Whistling In The Dark

Does any one from Apple Tech Support read these posts? If yes, is Apple Tech Support actually doing anything to find the root cause and fix this problem?
If so please reassure us that we are not just whistling in the dark.

As you may see from all the posts and threads on this link, there is a very common and difficult to solve problem with iPod Shuffles being recognised as a USB device by Windows XP.
This seems to have been made worse by recent updates to iPod and iTunes software.
My recent call to the Apple helpdesk seemed to indicate that this was completely off the Apple radar.

Similar Messages

My iphone 5 suddenly wont fully boot...it stuck on the apple logo and goes of after 20 -25 secs and comes on by itself after a minute or two but still stuck on apple logo..also i am able to see a bit of lighting on the dark screen whenever it goes of

my iphone 5 on the ios 7.1.2 suddenly wont fully turn on...it gets stuck on the apple logo and stays like that for approximately to 90 secs then goes blank but I can see a bit of lighting behind the dark screen....it goes off by itself and comes on by itself trying to boot but still gets stuck on the apple logo after the dim light shows....when I connect to iTunes my phone can only be recognised only in recovery mode thus if I force it into recovery mode. My main worry is I don't have a back up of any of my data...on icloud I have just less than 2GB of my data which is as a result of incomplete back up...HOW CAN I GET THIS PHONE WORKING AGAIN WITHOUT LOSING MY DATA...if I can only just recover my data I would really appreciate it as I really need almost everything on it back...if I can only get retrieve my data and lose the phone I wouldn't mind at all....Anybody know how to resolve this??Kind Regards

Anyone have any suggestions? or is everyone else just as clueless as me !

How can I get rid of the dark area on top one third of my iphone screen which spoils my background image?

How can I get rid of the dark area on top one third of my iphone screen which spoils my background image?
It seems this problem is caused by the software to increase the readibility of upper letters (clock battery etc.) It be nice to leave us the control of choosing background letter color too if we are using brighter images or darker images.
I'm using iphone 4s and it appeared after I updated to new patch. 7.1.1.
Thanks,
Cem
I do not know how to move topics from sections of forum so I apologise for duplicate post.
https://discussions.apple.com/message/25594879#25594879

Photo added.

How do I prevent the Darker Shade Box (color shift) around Vector Objects when Printing

Sorry in advance for the novelette. I am absolutely mystified and frustrated and would love some help! I've been working on this problem for about 30 hours over the last 4 days to figure out what the heck is happening and cannot find an answer through various forms of research.
Basically, when I print a JPEG, I am getting this area (a box) of darker shaded coloring around my heart and love text. I've tested it a million different ways and am at a loss as to what the problem is ... is it an application problem, a color profile problem between my applications and printer, an improper way that I saved my file, etc.
Here is a photo I took of the image printed out (so it is slightly skewed from camera distortion):
The details:
(1) I create graphic art and sell it online. I save all of my printable art as JPEG files because of my customer base (diy hobbyists that print on their home printers without much knowledge base nor graphic design software).
(2) I use both Adobe Illustrator (AI) and Photoshop Elements 11 (PSE11) to design and save my artwork.
(3) I insert JPEG images into Microsoft Word 2003 documents to "test print" since most of my customers use home printers to print. Since most people have this basic software, it is a good gauge of the kind of print out they might get using the same or similar software.
(4) My PSE11 color profile setting is the default sRGB. I have test printed many times and I get the truest colors with this color profile.
(5) My AI color settings are normally also an sRGB color mode, but on occasion, I use a CMYK color mode if I am creating a larger document that I know the customer will need to take to a professional printer to print out.
(6) I do my home printing (for proofs) on an Epson Stylus Photo 1400 (which has the 6 color ink cartridges).
(7) Until this printing problem occurred on this test print out, I always used the "photo enhance" option when I designate settings for my printer via the Microsoft Word documents.
IMPORTANT: This is when I have the color shift?? or color rendering issues?? and it is the only time. If I use the regular ICM/ICC color profile of sRGB, the printing issue doesn't occur. Instead, I have a solid color background instead of this one with the strips of lighter color on the top and bottom. However, I can't control how the customer prints, so I need to feel confident that whatever color profile setting they use, they will not run into this problem. I even test printed the documents over at FedEx and the darker box/color shift did not occur.
(8) The document in question only has 3 sets of objects: the heart, the solid colored rectangle colored background and the text. All 3 objects are vectors, they are at 100% opacity and there are no "special effects" applied.
(9) The image was entirely created in AI this time and exported as a maximum quality JPEG file, although you will see below that I tried many ways to create and save the file so that I didn't have the color band borders on top/bottom.
(10) I regularly use AI for part of my art, then I drag it to my PSE11 open document and it becomes a Vector Object (it cannot by copying/pasting into a PSE11 document). I also regularly export AI images as PNG files, then insert them into an open PSE11 document. This printing issue has not occurred until recently. Here is an example of a very complex AI image I created, then inserted into PSE11 just to add the background (the Teddy Bear and books are AI vector objects) that were exported as PNG files then inserted into PSE11 to integrate with the background image - I test printed with Photo Enhance and had no printing issues:
So, from the research I have done, it looks like it is a color rendering or color space issue with conflicting color profiles in the same document. I checked my color profile settings and both sRGB and CMYK were set to embed ICC color profiles.
I tried changing AI settings to Preserve Numbers (ignore linked profiles) for CMYK, but that didn't work.
I also checked and made sure that not only the document setup showed the sRGB color profile, but that all the objects within the document also were converted to sRGB as well for consistency. That didn't work.
I tried converting the document to CMYK along with the vector objects. That didn't work.
I tried saving the heart image as a PNG file alone, the "love" text as a PNG file alone, both the heart and text together as a PNG files alone. Once saved as PNG files, I inserted them into an open empty PSE11 document - as I normally do. I then added the background color I wanted. That didn't work - the print still showed the color changes.
I tried dragging each vector object separately and even as a group and got the same color change issue when printing.
I tried "expanding" and "outlining" the text before exporting as JPEG, before exporting as a PNG and before dragging as a vector object into PSE11. Expanding the text did not help the situation.
I tried exporting as Adobe PDF, then opening in PSE11, then resaving as JPEG. That didn't work.
I tried flattening transparency (even though there is no transparency in the AI file). That didn't work.
I tried rasterizing the image. That didn't work.
Thinking that the file might be corrupt, I started from scratch and redesigned the same heart and love text. Unfortunately, I had the same problem as before. At this point, my AI started becoming buggy and would not open new files. It happened repeatedly and I decided it was best to uninstall and reinstall AI (and maybe that would fix the problem).
I created just the heart in AI, then inserted it into an open PSE11 document (both after exporting as PNG and also by dragging as Vector Object from AI). It seemed to work. I could both drag the vector into PSE11 from AI and export from AI as a PNG, then insert into open PSE11 document with a background color - and it printed a solid background.
So, I thought that reinstalling and setting back to defaults worked. But, then I added the love text around the heart and tried exporting as JPEG files and the same problem continued to recur. Whether I dragged as a Vector object into PSE11 (the heart object and love text separately and also another time with the vector objects dragged as a group) or saved them as PNG files and inserted into PSE11 - I got the different shades of color on what should be a solid background. I even tried saving the PSE11 as a PSD file first, then resaving as JPEG and I tried saving as PNG and printing and this didn't help solve the problem.
I really think it is some color conflict issue but I can't figure it out. I am definitely not very knowledgeable about color profiles and how to sync all my devices, however, as I mentioned, this was not an issue until recently (and I think??? I recall changing the CMYK setting from Preserve Numbers to embed color profile a month or so ago - however, it should have been solved when AI went back to its defaults upon reinstall).
The reason I believe it is a color rendering/color space issue is because I could see the color output when I saved the JPEG with CMYK color profile versus sRGB color profile and the sRGB colors were much richer, not surprisingly. The top and bottom colors matched the sRGB printout and the middle darker box section matched the CMYK printout.
I am sure it is something fundamental or simple and I am completely overlooking it. I wish it were just a transparency issue, because people know how to fix or do workarounds for it. But, there are no vector objects with any transparency ...
If I missed some detail, I apologize. Any help would be a dream come true at this point! lol
Thank you!

Okay, I got motivated to try again. From doing a bit more research on troubleshooting AI printing problems, the Adobe article talks about print drivers. It was advised to uninstall and reinstall the print driver if the printing issue persists. So, I did. Unfortunately, I still had the same result after reinstalling and trying a test print! Ugh.
So, as Jacob said upfront, I seem to have an overactive print driver that is trying too hard (and it is a non-postscript printer which I realize is part of the problem).
There are so many variables in my situation as to how I create art and save/export art. I sometimes work solely in AI, sometimes solely in PSE and sometimes I use both programs to create. Consequently, I will:
(1) export directly from AI as JPEG if I am not adding PSE11 artwork.
(2) export directly from AI as PNG if I plan on inserting that image into PSE11 to add to artwork I have created in PSE11.
(3) drag vector objects as a Smart Objects directly from AI to PSE11 to add to artwork I am creating in PSE11 if I know I will playing with the vector object and resizing in PSE11.
So, I did a test print using scenario 2, where I inserted the heart and love text PNG (AI created vector object) into an old PSE11 document. This old document already had a vector object from AI with a solid background and I knew it printed correctly. So, after inserting this new PNG from AI into this old document, it printed correctly using the photo enhance mode.
However, I haven't had a chance to actually create new art in the older AI files (that I know print properly), resave as something else and try another test print (either by exporting as JPEG and printing in Word or by exporting as PNG file and inserting into PSE11 document, then saving as JPEG and printing in Word).
After testing the different possibilities of ICM settings within my printer, I found that the JPEG images printed out with the truest colors and best quality if I simply selected "no color management" from the printer. Shocker, huh? lol
MY SOLUTION: So, what I think I will simply do is add an instruction sheet with the printables I sell, explaining that the color profile setting should never be handled by the printer so make sure to turn off color management by printer (and if they feel they must use the printer for color management, make sure the setting is sRGB since I embed that color profile in my JPEG's).
Edited to add: Since my issue was never about how I could print a successful image (I knew I could simply change the color profile settings), but rather about how to make sure that customers would get consistent and high quality print outputs of my digital images, this seems like the best approach.
I don't think I will every really know exactly why I am now getting color shifts in the "photo enhance" mode when I did not have this problem a couple months ago - applying the same methods of creating artwork. I was concerned that I was saving/exporting using incorrect or mismatched color settings or something of that nature. However, since I went through the process of making my color spaces the same for everything, and I still have issue, clearly that is not the culprit. The only thing I can do to solve the problem and it is a straightforward solution anyway -> is to educate the buyer on how to print successfully (don't use photo enhance! ha ha).
Thanks again to everyone who chimed in and offered advice!

Why does my iPhone 5 take very grainy flash photographs in the dark will a hard reboot be safe to do to try to fix or is it a hardware issue?

Why does my iPhone 5 take very grainy flash photographs in the dark will a hard reboot be safe to do to try to fix or is it a hardware issue?
And By hard boot I mean holding the home and power button down at the same time for 10 seconds or whatever
I see other people have these grainy flash photographs if you try to take a picture in darkness the picture comes out very dark and grainy I thought the software would ultimately fix this but it's been going on for over a year I usually take my photographs in daylight but I need this to be fixed
If it is a hardware issue I hope Apple will replace my iPhone 5 because I was just waiting for one of the iOS updates to fix it I bought my phone in November 2012 its the iPhone 5
Please help or advise if you can was this just a software or hardware issue I know Apple was aware of it but I was advised that iOS update would fix it but obviously not
Is it safe to do a hard boot on my iPhone five by holding the power and home button at the same time for 10 or 20 seconds I saw someone said that fixed there's at least temporarily
I'm typing this on my iPhone five right now why do the words go off to the left and right no matter if I hold the phone vertical or horizontal the words bleed off to left right so for me to proofread it I have to move my text left to right to proof read it
Thank you

The flash on a smartphone camera is tiny. It only lights up a very small area right in front of the camera. It won't light up the whole scene.
Have you seen the size of the flash on a professional camera? Even they can't light a whole scene in the dark.
Fact is, a smartphone camera is not capable of taking good photos in the dark, even with the flash.
You'll need to buy and learn how to use a professional, dedicated SLR camera to be able to take good photos in the dark. It is not easy.

WHen I first installed iOS 6 the App Store crashes...and now having iOS 6 for 2 weeks now, all my apps are buggy and now are crashing! Safari and built in apps are becoming slow and crash. I hate how apple leaves iPod touch 4g and iPhone 4 in the dark.

WHen I first installed iOS 6 the App Store crashes...and now having iOS 6 for 2 weeks now, all my apps are buggy and now are crashing! Safari and built in apps are becoming slow and crash. I hate how apple leaves iPod touch 4g and iPhone 4 in the dark and basically force us to upgrade to newer devices. Apple could of done better with the update and needs to resolve these issues.

Try:
- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup
- Restore to factory settings/new iPod.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
The App store crashing is a known problem.
IOS 6 App store crash: Apple Support Communities

When I adjust the color of a photo with FADE, how do I get it to save that version? the print seems to be the darker version.

When I adjust a photo using FADE how do I save that version? The print prints out as the darker, original version and I want it lighter.

Nevermind, I found another example that has this option.

How do i edit out the dark places in a pdf?

how do i edit out the dark places in a pdf? I xeroxed pages from a book, and the xeroxes were not of great quality--lots of shadows where the book opened on the copier glass.
When I had the xeroxes scanned, the dark places turned deep black and made the xeroxed/ scanned texts almost unreadable.
How can I lighten the images in the PDFs so that the text is readable again?

Depending on your Acrobat version; see if anything in these Blogs help
http://blogs.adobe.com/acrolaw/2007/12/cleaning_up_scanned_images/
http://blogs.adobe.com/acrolaw/2014/01/how-to-erase-and-clean-up-a-scanned-pdf-in-acrobat- xi/

The Dark Side of Edge

TL;DR: Be Careful when you Edge up. Has anyone else had a problem with the warehouse “not receiving” the returned the device? How did it turn out?
When I heard about the Edge program it was perfect for me. Early upgrades, just return the phone that I would have no use for anyway, kind of like leasing a car. The Dark Side came when I actually tried to enjoy that benefit.
On 11/2/14, at an Apple Store I did an Edge upgrade (after having to explain to the store employees that this was even a thing). This resulted in having to change my plan because however my current plan was listed in Verizon’s system it looked like I had to data package even though I did (upgraded from a Moto X). Walked away ok with the whole thing.
On 11/4/14 called Verizon explained the plan change and the rep put me back on a plan that mimicked the pricing I had before (he didn’t inform me that it was a contract plan, but no big deal I have to keep the phone at least a year anyway before I can think about buying out the contract). Also tell rep I had not received instructions on how to return the old device; told to just take it to a Verizon store. Satisfied.
Then the ordeal begins.
Can't remember the exact date I went to the Verizon store 11/9 or 11/16 but rep wants NOTHING to do with me, will not take phone, says "since you upgraded at an Apple Store, I can't even touch your account". Call Verizon after leaving store, was told a return pack would be sent. I wait............. Return package came, dropped off at the post office keep tracking number, sign up for text alerts, breath a sigh of relief when package is delivered.
Got my first bill after the Edge up and somehow had a data overage because of the prorated plan changes, didn't think that was fair, but I was the one who changed plans so I just kind of ate it.
December bill comes and it’s WAY higher than normal, not plan change proration higher than normal, but hundreds of dollars (249.96 to be exact) higher than normal. I was charged for the old device! Call Verizon, am told that this is a known error they will fix it; wait a couple weeks bill is coming due; call again and am told to pay what I owe and when the new bill is generated it will all be fine. I wait, but I’m not happy.
January bill comes now I am “past due” despite paying the amount I actually owed (as instructed by the representative). Call get a completely different story from the new rep who when asked very politely to inform me if there were any notes on my account decides without warning to transfer me to tech support. The tech support guy is very nice, but says he has to create a ticket and he will personally call me back 48 hours later. He even sent a text message with the date and time of the scheduled call. I wait……………………..He never calls. So I call explain the situation and am told I have to start from scratch. I explain all of the above to a rep I can barely hear and she does a lot of typing and I spend a lot of time on hold while she talks to her supervisor. Her response, I never returned the Moto X ( I provide her with the tracking number showing that the phone was delivered she checks it herself and confirms) apparently for whatever reason the warehouse never accepted the phone (this was NEVER mentioned on the three previous calls) and they were going to “look into it” and get my account credited. Waited a week.
Now when I call Verizon I don’t even get the regular main menu, I only get a menu that says my account is past due and talks about paying your bill, making payment arrangements, or getting a copy of the bill (which I have). Finally after pressing zero several times, being hung up on, then doing the whole thing again I got a rep when I explain that I still have this balance on my account she says the notes in my account say it may be until Feb 4 before something happens and somehow I have a feeling it won’t be.

TL;DR Feb 4 came and went, issue still not fixed to Feb 9 and beyond? I must say that the with the exception of the rep that unceremoniously transferred me rather than try to help with the issue, EVERYONE has been EXTREMELY understanding about this process
Update: Feb 4 came and went and of course the charge was not reversed. Waited until the 5th to call and could only get through to the payment dept (since I "owe them money"). The rep starts the conversation with "I'm showing a past due balance, how are you planning to resolve that today". Informed her of the ongoing issue and was informed that my account was noted and that it would be reviewed on the 9th (would have been nice if she'd looked at that first before asking me for money). I actually blubbered and found myself, a middle aged man, near tears at this point, which prompted the payment rep to transfer me to customer care. The gentleman I spoke to at customer care listened to me unload (I'm beyond frustrated at this point, but some of my best friends work in call centers so I've become much more aware of what they deal with and try to explain my frustration in the most polite manner possible) and then reviewed the issues and assures me that it will be resolved on the 9th and despite my better judgement, I trust him (I have to commend VZW on their hiring and/or training practices, the reps do a great job of deescalation). Fingers crossed.

Iphone doesn't work in the dark?!

This is really weird but my Iphone4 doesn't work in the dark. It works fine during the day but when it gets dark (e.g if I turn the lights off at night, in the movies, in a dark club) it stops working - When I push the home button or the on/off button the screen flashes normal and then just fades to black?? Can anyone shed some light on this?
Thanks!

Can you keep it closer to your body, to use body heat to help keep it a little warmer? All phones, iPhones or others, have operating temperature range. You would have to try and locate a more ruggedized phone that was built to operate in those temperature extremes.

How do you change the workspace panel color in Edge Animate CC (the stage is OK) to a lighter gray, I have the dark gray now. I have Win 7 Pro SP3?

How do you change the workspace panel color in Edge Animate CC (the stage is OK) to a lighter gray, I have the dark gray now. I have Win 7 Pro SP3?

This is a feature as far as I know.
On Sun, Dec 21, 2014 at 10:32 PM, Conquero <[email protected]>

When I am streaming videos there is a dark green tint to the darker colors on the screen.

When I am streaming a video, there are dark green shades to some of the darker areas on the screen. For instance if someone in the video has dark hair, there are green tints to the hair. It almost looks like a color negative, but not quite. This has just started happening. I've had my mac book pro for about 2 months.

Could you please give us a picture of what is going on. This is a picture of what the top of Safari looks like when I go to the Help menu. I typed in the word cache and a number of options appeared below. Is this not happening for you?

Canon Powershot SX60 HS video performance in the dark?

When I shoot videos indoors, not too dark really, with 1920x1080 (60p), noises occur everywhere. I tried tuning it into 1920x1080 (30p) but it didnt capture the image as delicate as I wanted. How can I improve its performance in the dark? Thanks.
Solved!
Go to Solution.

I would guess it depends on how dark the room really is. The SX60 has a very small sensor in it and starts to get noisy if the lighting is too low. That camera does not have a real fast lens and quickly loses light catching ability as you zoom in. Can you add some additional lighting to help your situation? I realize that may not be a possibility. Is there any way you can increase the ISO setting just a bit, or make sure the aperture is as close to f3.4 when shooting? These may not be available in video modes, but if they are, it could help you.
Cameras with larger sensors and brighter lenses will generally do better in lower light situations. If you are doing a lot of shooting in the dark you might need to consider a second camera with these traits.
Steve M.

I pre-ordered the Dark Knight on iTunes, how do I cancel it!?

I know, I know, your probably wondering why I wouldn't want to buy the Dark Knight on iTunes. It's because the DVD includes a digital copy! Anyway, is there anyway to cancel a pre-order?!?

Click here and follow the instructions.
(38558)

Digital Copy, The Dark Knight

I bought the dark knight on bluray which came with a digital copy but it won't sync to my ipod even tho I downloaded it via itunes. It says unable to copy to ipod cause format is not supported by ipod. I have ipod nano 3rd gen and never had this problem before.

I had the same problem with mine and I copied the Dark Knight file from iTunes to my desktop, deleted it from iTunes and then put it back in and it copied fine.

Whistling In The Dark

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