White Ipod for Black

My ipod broke and im getting a refurbished one from the apple store. The broken one is black, and I was planning on seeing if they would give me a white one. Do they do this if I ask? or is it against their policy?

All you can do is ask them.
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Similar Messages

  • Trade white iphone for black iphone between friends?

    Hi there, couldn't seem to find any answer on this so maybe you can help..
    Has anyone / Does anyone know if its possible to trade your iphone w/ a friend if you both want the opposite color?
    IE - my friend bought the white one, which I want, and I was only able to buy the black one, which he wants. We are a couple hours apart, so it would be nice to know if it would even work (replacing the sims) before driving over there.
    Any help is super appreciated! Thanks!

    Theoretically, yes it is possible. But you will have to reactivate your iPhones when you connect to iTunes (so make sure you have everything backed up and synced before you trade). Also, make sure you trade your receipts -- since your warranty is tied to the phone receipt, not to your ATT account. You would also be wise to re-register with Apple upon trade, so that they have the correct serial numbers and IMEI numbers that are tied to your traded phones.
    Before trading, make sure you deauthorize your iPhone from your iTUnes, or it will eat up one of the 5 alloted slots for devices.

  • Can i turn in my black ipod touch 32GB for a white iPod touch 32GB ?

    i wanna trade in my black ipod touch for a white ipod touch will this work ?

    If you purchased the balck one withing the last 14 days you can return it for a full refund and then purchase the white one.

  • My local apple store is in Belfast, Northern Ireland. Do you reckon if I trade in my iPod touch 4g black (less than I year old) I will get a new white iPod touch for free??

    My local apple store is in Belfast, Northern Ireland. Do you reckon if I trade in my iPod touch 4g black (less than I year old) I will get a new white iPod touch for free??
    Please Post !!!!!!!!

    No, Apple does not offer that kind of exchange.
    If you had a valid problem covered under the Warranty or AppleCare, they would swap it out for an identical item (including same color).

  • My iPod displays black & white battery charge icon and sad iPod face. help!

    I plugged my iPod into an older iMac; it froze and had to be restarted.
    I restarted it and started listening on shuffle.
    It would skip through all of my songs without me pressing any buttons.
    I restarted again and it worked fine.
    I came home and plugged it into my 10.3.9 iMac and the tracks started skiping and barely playing on iTunes.
    I tried to eject it, but it wouldn't...so I unplugged it.
    I then restarted it, but after the silver-on-black iMac icon came up, the sad iPod face showed.
    So I pluged it back into the computer. It spontaniously restarted when I tried all of the steps of restarting and reinstalling.
    Then it just displays a black& white old battery charge icon with a thunder bolt that flickers on the screen now and then.
    And continues to restart itself with first the apple icon turning into the sad ipod face and then into the battery charge icon.
    I really do not want to restore my iPod. I am hoping to keep my files but at this point, my future is bleak.
    This happened last night. They said it might just be my battery so I kept it plugged in for about 10 hours. Nothing.
    What can I do?
    Please, please help.

    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/ipod/download/
    http://www.apple.com/itunes/download/
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iPod Updater and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iPod Updater and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.

  • My ipods frozen on the white apple and black background page. I've tried resetting with the hold button, but nothing's changed. How can I fix this!?

    My ipods frozen on the white apple and black background page. I've tried resetting with the hold button, but nothing's changed. How can I fix this!?

    Try this...
    Restarting your device
    1)   Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    2)   Press and hold the Sleep/Wake button until the Apple logo appears.
    Follow these steps to reset your device
    Note: Reset your device only if it is no longer responding and the steps above do not work.
      Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    Restart / Reset
    http://support.apple.com/kb/ht1430

  • Can you replace a black iPod touch screen with a white iPod touch screen?

    I need help! Can you replace a black iPod touch screen with a white iPod touch screen?

    cjennings6211 wrote:
    cliftonfromrichmond, what are you talking about??
    I'm bustin' your chops.  Some call it humor, some don't have a sense for it....
    The real point is Kappy gave you a link to a list of video demonstrations of changing the digitizer to show you that what you intend to do can in fact be done.  However, not once but TWICE you questiofed what was freely given to you, and you obviously didn't take the time or make any effort to find out if white framed digitizers are available.
    The fact of the matter is, white framed digitizers are available, and rather inexpensively I might add.
    My post with the outrageous prices was intended to trigger some of your obviously dormant gray matter into some form of activity that might just resemble intelligent human thought and maybe generate a giggle or two.  Guess I was wrong....  But at least now I know why you have a picture of a box of rocks for your avatar....

  • My 1st generation Ipod touch won't turn on at all and whenever I press the buttons to reset it all I get is a white screen, or a white screen with black lines across.

    My 1st generation Ipod touch won't turn on at all and whenever I press the buttons to reset it all I get is a white screen, or a white screen with black lines across.Help pleaseeeeee!

    You can work through the five 5 R's of troubleshooting to rule out the possibility of corrupted software.
    http://www.apple.com/support/ipod/five_rs/
    It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
    Otherwise, it's likely a hardware issue with the iPod's LCD display, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
    http://www.apple.com/support/ipod/service/prices/
    Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity.  A third party service will actually replace the damaged part for a little less.  Google "iPod screen repair" and you should get a number of results to work with.
    B-rock

  • Ear buds for black video ipod

    I was wondering, are the earbuds that come with the black ipod supposed to be white? I assumed that becasue the ipod was black, so the earbuds would be too. Does anyone know anything about this? Also, does anyone know if the apple care plan can be transferred from one ipod to a newer one?

    Yes the earbuds are supposed to be white for black and white iPods; and about your Applecare question I don't think you can transfer it from one iPod to another but you can transfer it to a new owner if you were to sell you iPod.

  • I have a iPod touch 5th generation and when i turn on the device, its white screen with black lines and different colors

    I can turn off the device naturally. But when i turn it on it shows all white with black lines and different colors. Is my LCD screen broken? If it is, can apple fix it?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                              
    If not covered by warranty
    Apple will exchange your iPod for a refurbished one for $99 for 16 GB 5G and $149 for the other 5Gs. They do not fix yours.
      Apple - iPod Repair price                             

  • My ipod touch 4th generation has frozen whilst being turned back on. The apple logo has been on the screen and ever so often the screen flashes white and then black. How do I get it to unfreeze at this stage?

    My ipod touch 4th generation has frozen whilst being turned back on. The apple logo has been on the screen and ever so often the screen flashes white and then black. How do I get it to unfreeze at this stage?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • When using my ipad air it keeps coming off the page I'm on or app and going back to the home screen. Also when using my ipad the screen will go white with a black apple icon in the middle for about 20 seconds then it makes a ping

    When using my ipad air it keeps coming off the page I'm on or app I am using and going back to the home screen. Also when using my ipad the screen will go white with a black apple icon in the middle for about 20 seconds then it makes a ping sound and goes to the home screen. Could anyone help please. Thank you :-)

    Read here:
    http://help.apple.com/ipad/8/#/iPad9a245e3e

  • I just PAID for Black eyed peas Time of my life and now iTunes says I can't put it on my iPod 5th gen ? What? Why? And how can I get it on my ipod?

    I just PAID for Black eyed peas Time of my life and now iTunes says I can't put it on my iPod 5th gen ? What? Why? And how can I get it on my ipod? And if I can't put it on my ipod how do I get my money back? I registered my ipod on iTunes, why was a song I can't put on my ipod even offered to me? What a rip?

    Because you can only synce with one iTunes library and you are switching libries by using the new computer. To nake this yyour syncing computer:
    - Move all the media(apps, music, synced video and photos etc) to the new computer.
    - Connect the iPofd yo the computer and bake a backup fo the iPod by right clicking on the iPod under Devices in iTunes and select Back Up
    - Restore the iPod from that backup.
    Note that the backup that iTunes makes doe not include media.
    To move mdia to the new computer see:
    iTunes: How to move your music to a new computer
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer

  • Convert photo to black and white excpet for reds

    I have a photo and I would like to convert it to black and white except for the reds in the image. Is there a way of selecting a color range to be preserved and to convert the rest to black and white?
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    The problem is that the reds arnt just in one area.
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    I guess I could use the magic wand tool and set it off continuous while varying the tolerance, but this seems a but crude.

  • I hired a commercial artist to create a color image for the cover of a self published book. I want a black and white image for the inside. The commercial artist has not responded to this request. How do I determine the format of the color image, I'm guess

    I hired a commercial artist to create a color image for the cover of a self published book. I want a black and white image for the inside. The commercial artist has not responded to this request. How do I determine the format of the color image, I'm guessing it's Illustrator's formatting but I don't know. How can I find out if Illustrator will open the file and allow alterations? The image opens only in Apple's Pages software?

    rons,
    It seems that all you have is a raster image, presumable PNG24 or JPEG, in RGB.
    It may have been created as raster artwork in Photoshop, or it may have been created as vector artwork with the help of Illy, or as a mixture of vector and raster artwork in either application, or both combined.
    If you just need to have a raster representation in black and white based on the current colour image, you may try this, in a new RGB document (View>Smart Guides are your friends):
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