While updating to ios 6 my iphone has crashed

while updating to ios 6 my iphone has crashed, and is now stuck on the installation screen. anyone know what i can do from here?

I'm having the same problems. Can't even find out if Apple is working on it. Tried to downgrade but is not supported by apple so error 3194 comes up which is verifying with the apple web site. Which then stops everything. I understand you can modify the "hosts" file to by pass the issue, but hate doing that as it gets involved. May try it if I can't get any satisfaction from apple.

Similar Messages

My iPhone 4S has locked up while updating the ios. what do I do?

my iPhone 4S has locked up while updating the ios. what do I do?

Reset your device: hold down the home button along with the sleep/wake button until the screen goes black and you see the Apple, then let go. Then try it again.

My 5s showed an error while updating to ios 8.1 and it has hanged and its not turning on

my 5s showed an error while updating to ios 8.1 and it has hanged and its not turning on

Did you click on the link just below that that says:
iOS: Device not recognized in iTunes for OS X
iPhone, iPad, or iPod touch not recognized in iTunes for Windows
You have to read the entire support article and follow the subsequent links if the first solutions do not resolve the issue....
GB

My iphone has crashed since the last software update

I have an iphone 2g I think, is there a way to tell?
But anyway it was working fine before I updated it with the lastest iphone software update and now the iphone has completely crashed. I connected it with the USB cable and it said Apple mobile device (recovery mode) tries to install the hardware and doesn't. So I unplug the iphone and try again and the same thing happens. Third time, the computer doesn't even recognize there is anything connected. On the screen of my iphone is a picture of the USB cable and the itunes logo telling me to connect but I can't.
I have tried many things to get it working, like download the driver, check if the USB apple connection is there. And from what I can see its all there but it still doesn't recognize my iphone or connection.
Any ideas? I have only had this iphone for a few months and can't understand how a apple software update can ultimately crash there products.
I need any help. Many thanks.

Copied from your previous post.
You are right the Iphone is locked into the carrier softbank from Japan and its not the 3g model its the one before it, I am not sure what model.
If your iPhone is not the 3G model - it is the one before that, this means your iPhone is the first generation iPhone or the original iPhone, which WAS NOT sold officially by Apple in Japan. The first generation iPhone was sold officially by Apple in the U.S. as carrier locked with AT&T, in the UK as carrier locked with O2, in Germany as carrier locked with T-Mobile, and in France as carrier locked with Orange and as officially unlocked by Orange. The ONLY country where the first generation was sold as officially unlocked was in France, which is required by French law.
The original iPhone - the one before the 3G was not sold by Apple in Japan directly or through Softbank.
Did you purchase your iPhone from Softbank or from an Apple store in Japan ? If so, this would also mean your iPhone is carrier locked with Softbank since the iPhone is sold in Japan officially as carrier locked with Softbank only, and this would be the 3G or 3GS, not the original iPhone. This would also mean you are roaming internationally with Softbank with your iPhone in China. If you are using a SIM card from a carrier in China with your iPhone, your iPhone has been hacked to be unlocked unless you purchased your iPhone from an unofficial source in Japan which was sold originally as new officially in France as officially unlocked by the carrier Orange in France.
Is your iPhone is carrier locked with Softbank in Japan, are you paying Softbank international roaming fees while using your iPhone in China?

My iPhone got locked while updating to IOS via my laptop. How can I restart my phone

My iPhone got locked while updating to IOS via my laptop. How can I restart my pihone?

Thank you Roger Wilmut. I am grateful for your response.
I bought the iPhone new and set up by myself. I still remember apple id details. The problem is that while the update was on, I needed to enter my apple id on the phone to complete the update my screen lock has been activated. Now the phone only displays the iTunes logo and the USB cable being inserted. But I can still access my the phone contents through my laptop. I need to force the phone to restart. How can I do that? mind you I have pressed the home and power buttons together for a couple of minutes. It will only display the apple logo for a few seconds and then return to the iTunes and USB cable display. Maybe the phone is hanging. So please help me.
Thank you very much

Iphone hung while updating the ios what should i do ?

iphone hung while updating the ios what should i do ?

Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
   1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
       other end of the cable connected to your computer's USB port.
   2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
       until the red slider appears, then slide the slider. Wait for the device to turn off.
              * If you cannot turn off the device using the slider, press and hold the
                Sleep/Wake and Home buttons at the same time. When the device turns off,
                release the Sleep/Wake and Home buttons.
3. While pressing and holding the Home button, reconnect the USB cable to the
       device. The device should turn on. Note: If you see the battery charge warning,
       let the device charge for at least ten minutes to ensure that the battery has some
       charge, and then start with step 2 again.
4. Continue holding the Home button until you see the "Connect to iTunes" screen.
       When this screen appears you can release the Home button:
5. If necessary, open iTunes. You should see the following "recovery mode" alert:
6. Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. Any suggestions please?

Hi, my iphone 5 encountered an unknown error while updating to iOS 7 via itunes and is now stuck in recovery mode and prompts me to restore the phone when I connect it to itunes but then I would lose all my data. I DO NOT have any back ups on itunes. Is there anyway to get out of recovery mode without restoring or recover data after a restore?
Or any other suggestions please? Thanks

As pdroth said, you should have gotten a backup made when you started the update of iOS. If you cannot find a backup, and the phone is in recovery mode, there are no futher suggestions to make. To get the phone working again you have to restore. You cannot force a backup at this time since it is already in recovery mode. It will not allow anything else but a restore at this point.

Lost all my iphone songs while updating to ios 7. how do I get them back?

I lost all my iphone songs while updating to ios 7. how do I get them back?

Restore the backup you surely made before you updated, as anyone would do before updating any computing device:
iOS: Back up and restore your iOS device with iCloud or iTunes

TS3694 Hi my iphone 5 is bricked in recovery mode while updating from ios 7 to 7.0.4 and every time when i try to restore Unknoown error 12 pops up.iphone was not jailbroken. please help

Hi my iphone 5 is bricked in recovery mode while updating from ios 7 to 7.0.4 and every time when i try to restore 'Unknoown error 12' pops up each time.iphone was not jailbroken. please help

From the article that your statement was posted from:
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.

HT6154 Is there an issue with the software update server? My iphone has been trying to update to the new iOS for almost two hours

Is there an issue with the software update server? My iphone has been trying to update to the new iOS for almost two hours

Hello brownie67,
Thanks for using Apple Support Communities.
If you're currently unable to update your iOS device Over The Air, then please update it using iTunes.
Update your iPhone, iPad, or iPod touch iOS software
Take care,
Alex H.

HT4623 my iphone has crashed & wont reboot since updating

my iphone has crashed & wont reboot since updating

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iphone will not recognize any usb cables. I have tried 3 official apple ones and 2 different plugs. Ive tried plugging it into my laptop but will not find the phone. it has had problems since i updated my ios. Battery has been replaced.

I have tried 3 official apple ones and 2 different plugs. Ive tried plugging it into my laptop but will not find the phone. it has had problems since i updated my ios. Battery has been replaced. Any suggestions would be fantastic

test if it charges with an ac charger
test if it's detected by another computer
if it's no to both then likely the connector is broken
if it's yes to both thne it's likely your computers itunes install which is the problem

HT201407 during a update of apple my iphone 3GS crashed an now the operating system wont load up..ive tried to reset the phone to the factory settings it took 4 hours an completed but my iphone still wont come on..what can i do to fix the problem? please

during a update of apple my iphone 3GS crashed an now the operating system wont load up..ive tried to reset the phone to the factory settings using itunes it took 4 hours and completed but my phone still wont come on..what can i do to fix the problem? please help #

In trying to include what information all that I could I should have specified I DON'T KNOW THAT IT WAS DEFINATELY JAILBROKEN when I took it to the apple store they told me there's no way for them to tell if it was jail broken or not. I'm only going by what ppl have told me COULD HAVE BEEN DONE TO THE PHONE. With that said the only thing I know for sure is that the apple tech at the Genius Bar told me that someone took control of my root menu in February & I've had no control of my phone since. I asked him how to regain control & how he knew his exact words were "oh that is out of our scope of capabilities here at this level & you would need an apple engineer to fix it". I said ok then how do I get an apple eng then? He laughed & said you can't!!!! To which I was furious I came home & called apple requesting to speak w/the fraud dept to file a report they said we don't have a fraud dept!! So after a 45 mn phone call again I left w/no answers.
@TJBUSMC1973-
I DON'T HAVE THOUSANDS OF DOLLARS TO SPEND HIRING AN ATTORNEY & Although I appreciate your suggestion I fail to how an attorney would be able to facilitate in any way since there's no suspect. I cannot prove that it's him doing it so I certainly can't pursue legal action w/no proof & no money. :'((
Again I thank you for your advice but I don't think that will help.
I was looking more for a TECHNICAL way to avoid this happening w/a new phone should I buy one or trying to get them out of my phone now! Such as installing some kind of software protection?? Someway to clear out the entire phone (other than factory reset which was done 10 x's w/no success, etc. if this person got in then there HAS TO BE A WAY OF GETTING HIM OUT, right????

HT201210 My iPhone has crashed and i went to iTunes to restore it and after waiting for it to be restored it said "The iPhone could not be restored. An unknown error occurred (2006). Can anybody please help suggest what i should do now?

My iPhone has crashed and i went to iTunes to restore it and after waiting for it to be restored it said "The iPhone could not be restored. An unknown error occurred (2006). Can anybody please help suggest what i should do now?

This error normally appears if you attempted to downgrade or modify your iOS. See here http://support.apple.com/kb/TS3694#error1015

Took out wire while updating to ios 7

i took out wire while updating to ios 7
so now there is an apple on the screen and a line under it
and nothing else and it dont answer when i press any buttons
and also when i put the wire in my iphone again my Imac dont see it and nothing happens
what shall i do now?

it sounds like it is updating right now. best to let it be.
if it doesn't seem to update, or seems like something went wrong, try again with these instructions:
http://support.apple.com/kb/HT1808

While updating to ios 6 my iphone has crashed

Similar Messages

Maybe you are looking for