8.8GB of music
         -currently .01GB of apps
         -currently .22GB of other
    Software Version: 4.2.1 (up to date, according to itunes)
    Set to "manually manage music and videos"
    iTunes 10.5.3 (current version)

    Type "13019" into the search bar at the top of this page by "Support" and read the resulting help articles.

  • Getting "An unknown error occurred (-50)" when trying to download my purchases

    For the past few weeks I've been getting "An unknown error occurred (-50)" when trying to download my purchases. I've tried downloading from past purchases and by clicking on the cloud symbol on the files in iTunes itself. Same every time.
    I'm using iTunes version 11.3.1(2) running OS 10.9.4.

    Hi lachima,
    Welcome to the Apple Support Communities!
    I understand that it is frustrating when you are getting an error when trying to download previously purchased content. There are some great troubleshooting steps for this specific situation though. I recommend reading over and using the steps provided in the attached article to help you get this resolved.
    iTunes Store: "Error (-50)" when downloading purchased content
    http://support.apple.com/kb/TS1583
    Have a great day,
    Joe

  • TS1363 when i try to update my apps from itunes on my laptop i keep getting an error saying "we could not complete your itunes store request an unknown error occurred (0x800b0101)."

    when i try to update my apps from itunes on my laptop i keep getting an error saying "we could not complete your itunes store request an unknown error occurred (0x800B0101)."  this has been happening for a few weeks ive tried downloading the new version of itunes and checked the firewall settings but it still wont let me upgrade apps??

    Thanks jdnjo.  Your fix also worked in Windows 8!

  • Want to get a free app but keep getting this response ' we could not complete your itune store request an unknown error occured (-9808)'

    Want to get a free app but keep getting this response ' we could not complete your itune store request an unknown error occured (-9808)'?

    I've done a search on here and haven't found any solutions posted for it for windows computers. You could try posting in the iTunes For Windows forum and see if you get any suggestions in there (are you able to download other items from the store e.g. a free app ?) - I use a Mac, the only things that I could think of to suggest trying is see if you get the same error on a different iTunes library :
    creating and/or opening a different iTunes library : http://support.apple.com/kb/HT1589
    or using a different user account on your computer in case it's a problem with that user account.
    But you may want to try the iTunes For Windows forum first, apart from anything else you are likely to get better help for the above

Maybe you are looking for

  • Is it possible to remove a ContactEmployees using DI-API?

    Hi: I need to remove from B1 database a lot of contact employees without remove the business partner, i checked out the DI-API reference and i noted that the ContactEmployees object not have a Remove method.  Does exists any form of remove this objec

  • Adobe Captivate 8 create a toggle between show/hide image

    Hello, Does anyone know how I can create a action with a button that toggles between shows or hides a image. Thanks in advanced for helping.

  • Problem w/ play on itunes

    I've been having a problem w/ my itunes for awhile now, when I play a song, it will stop when the songs done, it won't go on to the next song on the list. If i hit the next button during the song, the song again, will stop, won't go to the next song.

  • Sdk linux apps

    so i'm attempting to compile and debug, a module source code from here  axidma.c.golden under SDK. (try to run on zc706 but give me a time out error)   so i import it under SDK, but when compile its asking for lib due to #header inside the code. afte

  • Notes creating multiple entries how do I stop this

    Since upgrading to Maverick each time I use the notes app on the mac it creates multiple entires as I am typing one ever 30s or so and they don't go away.  What is happening and how can I stop it?