White grid icon instead of the original
Some of the applications that I've downloaded recently have white grid icons instead of the original ones. They look like this https://www.dropbox.com/s/peevgo738owpn2w/C-qRSs-TPbQ.jpg
The applications run correctly. I tried reinstalling them, rebooting and resetting the ipad, logging out of the Apple Store - none of these solves the problem.
The file extension is .docx. Thanks for the info about screenshots, I didn't know how to do that with Windows 8.1. I made a copy of the screenshot and cropped it to show just the icon, and I'm attaching it.
Thanks for your help.
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