White areas on screen, are pink after printing! why?

Can anybody help me?!
When taking a passport photo, with white background, I noticed that the background comes out pink when printer. Why is this?
We changed the height of the back light and miraculously this helped. But why? What was causing the whit area go pink?
At another ocassion, normal portraits taken with a white background. We selected the edges and deleted any color, to soften the edges. When we recieved the photos from the printer, the edges had light pink strips all around it. Is there an explanation to this?
I hope my description of the problem is clear enough.
If anyone has any knowledge to this problem. Please, help.

Here is an exampel of the problem I'm talking about. On this photo, you can't see the stripes, but once printed, all around the edges will apear light magenta lines.
Is calibrating the only reason why the white areas of a picture come out pink when printed onto paper?
Any technological answers as to why it does this? Why a light magenta shade instead of say....green? Or why does it give a color at all when on the screen it's white and as I've used the delet button to get rid of edges, shouldn't it be colourles?
This hasn't happened before but can it be that the printer somehow tryes to fill out the blancs by adding color to the deleted areas? I've used levels before to "add" white to the edges instead of "deleting" and I've not had this problem of light magenta stripes.
Any input?

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