White lines on ipod classic screen, could it be cracked screen? it has never been dropped or anything. Is it pretty common problem. Contacted apple support, denies problem exist.

White lines three appeared on my ipod classic screen. It has never been dropped or screen scratched. Suddenly white lines appeared on the screen. Tried to reset settings, nothing changed. Is this a common issue with ipod classic coz apple adviser denying ever having heard of this problem and I have to pay half of msrp to fix it. Offered 10% off to purchase new ipod and turn in old one. What a waste. Apple should take responsibility if this problem is indeed inherent with this product.

The magnets are tnot the cause.
Try the standard fixes to rule out a software problem.
- Reset. Nothing is lost
Reset iPad: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore tofactory defaults/new iPad
If still problem then time for an appointment at teh Genius Bar of an Apple store. The drops may have damaged it or there could be another cause.

Similar Messages

  • Getting green line/veins on my ipad display. Unit has never been dropped and is out of warranty. Any ideas?

    Getting these annoying green veins on my screen.  Ipad has never been dropped.  Any suggestions on what to do?

    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
     Cheers, Tom

  • Since updating the software on my iPhone 3gs it has developed the so called "white screen of death". The phone has not been dropped or damaged in anyway, the problem only developed after software upgrade. Rung apple and they were less than helpful

    since updating my iphone 3gs software it has developed the so called "white screen of death" this happened immediately after software install. It has never been dropped or damaged. I have tried the solution which seems to pop up most of holding down the power button and the home button for 10 seconds but this hasnt helped at all. Tried ringing apple, who were less than helpful and disinterested as the phone is out of warranty. I am hoping there is a solution which doesnt mean shelling out for a new phone! any ideas?

    Basics from the manual are restart, reset, restore.
    Try all of these.
    If these fail, then:
    iOS: Unable to update or restore

  • My ipod classic 120 wont respond and the screen is frozen

    my ipod classic 120 wont respond and the screen  is frozen

    Hello Charles,
    What happens if you try to do a hard reset?  To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.  This may or may not work the first time around so be sure to attempt this at least a minimum of three times.
    If the iPod remains frozen, let the iPod's battery drain completely, but attempting to recharge the iPod.
    B-rock

  • Ive had my iPod classic for some time now, and up to now have been using my laptop to sync songs from iTunes.  Unfortunatley, the laptop has died and I'm thinking of buying a iPad.....but how do i now get any songs downloaded from iTunes to my iPod?

    I've had my iPod classic for some time now, and up to now have been connecting it to my laptop to sync any downloaded tunes from iTunes.  Unfortunately, the laptop has died and I'm thinking of buying a iPad.....but how do I now get any songs downloaded from iTunes to my iPod?

    If an iPod is set to update automatically it will be associated with a particular library. If you connect that iPod to a different computer or a different library on the same computer you get the the message you are referring to. "The iPod "iPod Name"is linked to another another iTunes music library. Do you want to change the link to this iTunes music library and replace all existing songs and playlists on this iPod with those from this library". To use an iPod on multiple computers you change the update method to "manually manage songs and playlists". You can also use multiple iPods on a single computer so you will be able to connect both of your iPods to your existing iTunes. Connect the new iPod and follow the on screen instructions, iTunes will open and update your iPod.
    For info:
    The iPod offers three ways to transfer music from your computer. You can select one of the following update modes from the iPod Preferences menu in iTunes (Edit=>Preferences=>'iPod' tab):
    1) Automatically update all songs and playlists. This is the default mode, in which your entire music library, including playlists, is automatically synced to your iPod. If the music library on your computer exceeds the iPod storage capacity, you are prompted to select a different update method.
    2) Automatically update selected playlists only. With this option, iTunes automatically copies the playlists you have selected to the iPod when you connect it to the computer.
    3) Manually manage songs and playlists. You can also choose to transfer music to the iPod manually. This allows you to drag and drop individual songs and playlists from iTunes to the iPod.

  • OK, here is my problem...i leave my ipod classic charging for 2 days and it still has the 'Please wait, very low battery" sign! what should i do? Please answer!

    OK, here is my problem...i leave my ipod classic charging for 2 days and it still has the 'Please wait, very low battery" sign! what should i do? Please answer!

    When you connect the iPod to the adapter or PC, you should see either of these signs on the iPod Screen .
    If you just get
    It may mean that your Adapter is not giving enough juice, because
    the adapter or the cable  is defective or
    your bottom dock connector is dirty with lint or dirt.
    Have a nice day!

  • My sons ipod classic was left on all day and now has a red circle with a cross in it and will not work

    my sons ipod classic was left on all day and now has a red circle with a cross in it and will not work - nothing we do will make it work - any ideas??

    Try to restore the iPod. Here's an article that provides troubleshooting for it.
    http://support.apple.com/kb/TS1463
    If that doesn't work visit an Apple Store and see if they can replace it.

  • My iPad has not been dropped or damaged at all. The screen is grey fuzzy and has coloured lines down the middle. iPad 3 also.

    My iPad has not been dropped or damaged at all. The screen is grey fuzzy and has coloured lines down the middle. iPad 3 also.

    Basics from the manual are restart, reset, restore.
    Try all of these.
    If these fail, then:
    iOS: Unable to update or restore

  • TS1441 when i pluged my ipod classic 5g to PC then it shows "iTunes has detected an iPod in recovery mode. you must restore this iPod before it can be used with iTunes"?then after restoring the PIOD when IPod restarted then Itunes again detect the same ER

    when i pluged my ipod classic 5g to PC then it shows “iTunes has detected an iPod in recovery mode. you must restore this iPod before it can be used with iTunes”?then after restoring the PIOD when IPod restarted then Itunes again detect the same ERROR.

    If you are using XP, and you went through the procedure at the bottom of the previously linked document to change the iPod's assigned drive letter, and you also tried putting it into Disk Mode... 
    If you have not already, try shutting down your computer and disconnecting all USB devices, including hub.  Start up with only standard keyboard and mouse connected.  Just to be safe, put the iPod into Disk Mode again
    http://support.apple.com/kb/HT1363
    Run iTunes.  Connect iPod to a direct USB port on computer.  iTunes may prompt you about "recovery" and ask you to do a Restore.  Try to do a Restore again.

  • Screen lock password forgotten, ipod is disabled, has never been synced with a computer, how do i fix.

    My daughter has forgotten her screen lock password.  She entered the wrong code to many times and the ipod is now disabled and has never been synced with another computer so i amh unable to restore thru itunes.  how do i fix this?

    iOS: Unable to update or restore

  • HT1212 how do u restore an iPod that has been disabled and has never been connected to the computer

    How do i restore an ipod that has been disabled and has never been conected to itunes

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • TS1441 My ipod was recently disabled and now says "connect to iTunes" although my ipod has never been synced to my Mac laptop it will not allow me to. I need help.

    My ipod was recently disabled and now says "connect to iTunes" although my ipod has never been synced to my Mac laptop it will not allow me to. I need help.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup (if you have an iCloud backup) see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Stripes have suddenly appeared on my iPhone 5 screen, it has not been dropped, how can I fix it?

    Hello, blue and white stripes have suddenly appeared on my iPhone 5 screen, it has not been dropped. I can still receive calls and messages.  How can I fix it?

    First, try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose data by resetting.
    If this does not help, set it up as new device, explained here:
    How to erase your iOS device and then set it up as a new device or restore it from backups
    If still no luck, get it checked by visiting an Authorized Apple Service Provider or contact Apple Support to get it serviced:
    iPhone - Contact Support - Apple Support

  • HT1222 I am trying like **** to download itunes 10.6.3 (64 bit - Windows 7) and I keep getting "the installer was interrupted before the requested operations for iTunes could be completed.  Your systems has not been modified."  I NEED HELP, PLEASE!

    I am trying like **** to download itunes 10.6.3 (64 bit - Windows 7) and I keep getting "the installer was interrupted before the requested operations for iTunes could be completed.  Your systems has not been modified."  I NEED HELP, PLEASE!

    I got it figured out myself... yaaaaay for me!

  • Error message: Errors occurred during installation before ITunes could be configured. Your systerm has not been modified. To complete the installation, run the installer again.

    Trying to install iTunes and keep getting the following error message: "Errors occurred during installatino before iTunes could be configured. Your system has not been modified. To complete the installation, runthe installer again.
    This message appears everytime I try to install iTunes. Help!

    See Troubleshooting issues with iTunes for Windows updates.
    tt2

Maybe you are looking for

  • Sorry, something went wrong - Open Office File from Search Results Page with Office Web Apps

    Hi, I'm getting "Sorry, something went wrong" error when I'm trying to open any office document from inside Search Results Page with Office Web Apps, the same error is appearing in the document preview as well. The error in SharePoint logs says that

  • Problem with Excel output format

    Hi Guys, I am creating a report in XML Publisher (not standalone). I am facing some problems could anyone please help me to figure out the issues. Is it possible to have all three output format (PDF, HTML & EXCEL) exact (same aligned) only by creatin

  • Add text view using floor Plan Manager

    I have a very basic knowledeg of web dynpro ABAP. I'm working with the Floor Plan Manager for the first time. I have a requirement to add the 2 text view in the Sales order so that the user can maintain the comments and those will get saved along wit

  • Travel time in notification center

    I recently noticed in the notification center there is a section indicates travel time to certain destinations throughout the day. For example, this morning it said it will take me 35 minutes to get to the town I work in.  This afternoon it said it w

  • Apex: upgrade from 2.2 to 2.2.1

    Hi, I've installed and configured App Express 2.2 but now want to use the 2.2.1 patch. What is the upgrade process? Are there any changes in the database components? If so, is there an upgrade script? Or can I simply rerun apexins.sql? Do I need to d