While updating to Android 4.0- i got a problem
my mobile is sony ericsson xperia Neo v- using PC Companion i tried to update from android 2.3 to 4.0 -while updating due to system hang up-I restarted my pc an disconnected the usb cable and again connected then now my phone is not working
Backup everything as it will erase all data on phone (sms, contacts,apps)
Update/Repair your phone via PCC or SUS
PCC (PC COMPANION) – Repair your software with this .First do the setup without connecting your mobile to pc.(only connect when you are asked to).
Do it as follow >> PCC > SUPPORT ZONE> SOFTWARE UPDATE> REPAIR SOFTWARE (written with blue)
PC Companion http://www.sonymobile.com/global-en/tools/pc-companion/
SUS ( Sony Update Service) ... download and install it on pc and follow the on-screen instructions http://www-support-downloads.sonymobile.com/Software%20Downloads/Update_Service_Setup-2.11.12.5.exe
or
http://www.sonymobile.com/global-en/tools/update-service/
Both the links are same
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Error while updating software on iphone and it got wiped out, now what?
I was updating my iphone software through iTunes, and there was an error. Now my iPhone won't even show a screen, just an image of a USB cable pointing to an iTunes logo. I rebooted both phone and computer. Nothing. I uninstalled iTunes and all related software per Apple instructions and reinstalled iTunes. Reconnected and...Nothing. Now I am screwed. I can't even use my phone as a phone let alone anything else. Good news is I do have everything that was on it backed up -just how do I get my phone to work again?
What is the error when you try and restore the phone after connecting to iTunes? Use this support document to decide what to do for specific restore errors. http://support.apple.com/kb/TS3694
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While updating my iPad to ios7, it got stuck on the iTunes-USB screen and is frozen. No other screen shows up when I turn it off or on.
If it's showing the iTunes icon and USB then that means that it's gone into recovery mode : http://support.apple.com/kb/ht1808
Prior to starting the update you took a backup ? If not then it's now too late to do so, you will need to reset the iPad back to factory defaults and you can then restore to your last backup or resync your content. -
while updating my iphone software it got intruppted and now showing connect to itune not getting restored please help
Try doing a hard reset on the phone;
1. Hold Home and Sleep/Wake buttons at the same time;
2. Wait for the Apple logo to appear (ignore the slide to Power Off option)
3. Let go of the buttons when you see Apple on the screen
4. Allow iPhone to reboot;
If you are still unable to get the phone to power on, charge, or connect to iTunes; it could possibly require service. (hardware replacement) -
While updating my iphone 4s to ios6, I had to restore it. Now every time I connect to itunes, I get the "Set Up Your iPhone" window with the set up as new iphone and restore from backup options. After the restore, I got everything except my apps and music back. Do I need to set the phone up as new again?
Hi Vidbrent,
If you are having issues updating or restoring your iPhone, you may find the following article helpful:
Apple Support: If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Regards,
- Brenden -
while updating my ipad to new software through itunes it got stuck and does not work anymore - it just displays the screen with symbols of itunes and the cable to connect to it - help - what should i do?
Disconnect the iPad, do a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank and then power ON again in the normal way.] It is 'appsolutely' safe!, reconnect and follow the prompts.
If that does not work then see here http://support.apple.com/kb/HT1808 -
i was updating my iphone4 to the latest version but the error occured while updating the phone and than my phone got frozen with the screen of itunes and usb cable but as i connect it to the computer, its not shown in itunes.same screen is shown
please help me1. Try forcing reboot by holding down the home button and power/sleep button at the same time until the screen restarts.
-- IF THAT FAILS --
Let the phone battery drain. -
While dealing with an external hardware i got a Java update4 request,but was not able to complete that update.After that when i switch on my Mac it shows reinstallation required.i was working with OSX 10.8.5,but after reinstallation now it is 10.7.5 .And while doing search for update it shows your software is uptodate..
Hi Hal,
One possibility, is a strange occurence when applying the big 10.5.8 combo, most people have to Repair Permissions twice in a row, then reboot. -
after ios7 update my iphone 4 is like android os dead slow processing , too fast battery drain,calling process is too low where is apple brand going my friends 11 members using iphone all are got this problem one thing apple have unique and unique fans like me why they spoil their name like this update iam too disappointed iam not say for oppose apple iam say for feedback to grow apple in world because i love apple more please solve it
by real customers
iPhone 4, iOS 7, iam apple suporterplease help me after ios7 update my phone is tooo slowww i want my old iphone
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my ipad 3 got truble while updating. there is showing conect to itune while i try to switch on. please let me knwo what is the solution to recover my ipad to previuos stage?
That image on the iPad screen is telling you what to do. Connect the iPad to your computer and use iTunes to restore the iOS software. You said it yourself, something went wrong. So now you have to restore the device.
The instructions for restoring the iOS are in this kb article - the article from which you posted your question.
http://support.apple.com/kb/ht1414
Make sure that you read all the way to the end under "Additional Information" where it talks about using recovery mode. You just might need to use that in order to restore. -
hi, i just try to update my 3g in itunes unfortunatly it got error while updating it asked me to restore update but unable to restore it , now my 3g i locked and on screen it displying usb symbol connect to itunes ,please help me regarding this
I suspect your error was 1015, not 1051. This usually involves a jailbroken iPhone, use Google to find your solution.
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while updating ipod touch 4 i got an error message now stuck with apple symbol and empty bar. can i restart ipod?
- What was the error message?
- Try closing iTunes and then disconnect the iPod from the computer. Then reconnect the iPod. If the iPod shows in iTunes then you can try again. However, You should try to resolve the error message first.
- If iTunes does not see the iPod try reetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- I recommend that you come back with the what the error message said and the condition of the iPod and if it is visible in iTunes. -
While updating Iphone 4 to latest on phone itself it got frozed and now apple sign is coming up after every 10-15 secs , even itunes is not able to detect phone, please help
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
My iPhone got locked while updating to IOS via my laptop. How can I restart my phone
My iPhone got locked while updating to IOS via my laptop. How can I restart my pihone?
Thank you Roger Wilmut. I am grateful for your response.
I bought the iPhone new and set up by myself. I still remember apple id details. The problem is that while the update was on, I needed to enter my apple id on the phone to complete the update my screen lock has been activated. Now the phone only displays the iTunes logo and the USB cable being inserted. But I can still access my the phone contents through my laptop. I need to force the phone to restart. How can I do that? mind you I have pressed the home and power buttons together for a couple of minutes. It will only display the apple logo for a few seconds and then return to the iTunes and USB cable display. Maybe the phone is hanging. So please help me.
Thank you very much -
Total disaster again, 6.1.2. destroyed my battery life, this update my total phone! It locked up while updating, by giving me error code 1602. All the USB crap tha apple indicates is non applicable for me! new cable on a a powerbook, lates itunes version etc. Waht to do now, obviously there is no software anymore on the phone, and Itunes does not recognize the phone anymore!!!!
Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1600, 1601, 1602
Follow the steps listed above for Error 1604. This error may also be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Error 1603
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