White Balance not working

I'm using Aperture 3.2.2 and when I use the white balance 'pipette' tool to select neutral grey area no changes are applied.  I think I know how this tool works as I have used it in the past.  The image I am trying to adjust I also know needs adjusting as it was shot using bounced flash off an cream surface.  Of course I can manually change the white balance using the temperature and tint sliders but have found better results in the past using the select neutral grey.
Anyone else having this issue and know of a fix?

Is it only on certain images that the white balance pipette tool does not work, or is it a general problem?
If it does not work on any images, delete the Aperture Preference files, as described in
     Aperture 3: Troubleshooting Basics: http://support.apple.com/kb/HT3805
for sometimes user interface elements do not work, when preference files are corrupted.
If only some images cannot be adjusted, then try the library "first aid": repairing permissions and library.
Regards
Léonie

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              >>> >
              >>> > Eytan Ben-Meir wrote:
              >>> >
              >>> > > Hi,
              >>> > >
              >>> > > Configuration:
              >>> > > WLS 4.5.1 on Solaris 2.7 inside a firewall.
              >>> > > SonicWall firewall with NAT (Network Address Translation).
              >>> > > Netscape Enterprise Server 4.0 outside the firewall with Weblogic
              >>> > > NSAPI-BRIDGE (sp 5)
              >>> > >
              >>> > > The problem:
              >>> > > When a browser request is sent to the NE web-erver (directed to
              >>the
              >>> > > firewall who then redirects to a Weblogic servlet).
              >>> > > IF The servlet creates a httpsession (with or without cookies)
              >>the
              >>> > > request fails (the firewall blocks a request directed directly
              >>at the
              >>> > > non-routable ip address of the Weblogic machine inside the firewall.
              >>> > > IF on the other hand the servlet does not create a http session,
              >>all
              >>> > > works fine.??????????
              >>> > > Does any body know something about this????
              >>> > >
              >>> > > Thanks,
              >>> > >
              >>> > > Eytan
              >>
              >
              

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