While updating my 3GS to 5.0.1 iTunes stops with an error of -5000, any suggestions?

While updating my iPhone 3GS to 5.0.1 using iTunes on PC with Windows 7, the application stops with an error of (-5000), any suggestions?

If you are getting a network timeout error then try temporarily turning off your firewall and antivirus software until the download has completed. If it's a different error then if you say what it is somebody might be able to help.

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  • I am trying to update my 3GS to the IOS 5 i keeping getting an error message while updating and it tells me i will lose eveything on my phone please help

    I am trying to update my 3GS to the IOS 5 i keeping getting an error message(-50) while updating and it tells me i will lose eveything on my phone please help. my phone is IOS 4.3.5.

    See if this Helps
    Delete Photo Cache
    http://support.apple.com/kb/TS1314
    If on a Mac...
    Goto  Home > Pictures > iPhoto Library...
    Right Click and choose Show Package Contents...
    Find  the Folder called  iPod Photo Cache and drag it to the Trash...
    Close the Finder Window..

  • While updating my ipad to new software through itunes it got stuck and does not work anymore - it just displays the screen with symbols of itunes and the cable to connect to it - help - what should i do?

    while updating my ipad to new software through itunes it got stuck and does not work anymore - it just displays the screen with symbols of itunes and the cable to connect to it - help - what should i do?

    Disconnect the iPad, do a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is 'appsolutely' safe!, reconnect and follow the prompts.
    If that does not work then see here http://support.apple.com/kb/HT1808

  • After updating my 3GS to ios5 i cant restore, gives a -20 error or says something went wrong or backup is corrupt

    After updating my 3GS to ios5 i cant restore, gives a -20 error or says something went wrong or backup is corrupt.
    did my girlfriends worked fine.

    having same problem, anyone have an answer?

  • While updating the firmware Update, i disrubted the download and now my macbook won't start up! Any suggestions on how to fix it? i only see a black screen

    While updating the firmware Update, i disrubted the download and now my macbook won't start up! Any suggestions on how to fix it? i only see a black screen and when i press the power button i hear the noise that it would make if it was going to start up. But i only see black.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • HT4061 My mail will not update and stay current. Its always searching but doesn't do anthing. Any suggestions for ipad3?

    My mail will not update and stay current. Its always searching but doesn't do anthing. Any suggestions for ipad3?

    Please read this whole message before doing anything.
    This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
    The purpose of this exercise is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login. Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on some Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem(s)?
    After testing, reboot as usual (i.e., not in safe mode.)

  • I've updated to the most recent version of iTunes and I can no longer see any of my old music on my mac.  All the music is still available on my ipad.  How can i download the music on my mac?

    I've updated to the most recent version of iTunes and I can no longer see any of my old music on my mac.  All the music is still available on my ipad.  How can i download the music on my mac?

    First, are you positive it is really not there?  Have you looked in your iTunes folder in your Music folder, and in the media folders there? Do you see your media files?
    If your media are gone it is a lot easier to restore from a proper computer backup.  Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was planned with you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchases which can be transferred to a computer.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only purchases from iTunes Store
    For transferring other items from an i-device to a computer you will have to use third party commercial software.  See this document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991

  • I share an itunes account with me mum is there any way to split my phone off while not deleteing my mums stuff as well

    i share an itunes account with me mum is there any way to split my phone off while not deleteing my mums stuff as well?

    You can select with items so sync if you dont want everything on there. Just click the iphone in itunes and click music. THere you can pick and choose what you sync.

  • Can't update iOS 8 on my iPhone5 through iTunes on Windows 8 (error 3004, 3194). Updated host file, opened port 80, 443; turned off security system and firewall, etc. But nothing works. How to solve this problem?

    Can't update iOS 8 on my iPhone5 through iTunes on Windows 8 (error 3004, 3194). Updated host file, opened port 80, 443; turned off security system and firewall, etc. But nothing works. How to solve this problem?

    Hi the_mad_movies,
    It seems like this article will be the best option for addressing this issue:
    Error 3194, Error 17, or "This device isn't eligible for the requested build"
    http://support.apple.com/kb/ts4451
    Thanks for coming to the Apple Support Communities!
    Cheers,
    Braden

  • HT6162 iOS 7.1 won't update on my iPhone 5 it keeps coming up with a error message

    iOS 7.1 won't update on my iPhone 5 it keeps coming up with a error message

    Update your device using iTunes
    If you can’t update wirelessly, or if you want to update with iTunes, follow these steps:
    If you use your device's Personal Hotspot for your computer's Internet connection, update your device wirelessly or connect your computer to another network.
    Install the latest version of iTunes on your computer.
    Plug in your device to your computer.
    In iTunes, select your device.
    In the Summary pane, click Check for Update.
    Click Download and Update. 
    http://support.apple.com/kb/ht4623

  • HT201210 Pls i was trying to update my iphone 3G to software version 4.2 using itune. The process did not complete succesfully. I then decided to restore back my restore my prevoius version 4.1, it stopped with an error code1015. Pls i need help

    Pls i was trying to update my iphone 3G to software version 4.2 using itune. The process did not complete succesfully. I then decided to restore back my restore my prevoius version 4.1, it stopped with an error code1015. Pls i need help

    Go here: http://www.iclarified.com/entry/index.php?enid=750 and download iOS 4.2.1 for the iPhone 3G. Perform a restore, but hold down ALT when clicking restore. Restore from this file you just downloaded. You should not get 1015 as you are upgrading, but if you get a different error, report back.

  • I have a samsung scx 4100 series and i just updated to mountain lion and now i keep getting a "filter failed" error, anyone have any suggestions as to how to fix it.

    I have a samsung scx 4100 series and i just updated to mountain lion and now i keep getting a "filter failed" error, anyone have any suggestions as to how to fix it.

    Hi again, when you clicked on Mountain Lion and Lion in the App Store you are telling the laptop to reinstall them both.
    You may have allowed simutanious downloads checked at the bottom of the window, I don't know, but I expect Mountain Lion is downloading, so Lion is waiting for it to finish, so if you have Mountain Lion installed cancel both download's.
    Cancell both downloads anyway.
    Go to the apple logo , top left, click on it, then click on about this mac, a window will open telling you what's installed,  Mountain Lion is OX 10 version 10.8.2 click on more info, to find out more, Lion will be OX10 version 10.7.4.
    Only update were it say's check for updates, not download now.

  • My 1st gen ipod shuffle, since the last update is seen as my ipod touch everytime I plug it in... any suggestions?

    My 1st gen ipod shuffle, since the last update is seen as my ipod touch everytime I plug it in... any suggestions?
    I have tried to clear temp folder, uninstalled, and reinstalled itunes version 10.5.1.42... ipod touch 4th gen is seen fine. But when I eject this and plug in my old shuffle... itunes still reports it as ipod touch.

    The only suggestion I have is to try and rename your device in iTunes to something else by clicking it's current name from under the Devices section in the left hand pane of iTunes and typing in a new one.
    B-rock

  • I have MacBook Pro and updated to OS Maverick. Now it says my iPhoto is not supported. Any suggestions?

    I have MacBook Pro and updated to OS Maverick. Now it says my iPhoto is not supported. Any suggestions?

    It should be made clearer that the iLife components are different for Mavericks:iLife: System requirements

  • Im trying to download the latest update for my iphone4 and it keeps coming up with an error telling me that it has timed out.. help

    Im trying to download the latest update for my iphone4 and it keeps coming up with an error telling me that it has timed out.. help

    Disable ALL security apps - firewall, antivirus/spyware, etc. - running on you computer.

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