White Screen and No Bluetooth. Imac and Apple support, Terrible

I have an imac that is less than 6 months old. It now white screens upon start up and takes for ever to load, and then does not display any bluetooth icon and no mouse will be noticed via bluetooth. I re-installed the OSX, became anxious and lost all my work creating a new install after the re-install did not work. I have protection cover and they did the usual over the phone in the way of the obvious key commands. Nothing changed. I was then told someone would call me back in half hour, no one did. I did not use Time Machine for any back up and now have a new install with none of my old software and still the same problems. I used to build PC's for professional people and never a problem. I use a Mac and it falls apart after 6 months? I know that quietly imac has had lately many issues swept under the carpet. The main culprit was the cheap hard drives installed. I would imagine now after what I have seen that this hard drive made by Hitachi is just as bad.
The main key commands, un-plugging cables and so on does not work here. I have nothing but a large screen that is in all respects nothing more than a cheap machine with a nice brand name. I think it is wrong that we pay for machines that are by chance, not exactly ready for people to actually use in the real world? To many people have the same problem and when we ask if we can have our warranty extended, we are told "No". I think this is unfair. All we ask is that Apple makes machine that, "Work". Ok, I know that some will always have the odd problem but here with this situation, one need only google white screen to see the cover up. Do not make machines with cheap parts for top end prices and make us feel as customers as if it is either a, shock that it has happened as Apple is far to cool, or that we are to blame due to our lack of understanding.

Have you tried booting from your restore disk and checking the disk for errors?
Is this one beep you hear or multiple? Could be bad RAM.
Carolyn

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  • My IPad Air is frozen with a white screen and Apple Logo on it.

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  • TS1367 Hallo,I have an IMAC 21.5. which does not start.When i press the power button i hear only beep with an interval of 4-5 seconds.Some times when i take off the RAMS and put them again then get a white screen and shows that i have to insert a bootable

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    Hey terremo,
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    http://support.apple.com/kb/HT1573
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