White Macbook (purchased in march of this year) keyboard no longer works.
I was typing something, and as soon as I plugged my ipod in, the computer started going crazy. if i clicked in a typeable space (Adress bar of the internet, word processors, anything) it repeated the "b" key endlessly. not knowing what to do, i shut it down, and when it restarted and i went to log in, the keyboard wouldn't work. not including the trackpad. i grabbed my dad's PC and looked up what to do, and it said to take the battery out and restart it, and now for some reason my battery wont light up when i put it back (it's locked in all the way). i can still turn it on but i still can't type on it. what do you suggest that i do? i can't do anything since i can't log in.
It might be worth trying the following first:
Reset PRAM and NVRAM: http://support.apple.com/kb/HT1379
Reset SMC: http://support.apple.com/kb/HT1411
Since your MacBook is still under warranty, you can always take it to a local Apple Store or an Authorised Apple dealer to let them look at it. They will not charge you to look at it, and any necessary repairs should also be free of charge under the warranty.
Hope that helps.
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I just purchased my MacBook Pro in February of this year, I visit a celebrity blog website quite often using my Mac and I've noticed that once I am on that page it refreshes on its on and it'll open up a new window advertising Japanese dating. Is there a way I can prevent this from happening? My Mac is technically brand new, I am just begining to put use to it.
Most browser have a addblocker or addblocker plus.
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I've got a 15" white macbook which I bought about 2 years ago. It froze the other day and wouldn't respond so I shut it down. When I turn it on now it comes up with a flashing file with a question mark on it. How can I fix it? I've tried a few things i've seen online but the futhest ive got is to put the start up disk in when you makes it go to a grey screen with an apple logo and the spinning wheel which then stops spinning. Can anybody help?
That folder with the question mark icon means that the MacBook can't find the boot directory. That can either mean it can't find the hard drive or the Operating System data on the hard drive is somehow corrupted.
Put your install DVD into the optical drive and reboot. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option key until the Install Disk shows up). That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Just press the Return key on your keyboard once.It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
If it is then click on the Mac OS partition of your hard drive in the left handlist. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions.
If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead. -
I purchased an iPad earlier this year and bought the pages and numbers apps. We now have a MacAir and were hoping not to have to purchase the apps again. Can we transfer the apps to the MacAir? I have tried opening my icloud account on the Mac but it does not show my purchased Apps. Help please!!
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ios apps VS OSX APPS. -
I have a white macbook purchased early 2008. I'm updated to ver. 10.6.8 can I upgrade to the new mountain lion and will it operate?
It doesn't appear to be Mountain Lion compatible. See below.
Your Mac must be one of the following models:
iMac (Mid 2007 or newer)
MacBook (Late 2008 Aluminum, or Early 2009 or newer)
MacBook Pro (Mid/Late 2007 or newer)
MacBook Air (Late 2008 or newer)
Mac mini (Early 2009 or newer)
Mac Pro (Early 2008 or newer)
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I have a MacBook Pro laptop purchased in June 2011, and the superdrive no longer works. Rather than have it replaced, I'll buy a 3rd party superdrive that plugs into the USB port. Does the external superdrive need it's own power source, or will the USB port provide enough power?
The Apple external SuperDrive actually exceeds the allowed power draw. Because of this, it is only trouble-free on certain models that accommodate this excess.
All others require an external Power source. -
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When I click on the iTunes ikon I get a box pop up which reads Problem with shortcut. The item iTunes.exe that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly.
My computer which is a packard bell vista operating system, recently stopped working as the power supply overheated and blew up and it has recently been sent back to the Know How team at PC world and it seems to be since it came back I now cannot open iTunes. I have also tried to search for iTunes in the search bar, I can see several files, but can't seem to open any of these either. I think that quicktime isn't working, either.
I have over 4000 songs in iTunes that I had recorded from my collectiong of CD's am going to loose all these now? Can anyone help, with very easy instructions as I really don't know what I am doing??
ThanksI would copy over the entire thing if you have room. With iTunes 10.4 though, you can download any previous iTunes purchases you have made in the past with your current iTunes account. While in iTunes, look at the left hand side of your screen and select "Purchases" and look at the bottom right corner of the screen and select "Download Previous Purchases". If you have an iPhone, iPod and/or iPad...you can do the same thing from each device. Nice new feature...just remember that those ripped CDs need a back-up!!! Enjoy...
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Getting the error message:
the item Itunes.exe that this shortcut referes to has been moved or changed so this shortcut will no longer work properly.
I tried going into the control panel/programs /itunes and selected repair which didn't fix it. Any suggestions on restoring the broken shortcut without removing and re-installing the program?
Running windows 7 home premium SP1
Thank youI think it is some sort of permissions issue preventing the installer from updating the shortcuts. Is your account an administrator of the machine? If it is and you still have the problem then you may need to explicitly use the "Administrator" account for the install.
tt2 -
I just downloaded the latest itunes update 11.1 for windows 7 and now when I try to open itunes with the shortcut on my desktop I get this error message: "The item 'itunes.exe' that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly." I can't open itunes at all. Is there anything I can do or is there a problem with the new update?
Start > Programs = Firefox
Does that shortcut work?
If so, delete the current shortcut that is in the Quick Start tray and drag the one that is in Start > Programs down there. -
After not using my macbook pro for 10 days, my wireless mouse no longer works. I had the computer turned off. I've changed the batteries, gone to universal preferences, mouse preferences but the computer won't recognize the mouse. Any suggestions?
Got it. Thanks. I deleted the mouse (not an apple, but a logitech which has worked fine for me) and then re-discovered it and it's working. Appreciate the advice.
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I had to reboot my desktop computer to original manufacturers specifications and all my purchased Itune music was deleted from my computer. I didn't back up my itunes because they advertise they keep a record of your purchased music. I contacted Itunes and they have stated they only have a record of purchases made this year. I've been a member for ten years. Any ideas on how to get back my purchased music? Also, I have an old Ipod Nano that I haven't used for quite some time because the battery didn't hold its charge, and it has some of my older purchased music. Itunes said I can't get the music on my old ipod downloaded back onto my computer, any ideas on this?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
How do i reinstall adobe on my new computer? i only purchased it in feb this year.
how do i reinstall adobe purchased in Feb this year on my new computer?H
Hi Thomas2013,
If you are a Creative Cloud user then you can download the CC Desktop App from the \below mentioned link to download all the applications you had earlier.
https://creative.adobe.com/products/creative-cloud
regards,
Abhijit -
I purchased 3 ringtones over this year. They seem to have disappeared?
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Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for:
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If this does not help, contact Apple.
Best.
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