While trying to update Itunes, I get a message "error writing to file : C\Config.Msi\23dc10.rbf any ideas?
I have windows vista, and when I try to update through Itues, I get 9/10 of the install, before I get a "can not finnish install" message, then When I try to download from the Apple website I get the message above. If anybody out there can help, thanks.
I have this problem, help?
Similar Messages
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I am trying to upgrade to itunes 10.7 using windows and keep getting the following error message: "Error writing to file: C:\Config.Msi\364460.rbf Verify access to this dierctory". Help!
Fixed! (win7 64 bit)! Just stop your antivirus during the upgrade/installation (I've got Kaspersky).
Good luck! -
I tried instilling 11.0.2 and couldn't and had to go thought tools and download only now I am instilling it got over half way and i get the error message ''Error writing to file: C:\Config.Msi\5ad33.rbf. Verify you have access tothat directory'' What do I do?????
Are you running Kaspersky security software on that PC? (There's been a few reports in recent times of Kaspersky interfering with iTunes installs, with that message being produced.)
If there is Kaspersky on board, we should try some general-principles getting-past-security-software-interference troubleshooting.
Download and save a fresh copy of the iTunesSetup.exe (32-bit installer file) or iTunes64Setup.exe to your Hard drive. (Don't run the install on line, and don't start the install just yet.)
http://www.apple.com/itunes/download/
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the install by doubleclicking the iTunesSetup.exe (or iTunes64Setup.exe) file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Any better luck with the security software shut down? -
I am trying to download itunes 10.7 and keep getting "error writing to file C\config.msi\6f8a6.rbf" Can anyone help?
Are you running Kaspersky security software on that PC? (There's been a few reports in recent times of Kaspersky interfering with iTunes installs, with that message being produced.)
If there is Kaspersky on board, we should try some general-principles getting-past-security-software-interference troubleshooting.
Download and save a fresh copy of the iTunesSetup.exe (32-bit installer file) or iTunes64Setup.exe to your Hard drive. (Don't run the install on line, and don't start the install just yet.)
http://www.apple.com/itunes/download/
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the install by doubleclicking the iTunesSetup.exe (or iTunes64Setup.exe) file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Any better luck with the security software shut down? -
When downloading iTunes 11.0.3 I get an error 'Error writing to file C:\Config.Msi\1c6fd5.rbf. Verify that you have access to this directory' what do I do?
Appreciate any help thanks,
WillHi WillHunt112,
Welcome to Apple Support Communities.
You may find this article helpful for troubleshooting your iTunes installation:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Best,
Jeremy -
itunes error writing to file: C\Config.Msi\165996.rbf verify that you have access to that directory
That's the error I get when trying to uninstall or reinstall my itunes. The application no longer works and I just purchased a new Ipod touch 4th generation that requires I uninstall and upgrade to 10.6.I had this exact same problem just now, trying to upgrade to 10.7.
I even got that error msg when trying to UNINSTALL iTunes!
After hours of frustration trying everyone's different suggestions, I downloaded Revo Uninstaller http://www.cnet.com.au/apps/revo-uninstaller-10610875/ which solved the problem.
Use it to help uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Then you can install iTunes from scratch.
Good luck -
Every time I try to update itunes i get an error that says: error writing to file C:\Config.Msi\1c16cb7e.rbf. Verify that you have access to that directory.
I've tried uninstalling and I the same error. Help!Are you running Kaspersky security software on that PC? (There's been a few reports in recent times of Kaspersky interfering with iTunes installs, with that message being produced.)
If there is Kaspersky on board, we should try some general-principles getting-past-security-software-interference troubleshooting.
Download and save a fresh copy of the iTunesSetup.exe (32-bit installer file) or iTunes64Setup.exe to your Hard drive. (Don't run the install on line, and don't start the install just yet.)
http://www.apple.com/itunes/download/
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the install by doubleclicking the iTunesSetup.exe (or iTunes64Setup.exe) file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Any better luck with the security software shut down? -
I am having trouble with Excel 2010 crashing. I have tried to repair Office 2010 but I keep getting the response:
Error 1310. Error writing to file C:\Config.Msi\356163.rbf. Please verify that you have access to that directory.
Can that error be fixed or should I just uninstall Office and reinstall???Hi,
Essentially the CONFIG.MSI folder contains backups of files that are being installed or updated during a program installation.However, sometimes the installer program fails to add & remove these files because the access permissions have been
changed by some programs.Please try the following steps to add the Everyone group with Full Control permissions to the Config.Msi Folder:
Show Hidden Files and Folders in Windows 7
1.Start > in Search programs and files box, type Folder Options then Enter.
2.Click the View tab.
3.Under Hidden files and folders, click Show hidden files, folders, and drives,
4.Uncheck Hide protected operating system files (Recommended), and then click OK.
Add the Everyone group with Full Control permissions to the Config.Msi Folder
1.Open My Computer
2.Double-click on Drive C
3.Look for the CONFIG.MSI folder
4.Right-click on the CONFIG.MSI folder and and then click Properties and then click the Security tab.
5.Click the Edit... button and on the next screen click Add.
6.On the next screen, in the large text window type Everyone and then click Check Names - Everyone should then be underlined.
7.Check the box for Full control under the Allow column, and then click OK, then OK again, and OK again to close all the windows.
Now try repairing your Office 2010 again.
Best regards,
Rex Zhang
TechNet Community Support -
Every time I try and update to the latest version, I get an error messages saying to manually do it from tools menu. After doing that, I get an error message saying "error writing to file c:\config.msi\22be9d65.rbf. Verify that you have access to that directory." I am the sole user on this computer and have full administrative rights to my computer. Why am I getting this? I REALY don't care if I upgrade or not but want to get rid of the stupid apple update crap that comes up everytime I turn my computer on. If there are no suggestiong on how to fix this issue, is there a way to turn apple update OFF?! I have Windows 7 Home Premium.
Are you running Kaspersky security software on that PC? (There's been a few reports in recent times of Kaspersky interfering with iTunes installs, with that message being produced.)
If there is Kaspersky on board, we should try some general-principles getting-past-security-software-interference troubleshooting.
Download and save a fresh copy of the iTunesSetup.exe (32-bit installer file) or iTunes64Setup.exe to your Hard drive. (Don't run the install on line, and don't start the install just yet.)
http://www.apple.com/itunes/download/
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the install by doubleclicking the iTunesSetup.exe (or iTunes64Setup.exe) file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Any better luck with the security software shut down? -
What is up with itunes??? i keep getting the same update message.. please help!!!!
Tony I cannot thank you enough!! Not only have I mastered how to use this site, I eventually disabled Kaspersky (3 attempts!!) and tried to re-install again and IT WORKED!!!!!! Not bad for a 'girl'
Thanks again, keep up the good work!
C -
Can anyone help?
Tony I cannot thank you enough!! Not only have I mastered how to use this site, I eventually disabled Kaspersky (3 attempts!!) and tried to re-install again and IT WORKED!!!!!! Not bad for a 'girl'
Thanks again, keep up the good work!
C -
My ipod touch is not listed as a device when connected to my computer. As suggested I attempted to download the latest of itunes. I got an
ox8007054f error code and the down load will not complete. I have also tried to restore my computer to an earlier setting, but it will
not accept the change.Have you looked at this completed previos discussion. It discusses 0x8007054F.
Re: Error message when trying to install iTunes -
While trying to sync iTunes, I get an "unknown error occured [13019]"
How do I fix this? This hasn't happened before.
I've tried using a different USB port and restarting my iPhone and same thing pops up.Try this support document
http://support.apple.com/kb/TS2830 -
When I tried to update Itunes I get an error message that MSVCR80.dll is not available? How can I fix this? I am unable to update my iphone and Ipod. I can not open Itunes.
Click here and follow the instructions. If they don't work, perform a complete reinstallation (Windows XP, Windows Vista and newer).
(98954) -
HT1338 trying to update iTunes but get a corrupt message
trying to update iTunes but get a corrupt message
How are you trying to update, via Software Update for from the standalone iTunes installer? And when does this error message appear and what exactly does it say?
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