White screen: Already restored ipod. ok for a few minutes. Now white screen again. How do I fox it?
How can I restore my ipod touch? I had a white screen and followed instrucrtions to restore it. Normal Screendwas restored briefly, and is now showing a white display. Can this be fixed?
Try restoring your iPOd, first from backup and if problem persists restore to factory defaults/new iPod.
For how to restore, see the restoring topic of:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software
If still a problem you likely have hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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Not using my MacBook for a few minutes I get logged out, how can I avoid this?
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My iphone had a white screen - i did reset then restore, it worked for a while during the restore process, but it now back to white/pink screen. Please advise
There are no more user troubleshooting steps available. Make an appointment at any Apple store. Sounds like a hardware failure, & if so you will be offered an out of warranty exchange. Cost is US $149.
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I experienced this after a Flash Player video and it appears it's some kind of malaware. I can't find a way to fix this. I reset the SMC, reset the NVRAM, scanned using Sophos anti-virus, but the problem reduced (i.e. now happens once a day vs before it was once every hour).System Preferences > Flash Player > Advanced > Delete All
Press the "Delete All" button.
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so i have a white iphone 4s i put a new screen in it but now the backlight comes on but its just a black screen any ideas what happened?
Why in the world would you even attempt that? You could have had the entire phone replaced for $199 and maintained the balance of the warranty? Now, your only option is to pay full price for a new one.
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My iPad has a rainbow stuck on it
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
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My touch screen on my ipod Nano, Gen 6 has gone completely white. It had started going white the day before. I tried resetting it but to no avail. Does anyone know how I could fix this. Also I have 2 other ipods that I am no longer able to sync. It comes up with a message (best I can remember) something to the effect that my itunes version is not compatible with my ipod. Please help. I'm tired of buying new ipods when the new hasn't even worn off of them!!!
ThanksTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Been trying to restore Ipod touch for days after updating Itunes. Error code #9. Stuck on restore screen. Tried all the solutions posted. Tried on 2 computers, Vista + XP. No device shown on computer. Thanks Apple! Didn't have this problem before update. How about rolling back your update?
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software. -
screen locked up and shows the battery with low red and ligtning bolt and cannot hard shut down or reset just stays there for a few seconds then black screen. hooked up to computer and itunes doesnt recognize it or even shows that it is pluged in. looked and made sure nothing is broken or metal in ligting port or on cable which would prevent it from accepting a charge. ipod is only a month old and seems like a waste of money if its so hard to try to get an explanation of why this is ive been tryning to get an answer from apple for a week now.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have an Ipod Touch and i have had it for about 3 years now, the screen has smashed just now and i was wondering if anyone knew how much it will be to replace the screen? I cant afford to buy a new ipod so I just want to replace the screen? Can anyone help me?
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
IPhone is at a grey screen after flashing for a few minutes
My iPhone is at a grey screen after flashing at the same screen for a couple of minutes.
I can turn my screen on and off, phone functions and siri both work. The screen is just grey, no error messages or anything.
This happened after I was trying to connect to a wifi hotspot and I was typing something into a field when it froze, flashed for a few minutes, and stayed on a grey screen. This has been going on for about an hour and a half.
Any help would be greatly appreciated.Hi Brialex119,
If your iPhone is flashing with a grey screen, I would suggest resetting the device and resetting the network settings. If that does not resolve the issue, then you may need to back up to iCloud and restore it.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201559
iOS: Wi-Fi settings grayed out or dim - Apple Support
https://support.apple.com/en-us/HT204324
Restart your iOS device.
Make sure that airplane mode is off by tapping Settings > Airplane Mode.
Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings.
Make sure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
Back up and restore your iPhone, iPad, or iPod touch using iCloud or iTunes - Apple Support
https://support.apple.com/en-us/HT203977
Regards,
- Judy -
I've had my iPod 5th gen for a few months now and out of nowhere the microphone has stopped working.
I've had my iPod 5th gen for a few months now and out of nowhere the microphone has stopped working. It won't pick up anything, I can't use it for recording, face time, siri or anything else. Every time I try and record and play it back its just all fuzzy, is there anyway of fixing it without having to send it off for repair?
- Make sure the mic hole is clear and unobstructed. It is the little hole on the back by the camera lens(if has back camera). For the 16 GB one without the back camera the mic hole is on the tope edge near the center.
- Open the Voice Memos app and see if you see movement on the VU meter needle with changes in noise level trying to be recorded.
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
You can also send it to Apple. -
I have downloaded ios 7.2 update for my ipad and now my screen is locked and shows a picture of a plug and the itunes symbol. Does anyone have advice to fix this frustrating problem? I have seen help online for iphones, but none for ipads. The screen will not budge. I have tried holding down the power and home buttons at the same time, to no avail. Please, can some of you smart people help me?
Hi there Martha250,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
Hi Everyone,
This problem just started today. When I turn on or restart my Macbook Pro Retina 15" (Mid 2012 version), my screen is light gray like normal, and then after a few seconds my entire screen flashes completely bright yellow for a few seconds, and then it goes to the normal Welcome screen (where I choose to login as myself or a guest user). This suddenly started today and has not stopped since. This keeps happening every single time I turn on or restart my computer.
Yesterday I installed all the Mavericks and other updates that were available in the App Store, so I'm wondering if this is related to that since this never happened prior to my doing those updates yesterday. When I first installed the new OS X Mavericks (10.9.3) update, it went through the whole installation process (took about 10 minutes), and then during the installation I got an error message saying that it couldn't verify my iTunes application that was on my laptop, and then my laptop finished installing the updates. Then once my laptop restarted, the App Store "Updates" section said that I had to do the whole OS X Mavericks (10.9.3) and iTunes (Version 11.2) updates all over again. So my laptop did the whole installation again (took about 10 minutes, but this time I didn't get that "iTunes error message" during the installation process).
Now, when I go to the App Store "Updates" section, it says the following under "Updates Installed in the Last 30 days":
-Digital Camera RAW Compatibility Update (Version 5.05) installed May 15, 2014
-OS X Update (Version 10.9.3) installed May 15, 2014
-iTunes (Version 11.2) installed May 15, 2014
-OS X Update (Version 10.9.3) installed May 15, 2014
-iTunes (Version 11.2) installed May 15, 2014
-Security Update 2014-002 (Version 1.0) installed April 22, 2014
I'm wondering if this flashing bright yellow screen upon bootup is related to the fact that my laptop installed the OS X Update and the iTunes Update two times each? Or is this new problem totally unrelated? It's just that this problem started a day after these 2 updates were installed twice.
My Macbook Pro Retina 15" (Mid 2012 version) is otherwise working fine at least as of now. The only issue so far is this flashing bright yellow screen every time I turn on or restart my computer.
If anyone could please help me fix this so that my bootup screen doesn't flash completely bright yellow anymore, I would be forever grateful!
Thank you so much for reading this and for any help you can provide.
hope everyone is well,
ElaineHey everyone in Apple world!
I figured out how to fix the flashing yellow screen problem that I've been having on my MBP! Yessssss!!!
I found this super handy website with the golden answer: http://support.apple.com/kb/HT1379
I followed the instructions on this page and here's what I did:
Resetting NVRAM / PRAM
Shut down your Mac.
Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys.
I went through the 6 steps above twice, just to make sure I got rid of whatever stuff was holding up my bootup process. Since I did that, my MBP boots up just like normal. No flashing yellow screen anymore!!
(Note that I arrived at this solution when I first saw this page: http://support.apple.com/kb/TS2570?viewlocale=en_US)
Let me know if this works for you!
Elaine -
MacBook Pro's screen randomly goes blank (white sometimes dark), wont be able to do anything no matter what key i press unless i turn it off and on via the power button. When i do that I normally have just a few minutes before it happens again. Bought this back in december just started happening a few days ago. Only thing out of the ordinary I've done is install that microsoft silverlight or whatever it is netflix asked me to install to watch the videos but I uninstalled that quickly hoping it would fix my problem but it hasn't so please help me out if you know what to do
Try a SMC reset:
http://support.apple.com/kb/ht3964
Ciao.
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