While using my Iphone 5, all of a sudden black and white stripes where on the screen. I have tryed to turn the phone off and on again, but there are only the stripes. I can't use it, and nothing happens when I push the buttons. Can someone help me?

Try resetting your phone, hold the home and sleep/wake button down until the apple symbol comes up, then release. If that doesnt work, you may have damaged your phone and need to take it to an apple genius bar.

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I uninstalled iTunes from my MacBook as it would not sync. Now I have tried to reinstall it and nothing happens when I push the Download now button. Can anyone help?

I uninstalled iTunes on my MacBook Pro. Now when I go to download it to reinstall it wont download. Can anyone help?

What OSX version?
Reinstall OSX

After Photoshop Elements quit working for the second time in three months, I uninstalled it and now cannot get it to reinstall from the disc. Nothing happens when I insert the disc. All I can do is look at the folders and files and see nothing that tells

After Photoshop Elements quit working for the second time in three months, I uninstalled it and now cannot get it to reinstall from the disc. Nothing happens when I insert the disc. All I can do is look at the folders and files and see nothing that tells me how to start the installation. Clicking "open with Auto play" gives me irrelevant options, view photos, share, etc. I'm running Windows 8. This program has worked, although buggy, for the past year.

reinstall by clicking setup on your disk or downloading and installing,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

When I am abroad (living in Norway) the phone only temporarily connects to a network. Most of the time is says "no service" in top left corner...I have tried to turn it on/off...with and without sim installed...roaming makes no diff. Can anyone help me?

When I am abroad (living in Norway) the phone only temporarily (and seldom) connects to a network. Most of the time is says "no service" in top left corner...From advice I have tried to turn it on/off...with and without sim installed...roaming makes no diff. Can anyone help me?

You're welcome.
If she has full reception and connection with the same cell phone carrier where you don't - with you both using a SIM card provided by the same carrier while in Norway with an unlocked iPhone, then make an appointment at an Apple Store if there is one nearby to have a diagnostic test run on your iPhone.
In the interim, I would contact this cell phone carrier in Norway to ensure your iPhone is provisioned properly. They can run a reset for your account that will require powering your iPhone off, so call them with your wife's iPhone for this.

I want to buy a refurbished Macbook Pro solely to use 'protools 8' on-nothing else. I am being told there are only certain year Macbooks Pro that will run this programme. I know I need 8gb, can anyone give me advice on what to buy/look for?

I want to buy a refurbished 'Macbook Pro' solely to use 'protools 8' on-nothing else!.
I am being told there are only certain year Macbook Pro that will run this programme.
I know I need 8gb, can anyone give me advice on what to buy/look for please?

It appears to depend upon the version you will be using:
http://avid.force.com/pkb/articles/en_US/Compatibility/en352429
Based on what I can tell, you may have to go to the second hand market in order to get a MBP that will run a compatible OSX.
Ciao.

Hi, I need help my computer is not starting up at all, nothing happening when I press the button on/off. The battery charger is working as using it for another laptop. Not sure what to do. Anyone have any idea? many thanks

Hi, I need help my computer is not starting up at all, nothing happening when I press the button on/off. The battery charger is working as using it for another laptop. Not sure what to do. Anyone have any idea? many thanks

You could try a SMC reset:
http://support.apple.com/kb/HT3964
If no change, do what Allan advises.
Caio.

I want to uninstall and then reinstall Firefox but I can't uninstall it. Nothing happens when I click remove in program access and defaults and the helper.exe file in the firefox uninstall dir doesn't do anything either.

I want to uninstall and then reinstall Firefox but I can't uninstall it. Nothing happens when I click remove in program access and defaults and the helper.exe file in the firefox uninstall dir doesn't do anything either.

"program access and defaults" is not the place to remove programs in Windows. You need to go to the control panel and click on Add and Remove programs. For instructions on how to uninstall Firefox, see [[Uninstalling Firefox]]

HT201302 I have a new iPod Touch and am trying to download photos for the first time. Both iPhoto & Image Capture recognize the device but don't seem to recognize the photos, or at least I can't import them. Nothing happens when I click on anything in e

I have a new iPod Touch and am trying to download photos for the first time. Both iPhoto & Image Capture recognize the device but don't seem to recognize the photos, or at least I can't import them. Nothing happens when I click on anything in either.

If you manually open iPhoto do you not see the photos?
Maybe here:
iOS: Unable to import photos or device not recognized as a camera
Yu are trying to impoort photos taken by or saved to the iPod, right? If the photos were synced to the iPod then iPhot does not work.

HT4528 I have lost all of the contacts on my iPhone 4s. I have tried to turn them on/off with no luck.

I have lost all of the contacts on my iPhone 4s. I have tried to turn them on/off with no luck.

There is No Pre-installed Youtube App in iOS 6.
http://itunes.apple.com/app/youtube/id544007664?mt=8

I am trying to finishing downloading a free app i just "agreed" to and it says DownloadNow but nothing happens when i press the OK button

I am trying to finish downloading a free app.
I already agrred to the terms.
the next says Download Now but nothing happens when I press the OK button

Hi helpcmo,
Thanks for visiting Apple Support Communities.
If your free app isn't downloading, first try restarting the iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Next, you may want to verify whether the issue is due to the iTunes Store connection:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
If the behavior persists, try the remaining steps in our iPhone assistant:
http://www.apple.com/support/iphone/assistant/phone/
All the best,
Jeremy

My ipad inbox suddenly shows 18500 emails but there are only 20 or so shown. What happened and how can I correct? Thanks

My ipad inbox suddenly shows 18500 emails but there are only 20 or so shown. What happened and how can I correct? Thanks

Backup, backup, backup...
T-21 wrote:
Hello.
I did not touch my computer the past week, I've only been messing with my laptop. I had my computer off a whole day. I turn it on, open iTunes, and everything is gone.
Is your laptop a different computer than your computer?
You have two computers?
iTunes is missing everything from which one/both?
I system restore. Everything is gone. None of my podcasts, apps, or music files are there.
Do you mean you reinstalled the system from scratch?
Yes, that tends to delete everything.
Or you restored everything from a backup?
Directions on where to go to download all past purchases?
Selete Store on the left side of iTunes.
Make sure you are signed in.
Click on Purchased on the right side under Quick links to redownlaod your purchases.
Then make sure to regularly backup, backup, backup all your important data .

I got a usb charger for my 4th gen Ipod touch that at first allowed my to charge and transfer music from my laptop to the Ipod now nothing happens when I plug the usb

I got a usb charger for my 4th gen Ipod touch that at first allowed my to charge and transfer music from my laptop to the Ipod now nothing happens when I plug the usb cord and Ipod into my laptop. Its mac so it is an apple system. I am wondering how I can fix this problem I am not very good with techy stuff so this is very confusing how it was working and it just stopped.

Hi johnsmiff99,
That is never fun when your iPod touch does not show up on your Mac. Take a look at the article below to walk you through on getting it to show back up on your iTunes. It is very easy to read so you wont feel overwhelmed with to much techy jargon. Let me know if you get this worked out.
If you don't see your connected device in iTunes for Mac
https://support.apple.com/en-us/HT203979
Take it easy,
-Norm G.

I want to change my account in the AppStore from USA to Saudi , but there are some cents 0.04 $ prevent change to Saudi and I do not need these cents So what is the solution ?

I want to change my account in the AppStore from USA to Saudi , but there are some cents 0.04 $ prevent change to Saudi and I do not need these cents So what is the solution ?

Click here and request assistance.
(88185)

I'm trying to set up a sync account but when I get to the window with the "Create a new account" and "Connect" nothing happens when I push either of the buttons.

I'm trying to set up a sync account but when I get to the window with the "Create a new account" and "Connect" nothing happens when I push either of the buttons.

By the way, this is in the brand new Firefox 4, not an extension.

I am trying to download icarly episodes and it does not go any further than clicking on buy season button. nothing happens when i click the button

i am trying to download icarly episodes and it does not go any further than clicking on buy season button. nothing happens when i click the button?

I would first try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.

While using my Iphone 5, all of a sudden black and white stripes where on the screen. I have tryed to turn the phone off and on again, but there are only the stripes. I can't use it, and nothing happens when I push the buttons. Can someone help me?

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