White screen and will not reset or sync
i phone 3gs turns on and off with a white screen and also will not sync and i get a apple warning frm itunes whn it is plugged into laptop frm itunes which tells me to try later!!!
iOS- Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Similar Messages
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TS2771 my sons ipod has a white screen and will not turn off reset etc What should I do?
My sond Ipod 4g has a white screen and will not turn off reset etc. Ive tried everything please help
- Let the battery fully drain. After charging for at least an hour try:
iOS: Not responding or does not turn on
- If still problem time for an appointment at the Genius Bar of an Apple store. -
My ipod 4g has a frozen white screen and will not turn off, any advice?
My daughter's ipod 4th gen (only 4 months old, bought direct from Apple) suddenly has a frozen white screen and will not turn off. We cannot reboot it by pushing and holding the two buttons, even when held up to one full minute. When we plug it into the computer, the computer does not recognise it nor does iTunes, so we can't even do a full system restore. Help! Any suggestions of how we can reset to factory settings without using iTunes please?
- Let the battery fully drain. After charging for at least an hour try :
iOS: Not responding or does not turn on
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
I have a ipod touch 2nd generation and i have a white screen and will not turn off. My ipod was working fine this am, i was checking my facebook acount when it just went white.
That symptom is covered here:
iPod touch: Hardware troubleshooting -
Ipod has white screen and will not respond
IPOD touch has a white screen and is froze. Will not connect to computer to start factory settings. How do I fix this?
Hey Woolley13!
I have an article for you here that can help provide you with some further troubleshooting steps for this issue:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Display shows a white screen
Try turning iPhone off and then on again.
If the iPhone will not turn off, try to reset it.
If that doesn't work, try restoring the device.
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
My 4s is locked on the icloud back up screen and will not reset by holding down power button.
My 4s is locked on the iCloud back up screen. It will not reset by holding down the power button. Please help!
Restart iPhone: Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for phone to restart (no data will be lost).
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My daughter was playing on her Ipod Touch when the screen went white. It will not turn off or do anything. Has anyone else had this problem and know what may work?
The same thing just happened to my new ipod today while i was trying to use an app. A lot of people say that it is caused by an ios update, but I let the battery on my ipod drain until it turned off. Once i charged it, it turned on and is working normally again
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Help! White screen and will not turn on again!
Can anyone please help?
My phone is suffering from the infamous white screen of death about once a day now. The only response I can then get from it is if I do a battery pull. When I return the battery the phone starts to reboot but never finishes and just turns off and is unresponsive to any buttons. The only way I have found to remedy this is by charging the phone. It then turns on as normal. I will make a point of noting that my phone is never out of battery when this happens. When I go to charge it, it starts off at whatever percentage of full it was previously on.
However, carrying around a phone charger and power source is a poor solution to this problem.
Any help would be greatly appreciated!
ClaireHey clmcguin,
Welcome to the BlackBerry Support Community Forums.
I would suggest to do a clean reload of the device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320, please test before restoring any data to the device.
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)! -
My new iPod touch has a white screen and does not reset
Just bought a new iPod touch and I got a white scree and cannot turn it off. I have tried reset via the power and home button but still have the white screen.
Is there a quick fix or should I just return it under warranty?mgerace wrote:
Just bought a new iPod touch and I got a white scree and cannot turn it off. I have tried reset via the power and home button but still have the white screen.
Is there a quick fix or should I just return it under warranty?
Don't mess around with it. Return it. -
I have 2 touch's that froze when trying to update to the latest ios version. Neither respond to restarting the devices. They are also not recognized in windows or itunes. How do I get these to work. I followed all of the instructions on the apple website and they still don't work. I have verified that I have apple support for mobile devices installed in itunes and my version of itunes is 11.0.1. I am running windows 7 64bit with service pack 1 installed and all of my updates are current. Is anybody else having this problem with their apple devices?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
after resetting my phone to factory settings, it will not turn on. When i press the power button a white screen and black apple pop up. it stays on that screen and will not go to the home screen, it will just die. please help!
Make sure it is charged for about 10min using the adapter, then connect in recovery mode, explained in this article:
If you can't update or restore your iOS device -
I downloaded the latest version of itunes and now my ipod nano won't sync. The sync process appears to lock up on the 2nd song and will not continue to sync. I let it run all night the first time and it never went past the 2nd song. I unchecked the 2nd song so a different song would be 2nd, no benefit; reset my ipod nano; shut down laptop and restarted a different time; shorted the number of songs to sync; all without benefit.
When you connect your ipod up to the computer. It should show the device, usually with the name of the device, in my case 'jordan's ipod'. This should be on the row which shows 'songs', 'albums' e.t.c on the far right. There when you click on it it should go to a different screen showing a picture of your ipod along with two buttons - Update and Restore. Click update and it should take a 2 mins while your ipod is updated to the latest version of Ios.
After updating te ipod see if there is a change in results.
PS: make sure the device is active while syncing so keep tapping the screen.
Sorry for any incorrect info, i have an ipod touch, but i've had experience with an ipod -
my ipad screen is black and will not reset and does not come back after restoring, the info is still on internal because i can see it on itunes in the apps catagory it's the display is not working, can see backlight but black...does anyone know how to fix, other than take it to apple.
thanks!The wish list only works on apps you have to pay for. To get it tap the icon of the app you want to save. After it opens at the upper right corner is a box with a arrow. Tap that then tap add to wish list list in the box that opens.
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My Airport, even after a Factory default reset, just has a rapidly flashing white light and will not boot up. What should I do?
Thanks for you response! I have had it for about 5-6 years ... don't know if that is "vintage" or not. I just got back from our local Geneis Bar and they declared it "DOA." So, I've got a new one and getting ready to install. Thanks, again!
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i have connected it to itunes like i was told to do and it wont do anything because its locked with a passcode and its frozen on the lock screen and will not let me enter myt passcode and after a while it just shuts off, it has been doing this for almost 48 hours. I was told to hold the home button and power button to shut it down and that I could then restart it and it would work... Nothing has helped, What can I try???
Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
If that does not resolve, restore the device via iTunes on the computer.
If all else fails, take the device to Apple (or whomever provides support in your country) for evaluation and possible replacement.
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