White screen computer turns off

my macbook 2.16 intel duo running 10.6.8 has been turning itself off with a white screen, this follows weeks of fan noise that has now stopped. I have done all the basics and the hardrive is fine according to disc utility and tech tool all checks passed, I have it under ventilated the battery seems OK. Done the PRAM, safe mode, SMC reset battery thing ????

I'm afraid there's no other source of AHT as it's tailored to each model.
You can try calling Apple Customer Services and see if they can still burn you a replacement pair of discs. You'll need the serial no. of the mac and a credit card handy.
Alternatives are the likes of Tech Tool Pro, but we're talking €90-€100.
It is downloadable, though.

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My ipod 4th gen went onto a blank white screen and turned off. what should i do?

My iPod 4th gen was dead so I charged it, the apple sign appeared and stayed on the screen for about 10 minutes then went onto a blank white screen and turned off. Now I can't charge it and it has already happened multiple times. what should I do? I also don't know which iOS operating system it is, does that matter?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Crashes to white screen and turns off

I installed Lion yesterday.
Very dissapponted there is NO DOCUMENTATION on the new features after installation.
But whats really wrong...
The machine worked fine before lunch.
I shut down when I left.
After lunch I started up, the machine started to draw my desktop, then the screen went white, and the machine turned off.
No every time I restart it does the same thing.
Great OS

If still problem try the remaiing items of:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

N95 white screen then turn off

Hello!
I have a Nokia N95 with the following problem : when you want the phone to turn on, in displays a white screen for a short time then it turns off. Is this a software problem? Or a more serious hardware problem?

Good news, V35.2.001 seems to be a happy build on my N95-3, no strange keyboard errors, etc. as reported with V35 elsewhere in the forums.
Now my phone seems to spend more time on the 3G network, as opposed to 2.5G, which unfortunately for me can mean that this phone reports "Connection error" and can't make a call, whereas another mobile operator in the same location can call quite happily on their own 2.5G network. (Battery life seems a little shorter because of this too.)
It's too bad that the options for switching between "Dual Mode" and "GSM" are buried so deep in the N95 menu in the Tools -> Settings -> Phone -> Network -> "Network Mode" field...is there any way to make a one-press shortcut directly to that location?
My phone now also seems to forget the WEP key for my WLAN a lot...I am often re-entering the WEP key.
Otherwise, no complaints & no spontaneous white-screen reboots....except that my phone is pretty empty right now.
Thank you Fender77 & uzy3l for your advice. I followed Fender77's update routine..It was a good thing to put the extra soft reset back in, b/c after the first welcome reboot of my phone I accidentally chose my location as (top of the list) Afghanistan--oops! I don't live there....
The one thing is that Ovi Suite reported that the update process failed....on closer inspection, Ovi Suite was telling me that the restore failed. In reality, the phone was updated just fine, it is just empty & fresh.
I lost my 3rd-party apps and haven't had a chance to search for them again. My Contacts are also empty b/c I haven't yet tried to restore them from Ovi, b/c earlier when I backed them up Ovi lumped a bunch of my contacts from 2 phones together, and maybe I would have preferred to keep them separate. Haven't made the effort to restore pictures....maybe I'll just go forward and snap new ones.
Thanks very much for helping me understand about installing apps on a memory card & the consequences. I had not intentionally stored anything on a memory card, but it seems for some things (e.g.. voices) Nokia does automatically.
Thank you!

Screen is white, will not turn off, reset or nothing. what do I do?

screen is white, will not turn off, reset or nothing. what do I do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I was going on to a game and my screen turned white and wont turn off Plz help

My ipod went white and wouldnt turn off.I was playing myhorse then that happer.What happen to my IPod?
Plz help

- Try a reset:
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Connect the iPod to your computer and try to restore via iTunes.
- If screen still white, let the battery fully darain. After charging for an hour try the above again.

What do i do if my ipod touch screen went white and wont turn off?

what do i do if my ipod touch screen went white and wont turn off?

- Try a reset.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Connect to computer and restore if it appearsin iTunes.
- If screen still white let the battery fully drain. After charging for an hour repeat the above.

For several months my MacBook Pro screen randomly turns off, but keyboard is on. Today the computer just turned itself off. Why?

For several months my MacBook Pro screen randomly shuts off. The keyboard is on. To fix it I use the power button to shut the computer off. Today the entire computer turned off. It took several tries to turn it back on. What is causing this?

Are kernel panics occurring?
http://support.apple.com/kb/ts3742
If so, log it and post it for inspection:
http://support.apple.com/kb/ht2546
Ciao.

Please help - computer turns off randomly

I purchased my computer in the US in september - right before I moved to London. Mid november it died. The computer would turn on and chime, but the screen was dead. I took it to a 3rd party repair (which apple phone tech support insisted was just as good as the apple store) and they replaced the logic board. It all seemed fine until I took it home and used ichat video with my family - the computer turned off. It didn't shut down, just seemed to pause and go dead. I could reboot it and it had no recollection of incorrect shutdown with the exception of firefox. (I dont know if this is important, but every time it does this and i reboot, the sound resets to mute) I started to notice that the computer does this any time I use video functions for an extended period of time (or at least 20 minutes). I have brought it to the apple store twice, where they have repaired it twice. I have gone through at least one more logic board, a heat sink, something to do with the power adapter, as well as the battery. They cannot find anything wrong - 3 repairs later its still shutting down so I went to apple again. Unwilling to give up my computer YET again, they recommended I archive and install. I have now done that - now my computer is crawling - still crashing - and some programs decide to open up occasionally or start and stop without a crash notice. I tried to run disk utility and it froze. On top of this all, they recommended I download xslimmer to convert old power pc programs to the current intel format I'm running on my new macbook - this seems to have complicated things more. I asked them to replace the computer during my last genius bar visit, i was told that because my computer was purchased in the states they cannot replace it, and I will not be heading back to the states soon enough to have it replaced there. So anyone with any insight, please help! I bought a new computer so i wouldn't have to deal with these problems and its turning out to be more of a headache than my old powerbook g4.

I also forgot to mention that every 45-60 seconds there are two faint tick sounds coming from inside the computer.

When the screen saver turns off my front panel does not refresh.

when the screen saver turns off my front panel does not refresh. If I use the show desktop button sometimes I can not maximize my vi by just clicking on it from the start bar.

I utilize both a screen saver and the show desktop feature but have never seen this problem in the past. You might play around with your screen saver settings to see if they have any affect. You might also try another computer just to make sure something larger scale isn't going on. Also, testing with other programs to make sure it isn't a general OS issue is always a good idea. Other possibilities include changing your Video Driver settings, updating your video driver, and uninstalling - reinstalling.

HT1212 iPhone5, the screen is damaged, never synced to iTunes, locked screen, cannot turn off the device...

iPhone5, the screen is damaged, never synced to iTunes, locked screen, cannot turn off the device...

No. I would never take an iPhone to anyone other than Apple unless there was no alternative. You can get the display replaced on an iPhone 5 at most Apple stores for $149. If there's more damage, it will cost $229 for a full replacement. Both prices assuming you don't have AppleCare+.
As I said, taking it elsewhere forfeits your ability to ever get it serviced by Apple. Apple does not sell iPhone parts. There are no legitimate sources for iPhone parts. All the parts you will find are either salvaged from damaged phones or counterfeit.
If the phone is at all functional, you may be able to plug it into a computer and extract the photos and videos from the camera roll.

When i connect ipod 2 minutes later my computer turns off

when i connect my ipod to my computer 2 minutes later my computer turns off. It doesnt shut down, my screen goes blank and i cant do anything but turn my computer off at the wall. I have a healthy computer with service pack 2 so should be fine. Itunes recognises my ipod but because of this problem I have attempted the 5 r's to no avail.
Help why would it do this i cant find anyone with a similar problem.

hmmmmm.
let's see if there's a blue screen lurking behind the display problem.
1) Open your system control panel (Start->Control Panels->System).
2) Select the "Advanced" tab.
3) Click the "Startup and Recover" section's "Settings" button
4) Verify that under "System Failure" the "Automatically restart" checkbox is not checked.
now plug the ipod in. do you get a blue screen? if so, what numerical and text codes are you getting with it? (ie 0x[zeros/letters/numbers] CAPSANDUNDERSCORES)
if the blue screen mentions a specific file, let us know what that is called too. (exact spelling, please.)
here's a reference on the sorts of things i'm asking about:
Troubleshooting Windows Stop Messages

Mac will not boot up, white screen with turning gear for hours on end

mac will not boot up, white screen with turning gear for hours on end

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 9
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Up/Down Arrow keys do not perform their function on SOME websites or at SOME times, on other websites and at other times these keys work fine, updated firefox, restarted computer. turned off cursor key option in Advanced tab, using autoscrolling option.

Up/Down Arrow keys do not perform their function on SOME websites or at SOME times, on other websites and at other times these keys work fine, updated firefox, restarted computer. turned off cursor key option in Advanced tab, using autoscrolling option.

You may have switched on [http://kb.mozillazine.org/accessibility.browsewithcaret caret browsing].
You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.
See http://kb.mozillazine.org/Scrolling_with_arrow_keys_no_longer_works
* Tools > Options > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"

TS1717 While downloading the latest iTunes version, my computer turned off. When I opened iTunes, it says that "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes" Help please :(

While downloading the latest iTunes version, my computer turned off. When I opened iTunes, it says that "The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes" Help please

That message is usually a sign that you tried to roll back to an earlier build of iTunes, but occasionally I've seen it connected to a new upgrade. This technique should fix things.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

White screen computer turns off

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