White screen and no dock, computer is a macbook prowhite screen and no dock, computer is a macbook pro
white screen and no dock, computer is a macbook prowhite screen and no dock, computer is a macbook pro plz help
Either the Kernel Panics or a bad hard drive for White Screen.
I would reset PRAM
Reset SMC
Similar Messages
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I tried to install yosemite yesterday and my computer goes through the whole installation process and then to a blank white screen. I've rebooted, I've reinstalled several times and get the same result. Two days wasted and I can't use my computer!!
I don't know if you've already resolved your problem, but I had the same thing, it took me 6 hours to fix it. I had the exact same as you, installed the update and then it went to a white screen. After trying start up holding down cmmd r or holding down the alt key to try to install it again, nothing worked, same result every time. Then an angel came to me here somewhere but I can't find it now to thank him. Start in safe mode, press shift once you hear the start up chime and hold it down until you hear it again. Installation completion box came up and it was working. turn off computer and start up again normally and all is well. Except my final cut pro x doesn't work with it, have to update that now too. same as when I updated to mavericks.
Hope this helps. -
I can see iMovie in my dock and at the top of the computer but not on the screen. What am I doing wrong?
Uncheck the box marked Translucent menu bar in the Desktop & Screen Saver preference pane. If that doesn't work, see below.
My toolbar at the top of my screen is suddenly blackened -
my screen just turned blank white randomly and now it won't turn off/reset or connect to a computer or really do anything... need help.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Some other users have had the same problem -
so i downlaoded the iOS 7 onto my iTunes. then i wanted to upgrade. the phone is stuck in the black screen with the white apple and the progress bar. next time i click on iTunes, it says my phone "has an error and cnanot update" and now it is stuck on the black screen with the white apple and the progress bar almost finished. hasn't moved in 20 minutes.
No problem, glad to help!
Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine. -
I Installed OS X Yosemite on my IMac and once it restarted I only had a white screen, no place for me to log on. I called Apple Support & they told me to rest all it again, I still have only a white screen with no box to enter my passcode,
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
My computer keeps showing a blue screen everytime i get online and says memory dumping error
what should i do when my cpu keeps turning off everytime i turn it on and go online. plus their will be a bunch of pop ups that just open up without my permision
Hello gsxbilly750:
Welcome to HP's forum and malware / virus world oh what fun. First thing is to get your comperter in safe mode. Seeing it has start up issue already I dought if F-8 key will work. So we will do a fource shut down. Turn on your computer let it go to Windows screen then just disconect the power cord from power supply box. Whait until your computer is completely shut down. Now reconnect the power cord and turn on your computer. Use your arrow keys and select safe mode with net working. If this just started happening yesterday then open up Recovery Manager and Select Microsoft System Restore. Click yes in white box click next eventually you will get to a date list choose a date before this happened click next. Let it complete system restore. This is will fix your issue some times. Depends on how much damage was done by malware or virus. If to much damage was done then you need to do a complete system restore. With blue screen of deaf you might have to. Follow the same steps above but select System Factory Restore.
If you prefer to try cleaning your computer with out doing systems restore. You first need to download Malwarebytes http://www.malwarebytes.org/lp/malware_lp/?utm_source=adcenter&utm_medium=cpc&utm_term=malwarebytes%... Ounce downloaded the trial verson. Type in services in All program search box and open services. Look for your Anti Virus software in list you need to change it from start to stop. Do not close out service window leave it opened. Now open up Malwarebytes and run the scan. Ounce scan is done click fix or delete effections. Then ounce that has been completed you need to uninstall Malwarebytes. Malwarebytes is unistalled. Go to Services window and find your Anti virus software and change it back to start. Close out services window now. Open your Internet Explorer Browser goto tools select Internet Options . Click on Advance tab. Click reset. Close out Internet Explorer and reopen it goto tools again select Internet Options now check mark box delete on exit . Click on Advance tab go down the list and check mark box under securty section Epmty Temporary Files when browser is closed. click ok. Then click on tool and select Managed Add ons then enable your tool bars ones that you realy need. This now has fixed your Internet Explorer issue. Ounce you fixed these issues reboot your computer.
If you are still having troubles with bl7e screen Let us know. Thank you frrw. -
Wet my macbook with milk and screen turned white.
Yesterday I spilled skim milk on my macbook pro. (newer version) I panicked and wiped the milk with a towel. Then wiped it with a damp napkin. The macbook worked fine and none of the features inside were damaged, keys worked too. I searched what to do and some of the comment I read was to spray the macbook with a spray-water can. So I sprayed the macbook a little bit and put it upside down to dry. Today I took it to an apple store, I told them my situation and turned on my macbook in front of the assistant. She checked it and fined me 565$. She said something in the computer could be damaged. I am pretty sure my macbook works fine, its just the keys and that they stick to the bottom. So I took the macbook home and charged it(since it had only 9 min left when assistant checked). Then a white screen showed up with a gray apple in the middle. and a loading bar on the bottom. Then the loading bar faded and instead of the bar, there was a circle which was going round (like when loading). Ive waited for 20 min and still no luck. What do I do????
Today I took it to an apple store, I told them my situation and turned on my macbook in front of the assistant. She checked it and fined me 565$.
Oh, please. No one in the world can "fine" you for damaging your own computer. They can charge you for repairing it, but they can't charge you without doing anything. When you paid your "fine," did you think you had committed a crime? Did you wonder why you hadn't been tried for it, but had been summarily declared guilty and punished with a large fine? Did you actually pay?
Turn your computer off and leave it off. Disconnect the AC adapter. If your machine has a user-removable battery, remove it. Lay the machine with its keyboard face down on a towel overnight (hang the screen off the edge of a tabletop so the keyboard can be level and in contact with the towel). After a night of that, stand the computer up on its front edges with the screen open 45°, like an A-frame house, and set up a household fan to blow room-temperature air through it for a minimum of 48 hours to dry all the remaining moisture out of it. Do not try to start it up during this time. If at the end of this treatment your MBP won't start up or any of its keys fail to operate normally, it will have to be repaired. You have voided its warranty with the original spill and the additional water spray, and whatever repairs it needs, you will have to pay for. Whatever you pay, it will be a fee for repair work, not a "fine." -
White screen and message reading "No bootable device--insert boot disk and press any key"
My iMac was recently upgraded to the new Lion software. I dont know if that has anything to do with it but, the computer was working fine. I was working in iMovie, had Safari open. My cousins and I opened Photo Booth and started taking pictures. When we clicked on effects and selected an effect everything froze. I turned off the computer and when it started up, the screen was white. I unpluged it and restarted it, same thing. I unplugged it and around 3 hours later I turned it back on...same thing! Well this time after the white screen appears for I dont know...10 15 seconds..it goes black and a message saying "No bootable device -- insert boot disk and press any key" appears. I have no idea what to do. I have stuff that needs to get done that is saved on this computer. PLEEAASSEE HEELLPP!!!!
Start up you computer holding down the option and select Macintosh HD (or whatever name you gave your OS drive). If successful, take a trip to System Preferences->Startup Disk and make sure the proper HD is selected. Hope this helps.
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my mac computer was frozen, so my son turned off the computer and restarted again, then a questin mark showed on blank grey screen, then the mac logo comes up blinking and nothing happens. Don't know if it is still in the frozen stage. Please help me, don't know what to do?The version not too sure but i know it is more than 10.5 and 6. I turned off the computer many times and left it off for a while and turned it back on and it remains at the white screen with the mac logo blinking.
http://support.apple.com/kb/TS1440
http://apple.stackexchange.com/questions/8517/cant-boot-mac-only-shows-a-folder- with-a-question-mark
http://support.apple.com/kb/TS2570
https://discussions.apple.com/thread/3926554?start=0&tstart=0
How old is this Mac? It is also possible that the hard drive has failed. If nothing works, take it to the Retail Store -
I was just scrolling through my apps when the screen suddenly froze. A force shutdown didn't work and when I pressed the silent on/off button, there was no vibration either. The frozen screen faded to white with a few lines and about 10 minutes later, the edges started to turn black, forming a ring which got larger till about 4 hours later, the screen turned completely black. I tried connecting to iTunes but it wasn't detecting the phone and I can't do anything with it now... When it turned completely black, I charged it and after a while, the low batt screen came on but it was fuzzy and flickering with the white ring... What to do know ???????
Restart your computer while holding down left mouse key. That will eject the CD and your Mac will start as normal.
Lupunus -
turned by macbook air on and the screen is white with a question mark flashing and nothing else on the screen. will not boot up.
Click here and follow the instructions. If the computer was running Mac OS X 10.6.8 or earlier and you reach the third set of steps, insert a Mac OS X install disk or connect the computer's original thumbdrive.
(124635) -
My computer will not start the screen is white.
My computer will not start the screen is white and the little circle just keeps going and going. What do I do? I have a 2010 Macbook pro 15 inch running Mountain Lion. I have already tried holding optin+command+p+r. Help Please.
Start with this support article:
http://support.apple.com/kb/ts2570
Ciao. -
My Macbook starts up, goes to the white screen with the gray apple, the little loading sign loads, and color wheel appears, and DOES NOT STOP PEIROD!
Even when I restart, shut it down; or when it runs down to no battery, when I plug in the power cord for a while, it loads up to the same stinking screen!
PLEASE HELP ME!Restart the computer and immediately hold the option key down.
If the computer boots and you see two hard drive icons, use the arrow key to select the Recovery drive, and press Return.
You will get to a screen that looks like the image here:
http://www.apple.com/osx/recovery/
Select the fourth item and press Return.
In Disk Utility, select the hard drive in the left column, then First Aid, then click on Repair Disk.
When that is done, quit DU and restart the computer. -
I have an iphone 5s, does not boot, blinking white screen with black logo, when trying itunes restore from mac and pc, error code 4013 which is usb error, any ideas? Does a totally dead battery have that effect? I have had it plugged in to a computer overnight, but maybe does not charge when totally dead?
Please help, thanks in advance all1Hi eggroll77,
Welcome to Apple Support Communities.
That alert codes does suggest there is a USB related issue. If you haven’t already, try the troubleshooting suggestions in the article linked below.
iOS: Restore errors 4005, 4013, and 4014
I hope this helps.
-Jason
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