White screen and no working on/off button

my screen is white and my top buttion doesn't work what do I do do I let the power drain then charge it so it turns on how long will it take to die if it has 1/2 battery life?

Try:
- iOS: Not responding or does not turn on
When it says place the iPod in recovery mode use this program
RecBoot: Easy Way to Put iPhone into Recovery Mode
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
  Apple Retail Store - Genius Bar              

Similar Messages

  • I have an ipod touch 2nd generation and i have a white screen and will not turn off( it was working fine this am) help!!

    I have a ipod touch 2nd generation and i have a white screen and will not turn off. My ipod was working fine this am, i was checking my facebook acount when it just went white.

    That symptom is covered here:
    iPod touch: Hardware troubleshooting

  • My ipod 4g has a frozen white screen and will not turn off, any advice?

    My daughter's ipod 4th gen (only 4 months old, bought direct from Apple) suddenly has a frozen white screen and will not turn off. We cannot reboot it by pushing and holding the two buttons, even when held up to one full minute. When we plug it into the computer, the computer does not recognise it nor does iTunes, so we can't even do a full system restore. Help! Any suggestions of how we can reset to factory settings without using iTunes please?

    - Let the battery fully drain. After charging for at least an hour try :
    iOS: Not responding or does not turn on
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • TS2771 my sons ipod has a white screen and will not turn  off reset etc  What should I do?

    My sond Ipod 4g  has a white screen  and will not turn off reset etc. Ive tried everything  please help

    - Let the battery fully drain. After charging for at least an hour try:
    iOS: Not responding or does not turn on
    - If still problem time for an appointment at the Genius Bar of an Apple store.

  • Only get white screen and won't shut off

    Only get a white screen and won't shut off until battery goes dead

    If not successful try the remaining itemes of:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • My iPod shows a white screen and it doesnt turn off by pressing the right upper button.How do i proceed?

    My iPod shows a white screen and it doesn't turn off by pressing the right upper button.How do i proceed?

    Try the white-screen topic of:
    'iPod touch: Hardware troubleshooting
    Frequently it is due to a hardware problem.

  • My ipod touch is showing a white screen and is not turning off how do i fix this?

    my ipod touch is showing a white screen and it is not turning off at all. can you help me please !

    First, try to Reset your device:
    Press and hold both the Sleep/Wake button and the Home button for at least ten seconds, until the Apple logo appears (ignore the Slide to Power Off option that shows up first).

  • Please help my iphone got white screen and stopped working

    i restored to default factory setting and errased every thing even the operating system and i got white screen and i tried to restore it but i didnt successd i connected it to the itunes and when it is recognized by itunes but after connecting this messege came out " unknown erroe 1604"
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    See this post:
    http://discussions.apple.com/thread.jspa?threadID=1153287&tstart=135

  • My Ipod suddenly has a white screen and will not turn off.  What can I do?, My Ipod suddenly has a white screen and will not turn off.  What can I do?

    My daughter was playing on her Ipod Touch when the screen went white.  It will not turn off or do anything.  Has anyone else had this problem and know what may work?

    The same thing just happened to my new ipod today while i was trying to use an app. A lot of people say that it is caused by an ios update, but I let the battery on my ipod drain until it turned off.  Once i charged it, it turned on and is working normally again

  • My 17" laptop has a bright white screen and nothing works

    My 17 inch MacBook Pro (6 years old) has a bright white screen when I turn it on and nothing works. Is there a fix?

    Have you tried to boot from installation disc one that came with your computer?
    Clinton

  • My Ipod is stuck on a white screen and i have tried everything!

    i tried to open a new app and it started to load but then went to a white screen and i cant push any buttons. How do i fix it?

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • Hello i am having issues and it is quite irritating my ipod touch 2g will not turn on and when it finally did it was just a white screen and it asked if i wanted to restore to factory defaults so i did so. it didnt do anything it was still just a white sc

    hello i am having issues and it is quite annoying i just want to you use  my ipod again. ok so one day when i went to use it it wouldnt turn on actually it wouldnt do anything i tried everything it wouldnt connect to the computer or even show up it wouldnt charge i mean nothin. so then the other day i figued hey ill try plugging it in again and it started up and the screen was white no apple logo just a white screen then i connected to the computer ahah soo i restored it to factory settings well then it still was a white screen and then it shut off and will not turn on again no matter what i do. any advice would help. thanks

    My IPOD is also dead this evening afte trying to install the 2.2.1 update, I have a blank screen and no response from IPOD (Screen is blank)
    I have also the USB Device Not Recognised message, I have tried holding the power and home buttons down for prolonged period, this provokes a response from the PC ie another USB device not recognised message but nothing on screen.
    I have also ITUNES open hoping it would pick up the device and suggest reset or reinstallation / restore, but nothing !!! Help, any apple support folk on here ?
    What should I do next ?
    Frustrated
    Adam

  • TS1367 Hallo,I have an IMAC 21.5. which does not start.When i press the power button i hear only beep with an interval of 4-5 seconds.Some times when i take off the RAMS and put them again then get a white screen and shows that i have to insert a bootable

    Hallo ,I have an IMAC 21.5. which does not start.When i press the power button i hear only beep with an interval of 4-5 seconds.Some times when i take off the RAMS and put them again then get a white screen and shows that i have to insert a bootable device.Then i bought OSX mountainlion on line and wrote it on a DVD and tried with a USB key board to start the DVD.But does not work.Please help me to get this imac work.
    Thankyou in advance  for your help.
    Terrence

    Hey terremo,
    Thanks for the question. From the information you provided, it sounds like the iMac is successfully turning on, however video is not displayed. These symptoms can usually be isolated further by the troubleshooting steps in this article:
    Apple computers: Troubleshooting issues with video on internal or external displays
    http://support.apple.com/kb/HT1573
    Thanks,
    Matt M.

  • I have a "white screen " ,tried to hold the two buttons down and it still won't work.The screen goes dark, then comes back white.

    I have a "white screen",tried to hold the two buttons down and it still won't work.The screen goes dark, then comes back white.

    Morning Clementine Lin,
    For more information this, please see this article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Take a look at the Will not turn on, will not turn on unless connected to power, or unexpected power off section.
    Have a nice day,
    Mario

  • My ipod has a white screen and the home button doesnt work

    my ipod has a white screen and my home button doesnt work so how can i fix it?

    Try as best you can:
    - iOS: Not responding or does not turn on
    When it says place the iPod in recovery mode use this program
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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