White Keyboard issues

Hi
I have had problems with Apple's white keyboard. I believe it's still the latest one. Every 3-4 months of normal usage of my keyboard, the keys start sticking and I find it very hard to type. I have brought the keyboard back, and now this is my FOURTH new one. And now my keys are starting to play up again.
I believe it might be due to Hong Kong's really humid weather, very hot and air conditioned rooms. However there is still no excuse. I have the older G4 clear plastic with black keys keyboard. I have used that in my other room for many many years now and the keys feel so much better to type and I have not had the same problems with it. They feel it's made with better quality than the white keyboard.
The reason I bring this up (besides the frustration) is that I want to buy a wireless keyboard and mouse. But I worry if I have the same problem again, then I am in for some serious stressful experiences.
Btw, just typing the 2 paragraphs now, I have experienced the "s", "d" and "a" and "n" keys to just be stuck... so I had to go back and press them again.
Anyway, if there are really good ways of dealing with this, please share it with me. I think I have run out of warranty now to swap for my fifth keyboard.
Thanks

I actually am on the phone with tech support right now. I have an Applecare Protection Plan so they are sending me a replacement keyboard under warranty.
I also took mine to an apple store. They removed a couple of keys, blew some air in and replaced the keys. When I got home, it worked for about ten minutes and then the problem returned. Same area of the keyboard...left side a,s,d,w,q,z keys. It seems that if you do not press directly straight down on the keys, this happens. Manufacturing defect maybe. Sounds like you need a new keyboard too. I would make sure you get a late model one and keep your receipt though or go to an after market one if they exist (perhaps Logitech). I don't know if the wireless ones are made at the same factory or if they have the same problem. Once again, save the receipt... try it out.... and return it within the warranty period if it doesn't work.
Good luck.

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Macbook White keyboard issue (potential software problem, please help!)

Hi there! Before I go into detail I have a Late 2008 Macbook White (Upgraded to 4GB RAM, 320GB HDD) so I would have had it two years this Christmas (2010)
Over the last few months, on odd occasions the bottom row of keys completely stop working (by bottom row of keys I mean: Z X C V B N M ? and then fn ctrl alt and CMD on the row below. The space bar and right CMD work perfectly as does every other key on the keyboard.
Now this is where it gets really weird. I always thought this was a hardware issue (Loose ribbon connection etc, I just don't have the hours in the day to sit down and take it apart) until my friend gave me his old aluminium apple wireless bluetooth keyboard (the laptop sized one). The bottom row of my keyboard broke again whilst visiting him so we set up this aluminium keyboard of mine.
After it connected I started typing on it and realised that the bottom row on the wireless keyboard wasn't working, however when I typed using the laptop keyboard it worked absolutely perfectly. Really nice and responsive (I'm even typing using it now with the Bluetooth keyboard connected!!)
So basically, without the wireless keyboard connected the bottom row doesn't work on my laptop. However when I connect the wireless keyboard the problem comes off the internal keyboard and onto the wireless one. This has ultimately led me to believe that it's a software fault and not a hardware fault as first thought. We tried the same wireless keyboard on my friends mac and there were no issues what so ever.
If anyone out there has absolutely any idea what the heck is going on then please reply to this and shed some light on my situation!
Thank you!

I have a 2008 Macbook and have the same problem. Have found two other people with the 2008 white Macbook with similar problem of bottom row of keys (only) not typing. Obviously an Apple glitch. Any suggestions how to fix without substituting other keys or attaching another external keyboard (Alternate Microsoft keyboard works fine with keyboard to USB port). Please email [email protected] if you know the solution.

N97 - White keyboard issue - letters backlight glo...

Have you found any solution to his keypad backlight glowing in a lighting condition ? I mean the letter glow and become white and the background buttons are also white.. so you dont see any letter ...Readability is ZERO. The sensor dont understand that there is light an it switches on the blacklight.
I am having this problem in evening and indoors.. The keypad becomes all white ?
I know i had E90 and the keyboard backlight was manual control with a button to switc-hon the light or off. Can we adjust the light sensor of nokia. Is there any program to override this backlight sensor. Can we have a command / button to switch on or off this keyboard light. ?
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I do have exactly the same problem, now with my 2nd white N97. It is absolutely impossible to work on an airplane or at the train, even sometimes in the office. This phone is NOT a business phone - because you can't use the keyboard when you really need it. I demonstrated it too in the Nokia store and they said, they can't help.
And the Nokia support doesn't help at all. They really suggested that I should pay for a keyboard replacement with black keys, but this can't be done by a Nokia dealer; I would have to go to an independent dealer and I would lose my warranty.
This is the most unprofessional support. I think after all, this will be my last Nokia phone and I will be happy to sell the N97 when Apple launches an iPhone with keyboard. Nokia doesn't know how to make good business. I am an CEO of a german company and if we would treat our customers like Nokia does, we would make less than half of our business.

White keyboard has no touch responsiveness with reduced transparency is on

On iPads, if you turn reduce transparency on, the "dark" default keyboard works fine, but the "white" keyboard's keys no longer flash when

Same here, so you're not alone. I've been troubleshooting this exact issue for the last day or so. The issue affects both of my iPad mini 2's under iOS 8.1.1 but NOT the iPad 3 which I recently update from iOS 6.1.3 to 8.1.1. My iPad 4 is still under iOS 7.1.2 so I cannot test that device as I'm not ready to update it yet.
I can confirm that the issue is that the white keyboard will not darken the keys as they are tapped if "Reduce Transparency " is enabled. The issue is most easily seen when using the Notes app keyboard and is 100% reproducible on both of my iPad mini 2's. If "Reduce Transparency" is disabled, the keys darken as the keys are tapped, just as it should.
At first I thought I had an errant setting somewhere, contained in my backup but that's not the case. Restoring the iPad mini 2's as new (NOT from a backup) does NOT correct the issue. Freshly restored as new with NO settings changed at all except for the "Reduce Transparency" setting still causes the issue. I even re-downloaded the iOS 8.1.1 update freshly today (I had the .ipsw restore file from first release) and restore as new with the new update but to no avail.
I believe this to be a legitimate bug with iOS 8.1.1 and certain devices within the same device family since my iPad three does not have the issue. Different devices pretty much have their own iOS version which may be the reason that some device have the bug while other do not.
I would say don't bother with restoring as new since in my testing, it does not resolve the issue...at least in my case and on two different devices in the device family.
@Demo: what device are you using? Your signature states "iPad 3"...

Help with keyboard issue - some works, some doesn't. :(

Hi all - I hope someone can help me out. I have a iBook G4 that had worked like perfection up until yesterday, that's when my keyboard issue started.
Here's the issue:
The top row (function keys, num lock, volume, display) works just fine, the cap button light is stuck on - cannot be changed, and nothing else on the keyboard functions.
Here's what I've tried:
1) tried a restart - no changed
2) shut down and removed, checked, and then reinstalled the battery - no change
3) popped out keyboard to check underneath for debris, etc and then replaced back - no change
4) tried pressing down on each key to see if one was stuck - no change
5) tried to see if resetting my PMU would help (not sure if it actually took since I have to use the keyboard buttons + the power button), in any case it shut down, when I restarted still no change
6) called Apple tech - they put me in DOS (so apparently my "s" and apple key work) - however at the first prompt area my keyboard automatically began typing FFFFFFFF over and over again until the DOS command area was full, to which my iBook just sent me back into my op system/desktop.
This leads me to think something is just up with my cap and f key, however still no change in the situation.
7) going to the Apple store tomorrow.....
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Well, sorry about the delay in reading or replying to your post about this
keyboard issue; if you had an external standard Apple USB keyboard
(the white kind) on hand, that would've been good to see if the issue
was possibly just the computer's built-in keyboard. That also would've
given you the opportunity to choose keyboard commands to try and
work around that issue, if (by chance) the iBook's keyboard wasn't bad.
Single-user mode, or terminal/console, can give you access to the
system behind the graphic user interface of the OS X; or BSD unix.
That may look like DOS, but it isn't anyone's quick n dirty OS...!
Hopefully you were able to resolve the issue in a satisfactory manner
after traveling to the Store. What were they able to say or do about it?
Good luck & happy computing!

Hp envy 14. Keyboard issues.

hey all,
ive been having an issue with my hp envy 14, with windows 7. This forum seemed the most relevent, as its a keyboard issue.
So whenever I turn my laptop on the keyboard is non-functional, so I turn it on with alt f5 I believe, this gets the key board functional, I can at this point type in my user password. Next as I type in my password, the capslock button has reversed itself, so when my keyboard shows caps on, caps is off and vice versa. Also, sometimes when im using my computer, it switches between recognizing caps is on or not.
I recently wiped the laptop, so I believe the issue to be internal.
This is frustrating to put it lightly, any help appreciated.

Hi @czrom
Welcome to the HP Support Forums!
I understand that you are having trouble with your keyboard. I am happy to help. Please post the full product number abd operating system so I can find the correct support pages and drivers for you. Since you mentioned that you just wiped the machine it is likely that some of the drivers are missing.
How Do I Find My Model Number or Product Number?
Is the Windows Version on My Computer 32-bit or 64-bit?
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

MacBook Pro 13-inch Mid 2010 using Mac OS X 10.8 Keyboard Issues.

Good day ASC,
I have a MacBook Pro 13-inch Mid 2010 upgraded to Mac OS X 10.8. It now has keyboard issues. Keys F4, 4, r, f, v, caps lock, space bar, and directional keys left and down do not work. I've been looking into the problem thinking it could be a software issue. Can anyone help?

Welcome to Apple Support Communities
You need to install the Windows support software in Windows to make it run properly. You have to download and install these drivers in Windows > http://support.apple.com/kb/DL1630?viewlocale=en_US&locale=en_US
After installing them, I recommend you to look for a newer GPU driver

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Hi,
I have a 15" MacBook Pro and today it developed a keyboard malfunction...the keys around the 'w' key (a, s, d, e) also insert a w when pressed with anything but the lightest touch...probably a bit of dirt or something in the keyboard, is there a way of getting the keyboard out to have a look? or other suggestions as to why this happens? it's very irritating!

I too have an issue w/ my Macbook Pro keyboard (2nd time since I've owned it) although this one isn't quite as severe as the one reported.
I started noticing over the past couple of weeks that when I type, I start hearing this odd "click" sound every once in a while. As I started to pay more attention to it, it appears that every time I hit the letter 'E', it sounds like the plastic beneath the key is loose or breaking (?). They key itself feels loose and I'm worried that its going to pop off. (this has happened on my Dell Inspiron a few times and its been an annoying issue ever since as it regularly pops off now).
Is this something covered under Applecare? (my previous keyboard issue was a couple of dead keys including the spacebar that required a new keyboard).
Also (side question), when I go to the concierge page to setup a time to visit an Apple Genius, there's GUEST and MEMBER login. Is Member login for those who have Applecare? If so, then what would the member number be? The Applecare agreement # doesn't seem to take.
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Anything new with keyboard issues in XP

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any word ?

I seemed to have the same issues other people were reporting: USB keyboard would disconnect every five minutes or so, would sometimes re-connect by itself, would other times freeze and require re-plugging. The mouse would usually keep working even when plugged into keyboard. This would happen on all USB ports. It was most noticeable in Windows (through Boot Camp and through Parallels), but it would also happen less noticeably in OS X. In OS X, it would often recover without re-plugging, but errors would show up in the Console logs. It seemed to get worse the longer my computer was on.
Turned out, for me at least, to be a faulty keyboard. Although I tested the keyboard on another computer and it was fine, on the Intel iMac it had the disconnection problem. I repaired permissions, verified the disk, reset PRAM, restarted in Safe Boot, but nothing helped.
I called Apple about it. They replaced the keyboard under warranty, and since then (about two weeks) the problem has not occured once, in OS X or in Windows.
If you haven't done so already, I recommend thorough troubleshooting. Disconnect all other peripherals other than the mouse and monitor your logs in OS X (open Console under Utilities) to see if USB errors come up. Boot into in Safe Boot mode by pressing Shift on start-up. If the error still comes up in OS X, as it did in my case, then you have a valid problem you can call Apple about. If it happens only in Windows, unfortunately it might be harder to make a case since Boot Camp is beta software. When you call Apple you can desscribe all the testing you already did.
(are you still under warranty?)
20" iMac Core Duo Mac OS X (10.4.6)

White screen issue on Compag

My Compaq is currently displaying only a white screen. The laptop boots up fine and displays fine on an external monitor.
I have taken it apart and reseated the connectors on both the screen and the motherboard with no effect. So I am sure it's not a loose connection.
Before I go and splash out on a new replacement screen, is this an issue that is usually seen when the screen itself is at fault. Could it be the cable? or the connection on the motherboard itself. Is there a way to be certain?
I don't want to buy a new screen and find it's not at fault.
Many thanks!

Hello, @Skyfox
Welcome to the HP Forums.
I see that you have a white screen issue with the notebook. I will try to assist you.
With the steps you've taken and the fact it works correctly with an external, leaves only the display screen as the possible cause. That being said, there is no 100% way to know that it is not a cable causing the issue.
Typical steps for this issue:
Restart notebook
Hard reset notebook
Test with external monitor
Reconnect LCD cables and check all other display cables
Have notebook serviced.
You're at the point of service. This really limits the options, and a display replacement may not correct the issue.
I hope this adds any insight to the choice you need to make next.
Thank you for posting on the HP Forums.
I worked on behalf of HP.

Textfield and keyboard issues

I have been hitting wall figuring out keyboard issues.
- As I have been experimenting, you can not do select on texts unless the text is input type. Please correct me if I am wrong. This actually invokes the virtual keyboard. Is there anyway to disable the virtual keyboard?
- When you tap on dynamic and input text fields and try to type something, the texts will become 200% bigger. What's explanation behind this? Any way to keep it normal?
I really appreciate if someone can help me out here. Thanks in advance.

Update:
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Ibook g4 keyboard issue

I have an Ibook G4 that was purchased in Jan 2005. My 90 day phone support has dissolved however the laptop is still under hardware warrenty for 180+ days.
The right side of the spacebar sticks and is really annoying. How do I go about getting a replacement part from apple? I can't seem to find any other method to contact them other then phone and then it costs $49 for them to talk to me.
Thanks.

Amy welcome to apple discussions board.
I believe that within one year from the day of purchase you can still add apple care. that extends the technical telephone support from 90 days to 3 years and warranty from one year to three years.
I believe if an apple tech agent identifies your keyboard issue they can set it up for service. that means that you have to pay for any hardware replacement plus labor and shipping cost (both ways).
an alternative would be to contact an apple authorized service center, like CompUSA. hope that was useful. good luck and feel free to post back if have more questions.

I just spilled Apple juice on my white keyboard (iMac)

I just spilled Apple juice on my white keyboard that came with my Imac. I have removed all the water and excess water both on top and under some of the keys, however some of the buttons dont work like the 'a' button and the command button. My question is does the AppleCare Protection plan cover the damage or at least replace me with a new keyboard, or am i just in for a bad luck

Here's the full monty. No idea if this will be successful, but it's what I'd try if it happened to me.
You have nothing to lose. Get a gallon of distilled water. Pour enough into a clean shallow pan and soak and agitate the keyboard. Make sure the keyboard is covered in water. Do this until you have no more water left. Allow the water to drain after each soaking. Once it is drained, swish it in a bath of 70% isopropyl alcohol for 15 minutes, let it drain, then replace with new alcohol and swish for several more minutes. This will help displace the water and may help remove any traces of the wine. Then let it dry out for a number of days. Do not try to use it until you are reasonably certain it is completely dry. Letting it sit in a container of rice, which will act as a dessicant, may also help the drying.

MacBook Pro 10.4.11 keyboard issue (beaten path??)

When my MacBook Pro starts up or wakes up, some keys, specifically q,w,e,r,t,y,u,i,o, and the left Shift key, don't respond. The duration of the problem is quite unpredictable; a few minutes to maybe up to 30 minutes. If I wait long enough they become responsive eventually. When I bought it in 2007 I didn't have this problem. I think it started ~1 year after the purchase.
From googling I found out that many MacBook Pro owners were having similar problems. These are mostly with version 10.5 and many people seem to agree that this is a Leopard-specific issue, but I've also seen a few people complaining about similar keyboard issues with 10.4. I also found out that Apple released some sort of a keyboard software update to fix these problems. However, that update requires 10.5, and mine is 10.4.11.
This week I finally took my computer to the Apple store and showed it to a 'Genius'. He said he was not familiar with this problem, and when I mentioned the keyboard software update, he hooked up some sort of cable and ran 10.5 on my computer, but the computer in that state didn't find any keyboard updates (at least that's how I understood his explanation). Therefore, he concluded that this is a hardware problem and that the machine needs a repair.
Now, I don't question the Genius' superior knowledge to mine, but I still can not believe it's not a software problem. If it is hardware problem, how come it occurs always/only after the computer wakes up? Is it coincidence that the symptom is so similar to the known software problem?
Message was edited by: jcjcjcjc

I'm having a similar problem although I am not trying to upgrade my version. Certain keys don't work on the built-in keyboard: delete, space bar, caps lock, quotes-apostrophe key...I have to use the "keyboard viewer" to use these particular keys. My adapter is connected to the computer, but the problem persists.
Can anyone please suggest troubleshooting for this annoying problem? It has been like this for about 2 weeks now.
Any suggestions will be appreciated!

New Z70 Keyboard issues

Hi all, I have recently just purchased the new Lenovo Z70 laptop and it arrived a few days ago. Everything about it seems fine except the keyboard, it works but only just you have to really push hard and very central for it to register me pushing keys, as such trying to type anything takes years and is unbareable. Has anyone else experienced this? or know what is causing it?

I also have very similar keyboard issues. I bought the laptop beause it has all the things I want (epescially 17 inch screen & NON-GLARE screen which is crucial to usability.) But - I feel like this laptop has been ruined because it 100 percent slows down my work due to the keyboard problems. I'm a very fast typist and have never had a keyboard slow me down until now, and the slowdown is huge. I thought that my fingers would get used to whatever new touch methods are required after 6 weeks but it hasn't happened. I end up with a big problem on the letter c --- half the time it appears twice and sometimes it doesnt appear at all. Then there are the passwords that dont work for several times beacuse the keyboard is not registering the correct keystrokes. And sometimes I dont catch what it has done to my text , with bad consequeces. All my emails are unfortunately in an account that is labeled as my domain name with a .om after instead of .com because of the problems with the 'c' key that I didnt realize until much later.
I'm not able to describe the intensity of the issue sufficiently, so just would have to state here that because of this keyboard issue, this is the worst laptop I've ever bought unforunately. I can't understand how such a great item would be shipped wiht the primary user interface (keyboard) so effed up. I attribute some of it to posisble requirements of the keys themselves to get touched only in certain directions in order to regiister a keystroke. But that doesn't explain the duplicate keystrokes I often see.
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White Keyboard issues

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