While using phone screen continuously cycles on and off not allowing me to push buttons on screen

I've been noticing since purchasing the iPhone 5 for Christmas(2012) that when I am on the phone and I need to press buttons on the screen( like press one for english) the phone's screen will cycle on and of not allowing me to press anything.  Even to the point sometimes it will not allow me to hit the end button to end the call. I have to Hit power/lock button to end call.  Really anyoning espicially when talking a computer aided 1800 number.  Also there is a intermittent loud hum coming from the ear speaker.  Is this common problem with these or should I take it in to store?  It only seems to happen while using the phone.

I had the same problem and was convinced my new phone was broken. I scoffed at the suggestions I saw here that it was my 2G's Piel Frama case. And you know what? That's what it ended up being. There's a little part of it on the upper left of the iphone and when the phone went black as I removed it from my ear to look for the keypad, I pulled that piece of leather away and poof! I had a keypad. It was totally the case. The new phone fits in the old case just fine, but the placement of the sensor isn't in the same place. I wouldn't have believed it otherwise.
BTW, if you hit the home button when that happens you'll get your screen back, but it's better to fix the case issue.

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