White background issue in Illustrator and Fireworks cs6
Hi Guys,
I'm fairly new to Adobe software in general and I need some assistance.
I've created an image file in Illustrator and exported it as a .png file. The dimensions are 1000x200 but when I export it the file size changes and becomes bigger. I therefore have to change the file size in Fireworks making sure that the quality is kept as Photoshop does not do it for me. Previously when I exported the files the backgrounds appeared transparent after saving but maybe I've changed a setting by accident that has changed this. I'm not sure but I doubt that I have. Anyway after saving the background is white and I cannot seem to figure out how to get this away. It's so frustrating! I've read a few discussions on here but none of them address the issue and give a solution.
I'm selecting the 'Save as' and Flattened png option at 32bit in FW. I've read on the forums that there's a bug on FW regarding this issue? I'm not sure if it has been resolved.
Any assistance in this regard would be highly appreciated.
Thanks!
I've created an image file in Illustrator and exported it as a .png file. The dimensions are 1000x200 but when I export it the file size changes and becomes bigger.
1000x200 what?
How do you export and what does this have to do with Photoshop?
Maybe you could place the ai-file as a Smart Object in a Photoshop document if the detour through Photoshop is necessary at all.
maybe I've changed a setting by accident that has changed this.
Can Fireworks import psd files? If so try that.
Could you please post screenshots to illustrate the issue?
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Illustrator and Bridge CS6 don't launch in Mac 10.8.5
Recently, when I try to run Illustrator and Bridge CS6, my mac doesn't let me do while initializing (it shows a splash) and gives me "Adobe Illustrator CS6 quit unexpectedly". I can run Acrobat, InDesign, and Photoshop (package of CS6 design standard). It was working about a month ago.
I already tried to uninstall/reinstall Illustrator, delete preferences and font caches, changing version among 16.0.0-16.0.4, and downgrade Java SE from 1.7.? to 1.6.0_65. I haven't installed any plug-ins yet. Also, I haven't upgraded to Marvericks.
Here is Console messages and actual error log.
Can anyone help me?
----- Console -----
Nov 1 12:59:18 nori com.apple.launchd.peruser.502[182] ([0x0-0x184184].com.adobe.illustrator[5604]): Job appears to have crashed: Abort trap: 6
Nov 1 12:59:18 nori ReportCrash[5607]: CFPropertyListCreateFromXMLData(): Old-style plist parser: missing semicolon in dictionary on line 3. Parsing will be abandoned. Break on _CFPropertyListMissingSemicolon to debug.
Nov 1 12:59:19 --- last message repeated 1 time ---
Nov 1 12:59:19 nori ReportCrash[5607]: Saved crash report for Adobe Illustrator[5604] version 691 (16.0.4) to /Users/nnakata/Library/Logs/DiagnosticReports/Adobe Illustrator_2013-11-01-125919_nori.crash
Nov 1 12:59:19 nori ReportCrash[5607]: Removing excessive log: file://localhost/Users/nnakata/Library/Logs/DiagnosticReports/Adobe%20Illustrator_2013-11 -01-091410_nori.crash
----- Log -----
Process: Adobe Illustrator [5604]
Path: /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 691 (16.0.4)
Code Type: X86-64 (Native)
Parent Process: launchd [182]
User ID: 502
Date/Time: 2013-11-01 12:59:18.052 -0700
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff889e2212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff8306fb24 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff830b3f61 abort + 143
3 libgcc_s.1.dylib 0x000000010919ce86 uw_init_context_1 + 134
4 libgcc_s.1.dylib 0x000000010919d877 _Unwind_Resume + 55
5 com.adobe.illustrator 0x000000010089b576 0x100000000 + 9024886
6 com.adobe.illustrator 0x00000001008e1831 0x100000000 + 9312305
7 com.adobe.illustrator 0x0000000100a8fdde 0x100000000 + 11075038
8 com.adobe.illustrator 0x000000010098df4e 0x100000000 + 10018638
9 com.adobe.illustrator 0x0000000100991617 0x100000000 + 10032663
10 com.adobe.illustrator 0x000000010099363e 0x100000000 + 10040894
11 com.adobe.illustrator 0x0000000100705feb 0x100000000 + 7364587
12 com.adobe.illustrator 0x00000001008487ce 0x100000000 + 8685518
13 com.adobe.illustrator 0x0000000100704a90 0x100000000 + 7359120
14 com.adobe.illustrator 0x00000001006f4d04 0x100000000 + 7294212
15 com.adobe.illustrator 0x0000000100163528 0x100000000 + 1455400
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff889e2d16 kevent + 10
1 libdispatch.dylib 0x00007fff8b452dea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8b4529ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff889e26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83070f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff83070ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8305b191 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff889e26d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff83070f1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff83070ce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8305b191 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff88762210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff887623e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff886c4a98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2e2c9 0x1029f5000 + 234185
6 com.adobe.ACE 0x0000000102a2d5da 0x1029f5000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff887397e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff889e20fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff83072fb9 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102edccfb AGMInitialize + 3255535
3 com.adobe.AGM 0x0000000102eddafc AGMInitialize + 3259120
4 com.adobe.AGM 0x0000000102ee4d8b AGMInitialize + 3288447
5 libsystem_c.dylib 0x00007fff8306e772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8305b1a1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff5fbfe5d8 rdx: 0x0000000000000000
rdi: 0x0000000000000c07 rsi: 0x0000000000000006 rbp: 0x00007fff5fbfe600 rsp: 0x00007fff5fbfe5d8
r8: 0x00007fff70d72278 r9: 0x00007fff5fbfe4a0 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x000000010089b576 r13: 0x00007fff5fbfea30 r14: 0x00007fff70d73180 r15: 0x0000000000000000
rip: 0x00007fff889e2212 rfl: 0x0000000000000206 cr2: 0x00007fff70d6bff0
Logical CPU: 0
Binary Images:
0x100000000 - 0x101876fef +com.adobe.illustrator (691 - 16.0.4) <69AF39E9-A928-8769-94DE-AC579EB0FD84> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101ab9000 - 0x1027feff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102811000 - 0x10287ffef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028d3000 - 0x1028d5fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028da000 - 0x102937ff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.690) <577BD19B-B362-35B4-6020-2F038DEA5877> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x10295e000 - 0x1029c3ff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.690) <0298BED7-3107-5330-292B-D7BAA1326B8E> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x1029f1000 - 0x1029f1ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.690) <5DB43D6A-1CA5-CD74-C2B9-5B02AAC809FD> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029f5000 - 0x102b6efff +com.adobe.ACE (AdobeACE 2.19.18.20990 - 2.19.18.20990) <48C7C467-93A7-F609-1083-D0DD3C0B8988> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b81000 - 0x103189fff +com.adobe.AGM (AdobeAGM 4.26.20.20990 - 4.26.20.20990) <8F9BD5CF-287E-9EF1-926D-728359878CAC> /Applications/Adobe Illustrator CS6/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
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0x7fff8224e000 - 0x7fff8236692f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x7fff82367000 - 0x7fff823b6ff7 libcorecrypto.dylib (106.2) <CE0C29A3-C420-339B-ADAA-52F4683233CC> /usr/lib/system/libcorecrypto.dylib
0x7fff82480000 - 0x7fff824d5ff7 libTIFF.dylib (851) <7706BB07-E7E8-38BE-A5F0-D8B63E3B9283> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff82cbc000 - 0x7fff82cbcfff libkeymgr.dylib (25) <CC9E3394-BE16-397F-926B-E579B60EE429> /usr/lib/system/libkeymgr.dylib
0x7fff82d7b000 - 0x7fff82d7ffff libpam.2.dylib (20) <C8F45864-5B58-3237-87E1-2C258A1D73B8> /usr/lib/libpam.2.dylib
0x7fff82d84000 - 0x7fff82dabff7 com.apple.PerformanceAnalysis (1.16 - 16) <96A89CD5-16E9-37CA-8740-22B5DB5A4679> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAna lysis
0x7fff82dac000 - 0x7fff82db7fff libsystem_notify.dylib (98.5) <C49275CC-835A-3207-AFBA-8C01374927B6> /usr/lib/system/libsystem_notify.dylib
0x7fff82dbf000 - 0x7fff82e91ff7 com.apple.CoreText (260.0 - 275.17) <AB493289-E188-3CCA-8658-1E5039715F82> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff82e97000 - 0x7fff83045fff com.apple.QuartzCore (1.8 - 304.3) <F450F2DE-2F24-3557-98B6-310E05DAC17F> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff83046000 - 0x7fff83053fff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff83054000 - 0x7fff83058fff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff83059000 - 0x7fff83059fff com.apple.Carbon (154 - 155) <CC5AA589-242E-3BE1-B776-7D4FFD93D0C1> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff8305a000 - 0x7fff83126ff7 libsystem_c.dylib (825.40.1) <543B05AE-CFA5-3EFE-8E58-77225411BA6B> /usr/lib/system/libsystem_c.dylib
0x7fff83127000 - 0x7fff83129fff com.apple.TrustEvaluationAgent (2.0 - 23) <A97D348B-32BF-3E52-8DF2-59BFAD21E1A3> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x7fff83185000 - 0x7fff831b0fff libxslt.1.dylib (11.3) <441776B8-9130-3893-956F-39C85FFA644F> /usr/lib/libxslt.1.dylib
0x7fff831b1000 - 0x7fff832d1fff com.apple.desktopservices (1.7.4 - 1.7.4) <ED3DA8C0-160F-3CDC-B537-BF2E766AB7C1> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x7fff832de000 - 0x7fff833dbfff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
0x7fff833dc000 - 0x7fff833e0fff libGIF.dylib (851) <AD40D084-6E34-38CD-967D-705F94B188DA> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff833e1000 - 0x7fff833f5fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/SpeechSynt hesis.framework/Versions/A/SpeechSynthesis
0x7fff833ff000 - 0x7fff83401ff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
0x7fff83402000 - 0x7fff83402fff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff83403000 - 0x7fff83422ff7 com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary
0x7fff83456000 - 0x7fff8345dfff libGFXShared.dylib (8.10.1) <B4AB9480-2CDB-34F8-8D6F-F5A2CFC221B0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x7fff83460000 - 0x7fff83525ff7 com.apple.coreui (2.0 - 181.1) <83D2C92D-6842-3C9D-9289-39D5B4554C3A> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff835da000 - 0x7fff835deff7 com.apple.CommonPanels (1.2.5 - 94) <AAC003DE-2D6E-38B7-B66B-1F3DA91E7245> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x7fff845fa000 - 0x7fff84628ff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff84b61000 - 0x7fff84b62ff7 libSystem.B.dylib (169.3) <0B1822D7-C557-3ED8-8DA8-E6F4CE99BC6C> /usr/lib/libSystem.B.dylib
0x7fff84b63000 - 0x7fff84c20ff7 com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/ColorSync
0x7fff84d7b000 - 0x7fff84d9dff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff84da8000 - 0x7fff84ddefff libsystem_info.dylib (406.17) <4FFCA242-7F04-365F-87A6-D4EFB89503C1> /usr/lib/system/libsystem_info.dylib
0x7fff84ddf000 - 0x7fff84de2fff libRadiance.dylib (851) <C317B2C7-CA3A-329F-B6DC-7CC33FE08C81> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x7fff84f6f000 - 0x7fff8510afef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Ve rsions/A/vImage
0x7fff85165000 - 0x7fff85196ff7 com.apple.DictionaryServices (1.2 - 184.4) <FB0540FF-5034-3591-A28D-6887FBC220F7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryService s.framework/Versions/A/DictionaryServices
0x7fff8520a000 - 0x7fff8520afff com.apple.vecLib (3.8 - vecLib 3.8) <6CBBFDC4-415C-3910-9558-B67176447789> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff85246000 - 0x7fff85247ff7 libsystem_sandbox.dylib (220.3) <B739DA63-B675-387A-AD84-412A651143C0> /usr/lib/system/libsystem_sandbox.dylib
0x7fff85248000 - 0x7fff8524afff libquarantine.dylib (52.1) <143B726E-DF47-37A8-90AA-F059CFD1A2E4> /usr/lib/system/libquarantine.dylib
0x7fff8524b000 - 0x7fff852e5fff libvMisc.dylib (380.10) <A7F12764-A94C-36EB-88E0-F826F5AF55B4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x7fff85607000 - 0x7fff85608fff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
0x7fff85609000 - 0x7fff85689ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <39B53565-FA31-3F61-B090-C787C983142E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x7fff85714000 - 0x7fff8571dff7 com.apple.CommerceCore (1.0 - 26.2) <AF35874A-6FA7-328E-BE30-8BBEF0B741A8> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x7fff859ba000 - 0x7fff859e4ff7 com.apple.CoreVideo (1.8 - 99.4) <E5082966-6D81-3973-A05A-38AA5B85F886> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff859e5000 - 0x7fff85af0fff libFontParser.dylib (84.6) <96C42E49-79A6-3475-B5E4-6A782599A6DA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontParser.dylib
0x7fff85af8000 - 0x7fff85afcfff libCGXType.A.dylib (333.1) <16625094-813E-39F8-9AFE-C1A24ED11749> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff85c29000 - 0x7fff85e13ff7 com.apple.CoreFoundation (6.8 - 744.19) <0F7403CA-2CB8-3D0A-992B-679701DF27CA> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff85e14000 - 0x7fff85e14fff libOpenScriptingUtil.dylib (148.3) <F8681222-0969-3B10-8BCE-C55A4B9C520C> /usr/lib/libOpenScriptingUtil.dylib
0x7fff85e3b000 - 0x7fff85e3cff7 libdnsinfo.dylib (453.19) <14202FFB-C3CA-3FCC-94B0-14611BF8692D> /usr/lib/system/libdnsinfo.dylib
0x7fff85e3d000 - 0x7fff85e54fff com.apple.CFOpenDirectory (10.8 - 151.10) <F7AD9844-559A-366E-8192-BB4FCF9EE7A3> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory. framework/Versions/A/CFOpenDirectory
0x7fff85eaf000 - 0x7fff85ebafff com.apple.CommonAuth (3.0 - 2.0) <1CA95702-DDC7-3ADB-891E-7F037ABDDA14> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x7fff85ebb000 - 0x7fff85fb0fff libiconv.2.dylib (34) <FEE8B996-EB44-37FA-B96E-D379664DEFE1> /usr/lib/libiconv.2.dylib
0x7fff863ee000 - 0x7fff863eefff com.apple.Accelerate (1.8 - Accelerate 1.8) <878A6E7E-CB34-380F-8212-47FBF12C7C96> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff86428000 - 0x7fff86434fff com.apple.CrashReporterSupport (10.8.3 - 418) <DE6AFE16-D97E-399D-82ED-3522C773C36E> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporter Support
0x7fff8645e000 - 0x7fff864a1ff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff866fc000 - 0x7fff86b19fff FaceCoreLight (2.4.1) <DDAFFD7A-D312-3407-A010-5AEF3E17831B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x7fff86bab000 - 0x7fff86bf5ff7 libGLU.dylib (8.10.1) <6699DEA6-9EEB-3B84-A57F-B25AE44EC584> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff86c32000 - 0x7fff86c88fff com.apple.HIServices (1.20 - 417) <BCD36950-013F-35C2-918E-05A93A47BE8C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x7fff86c89000 - 0x7fff86ca8ff7 libresolv.9.dylib (51) <0882DC2D-A892-31FF-AD8C-0BB518C48B23> /usr/lib/libresolv.9.dylib
0x7fff86f59000 - 0x7fff87350fff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libLAPACK.dylib
0x7fff87351000 - 0x7fff875f5ff7 com.apple.CoreImage (8.4.0 - 1.0.1) <CC6DD22B-FFC6-310B-BE13-2397A02C79EF> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework /Versions/A/CoreImage
0x7fff87852000 - 0x7fff87860ff7 libsystem_network.dylib (77.10) <0D99F24E-56FE-380F-B81B-4A4C630EE587> /usr/lib/system/libsystem_network.dylib
0x7fff87861000 - 0x7fff8786cff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <C12962D5-85FB-349E-AA56-64F4F487F219> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff8786d000 - 0x7fff87884fff com.apple.GenerationalStorage (1.1 - 132.3) <FD4A84B3-13A8-3C60-A59E-25A361447A17> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalSt orage
0x7fff87885000 - 0x7fff8788bfff com.apple.DiskArbitration (2.5.2 - 2.5.2) <C713A35A-360E-36CE-AC0A-25C86A3F50CA> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff8788c000 - 0x7fff87898fff libCSync.A.dylib (333.1) <319D3E83-8086-3990-8773-872F2E7C6EB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff87899000 - 0x7fff878abff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x7fff878ad000 - 0x7fff87a22ff7 com.apple.CFNetwork (596.5 - 596.5) <22372475-6EF4-3A04-83FC-C061FE4717B3> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff87a23000 - 0x7fff88650fff com.apple.AppKit (6.8 - 1187.40) <F12CF463-6F88-32ED-9EBA-0FA2AD3CF576> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7fff886b5000 - 0x7fff889ccff7 com.apple.CoreServices.CarbonCore (1037.6 - 1037.6) <1E567A52-677F-3168-979F-5FBB0818D52B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x7fff889cd000 - 0x7fff889cfff7 com.apple.print.framework.Print (8.0 - 258) <34666CC2-B86D-3313-B3B6-A9977AD593DA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
0x7fff889d0000 - 0x7fff889ebff7 libsystem_kernel.dylib (2050.48.12) <4B7993C3-F62D-3AC1-AF92-414A0D6EED5E> /usr/lib/system/libsystem_kernel.dylib
0x7fff88abb000 - 0x7fff88abdfff com.apple.securityhi (4.0 - 55002) <A91F8981-ECB6-3B65-A7BA-8DCBD9CCE3D5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x7fff88abe000 - 0x7fff88b15ff7 com.apple.ScalableUserInterface (1.0 - 1) <F1D43DFB-1796-361B-AD4B-39F1EED3BE19> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x7fff88dab000 - 0x7fff88e2cfff com.apple.Metadata (10.7.0 - 707.12) <69E3EEF7-8B7B-3652-8320-B8E885370E56> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framewor k/Versions/A/Metadata
0x7fff88e85000 - 0x7fff88eadfff libJPEG.dylib (851) <64A3EB03-34FB-308C-817B-6106D1F4D80F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff88f0c000 - 0x7fff88f19ff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff88f27000 - 0x7fff88f29fff libCVMSPluginSupport.dylib (8.10.1) <F0239392-E0CB-37D7-BFE2-D6F5D42F9196> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dyl ib
0x7fff88f2a000 - 0x7fff88f31fff libcopyfile.dylib (89) <876573D0-E907-3566-A108-577EAD1B6182> /usr/lib/system/libcopyfile.dylib
0x7fff88f32000 - 0x7fff88f81ff7 libFontRegistry.dylib (100) <2E03D7DA-9B8F-31BB-8FB5-3D3B6272127F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libFontRegistry.dylib
0x7fff88fd3000 - 0x7fff88ff4ff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x7fff88ffb000 - 0x7fff89003fff liblaunch.dylib (442.26.2) <2F71CAF8-6524-329E-AC56-C506658B4C0C> /usr/lib/system/liblaunch.dylib
0x7fff8900d000 - 0x7fff8907bff7 com.apple.framework.IOKit (2.0.1 - 755.42.1) <A90038ED-48F2-3CC9-A042-53A3D7985844> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff89098000 - 0x7fff890b9fff com.apple.Ubiquity (1.2 - 243.15) <C9A7EE77-B637-3676-B667-C0843BBB0409> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff891a9000 - 0x7fff89205fff com.apple.QuickLookFramework (4.0 - 555.5) <8B9EAC35-98F3-3BF0-8B15-3A5FE39F150A> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff89206000 - 0x7fff8920aff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff893bd000 - 0x7fff89d4d627 com.apple.CoreGraphics (1.600.0 - 333.1) <C085C074-7260-3C3D-90C6-A65D3CB2BD41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x7fff89d4e000 - 0x7fff89d73ff7 libc++abi.dylib (26) <D86169F3-9F31-377A-9AF3-DB17142052E4> /usr/lib/libc++abi.dylib
0x7fff89d74000 - 0x7fff89d7aff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff89e71000 - 0x7fff89f17ff7 com.apple.CoreServices.OSServices (557.6 - 557.6) <E91B0882-E75C-30E9-8DCD-7A0EEE4405CC> /System/Library/Frameworks/CoreServices.You have done a great job supplying what we need to know, so think we can help you.
run applications/utilities/disk utility/repair preferences on your drive with mac os
delete users/(USERNAME)/Library/Preferences/com.adobe.mediabrowser.plist - especially if over 1mb
move to desktop users/(USERNAME)/Library/Preferences/Adobe Illustrator CS6 Settings
create a new user account
You can try all 4 at once, or one at a time (up to you, sounds like you know what you are doing), that is the order I recomend to least disrupt your current install -
Illustrator and Photoshop CS6 both will not allow me to print from them
Illustrator and Photoshop CS6 both will not allow me to print from them. InDesign will, but illustrator keeps popping up with "can't print the illustration." i have read other forums and i understand outlining typefaces, and spot colors but, it still will not allow me to print. Even if i open a completely new file and just try to print a black square it will not allow it. the problem might have started with an emailed EPS file? but im not 100 percent sure. i have disconnected and re connected the printer but the problem just seems as if all Illustrator, and Photoshop files will not print from the program and the connection with the printer is non existent (even though it says it is). please help!
Reset your illustrator prefs
Hold fingers over Shift Alt CTLR (PC) or Shift Opt Command (Mac)
Boot Illustrator
Immediately after booting depress the 3 keys as fast as you can. -
Illustrator and Photoshop CS6 install error EX20
When installing Illustrator and Photoshop CS6 I receive the error EX20. In looking at the installation log file there is warning DF029. Suggestions?
Reset your illustrator prefs
Hold fingers over Shift Alt CTLR (PC) or Shift Opt Command (Mac)
Boot Illustrator
Immediately after booting depress the 3 keys as fast as you can. -
Problem with update Photoshop, Illustrator and Indesign CS6
Hi all. I have problem with update Photoshop, Illustrator and Indesign CS6 on OSx 10.8.4. Application are OK but update (bug fixies) not working. Update failed. (U44M1P7)
Hi El Gondo,
The following might explain and help solve the problem...
U44M1P7 - Updates :
http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-upda tes-ccm.html
U44M1P7, U44M2P7 - Creative Cloud Help / Can't apply Extension Manager update 6.0.2 | Mac OS :
http://helpx.adobe.com/creative-suite/kb/unable-apply-extension-manage r-update.html
Thanks!
Ankit -
Hello,
After the installation of several updates I find several errors in the error log:
" Update installation Problems: Code U44M1P7 in Extension Manger 6.0.4 and Illustrator and PS CS6"
I use a Mac Book Pro with Retina and MAC OSX 10.7.5.
What is the problem and how can I solve it?
Best regards
FrankFollow the instruction given at the following link:
http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html -
I have been trying to update Prelude CS6 and Fireworks CS6 for several weeks but always get an error
I have been trying to update Prelude CS6 and Fireworks CS6 for several weeks but always get an error message: "U44M1P7". How can I resolve this problem?
Hi Cellpho,
Can you try the solution described here?
http://helpx.adobe.com/creative-suite/kb/error-u44m1p7-installing-updates-ccm.html
-Dave -
How do i remove the white background from a logo and save it to my computer without the background
how do i remove the white background from a logo and save it to my computer without the background
Is the logo in a pixel layer surrounded by white?
You could make it a layer if it isn't already, then use the Layer Style dialog and set the Blend If parameter so that it will make light colors transparent...
You can composite it into a web page with transparency by saving it as a PNG file, as JJMack has noted.
-Noel -
while using sometimes my iphone 5stops working and shows the apple logo with white background for 5 seconds and in short time it returns to home screen.please solve it
Hi there bencong111,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
-Griff W. -
Hi
I am working on an Interactive PDF Portfolio document. The problem I have is with Multi-State object feature with several buttons going to states that need to be exported as a SWF and imported back into InDesign 5.5. See, the background of my entire doc. is GREY, but when I import the SWF (as directed in Lynda.com videos correctly) and export the entire doc as Interactive PDF and view it in Adobe Acrobat Pro (version 10.1.1) is when all the trouble starts.
When I try to get rid of the WHITE background around the Multi-State objects and the buttons for them (using Select Object Tool and then control+click on it to change the Properties to Transparent Background Appearance) it does not change, even when I go forward and backward to the page.
Does the option of removing white background and making it transparent work only for Animation, but not Multi-State feature with buttons?
Can anyone suggest any other tecnique to create a nice slide show that works in Interactive PDF in ID CS5.5? Please..
Sincerely,
in need of help,
EveI have 8 Multi-State objects in one stack on the left and the 8 buttons for each state in the stack on the right. The background of my document is dark grey. There is space inbetween Multi-State objects and the buttons that show the grey background. But after exporting as SWF the Multi-States together with the buttons and placing the SWF back in the PDF file, the space inbetween Multi-States and buttons that is supposed to show the grey background appears white. The problem is that I cannot even change this white background to transparent in Acrobat Pro, as well. I used to do that to animations and it worked, but not in this case.
-
I lost Adobe Illustrator and Photoshop CS6 from my mac, how do i reinstall?
i somehow uninstalled my Adobe Illustrator and Adobe Photoshop from my MAC i urgently need to reinstall to my system
Download and Installation Help -
https://helpx.adobe.com/download-install.html
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html -
White background before pushing play and then the menu comes up
After I drag the template and set the buttons, when I burn it and
put the DVD in...the first thing that comes up is the a white background
underneath the buttons. Then when I push play, my template background
shows up before the movies starts.Hi
Try in DVDSP Prefrences changing your MEnu Encoding settings from Hardware to Software based, or vice vers, depending what you have selected now.
Build again and try !! That used to solve that problem.
Hope that helps !
Alberto -
White background in dialler, contacts and messaging after JB update
Are Sony looking at the number of comments relating to the change to a white background in the dialler, contacts & messaging? Will anything be done about it? 3rd party solutions don't remove the problem as some applications still open up the default applications - e.g. a 3rd party contact manager will still open the default messaging app.
there's another on going thread on the same topic, please do NOT create a new thread on the same topic, it clutters the forum.
"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994) -
Need help getting all white background for jewelry pics and resizing help for my website
Can someone please help me? I'm completely new to photoshop and I have elements 12 and I need to make the background all white for my jewelry photos. I have googled instructions but a lot of my jewelry has chain in it so it's hard to select, erase etc. I have no idea what I'm doing. I also need to resize my photos to 400x400 but when I do they distort. Someone told me I can collect the background color and then resize the canvas but again I'm a complete newbie and none of this makes any sense to me.
Thank youno worries.
you mentioned that you have tried a number of driver packs, to no avail.
can you confirm if you've tried this: http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS012809
ThinkPad 2x2 11a/b/g/n Wireless LAN PCI Express Half Mini Card Adapter for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit) and XP
found in the X120e driver matrix, here: http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT072377
cheers.
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