White background before pushing play and then the menu comes up

After I drag the template and set the buttons, when I burn it and
put the DVD in...the first thing that comes up is the a white background
underneath the buttons. Then when I push play, my template background
shows up before the movies starts.

Hi
Try in DVDSP Prefrences changing your MEnu Encoding settings from Hardware to Software based, or vice vers, depending what you have selected now.
Build again and try !! That used to solve that problem.
Hope that helps !
  Alberto

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