While watching Netflix on my Apple TV
While watching Netflix the movie stalls for a few seconds, sometimes for well over a minute, and restarts on its own.
Hi,
I get the occasional video that does this, for e.g. an episode of That 70's Show did this every minute or so.
I stopped watching and chose the next episode and it work just fine.
I assume this was an issue at the netflix end...
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Process: Safari [183]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 3.2.1 (5525.27.1)
Build Info: WebBrowser-55252701~1
Code Type: X86 (Native)
Parent Process: launchd [70]
Date/Time: 2009-01-03 09:22:20.636 -0500
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000788ff0
Crashed Thread: 2
Thread 0:
0 libSystem.B.dylib 0x9607c1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x960839bc mach_msg + 72
2 com.apple.CoreFoundation 0x94d6b0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x94d6bcd8 CFRunLoopRunInMode + 88
4 com.apple.HIToolbox 0x9696e2c0 RunCurrentEventLoopInMode + 283
5 com.apple.HIToolbox 0x9696e0d9 ReceiveNextEventCommon + 374
6 com.apple.HIToolbox 0x9696df4d BlockUntilNextEventMatchingListInMode + 106
7 com.apple.AppKit 0x91723d7d _DPSNextEvent + 657
8 com.apple.AppKit 0x91723630 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
9 com.apple.Safari 0x0000808e 0x1000 + 28814
10 com.apple.AppKit 0x9171c66b -[NSApplication run] + 795
11 com.apple.AppKit 0x916e98a4 NSApplicationMain + 574
12 com.apple.Safari 0x000b9b16 0x1000 + 756502
Thread 1:
0 libSystem.B.dylib 0x960833ae _semwaitsignal + 10
1 libSystem.B.dylib 0x960add0d pthreadcondwait$UNIX2003 + 73
2 com.apple.WebCore 0x922d98ff WebCore::IconDatabase::syncThreadMainLoop() + 239
3 com.apple.WebCore 0x92292065 WebCore::IconDatabase::iconDatabaseSyncThread() + 181
4 libSystem.B.dylib 0x960ad095 pthreadstart + 321
5 libSystem.B.dylib 0x960acf52 thread_start + 34
Thread 2 Crashed:
0 libSystem.B.dylib 0xffff0f38 __memcpy + 1944 (cpu_capabilities.h:246)
1 libsqlite3.0.dylib 0x94415652 allocateBtreePage + 1810
2 libsqlite3.0.dylib 0x94418a83 incrVacuumStep + 851
3 libsqlite3.0.dylib 0x944626ce sqlite3VdbeExec + 2606
4 libsqlite3.0.dylib 0x9446dea2 sqlite3Step + 386
5 libsqlite3.0.dylib 0x9444e624 sqlite3_exec + 260
6 com.apple.CFNetwork 0x9585b862 __CFURLCache::ExecSQLStatement(sqlite3*, char const*, int ()(void, int, char**, char**), void*, long) + 64
7 com.apple.CFNetwork 0x9583844d ProcessCacheTasks(__CFURLCache*) + 483
8 com.apple.CFNetwork 0x9583215e CFURLCacheTimerCallback(__CFRunLoopTimer*, void*) + 180
9 com.apple.CoreFoundation 0x94d6bb25 CFRunLoopRunSpecific + 4469
10 com.apple.CoreFoundation 0x94d6bcd8 CFRunLoopRunInMode + 88
11 com.apple.CFNetwork 0x95832052 CFURLCacheWorkerThread(void*) + 396
12 libSystem.B.dylib 0x960ad095 pthreadstart + 321
13 libSystem.B.dylib 0x960acf52 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9607c1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x960839bc mach_msg + 72
2 com.apple.CoreFoundation 0x94d6b0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x94d6bcd8 CFRunLoopRunInMode + 88
4 com.apple.Safari 0x00118d4d 0x1000 + 1146189
5 com.apple.Safari 0x00117fd3 0x1000 + 1142739
6 com.apple.Safari 0x00118081 0x1000 + 1142913
7 libSystem.B.dylib 0x960ad095 pthreadstart + 321
8 libSystem.B.dylib 0x960acf52 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9607c1c6 machmsgtrap + 10
1 libSystem.B.dylib 0x960839bc mach_msg + 72
2 com.apple.CoreFoundation 0x94d6b0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x94d6bcd8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x92956d40 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x928f37ed -[NSThread main] + 45
6 com.apple.Foundation 0x928f3394 _NSThread__main_ + 308
7 libSystem.B.dylib 0x960ad095 pthreadstart + 321
8 libSystem.B.dylib 0x960acf52 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x960cb6f2 select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x960ad095 pthreadstart + 321
2 libSystem.B.dylib 0x960acf52 thread_start + 34
Thread 2 crashed with X86 Thread State (32-bit):
eax: 0xffff07a0 ebx: 0x94461cc4 ecx: 0x00000038 edx: 0xffa625c0
edi: 0x00d26a70 esi: 0x00d21c74 ebp: 0xb0121e68 esp: 0xb0121e60
ss: 0x0000001f efl: 0x00010286 eip: 0xffff0f38 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x00788ff0
Binary Images:
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0x94483000 - 0x94841fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x94842000 - 0x948d5fff com.apple.ink.framework 101.3 (86) <dfa9debcd7537849d228021d1d9c0f63> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x948d6000 - 0x948defff com.apple.DiskArbitration 2.2.1 (2.2.1) <42908e7ecc17a83cec4afef2850ec79e> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x948df000 - 0x94972ff3 com.apple.ApplicationServices.ATS 3.4 (???) <8c51de0ec3deaef416578cd59df38754> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x94973000 - 0x949c4ff7 com.apple.HIServices 1.7.0 (???) <01b690d1f376e400ac873105533e39eb> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x949c5000 - 0x94a2bffb com.apple.ISSupport 1.7 (38.2) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x94b02000 - 0x94b02ff8 com.apple.Cocoa 6.5 (???) <e9318c93615b27231498bbe585b8da98> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x94b03000 - 0x94c49ff7 com.apple.ImageIO.framework 2.0.4 (2.0.4) <6a6623d3d1a7292b5c3763dcd108b55f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x94c4a000 - 0x94ca6ff7 com.apple.htmlrendering 68 (1.1.3) <a9f65fa1c4668dc7c49af5bf7d5287ad> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x94ca7000 - 0x94ce0ffe com.apple.securityfoundation 3.0 (32989) <d25780b149d9b0b518899c8aade0b61f> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94ce1000 - 0x94cf7fff com.apple.DictionaryServices 1.0.0 (1.0.0) <7e9ff586b5c9d02b09e2a5527d98524f> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x94cf8000 - 0x94e2bfff com.apple.CoreFoundation 6.5.5 (476.17) <4a70c8dbb582118e31412c53dc1f407f> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x94e2c000 - 0x94e63fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <8b26ebf26a009a098484f1ed01ec499c> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x94e64000 - 0x94e96fff com.apple.LDAPFramework 1.4.5 (110) <cc04500cf7b6edccc75bb3fe2973f72c> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x94fc1000 - 0x95071fff edu.mit.Kerberos 6.0.12 (6.0.12) <685cc018c133668d0d3ac6a1cb63cff9> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x95072000 - 0x95153ff7 libxml2.2.dylib ??? (???) <d69560099d9eb32ba7f8a17baa65a28d> /usr/lib/libxml2.2.dylib
0x95154000 - 0x957f4fff com.apple.CoreGraphics 1.407.2 (???) <3a91d1037afde01d1d8acdf9cd1caa14> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x95827000 - 0x9582dfff com.apple.print.framework.Print 218.0.2 (220.1) <2979f3be4e7e8adc875bf21658e9be94> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9582e000 - 0x9582efff com.apple.Carbon 136 (136) <ec1d4184925e652dbe1b9200a5a552ec> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x9582f000 - 0x958ccffc com.apple.CFNetwork 422.11 (422.11) <2780dfc3d2186195fccb3634bfb0944b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x958cd000 - 0x958ddfff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <06d8fc0307314f8ffc16f206ad3dbf44> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x95951000 - 0x959abff7 com.apple.CoreText 2.0.3 (???) <1f1a97273753e6cfea86c810d6277680> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x959df000 - 0x95a03fff libxslt.1.dylib ??? (???) <0a9778d6368ae668826f446878deb99b> /usr/lib/libxslt.1.dylib
0x95a34000 - 0x95a4cfff com.apple.openscripting 1.2.8 (???) <572c7452d7e740e8948a5ad07a99602b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x95a4d000 - 0x95a4ffff com.apple.CrashReporterSupport 10.5.5 (159) <4ca9b6643fcbafd76424a46d162363eb> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x95a50000 - 0x95d2aff3 com.apple.CoreServices.CarbonCore 786.10 (786.10) <ec35bb05f67fe0e828d49dda88bbf6d7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x95d48000 - 0x95d5dffb com.apple.ImageCapture 5.0.1 (5.0.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x95d9b000 - 0x95e18feb com.apple.audio.CoreAudio 3.1.1 (3.1.1) <f35477a5e23db0fa43233c37da01ae1c> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x95e19000 - 0x95e19ffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x95ec9000 - 0x95f22ff7 libGLU.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x95f28000 - 0x95f3efe7 com.apple.CoreVideo 1.5.1 (1.5.1) <001910004257f1386724398f584b30b5> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x95fc6000 - 0x95feefff libcups.2.dylib ??? (???) <81abd305142ad1b771024eb4a1309e2e> /usr/lib/libcups.2.dylib
0x95fef000 - 0x9607afff com.apple.framework.IOKit 1.5.1 (???) <f9f5f0d070e197a832d86751e1d44545> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9607b000 - 0x961e2ff3 libSystem.B.dylib ??? (???) <d68880dfb1f8becdbdac6928db1510fb> /usr/lib/libSystem.B.dylib
0x961e3000 - 0x9622dfe1 com.apple.securityinterface 3.0.1 (35183) <f855cb06d2541ce544d9bcdf998b991c> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9622e000 - 0x96256ff7 com.apple.shortcut 1 (1.0) <5b57f8f162f77a1739b436900517d672> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x96257000 - 0x96298fe7 libRIP.A.dylib ??? (???) <5d0b5af7992e14de017f9a9c7cb05960> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x96299000 - 0x96299ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x9629a000 - 0x96365fff com.apple.ColorSync 4.5.1 (4.5.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9649f000 - 0x9683cfef com.apple.QuartzCore 1.5.7 (1.5.7) <2fed2dd7565c84a0f0c608d41d4d172c> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9683d000 - 0x9683dffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x96844000 - 0x9684bff7 libCGATS.A.dylib ??? (???) <386dce4b28448fb86e33e06ac466f4d8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x96891000 - 0x96938feb com.apple.QD 3.11.54 (???) <b743398c24c38e581a86e91744a2ba6e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x9693e000 - 0x96c46fff com.apple.HIToolbox 1.5.4 (???) <3747086ba21ee419708a5cab946c8ba6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x96c47000 - 0x96cd1fe3 com.apple.DesktopServices 1.4.7 (1.4.7) <d16642ba22c32f67be793ebfbe67ca3a> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x96cd2000 - 0x970e2fef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylibHi Lawrence,
From the crashed part, it looks like it could be the cache that is causing the problem. If you can launch Safari (sounds like you can), before trying to browse anywhere try resetting Safari via the Safari menu > Reset Safari... (and make sure to UNCHECK the passwords option as it will delete those if you leave it enabled). -
Can i use my computer speakers while watching a movie on apple tv via iTunes?
I have a Boss desktop speaker system that i have connected to my Macbook pro, i was just wondering if i watch a movie from my Itunes library via Apple TV2 can i use the computer sound instead of the TV speakers? The Boss desktop system doesnt have any way of connecting to a TV. Is anyone familiar with this? Please help
This is not possible.
-
How do I stop my macbook from going into sleep mode while watching netflix
Hi can somebody give me a hand?
Open System Preferences > Energy Saver
Move the sliders for as long as needed to watch the movie.
Deselect: Put hard disks to sleep when possible
After watching the movie, in System Preferences > Energy Saver, rremember to click: Restore Defaults to save wear and tear on the hard drive. -
Mute notifications while watching video (YouTube, Netflix, etc)
Hi! i just bought the Apple Composite AV Cable and it works great.
one thing I do find annoying is while watching Netflix or YouTube, either reminders from my calendar or push notifications show up and pause the video until I go to my iPad and dismiss them.
Is there any way to disable (or postpone these notifications) until after I'm done watching my video?I don't see Calendar in the list of applications.
will this turn off reminders as well?
as an aside, is it possible for application developers to "mute" notifications while video is streaming (or at least make it an option?) -
I am trying to watch Netflix on my Apple TV and it keeps buffering. I have restarted it several times.
ATV is wireless. DNS is set to Auto. It's not my network.
The ATV's performance with Netflix (only App I tried) was worse using Google's DNS as others have suggested. The problem with the Netflix App (for me) only occurred after the latest iOS update to ATV, and it seems to have affected only the Netflix App.
As I mentioned in my original comment, the Vizio in my room (which happens to be further from the WiFi source) runs just fine and streams Netflix with no issues. In fact, we can run it while simultaneously streaming on the ATV and the Vizio Netflix App still doesn't skip a beat. I can simultaneously run two or three other laptops on WiFi (since my wife and I both work from home) and she'll have the Vizio streaming the entire time and there are no issues.
If we switch the ATV to Hulu+ (or other Apps), it runs fine, but the shows my kids want to watch are on Netflix. All indications point to the Netflix App and an issue endemic to Apple. -
Moving subtitles vertically in Apple TV when watching Netflix
Hi all,
Wondering if there is a way to move subtitles vertically when watching Netflix on the Apple TV? Reason i ask is because i have a cinemascope screen and when i watch movies in 2.35:1 aspect ratio the subtitles falls outside the screen frame.Anyone?
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65L7350U No optical audio output when watching Netflix
Purchased a 65L7350U to replace a dying Mitsubishi. I like to use headphones so have set of Sennheiser RS120 wireless headphones, these are analog, not digital. When I plugged the RCA jacks from the Sennheiser headphones into the new Toshiba TV, there was no sound. Then I relaized I had the same issue with a LG TV I bought a few months ago. I solved the issue on the LG by going to Radio Shack and buying a DA-710 Digital Audio to Analog Converter and a short Optical Audio cable. So on my LG, I can listen to TV and Netflix through my Sennheiser RS120s (another set, I have several). Note that on the LG, I'm getting Netflix through a Roku device.
So I buy the Radio Shack DA-710 converter thinking this will allow me to use my headphones with my new Tohsiba TV. In fact, I am able to listen to TV over the headphones. The issue is when I switch to Netflix (which came with the Toshiba TV, i.e. not using a Roku device), there is no sound.
My wife called Tohsiba support. Their suggestion was to reset the TV to factory defaults and set up the wireless internet connection again...which we did but that did not resolve the issue.
I surfed around the net and found similar issues with Toshiba TVs not sending NetFlix audio to amps/sound systems. There was discussion about the proprietary nature of optical audio signals (Tos-link vs. Dolby vs. ARC...I dont know).
So I'm requesting feedback to understand, or better yet, resolve the inability to hear audio on through my headphones while watching NetFlix. Again, headphones work fine for TV. Also, I can hear the sound on NetFlix through the TV speakers, just not throught he headphones.
Looking forward to your feedback or suggestions.
Regards,
Mike_DIf you can't solve your issue and no one in the community can help, contact support to speak with a tech support agent at (800) 631-3811.
- Peter
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