White preview screen AAE CS6

Dear community,
Recently got myself a copy of AAE CS6 and it hasn't given me anything but problems.
When I start AAE it gives me a huge white box instead of a preview screen.
My specs are:
Windows 8 Proffesional 64x
nVidia Geforce GT630M 2gb
Intel Core i7-3610QM 2.3Ghz
8GB RAM
And plenty of diskspace
This is a screenshot of the problem: http://gyazo.com/ad8afac0cf92f04ad09ba5dc8cd59e4a
It just stays white whatever I do, i tried everything: reinstalling gpu drivers, importing a video, making a new composition, klite codec pack, reinstalling after effects, updating AAE, resetting the preferences (as far as i know they resetted), using both the integrated GPU and the normal GPU.
I'm out of ideas, any of you guys that know how to fix this?
Thanks in advance!

Your screen shot reveals that you don't have any layers in the comp and you haven't imported any footage into the AE project. Thus, you're looking at the background, which currently has a default color of white.
If you "just got yourself" AE, you need to know that it's tough to use it intuitively. No, make that impossdible: there are just too many gotchas in the application.
You should really go here first before you try to use AE. No fooling. Save yourself a lot of grief.

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White preview screen

When I place a clip in the timeline and the scrub across it, the preview screen goes white. How can it fix this?

Lynn Hall
What version of Premiere Elements are you using on this new Windows 7 64 bit computer? And what NVIDIA GeForce card are you working with....FT 640 as you wrote or GT 640 as John interpreted it and wrote? I suspect it is GT 640. Please clarify.
If you are a Premiere Elements 10 NVIDIA GeForce user, the first troubleshooting step is to roll back the driver version as far back as necessary to get Premiere Elements 10 to work for you. Typically that point will be around May 2013. The Announcement at the top of the forum will give you all the details on that, for your convenience, the following is a copy/paste of that Announcement.
Announcement: Premiere Elements 10 NVIDIA Video Card Driver Roll Back
Hide Details
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are experiencing Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting needs to be rolling back the video card driver version instead of assuring that it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card. If this applies to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as far as is necessary to get rid of the problems. The typical driver roll back has gone back as far as March – July 2013 in order to get a working Premiere Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is expected moving forward.
Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
http://forums.adobe.com/thread/1317675
Older NVIDIA GeForce drivers can be found
http://www.nvidia.com/Download/Find.aspx?lang=en-us
A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driver roll back can be found
http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.ht ml
The links in the Announcement give you all the information that you will need to correct the situation. But, do not hesitate to ask if you have questions or need clarification.
But, in spite of the above, I would ask "Is this a it worked before but not now" or "it never worked before" type of issue? If this worked before, how long ago did it work before?
If this is a it worked before but not now issue, before were you using the same Premiere Elements version but a different computer that did not use a NVIDIA GeForce video card?
Please review and consider.
Thanks.
ATR

Premiere Elements 11 - preview screen white

Hi, I recently downloaded the new PRE 11 but each time I've added a file to the timeline and tried to watch it through the preview screen I get the audio fine but the preview screen itself is white. If I click on the preview screen I can see the video but the video stops immediately.
I've had a search of the web and of this forum for similar issues and tried:
- updating my graphics drivers
- updating PRE 11
- deleting Baddrivers file
- I have the current versions of Windows Media Player & Quicktime
But had no success so far. I haven't tried hooking my camera up and adding the files direct from the camera yet but have tried adding other files already on my hard drive that are from the same camera along with various different file types also from my hard drive. My incredibly limited knowledge on these things would lead me to think its some kind of display/graphics problem but not at all sure.
If anyone has any suggestions or can help in any way I'd be very appreciative!
Not sure what kind of details you incredibly clever people need but heres some basics:
Lenovo
Windows 7 Home Premium 64 bit
Intel(R) Core(TM) i5-2320 CPU @ 3.00GHz 3.00GHz
4gb RAM
Intel(R) HD Graphics 2000 (with latest driver 9.17.10.3062)
440Gb Hard drive with 202Gb free

Headingley1895
With regard to your video card driver...please confirm that you have been to the Intel web site and found the latest driver
For: Intel HD Graphics 2000, Windows 7 Home Premium 64 bit
Is dated 3/21/2013 with the version given as 15.28.15.64.3062.
https://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Graphics&Product Line=Laptop+graphics+drivers&ProductProduct=2nd+Generation+Intel%C2%AE+Core%E2%84%A2+Proce ssors+with+Intel%C2%AE+HD+Graphics+3000%2f2000
and that you have deleted the BadDrivers.txt file found in the computer path
Local Disk C
Program Data
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the BadDrivers.txt file that you delete.
I believed that you have said that in prior thread, but I am just double checking.
In a prior thread, I asked if you were having this problem in the Edit Mode Monitor as well as in the Preview Window with has Set In and Set Out points. What was your answer to that question?
You say that your file is AVCHD with a .m2ts file extension. What happens if you rename just the file extension of that file and then import that into Premiere Elements 11 new project?
Examples
.m2ts to .m2t
.m2ts to .avi
.m2ts to .mov
.m2ts to .mpg
you say that your AVCHD.m2ts file is 1920 x 1080 16:9. Is this interlaced or progressive video? What is the frame rate? And, what are you or the program setting as the project preset? (Please refer to Edit Menu/Project Settings and the readings for Editing Mode, Timebase, and Frame Size.)
Thanks.
ATR
Add On...I did not see your latest post until after I had submitted this one. So, please disregard any questions in this post that you have already answered in your latest post. Thanks.

White preview panel

My Adobe Premiere Elements 10 program was working fine a few months ago. Now I get a white preview panel while the sound goes on. If I click on the panel, I get a picture, but the action stops. If I click the start button, the sound continues, but the picture stays frozen or reverts to a white panel. Online support people are throwing any old solution at it, and not staying on the line long enough to find out that nothing is solving the problem. Perhaps related: Two screens now pop up when I open the program. The first says an incompatible display driver was detected, and suggests I get the one I already have. I even reinstalled it, but the messages continue. I also get a screen asking where various of my files are. Clicking past both of them opens the program--but with the white preview panel. There is yet another possibility: In December, I backed up the current version of my film onto a disc, being careful to NOT save the changes. Have I messed up things so badly that I need to delete everything and start over with the saved disc version?

The "white display," is almost always caused by an obsolete, or corrupted video driver.
What make and model of video card/chip do you have?
What is the number and date of the installed video driver?
Do not trust the OS, or any utility to tell you, if you have the very latest driver version. You need to go to either the mfgr's. Web site, or in the case of Dell, HP, and others, the computer mfgr's. Web site, to download and install the latest driver.
Good luck,
Hunt
PS - Welcome to the forum!

Macbook Pro 13-inch (10.6.8) random white/black screens and becomes unresponsive...what is wrong/what to do to solve?

PLEASE PLEASE READ THIS I'M IN NEED OF URGENT HELP. || Heeey everyone! I'm new here. Please don't bite me. =))
Okay. So I have a Macbook Pro, 13 inch (bought Dec. 2010). It's currently running on Snow Leopard (10.6.8). It had a hard drive crash in Feb. 2012...I had it replaced and lost all my files . It had two major falls (January 2011 & November 2012). Oh, and it also makes this weird grinding noise when you listen closely.
Everything was going fine, until last week, I encountered a kernel panic. Restarted, but was faced with that awkward blank white screen thing at start up. I was told at the Apple Store back when my hard drive crashed in Feb. 2012 that repeated pressing down of the power button can be damaging, so I waited for it to run out of battery to restart. After that, it was normal again. I downloaded OnyX and verified/repaired permissions...nothing was out of the ordinary.
THEN. The next day, in the middle of use, my mac suddenly black-screened. Not a lot of windows were open, and I wasn't doing anything that...will put a strain on anything. It wasn't total pitch-black like the screen looks like when it's turned off. I could still hear the hard drive working and making that grinding sound. I pressed the caps-lock key, and it didn't light up. =))) What, is it off or something? But I can still hear the hard drive there. And it's totally unresponsive. So I decided to restart by pressing down the power button. It was normal again...until a few hours later when it suddenly white-screened. OKAY it's white now. I don't know what that's supposed to mean. But it had the same symptoms as the black-screen. Unresponsive, caps-lock didn't light up, normal grinding sound as if the computer was still on. So I let it run out of battery so I could restart. Upon restarting, I opened Disk Utility and verified disk permissions. There was no damage, nothing again.
I recently got uTorrent (around late December), and thought that it might have been that, so I deleted it and emptied trash. The next day, it did the black screen again. Same with the next day. There's at least one per day. It didn't seem to affect performance at all, everything still ran smoothly. I made sure to check disk permissions to see if everything was okay. And everything was.
Then, about three days passed without any black/white screen and I thought that nuisance was over. BUT NO. Two days ago, I got black-white-white screened and I was...shocked. I let it run out of battery again. =))) Checked Disk Utility, again, nothing. So I decided to get that Software Update thingo that always pops up. I upgraded to 10.6.8. A day passed without the dreaded black/white screens. But yesterday, it white screened once. And today, it white screened again.
I really can't figure out a concrete pattern. It seems random. But what I do know is that:
1. It happens in the afternoon. All the time, consistently in the afternoon. LOOOL IDK what this is supposed to mean, but its one of the common factors. =))
2. Most of the time, it happens when I leave the computer for about 30 seconds - 1 minute to get something. Or if I'm watching a long video (like a TV show episode), a period of time where I don't touch the mouse/press any keys. Is that related somehow?
3. I can't do anything to get it out of the white/black screen except restart. Each time I restart, I check Disk Utility and nothing is wrong.
And yes, I've went to the Apple Store to get this checked. All they said is: "Upgrade to Lion, maybe the error will disappear. If it does, then it was just a software error. If it doesn't...then sorry." LOOOOOOL NOT FALLING FOR THAT, not spending money when I'm not sure it'll fix the error. I want concrete answers.
I'm a student, and my Christmas Break will be over in less than a week. SO I NEED ALL THE HELP IN THE WORLD PLEASE. What is wrong with my laptop? Can I fix this? Will opening it in safe mode help in any way? PLEASE I'M DESPERATE.

Try these:
See what's loading in your login items. - delete the ones you don't need.
Open up Activity Monitor and under all processes, see what's using most of your cpu's resources. Highlight the ones using the most % CPU and hit quit process.
Next, open up disk utility and verify your disk. Once that's done, verify disk permissions - repair if needed.
Restart your Macbook and see if it speeds things up for you.
good luck....

OS won't load up past white loading screen

Hi everyone,
So since last night my MacBook won't load up past the white loading screen with the apple and the spinning load thing... I last used it 4 days ago, and it was running fairly slowly, especially the login screen (ie after sleeping it would take a good minute or so to bring up the login box...), as I was away for the weekend (happy new year to everyone by the way!) I decided to turn it off and not take it with me. Unfortunately when I got back last night i was hit by the problem described above. I tried a safe boot but that made no difference, after the safe boot bar was complete the white screen (with the apple and the loading thing) continued...
My MacBook is a 13" black beauty from June 2007, and currently runs snow leopard. I don't have a partition with with windows or anything like that.
Any suggestions would be greatly appreciated!

Try booting from your install disc while holding down the C key so you can run Disk Utility.
Using Disk Utility to verify or repair disks
While you have the Disk Utility window open, check Capacity & Available at the bottom of the window. Make sure there's a minimum of 15% free disk space.
And S.M.A.R.T. status should say Verified.

I have a mac air and it says my star up disk is full, now when I log in it just has a blank white lit screen and I cannot go further

After logging in, theres just a blank white backlit screen and I cannot go further. It also has been showing on the screen
that the startup disk is full. I already tried diagnostics and it says hardware is fine.

You will have to erase your drive because it has a corrupted directory resulting from allowing the drive to become full.
Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
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3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
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4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
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Its like all of a sudden a bunch of video programs on my Mac have stopped going.
I am running OSX Lion 10.7.3
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When I go to old videos, they play fine.
I also noticed the camera wont load in photobooth anymore.
If anyone has any information on this or knows how to fix it, that would be great! Thanks

Had same problem on iPad. Go to settings. Look under privacy. Make sure you turn on iMovie under the photos heading. Might also need to enable location services for iMovie. Now I can see camera roll from iMovie.

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Hi
Am on SRM 5.0 MDM 2.0.
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is there standard functionality in SRM7 for this requirement?
cheers
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Edited by: Alex Waiyaki on Jul 23, 2010 10:04 PM
Edited by: Alex Waiyaki on Jul 24, 2010 2:51 AM

I have resolved the issue
thanks
alex

I can't log in to my computer- when it turns on it has a white/gray screen with a flashing folder with a question mark in it. What does this mean and how can I get it to stop to log in?

Hi
I dropped my macbook yesterday and it turned itself off. When I tried to turn it back on all I got was a white/gray screen with a flash folder with a ? in the middle of it? What does this mean and how do I get it to stop so I can log onto my laptop?

Deev
Normally the question mark on the gray screen means it can't find the operating system. Have you tried booting up from the installation DVD? Do that, and when you come to the screen where it wants to begin a system installation you'll notice in the menubar where it say's utilites. Click on that and choose disk utility. from there choose your disk and try to verify and repair the disk. If you can you may want to also try and new install of the system. I don't know how much critical data you have, but reinstalling is an option. did you purcahse you from an Apple store? If you did you may want them to look at it. Hope this helps.
Regards,
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Running Safari 6.0.3 When trying to print files using Adobe Reader 11.0.02, print preview screen is all black. If files are attached to an email, receiver can't open it. It does work OK in Firefox 19.0.2 Any ideas?

Back up all data.
Triple-click the line of text below to select it, the copy the selected text to the Clipboard (command-C):
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens (command-V), then press return.
From the folder that opens, remove any items that have the letters “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari, and test.
The "Silverlight" web plugin distributed by Microsoft can also interfere with PDF display in Safari, so you may need to remove it as well, if it's present.
If you still have the issue, repeat with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari again.

G5 mac wont boot up past white apple screen

My kids mac wont boot up past the white apple screen. I can here everything running but the monitor starts to get all static and scan lines with a reddish tint to it. I tried the commandoption+pr but it still wouldn't boot-up past the white apple screen. Not sure what else to do. Any help would be greatly appreciated. Thanks in advance

Hi there Peter,
Not cheap anyway you look at it sorry, professional Data Recovery being the most expensive.
Unfortunately, Disk Utility can't fix all that much, and the only other Apple Options are erasing the HD, or installing OSX to a second drive, then using Migration Assistant to move stuff over to the new HD.
If Disk Utility or fsck should fail to repair it, your best bet is DiskWarrior from Alsoft, you'll need the CD to boot from if you don't have another boot drive...
http://www.alsoft.com/DiskWarrior/
Your best bet is DiskWarrior, you need the CD/DVD though.
http://www.alsoft.com/DiskWarrior/
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Drive Genius 2…
http://www.prosofteng.com/products/drive_genius.php
TechTool Pro 4…
http://www.micromat.com/index.php?option=com_content&task=view&id=31&Itemid=83
Data Rescue II...
http://www.prosofteng.com/products/data_rescue.php
This one would require another HD with plenty of space to recover to.
You should use another Boot Disk or other Mac with this one in Target mode to do the recovery.
They have a free demo to see what it could recover.

G5 wont boot past white Apple screen.

To anybody that may have some advice. I hadn't used my power mac in about 4 days then when I turned it on last night it wouldn't boot past the white apple screen. I still have the chime my fans and processor still spin up. I tried resetting the SMU, and I also took out 3rd party ram I had installed and tried booting up to see if that was the problem. I'm prepared to take it to the apple store, I just thought somebody might have some advice before I take it there. So again when I boot up it reaches the white screen with the grey apple and then it just gives me the little grey spinning dial and just spins and spins. Thanks in advance to anybody with any advice.
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Well first I booted holding option and it just booted into target disk mode or something like it, a screen that would allow me boot from a different drive if I had one that was formatted with Tiger. So then I rebooted holding >shift and OPtion. And it kernel paniced, it said it didnt have the driver for this version Tiger 7,2 or something along those lines and then it gave me apples screen of death asking me to restart.

Safari 7.0.6, using Adobe Acrobat 11.0.10, aren't rendering pdf files in the Print Preview screen. Additionally, only a single, blank page prints for a multi-page pdf document. Any ideas?

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Open Finder/Applications
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Hey jeroenb16613921,
Please specify exactly when you get this white popup screen. While opening a PDF or launching Acrobat by double-clicking on the Acrobat icon.
If it comes when opening a PDF, then where is this PDF actually stored?
Let me know more on the same so that I can analyze the issue.
Regards,
Anubha

White preview screen AAE CS6

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