White BH-940 purity pro multifunction button not w...

I purchased a Nokia Purity Pro (BH-940) from Amazon, and it was dispatched on 13th June, 2013. The multifunction button, as at now, doesn't work anymore, nor does the microphone.
Are there any known similar issues and can solutions be proferred?

idrismonsur wrote:
I visited the authorised Nokia care agent (Al-Haddad) in my area, but they claim they cannot do anything because it didn't come with a warranty card. Amazon never provided a warranty card with the product. I have searched everywhere in the packaging. The only semblance to a warranty assurance is a line of text written in the user manual that says this product is covered by a 2 year warranty.
Nokia Care Warranty can only be declared valid for devices acquired within the same country (locally-issued Nokia product). I advise contacting Amazon as they have a better stand on giving you a favourable option regarding your case.
Good luck

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