White background missing

I'm using Acrobat 9 Pro and recently noticed that when I create a pdf the white background is missing, the file looks like an unflattened psd. I've looked in the preferences and don't see any obvious setting to check/uncheck, any suggestions?

...no that's one of the first things that I checked for, turns out there's a pull-down menu that allows you to add or remove the background which has solved the problem.

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