White bars instead of black?

If anyone can help me, I'd appreciate it. I'm not sure how/why this started happening, but when I watch movies online I now see WHITE bars above and below the film instead of BLACK ones as I did before. White ones are a bit blinding and highly annoying. Does anyone know anything about this? Please help! Thanks so much!
Rosie

I second this question... My eyes have trouble focusing when their are two white lights above and below videos. I would like to know how to change it to black where my eyes wont have to work to see those darker scenes. Kind of makes turning off the lights during movies useless too.

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White bars instead of black?

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