White Screen computer hard restart
I have been having this problem for some time ( I have been with apple since the Apple 2) and I have not been able to figure out what is the problem. I have put in new ram (then took it out and put the old one back in to test it) I have reset pram. My computer will heat up if it has been on for about 12 to 6 hours and then go to the white screen and says to press any key to restart your mac, or it will if I am playing a couple of hours on World of Warcraft. Could you please help me I have given you a ETRCheck and console report on the last hard restart. Thank you in advance for your help
ETRECheck report
Problem description:
When my computer is turned on for a long while or when I play World of Warcraft for a short time my computer will turn itself off with a white screen saying that the computer was turned off for a reason. It has been doing this for the past 3 months. Any ideas
EtreCheck version: 2.2 (132)
Report generated 4/23/15, 3:40 AM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 25 - SN = W01107AW7D3BA
Video Information: ℹ️
Intel HD Graphics 3000
Color LCD 1440 x 900
AMD Radeon HD 6750M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:11:58
Disk Information: ℹ️
TOSHIBA MK7559GSXF disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
[redacted] (disk1) / : 744.82 GB (75.64 GB free)
Core Storage: disk0s2 749.30 GB Online
HL-DT-ST DVDRW GS31N
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Razer Razer DeathAdder
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Anywhere
Kernel Extensions: ℹ️
/Applications/MacX Video Converter Pro.app
[not loaded] com.digiarty.driver.goodSysAudioCapture (1 - SDK 10.8) [Click for support]
/Applications/TechTool Pro 7.app
[not loaded] com.micromat.driver.spdKernel (1 - SDK 10.8) [Click for support]
/Library/Application Support/Roxio
[not loaded] com.roxio.TDIXController (2.0) [Click for support]
/Library/Application Support/Symantec/AntiVirus
[loaded] com.symantec.kext.SymAPComm (12.7f56 - SDK 10.6) [Click for support]
/Library/Extensions
[loaded] at.obdev.nke.LittleSnitch (4240 - SDK 10.8) [Click for support]
[loaded] com.symantec.kext.internetSecurity (5.4f4 - SDK 10.8) [Click for support]
[loaded] com.symantec.kext.ips (3.10.2f23 - SDK 10.8) [Click for support]
Launch Agents: ℹ️
[running] at.obdev.LittleSnitchUIAgent.plist [Click for support]
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[running] com.bjango.istatmenusagent.plist [Click for support]
[running] com.bjango.istatmenusnotifications.plist [Click for support]
[loaded] com.divx.dms.agent.plist [Click for support]
[loaded] com.divx.update.agent.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[not loaded] com.maintain.LogOut.plist [Click for support]
[not loaded] com.maintain.PurgeInactiveMemory.plist [Click for support]
[not loaded] com.maintain.Restart.plist [Click for support]
[not loaded] com.maintain.ShutDown.plist [Click for support]
[not loaded] com.maintain.Sleep.plist [Click for support]
[running] com.maintain.SystemEvents.plist [Click for support]
[running] com.micromat.TechToolProAgent.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] com.symantec.errorreporter-periodicagent.plist [Click for support]
[running] com.symantec.uiagent.application.plist [Click for support]
Launch Daemons: ℹ️
[running] at.obdev.littlesnitchd.plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.bjango.istatmenusdaemon.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
[not loaded] com.maintain.AutoLoginUserScreenLocked.plist [Click for support]
[not loaded] com.maintain.CocktailScheduler.plist [Click for support]
[not loaded] com.maintain.HideSpotlightMenuBarIcon.plist [Click for support]
[running] com.micromat.TechToolProDaemon.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.symantec.errorreporter-periodic.plist [Click for support]
[loaded] com.symantec.liveupdate.daemon.ondemand.plist [Click for support]
[loaded] com.symantec.liveupdate.daemon.plist [Click for support]
[not loaded] com.symantec.nav.migrateqtf.plist [Click for support]
[running] com.symantec.sharedsettings.plist [Click for support]
[running] com.symantec.symdaemon.plist [Click for support]
[running] com.syniumsoftware.CleanAppDaemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[failed] com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist [Click for details]
[loaded] com.pia.pia_manager.plist [Click for support]
[failed] com.valvesoftware.steamclean.plist [Click for support] [Click for details]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Quicksilver Application (/Applications/Quicksilver.app)
Caffeine Application (/Applications/Caffeine.app)
iClipboard Application (/Applications/iClipboard.app)
Dropbox Application (/Applications/Dropbox.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
DivX Web Player: Version: 3.2.3.1164 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 10.1.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
o1dbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
QuickTime Plugin: Version: 7.7.3
googletalkbrowserplugin: Version: 5.41.0.0 - SDK 10.8 [Click for support]
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
Safari Extensions: ℹ️
1Password
Google Toolbar
Cryptocat
FastestTube
SaveFrom.net helper
3rd Party Preference Panes: ℹ️
CleanApp Logging Service [Click for support]
Flash Player [Click for support]
Growl [Click for support]
Java [Click for support]
Norton\nQuickMenu [Click for support]
TechTool Protection [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Tharapper: Disk size: 744.82 GB Disk used: 669.17 GB
Destinations:
Back Dat *** Up [Local]
Total size: 2.00 TB
Total number of backups: 21
Oldest backup: 2014-08-29 11:41:58 +0000
Last backup: 2015-04-21 07:37:56 +0000
Size of backup disk: Too small
Backup size 2.00 TB < (Disk used 669.17 GB X 3)
Top Processes by CPU: ℹ️
21% mdworker(4)
10% WindowServer
2% SystemUIServer
0% taskgated
0% iClipboard
Top Processes by Memory: ℹ️
865 MB kernel_task
328 MB SymDaemon
98 MB Dropbox
98 MB Quicksilver
82 MB Dock
Virtual Memory Information: ℹ️
11.00 GB Free RAM
4.65 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
Apr 23, 2015, 03:32:14 AM /Library/Logs/DiagnosticReports/World of Warcraft_2015-04-23-033214_[redacted].hang [Click for details]
Apr 23, 2015, 03:22:53 AM Self test - passed
Apr 23, 2015, 02:21:56 AM /Library/Logs/DiagnosticReports/World of Warcraft_2015-04-23-022156_[redacted].cpu_resource.diag [Click for details]
Apr 22, 2015, 09:41:46 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-22-094146_[ redacted].cpu_resource.diag [Click for details]
Apr 22, 2015, 08:31:29 AM /Library/Logs/DiagnosticReports/SymDaemon_2015-04-22-083129_[redacted].cpu_reso urce.diag [Click for details]
Apr 22, 2015, 12:37:25 AM /Library/Logs/DiagnosticReports/systemstats_2015-04-22-003725_[redacted].crash
Apr 21, 2015, 06:20:05 PM /Library/Logs/DiagnosticReports/SymDaemon_2015-04-21-182005_[redacted].cpu_reso urce.diag [Click for details]
Apr 21, 2015, 06:07:58 PM /Library/Logs/DiagnosticReports/Kernel_2015-04-21-180758_[redacted].panic [Click for details]
Apr 21, 2015, 12:18:51 PM /Library/Logs/DiagnosticReports/SymDaemon_2015-04-21-121851_[redacted].cpu_reso urce.diag [Click for details]
Apr 21, 2015, 06:24:44 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-21-062444_[ redacted].cpu_resource.diag [Click for details]
Apr 21, 2015, 03:14:54 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-21-031454_[ redacted].cpu_resource.diag [Click for details]
Apr 21, 2015, 12:31:29 AM /Library/Logs/DiagnosticReports/SymDaemon_2015-04-21-003129_[redacted].cpu_reso urce.diag [Click for details]
Apr 20, 2015, 09:30:24 AM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-20-093024_[ redacted].cpu_resource.diag [Click for details]
Apr 20, 2015, 08:45:08 AM /Library/Logs/DiagnosticReports/SymDaemon_2015-04-20-084508_[redacted].cpu_reso urce.diag [Click for details]
Apr 11, 2015, 01:04:05 AM /Library/Logs/DiagnosticReports/Kernel_2015-04-11-010405_[redacted].panic [Click for details]
Apr 9, 2015, 07:15:59 PM /Library/Logs/DiagnosticReports/Kernel_2015-04-09-191559_[redacted].panic [Click for details]
Apr 22, 2015, 08:54:47 AM /Users/[redacted]/Library/Logs/DiagnosticReports/pia_tray_2015-04-22-085447_[re dacted].crash
Console report
Date/Time: 2015-04-09 19:37:05 -0500 OS Version: 10.10.3 (Build 14D130a) Architecture: x86_64
Report Version: 19
Command: WindowServer
Path: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ CoreGraphics.framework/Resources/WindowServer
Version: Parent: PID:
Event: Thread: Duration: Steps:
??? (???) launchd [1]
152
cpu usage (microstackshots only) 0x42a (56% cpu over 161 seconds) 161.00s
160
Hardware model: MacBookPro8,2 Active cpus: 8
Fan speed: 1996 rpm
Powerstats for: WindowServer [152] thread 0x42a
Primary state: User Activity: Power Source:
89 samples Non-Frontmost App, User mode, Thread QoS Unspecified 0 samples Idle, 137 samples Active
2015-04-09 19:37:06 -0500 2015-04-09 19:39:46 -0500
Start time:
End time:
Parent:
Microstackshots: 137 samples (85%)
launchd
0 samples on Battery, 137 samples on AC 137 start + 1 (libdyld.dylib) [0x7fff895525c9]
137 ??? (WindowServer + 3966) [0x103396f7e]
137 CGXServer + 839 (CoreGraphics) [0x7fff89fda27b]
120 CGXRunOneServicesPass + 155 (CoreGraphics) [0x7fff89fd9a21] 118 run_timer_pass + 412 (CoreGraphics) [0x7fff89f8eb65]
113 update_display_callback + 160 (CoreGraphics) [0x7fff8a0a0d61] 46 CGXUpdateDisplay + 6406 (CoreGraphics) [0x7fff8a0a271d]
44 CGXGLAccelComposite + 804 (CoreGraphics) [0x7fff89fa035d] 44 gl_composite_layers + 106 (CoreGraphics) [0x7fff89fa0c61]
28 gl_composite_layer_core + 397 (CoreGraphics) [0x7fff89fa5388] 10 gl_composite_active_backdrops + 9343 (CoreGraphics)
[0x7fff89faefa4]
10 composite_layer_above_backdrop + 308 (CoreGraphics)
[0x7fff89fb30c3]
10 gl_composite_layer_core + 1211 (CoreGraphics) [0x7fff89fa56b6] 9 gl_composite_core_animation + 2927 (CoreGraphics)
[0x7fff89fa3218]
[0x7fff8e7d87de]
182 (QuartzCore) [0x7fff8e71d794]
9 CARenderOGLRenderDisplay + 82 (QuartzCore)
9 CA::OGL::render(CA::OGL::Renderer&, CA::Render::Update*) + 9 CA::OGL::Renderer::render(CA::Render::Update const*) + 715
(QuartzCore) [0x7fff8e71dac1]
9 CA::OGL::render_root_layers(CA::OGL::Renderer&,
x_link_struct const*, CA::OGL::Gstate const&) + 420 (QuartzCore) [0x7fff8e7254cc] 9 CA::OGL::render_layers(CA::OGL::Renderer&,
CA::OGL::Layer*) + 158 (QuartzCore) [0x7fff8e72900f] 8
CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int) + 438 (QuartzCore) [0x7fff8e729246]
8 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore) [0x7fff8e72a1a5]
8 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore) [0x7fff8e72900f]
8 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float,
CA::OGL::Surface**, float*) + 221 (QuartzCore) [0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&,
CA::OGL::Layer*) + 158 (QuartzCore) [0x7fff8e72900f] 7
CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int) + 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore) [0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore) [0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore) [0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore) [0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore) [0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore) [0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore)
[0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore)
[0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore)
[0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore)
[0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
7 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore)
[0x7fff8e72a1a5]
7 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
7 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
3 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore)
[0x7fff8e72a1a5]
3 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
3 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
2 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 57 (QuartzCore)
[0x7fff8e72a101]
2 CA::OGL::render_contents_background(CA::OGL::Renderer&, CA::OGL::Layer const*)
+ 2635 (QuartzCore) [0x7fff8e72af14]
2 CA::OGL::ContentsGeometry::fill_and_unbind(CA::OGL::Context&, CA::OGL::Image*,
CA::OGL::TextureFilter, float) const + 638 (QuartzCore) [0x7fff8e731ff0]
2 CA::OGL::ContentsGeometry::fill_and_unbind(CA::OGL::Context&, CA::OGL::Image*)
const + 418 (QuartzCore) [0x7fff8e7325ce]
2 CA::OGL::fill_rect_tex(CA::OGL::Context&, CA::OGL::RectState const&, float const*) +
173 (QuartzCore) [0x7fff8e7326a9]
2 CA::OGL::emit_one_part_rect(CA::OGL::Context&, CA::OGL::RectState const&, float
const*, unsigned int) + 1037 (QuartzCore) [0x7fff8e72c81b] CA::OGL::Context::ClippedArray::next_rect(CA::Bounds&) + 319 (QuartzCore)
2
[0x7fff8e72cab9]
CA::OGL::Context::array_flush() + 104 (QuartzCore) [0x7fff8e72162a]
2
2 CA::OGL::GLContext::draw_elements(CA::OGL::PrimitiveMode, unsigned int, unsigned
short const*, CA::OGL::Vertex const*, unsigned int, unsigned int, CA::OGL::ClipPlane const*) + 226 (QuartzCore) [0x7fff8e721712]
1
glDrawRangeElements_IMM_Exec + 1567 (GLEngine) [0x1052a84c9]
1 GHALSendPrimitive + 347 (AppleIntelHD3000GraphicsGLDriver) [0x12340002501a]
1 glrAppleSyncState + 80 (AppleIntelHD3000GraphicsGLDriver) [0x123400025222]
1 GHAL3D::CGen6PrivateStateProcessor::BindPipeline() + 103 (AppleIntelHD3000GraphicsGLDriver) [0x1234002ba167]
1 GHAL3D::CGen6PrivateStateProcessor::SetIndirectStateBindPipelineDirtyFlags() + 593 (AppleIntelHD3000GraphicsGLDriver) [0x1234002c3d61]
1 <Kernel mode>
glDrawRangeElements_IMM_Exec + 333 (GLEngine) [0x1052a7ff7]
1 gleDoDrawDispatchCore + 536 (GLEngine) [0x1052f2dbc]
1
1 gldUpdateDispatch + 3122 (AppleIntelHD3000GraphicsGLDriver) [0x12340001d2df]
1 glrUpdateHardwareState(GLDContextRec*, unsigned int*, unsigned char) + 7867 (AppleIntelHD3000GraphicsGLDriver) [0x123400020f65]
1 g575UpdateTextureState(GLDContextRec*, unsigned int, unsigned int) + 72 (AppleIntelHD3000GraphicsGLDriver) [0x123400306640]
1 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore)
[0x7fff8e72a1a5]
1 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore)
[0x7fff8e72900f]
1 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
1 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 57 (QuartzCore)
[0x7fff8e72a101]
CA::OGL::render_contents_background(CA::OGL::Renderer&, CA::OGL::Layer const*)
1
+ 2635 (QuartzCore) [0x7fff8e72af14]
1 CA::OGL::ContentsGeometry::fill_and_unbind(CA::OGL::Context&, CA::OGL::Image*,
CA::OGL::TextureFilter, float) const + 638 (QuartzCore) [0x7fff8e731ff0]
1 CA::OGL::ContentsGeometry::fill_and_unbind(CA::OGL::Context&, CA::OGL::Image*)
const + 418 (QuartzCore) [0x7fff8e7325ce]
1 CA::OGL::fill_rect_tex(CA::OGL::Context&, CA::OGL::RectState const&, float const*) +
173 (QuartzCore) [0x7fff8e7326a9]
1 CA::OGL::emit_one_part_rect(CA::OGL::Context&, CA::OGL::RectState const&, float
const*, unsigned int) + 1037 (QuartzCore) [0x7fff8e72c81b]
CA::OGL::Context::ClippedArray::next_rect(CA::Bounds&) + 319 (QuartzCore) [0x7fff8e72cab9]
1 CA::OGL::Context::array_flush() + 104 (QuartzCore) [0x7fff8e72162a]
1
1 CA::OGL::GLContext::draw_elements(CA::OGL::PrimitiveMode, unsigned int, unsigned short const*, CA::OGL::Vertex const*, unsigned int, unsigned int, CA::OGL::ClipPlane const*) + 226 (QuartzCore) [0x7fff8e721712]
1 glDrawRangeElements_IMM_Exec + 1567 (GLEngine) [0x1052a84c9]
1 GHALSendPrimitive + 347 (AppleIntelHD3000GraphicsGLDriver) [0x12340002501a]
1 glrAppleSyncState + 80 (AppleIntelHD3000GraphicsGLDriver) [0x123400025222]
1 GHAL3D::CGen6PrivateStateProcessor::BindPipeline() + 131 (AppleIntelHD3000GraphicsGLDriver) [0x1234002ba183]
1 GHAL3D::CGen6PrivateStateProcessor::BindIndirectState() + 242 (AppleIntelHD3000GraphicsGLDriver) [0x1234002ba412]
1 GHAL3D::CGen6PrivateStateProcessor::SetScissorRectangleState() + 432 (AppleIntelHD3000GraphicsGLDriver) [0x1234002ba670]
3 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 57 (QuartzCore)
[0x7fff8e72a101]
3 CA::OGL::render_contents_background(CA::OGL::Renderer&, CA::OGL::Layer const*)
+ 2635 (QuartzCore) [0x7fff8e72af14]
3 CA::OGL::ContentsGeometry::fill_and_unbind(CA::OGL::Context&, CA::OGL::Image*,
CA::OGL::TextureFilter, float) const + 638 (QuartzCore) [0x7fff8e731ff0]
3
CA::OGL::ContentsGeometry::fill_and_unbind(CA::OGL::Context&, CA::OGL::Image*) const + 418 (QuartzCore) [0x7fff8e7325ce]
3 CA::OGL::fill_rect_tex(CA::OGL::Context&, CA::OGL::RectState const&, float const*) +
173 (QuartzCore) [0x7fff8e7326a9]
3 CA::OGL::emit_one_part_rect(CA::OGL::Context&, CA::OGL::RectState const&, float
const*, unsigned int) + 1037 (QuartzCore) [0x7fff8e72c81b]
3 CA::OGL::Context::ClippedArray::next_rect(CA::Bounds&) + 319 (QuartzCore)
[0x7fff8e72cab9]
CA::OGL::Context::array_flush() + 104 (QuartzCore) [0x7fff8e72162a]
3
2 CA::OGL::GLContext::draw_elements(CA::OGL::PrimitiveMode, unsigned int, unsigned
short const*, CA::OGL::Vertex const*, unsigned int, unsigned int, CA::OGL::ClipPlane const*) + 226 (QuartzCore) [0x7fff8e721712]
2
glDrawRangeElements_IMM_Exec + 1567 (GLEngine) [0x1052a84c9]
2 GHALSendPrimitive + 347 (AppleIntelHD3000GraphicsGLDriver) [0x12340002501a]
1 glrAppleSyncState + 405 (AppleIntelHD3000GraphicsGLDriver) [0x123400025367]
1 bool GHAL3D::CGen6PublicStateProcessor::SendStateTemplate<false>(unsigned
char*&) + 4304 (AppleIntelHD3000GraphicsGLDriver) [0x1234002b7780]
1 glrAppleSyncState + 352 (AppleIntelHD3000GraphicsGLDriver) [0x123400025332]
1 GHAL3D::CAllocator>*) + 1 (AppleIntelHD3000GraphicsGLDriver) [0x1234000724d3]
GhalInterface::getBindingTablePatchHeaderSize(iSTD::CArray<SSHSlots,
1 <Kernel mode>
glDrawElements_IMM_Exec + 1433 (GLEngine) [0x1052a7eaa]
<Kernel mode>
1 1
CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 145 (QuartzCore)
[0x7fff8e72a159]
1 CA::OGL::prepare_layers(CA::OGL::Renderer&, CA::OGL::Layer&, x_link_struct
const&, CA::OGL::Gstate const&) + 73 (QuartzCore) [0x7fff8e72a28e]
1
CA::OGL::prepare_layer(CA::OGL::Renderer&, CA::Render::LayerNode*, CA::OGL::Layer&, CA::OGL::Gstate const&, unsigned int) + 1727 (QuartzCore) [0x7fff8e725d98]
1
1 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 57 (QuartzCore) [0x7fff8e72a101]
1 CA::OGL::render_contents_background(CA::OGL::Renderer&, CA::OGL::Layer const*)
+ 2807 (QuartzCore) [0x7fff8e72afc0] 1
CA::OGL::render_background(CA::OGL::Renderer&, CA::OGL::Layer const*) + 146 (QuartzCore) [0x7fff8e72b0b6]
1 CA::OGL::render_solid_background(CA::OGL::Renderer&, CA::OGL::Layer const*,
unsigned int, CA::Render::Pattern*) + 851 (QuartzCore) [0x7fff8e72b451]
1 CA::OGL::fill_round_rect(CA::OGL::Context&,
CA::OGL::RectState const&, double) + 61 (QuartzCore) [0x7fff8e72c02d]
1 CA::OGL::fill_rect(CA::OGL::Context&,
CA::OGL::RectState const&) + 180 (QuartzCore) [0x7fff8e72c2be] 1
CA::OGL::emit_one_part_rect(CA::OGL::Context&, CA::OGL::RectState const&, float const*, unsigned int) + 871 (QuartzCore) [0x7fff8e72c775]
1 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 405 (QuartzCore) [0x7fff8e729225]
1 CA::OGL::(anonymous
namespace)::MaskCorners::begin(CA::OGL::ImagingNode*) + 174 (QuartzCore) [0x7fff8e729426]
[0x7fff8e72994f] [0x7fff89fa2c1a] [0x7fff8e7bce50]
1 1
1 CA::Render::Vector::rect() const + 43 (QuartzCore) gl_composite_core_animation + 1393 (CoreGraphics)
CARenderUpdateInvalidateBackdrops + 32 (QuartzCore)
1 CA::Render::Update::invalidate_backdrops(CA::Shape const*) + 31 (QuartzCore) [0x7fff8e7bc497]
1 <Kernel mode>
7 gl_composite_active_backdrops + 12634 (CoreGraphics)
[0x7fff89fafc7f] [0x7fff89fb2def]
[0x12340001d2df]
5 gl_composite_emit_nine_part_rect + 2593 (CoreGraphics)
5 glBegin_Exec + 96 (GLEngine) [0x1051fd613]
3 gleDoDrawDispatchCore + 536 (GLEngine) [0x1052f2dbc]
3 gldUpdateDispatch + 3122 (AppleIntelHD3000GraphicsGLDriver)
1 glrUpdateHardwareState(GLDContextRec*, unsigned int*, unsigned char) + 2299 (AppleIntelHD3000GraphicsGLDriver) [0x12340001f9a5]
1 GHAL3D::CGen6PublicStateProcessor::SetLogicOpEnable(unsigned int, bool) + 96 (AppleIntelHD3000GraphicsGLDriver) [0x1234002af6f0]
1
GHAL3D::CGen6PublicStateProcessor::SetScissorRectangle(unsigned int, SRectangle<unsigned int>) + 208 (AppleIntelHD3000GraphicsGLDriver) [0x1234002b0400]
1 <Kernel mode>
2 gleDoDrawDispatchCore + 104 (GLEngine) [0x1052f2c0c]
[0x7fff8ec304de]
2 [0x7fff89fb2f0b]
2 IOConnectCallMethod + 349 (IOKit) [0x7fff8715498a] 2 io_connect_method + 381 (IOKit) [0x7fff871b116c]
2 mach_msg_trap + 10 (libsystem_kernel.dylib)
2 <Kernel mode> gl_composite_emit_nine_part_rect + 2877 (CoreGraphics)
[0x12340002501a]
2 gleUpdateDrawFramebufferState + 560 (GLEngine)
2 gldUpdateDrawFramebuffer + 117 (libGPUSupport.dylib)
[0x1052f1de6]
[0x1051ac336]
(AppleIntelHD3000GraphicsGLDriver) [0x1234002fdaee]
2 glrBindContextDrawFramebuffer + 2299
2 g575SubmitPacketsToken + 64 (AppleIntelHD3000GraphicsGLDriver) [0x12340002444d]
2 GHAL3D::CPrivateCommandTransport::FlushCommandBuffer(GHAL3D::FLUSH_TYPE
, unsigned char) + 280 (AppleIntelHD3000GraphicsGLDriver) [0x123400024718] 2 GhalInterface::getCommandBuffer(unsigned char**,
unsigned char**, unsigned int*, unsigned int*) + 134 (AppleIntelHD3000GraphicsGLDriver) [0x1234000025e6]
glEnd_Exec + 58 (GLEngine) [0x1051fd7fa]
2
2 GHALSendPrimitive + 347 (AppleIntelHD3000GraphicsGLDriver)
2 glrAppleSyncState + 405 (AppleIntelHD3000GraphicsGLDriver)
[0x123400025367]
1 bool
GHAL3D::CGen6PublicStateProcessor::SendStateTemplate<false>(unsigned char*&) + 5131 (AppleIntelHD3000GraphicsGLDriver) [0x1234002b7abb]
1 GhalInterface::writeBindingTablePatchHeader(unsigned char*, iSTD::CArray<SSHSlots, GHAL3D::CAllocator>*,
iSTD::CBuffer<GHAL3D::CAllocator>*) + 47 (AppleIntelHD3000GraphicsGLDriver) [0x12340007371f]
1 bool GHAL3D::CGen6PublicStateProcessor::SendStateTemplate<false>(unsigned char*&) + 4449 (AppleIntelHD3000GraphicsGLDriver) [0x1234002b7811]
1 _platform_memmove$VARIANT$Nehalem + 112 (libsystem_platform.dylib) [0x7fff9465b3b0]
1 <Kernel mode>
2 gl_composite_active_backdrops + 6791 (CoreGraphics)
[0x7fff89fae5ac]
2 gl_composite_layers + 106 (CoreGraphics) [0x7fff89fa0c61]
2 gl_composite_layer_core + 1211 (CoreGraphics) [0x7fff89fa56b6] 2 gl_composite_core_animation + 2927 (CoreGraphics)
[0x7fff89fa3218]
[0x7fff8e7d87de]
182 (QuartzCore) [0x7fff8e71d794]
2 CARenderOGLRenderDisplay + 82 (QuartzCore)
2 CA::OGL::render(CA::OGL::Renderer&, CA::Render::Update*) + 2 CA::OGL::Renderer::render(CA::Render::Update const*) + 715
(QuartzCore) [0x7fff8e71dac1]
2 CA::OGL::render_root_layers(CA::OGL::Renderer&,
x_link_struct const*, CA::OGL::Gstate const&) + 420 (QuartzCore) [0x7fff8e7254cc] 2 CA::OGL::render_layers(CA::OGL::Renderer&,
CA::OGL::Layer*) + 158 (QuartzCore) [0x7fff8e72900f] 2
CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int) + 438 (QuartzCore) [0x7fff8e729246]
2 CA::OGL::LayerNode::apply(float, CA::OGL::Surface**, float*) + 221 (QuartzCore) [0x7fff8e72a1a5]
2 CA::OGL::render_layers(CA::OGL::Renderer&, CA::OGL::Layer*) + 158 (QuartzCore) [0x7fff8e72900f]
2 CA::OGL::ImagingNode::render(CA::OGL::ImagingNode::RenderClosure*, unsigned int)
+ 438 (QuartzCore) [0x7fff8e729246]
2 CA::OGL::LayerNode::apply(float,
CA::OGL::Surface**, float*) + 221 (QuartzCore) [0x7fff8e72a1a5]
2 CA::OGL::render_layers(CA::OGL::Renderer&,
CA::OGL::Layer*) + 158 (QuartzCore) [0x7fff8e72900f] 2
Remove Symantec software.
https://support.norton.com/sp/en/us/home/current/solutions/kb20080427024142EN_En dUserProfile_en_us?q=uninstall+symantec+for+mac
Repair Disk. http://support.apple.com/kb/PH5836
Reset SMC. http://support.apple.com/kb/HT3964
Choose the method for: "Resetting SMC on portables with a battery you should not remove on your own"
Increase Disk space.
1. Start up in Safe Mode.
http://support.apple.com/kb/PH11212
2. Backup your computer.
3. Empty Trash.
http://support.apple.com/kb/PH13806
4. Delete old iOS Devices Backup.
iTunes > Preferences > Devices
Highlight the old Backups , press “Delete Backup” and then “OK”.
http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
5. Move iTunes, iPhoto and iMovie media folders to an external drive.
iTunes
http://support.apple.com/en-us/HT201562
iPhoto
http://support.apple.com/kb/PH2506
iMovie
http://support.apple.com/kb/ph2289
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IPhone 5 frozen on black screen but "hard restart does not work
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Hello there, vsanfilippo2.
If you're iOS device isn't recognized at all on your computer, then the following Knowledge Base articles provide some great troubleshooting steps to follow, depending on the Operating System running on your computer:
iOS: Device not recognized in iTunes for OS X - Apple Support
or
iPhone, iPad, or iPod touch not recognized in iTunes for Windows - Apple Support
Thanks for reaching out to Apple Support Communities.
Cheers,
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Windows server 2003 not working after computer hard restart
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Can anyone help me, how to solve this problem ?
Thank you for your answersHi,
According to your description, my understanding is that Windows Server 2003 unable to start correctly.
You may try to restart the computer, when you see the message Please select the operating system to start, press the F8 . select the
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After downloading Lion (about 3-4 hours) on my iMac, and after installing it (about 35 minutes), I got a big red check mark on my screen saying the installation was "Successful," and a note that said my computer would automatically restart in 10-9-8-7-6, and so forth, seconds. I watched and waited. Down to zero. Then a white screen came on with the Apple logo, and a spinning wheel. And there it has stayed. No transition to blue screen, nothing. Just a white screen with the logo and spinner.
I have manually shut down, I have unplugged the plug, and waited between times. Multiple tries. Nothing. Just the white screen, Apple logo, and spinner.The following support article is somewhat outdated. Where it refers to booting from an installation disc, you should boot from your recovery partition (if running 10.7 or later) by holding down the key combination command-R at the chime.
Mac OS X: Gray screen appears during startup -
White Screen , Tried Hard Reset / Restore.
I opened my ipod touch but after i put it back i got a white screen and i tried everything from hard reset to restoring the ipod. please help. i never tried draining the battery but i am not sure how to do that with the screen white. Please HELP!!!
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PLEASE HELP !!!If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
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If you want to preserve the data on the boot drive, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.
There are several ways to back up a Mac that is unable to fully boot. You need an external hard drive to hold the backup data.
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So I have an HP 505B running in our office with Windows 7 Pro 32bit, intergrated nvidia graphics, and 4gbs of memory. Product number VS882UT.
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Won't get past white screen on shutdown/restart
When I choose shut down or restart on my 2012 rMBP, it logs out and moves to the white screen. From what I've seen, for an unlimited time.
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This has been a problem since before Mavericks. I've tried resetting pram, repairing permissions etc etc. any other advice?
Even just a list of things to check which I may have already would be appreciated so I can discount them.Been looking for a solution to this for ages and still no luck.
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Need help! White screen and hard drive
I have a MacBook Pro A1211 I got off Craigslist. It needed a new logic board and hard drive so I got both. My problem is I just found out the hard drive has windows on it and when I power on the MBP all I get is a white screen. My question is is there a way to get windows off that hard drive while its installed in the MBP? I've tried every command I could find online to push when I power on the MacBook but it does nothing. I bought a copy of snow leopard 10.6 factory sealed and put it in the super drive but it just spins for a while and then stops. The fans constantly run also but I'm new to MacBook so I don't know if that's suppose to happen. I got the disk management to come up one by holding down option and power on but it didn't give me the option of choosing the SuperDrive and I can't get it back up. It's almost like the keyboard isn't working. If there's any suggestions y'all can give me I'd appreciate it.
Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
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White screen on attempted restart plus disk stuck in drive
I had to restart my iMac after uninstalling a piece of software. On the attempted restart all I get is a white screen after the usual Apple sound. I did try to restart using what I thought was the system disk, but unfortunately I inserted the Snow Leopard disk by mistake and not the system disk (entirely my fault). I now have two problems - white screen on restart and a stuck disk. I have tried holding down the mouse key, the shift key and the "C" key repeatedly but none of them work. Appreciate any suggestions.
If 10.7.0 or later...
Bootup holding CMD+r, or the Option/alt key to boot from the Restore partitirion & use Disk Utility from there. -
White screen, new hard drive, blue screen. Help!
Tried to boot my MacBook Pro (2011) and just had blank white screen. Tried to boot from Mountain Lion bootable flash drive and just get a blue screen.
Installed new hard drive. Same thing. Suggestions?After the dealer looked it over, he determined it has a bad logic board. However, searching online, I see the cause of all these 2011 MBP failures is due to the Raedon graphics card in them. Apple was replacing free for iMacs with the same part, but so far isn't doing the same for MacBook Pro's. I have emailed Apple, intend to call them, and posted on their support forum as well as other ones. FRUSTRATING.
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White screen after hard drive change and installing 10.6
imac stuck on white screen at start up, changed the hard drive and reinstalled 10.6 its an older mac and can't handle any newer software. tried every thing i know.
Startup - Gray, Blue or White screen at boot, w/spinner/progress bar
Startup - Gray Screen
Startup Issues - Resolve
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White screen computer turns off
my macbook 2.16 intel duo running 10.6.8 has been turning itself off with a white screen, this follows weeks of fan noise that has now stopped. I have done all the basics and the hardrive is fine according to disc utility and tech tool all checks passed, I have it under ventilated the battery seems OK. Done the PRAM, safe mode, SMC reset battery thing ????
I'm afraid there's no other source of AHT as it's tailored to each model.
You can try calling Apple Customer Services and see if they can still burn you a replacement pair of discs. You'll need the serial no. of the mac and a credit card handy.
Alternatives are the likes of Tech Tool Pro, but we're talking €90-€100.
It is downloadable, though. -
Satellite P100 (PSPA6A) - White screen, freezes then restarts by itself
Hello,
I have a Toshiba Satellite P100(PSPA6A) and am running Windows XP on it. Over the past month, I have had a problem with my computer where the screen turns white, it then freezes and restarts by itself.
I have taken it to a computer store to get it checked out but they couldn't find anything wrong with it. I have tried to find if any programs are the source of this problem but I have not been able to find any. My computer can be on for 10hrs before this problem occurs and it can be on for about 5mins before this probelm occurs. It can also happen during the windows loading screen before it reaches the welcome screen. If this helps, there is a slight delay from when the screen turns white and when it freezes (I have music playing in the background on several occasions where the music was still playing for a few seconds while the screen was white, and then it froze and restarted).
Any help would be much appreciated.Hi!
Did you already check the RAM by yourself using Memtest86 as Boarder suggested? I mean Memtest86 is really great for testing the RAM and if there is a problem, Memtest86 should find it.
Furthermore I would recommend checking the HDD. Therefore you can use Drive Fitness Test and Google is your friend to find it.
This program is also freeware.
In worst case you should go to an authorized service provider. Maybe its a problem of the mainboard or CPU and this can be checked from a notebook technician.
Bye
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