White screen/dead everything at random times during recovery attempts and normal operation(no more)

L305- S5944--#3915257Q presently doing recovery with both my recovery disks and Toshiba supplied disks. machine goes dead with white screen while doing various things like deletelting data ect....Recovery being preformed because same problem occured running programs with Vista. Hard drive is wd 2500bevs and it checked it out ok on WD's Lifeguard tests. Has new battery and I reset bios to factury settings.Tried numerous combos in recovery selections, but keep getting white screen and dead machine.Help Capn

thanks for the comprehensive info. i experienced this for the first time today. i bought my macbook the day they were released. the shutdown happenned for me after leaving my computer on overnight with no programs running. about two minutes into web browsing it shutdown. it then shutdown in the middle of restarts. i disattached power cord, external hard drive, dvd burner & ethernet & it powered up and has been working for about 20 minutes since.
this computer has really been a lemon. first my superdrive scratches the **** (just previewed this, i can't believe they sensor the h_ word?) out of discs, then the trackpad button becomes very hard to push. i've been working around those issues using an external dvd burner and mouse, but not sure how to work around sudden shutdowns. i haven't been able to send it in for repairs yet since i bought it cause i needed it's dvd authoring capabilities for a class i was taking, plus i wanted to make sure nothing else went wrong (self fulfilling prophecy?). i was planning on taking it on vacation with me, but guess i better pack my old ibook too (which other than a cd burner which sucked from the start, has been very reliable). i'll send in my macbook when i get back.
anyway, thanks for the info & advice! i'll back up my crucial data now.
white macbook, 2GHz, 1GB ram (factory installed) Mac OS X (10.4.7)
macbook Mac OS X (10.4.6)
macbook Mac OS X (10.4.6)

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Hi It sounds like a bug. Go to settings iCloud backup over your WiFi Then Restore back to Factory Settings. After Restore use same Apple ID then you will get all your apps & data back. Do Restore over your WiFi. Since ios 7 Almost everything can be done over WiFi you don't need to use your PC. Cheers Brian

White screen & won't boot after Time Machine restore 10.8.2

Hello,
I know someone posted a similar issue but that it was related to a hardware failure. Mine was not a hardware failure.
Just wanted to give an FYI to anyone who may run into this issue. I recently restored my Macbook Pro from a Time Machine backup (10.8.2)
and I was getting a blank white screen at startup where the spinning line "|" would appear and then go away, and then come back, and then disappear... Over and over. Booting into single user mode resulted in the same issue.
I ended up re-installing Mountain Lion over itself and my machine booted sucessfully. Did all the software updates and I'm back at 10.8.2 again.
This is just an FYI, something for you to try if you get the same error, hope this helps someone.

Startup command-s and at the prompt type reboot
Then press return.

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Hello again V.K,
I'm taking the computer to assistance as suggested. Even tho I'm almost 100% sure that this isn't a hardware issue.
Here is why I'm not wasting my time on my affirmative. I'm computer science bacharelor, I know about computer architeture and S.O architeture and also I'm computer developer for more than 10 years now. All behaviors presented have no connection with hardware problems. What I'm trying to say is that I'm not just saying things for saying, I have a logic behind what I say.
For a short example, whenever mouse right click stops working on a specific window/software, if I click on the window top border and drag it around and go back to the window content, the click works again.
Also, my keyboard and mouse work via usb. Usb is working normally. If I plug a usb memory stick it shows that usb is working as it should be.
On windows, right button click is also not working inside any software window, but if I click on start button, icons on desktop, anything on windows epxlorer, it works as it should be. Isnt't there bootcamp underneath windows ?
on top of it, it's a brand new mac, i have it for 5 months.
All these people that have the same problem, do u think all of them have hardware issues? Do you think Apple would keep releasing new computers with hardware problems and they wont have any information/recall for them? and worst, the problems start in a random date ?
This is my first mac and all these problems, being hardware or not, makes me lose all confidence on Apple products.
Davi.

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IMAC starts up w/ tone, then white screen, then 1 min later grey apple - nothing else.
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Tried disabling everything USB and FireWire and the Likes

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i have a white screen on my computers. I tried resetting it and it worked for a few minutes until it was put to sleep and then went back to white screen when i turned it back on. I tried resetting again and it did not work. I then did restore for itunes. it didn't work. was wondering if i did restore, as a new phone set up in itunes will i loose my contacts. just want to make sure before i try in the event i have to buy a new phone want to be able to have the information to transfer.

restoring as new does just that. It will wipe your phone clean just as if you just bought it.
If you've been using your iPhone as recommended, you've been synching your contacts to your computer to a contact manager such as Outlook or Address Book, or you've been synching your contacts with a cloud service like MobileMe or Google. Your contacts should be safe in one of those locations.

Today my iPod touch 4 generation was dropped. now it just has a white screen. i tried reseting it by clicking the home and lock buttons but nothing helped. what is my problem and how do i fix it?

Today my iPod touch 4 generation was dropped. now it just has a white screen. i tried reseting it by clicking the home and lock buttons but nothing helped. what is my problem and how do i fix it?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My iPhone 4s randomly went into recovery mode and iTunes can't get it to restore.

Last night my iPhone randomly went into recovery mode on me. Just before I went to sleep a bunch of static lines appeared across the screen. The screen went dark and a few seconds later the Apple logo appeared. A few seconds later is disappeared. A few seconds later it came back. So on and so forth. I thought I had turned it off and was going to deal with it in the morning, but when I woke up the iPhone still just had the Apple logo going on and off again.
I've tried everything today. All the different button hold methods out there. I've tried to sync it to iTunes but the same **** keeps happening over and over again.
A message pops up saying "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." So I press OK. Then I press the "Restore iPhone..." button on iTunes. It asks me if I'm sure I want to "restore it to the factory settings" and I click "Restore and Update". It then says that its "extracting software", "preparing the iphone to restore", "waiting for the iphone", then "verifying iphone restore with Apple". As this is going on the "connect to iTunes" sign is shown on the screen of the iPhone. When the "waiting for the iPhone" part starts, my screen goes black, then the apple logo pops up. The "verifying iphone restore with apple" comes on the iTunes and the status bar appears underneath the Apple logo on my phone's screen. It sits there for a couple of seconds with no progress and then the screen goes black. Then iTunes has the same **** message saying "The iPhone 'iPhone' could not be resotred. An unknown error occured (9)."
I've gone through this process countless times in the past few hours and have done everything that apple support has told me. The windows system is fully updated. So is the iTunes. I've restarted the computer. I have no idea whats wrong and its making my blood boil.
A couple of notes about the phone:
It's over a year old. It's never had water damage. It was nearing the max capacity of its internal storage. This has never happened before. I keep it in an Otter Box. I had very little problems with the phone. Lately a couple of apps like snapchat and the barstool sports app were taking a little longer to open up or would randomly close out and sometimes my camera would take a while to get going. But this problem is just ridiculous and completely rendered the phone useless.

Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling

My iPhone 4s randomly went into recovery mode and I can't restore it with iTunes...what do I do?

Last night my iPhone randomly went into recovery mode on me. Just before I went to sleep a bunch of static lines appeared across the screen. The screen went dark and a few seconds later the Apple logo appeared. A few seconds later is disappeared. A few seconds later it came back. So on and so forth. I thought I had turned it off and was going to deal with it in the morning, but when I woke up the iPhone still just had the Apple logo going on and off again.
I've tried everything today. All the different button hold methods out there. I've tried to sync it to iTunes but the same **** keeps happening over and over again.
A message pops up saying "iTunes has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes." So I press OK. Then I press the "Restore iPhone..." button on iTunes. It asks me if I'm sure I want to "restore it to the factory settings" and I click "Restore and Update". It then says that its "extracting software", "preparing the iphone to restore", "waiting for the iphone", then "verifying iphone restore with Apple". As this is going on the "connect to iTunes" sign is shown on the screen of the iPhone. When the "waiting for the iPhone" part starts, my screen goes black, then the apple logo pops up. The "verifying iphone restore with apple" comes on the iTunes and the status bar appears underneath the Apple logo on my phone's screen. It sits there for a couple of seconds with no progress and then the screen goes black. Then iTunes has the same **** message saying "The iPhone 'iPhone' could not be resotred. An unknown error occured (9)."
I've gone through this process countless times in the past few hours and have done everything that apple support has told me. The windows system is fully updated. So is the iTunes. I've restarted the computer. I have no idea whats wrong and its making my blood boil.
A couple of notes about the phone:
It's over a year old. It's never had water damage. It was nearing the max capacity of its internal storage. This has never happened before. I keep it in an Otter Box. I had very little problems with the phone. Lately a couple of apps like snapchat and the barstool sports app were taking a little longer to open up or would randomly close out and sometimes my camera would take a while to get going. But this problem is just ridiculous and completely rendered the phone useless.

Hello Sean,
It sounds like you are constantly needing to restore your phone because it keeps going into recovery mode. Usually putting a device into recovery mode and restoring it can help isolate an issue to your iPhone hardware if an issue persists afterwards. I would try manually putting it into recovery mode and restoring it 1 more time:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
If that does not resolve it the symptoms indicate to me that it is a hardware issue causing this to happen and would seek service for it:
iPhone Repair - Other Repairs
https://www.apple.com/support/iphone/repair/other/
Thank you for using Apple Support Communities.
All the best,
Sterling

Updates from Apple result in white screen, have to reinstall thru time machine, 4hrs.

I have a Mac 21.5, OS X Yosemite 10.10.2
Processor: 3.06 GHz; intel Core i3
Memory 4 GB 1333MHz DDR3
If I do an update from Apple I end up with the White Screen of Death. I restore thru Time Machine and this takes about 4hrs. I have to turn off, unplug everything then plug everything back in, power up while holding "shift" "command" "r" and "p", keeping my finger on power button till I get an option screen with 4 choices. I've found, restore with Time Machine the best choice. It takes two people to hold the keys and power up. I don't know why this happens, hoping for some ideas. There has to be an easier and faster way to restore. I currently have an update pending, 10.10.3, I just did 10.10.2 Saturday (04-11-15) and had to go through all of the above to get update and eliminate "white screen" to restore.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
        Part 1 of 8 done at … sec
        Part 8 of 8 done at … sec
        The test results are on the Clipboard.
        Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Nokia N8. Screen going off at random times after B...

I had belle for few weeks on my n8 now and I noticed very annoying issue. At completely random times screen goes off. It is not going off per settings. I have to lock the screen and then unlock it or else there is no response by touching it. I could be browsing web or checking email and it will go dark, it is not because of lack of activity.
Any help ?

Hi aim1999,
Have tried performing a soft reset or hard reset on the phone to see if it was a bad install?
To do Soft reset: Enter *#7780# into your phone's keypad
Note: this will not delete any data from the device.
To do a Hard reset: Enter *#7370#
Note: You will need to back up your data before you do this because it will erase all data from the phone.
If this still does not fix your problem, you may have to take the device into a Nokia Care Point for further inspection.
Regards,
haZey
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If it also solves your problem, clicking ACCEPT AS SOLUTION below it will benefit other users!

IPod struck on white screen, tried everything

Hi,
I have a 5th gereration iPod struck on the white screen. I've seen many posts with people having the same issue.
I never see the Apple logo, it doesn't seem to play any song, I can get it to be recognized by iTunes.
I've tried everything I could think of :
- followed the step of http://support.apple.com/kb/TA24040?viewlocale=en_US
- Reset (menu + center) dozen of times.
- Reset (menu + center) dozen of times + disk mode (center+play)
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None of those allowed me to play music (or get acces to the iPod)
Any ideas ?

It is probably a faulty screen, you may need to replace the screen.

Macbook won't load past white screen, tried everything.

Hi all,
I've tried everything I've come across to get my Macbook running again. Tried booting into safe mode, didnt work, tried fixing using fsck in single-user mode, fsck said it worked but still wouldn't boot! Even tried verbose mode but came across disk0s2 I/O error.
Can anyone help me out, it loads up to the white screen with the grey apple logo and the loading wheel goes round and round but goes no where.
Working on Mac OS X but forget exactly which one.

Hi, I had a similar problem a couple of years ago, the problem ended up being my hard drive had crashed on my macbook. You should take it to your nearest Genius Bar, they will check and see if thats the problem for free, fixing however if it is that can get expensive, of course thats according to a very poor college student, It was about 220 or so. but if you do find out its the HDD you could always just go buy one and instal it yourself, I hear it not that hard to do acutally. Good luck!

I have a white screen that pops up every time my 3gs Sleeps, I have reset it, restored it, etc.. Any suggestions on how to fix this? when it isn't showing a white screen it seems to be fine, so frustrating

I have tried almost everything and I still have a white screen that pops up

Reset to factory settings if that doesn't work, take it in to the Apple store.

White screen crashes my Iphone 5 TIMES IN ONE DAY!!!

Hi everyone,
I have had my Iphone for roughly 3 weeks and encountered this problem (white screen crash) within a few days of my purchase, at first I was worried because I wasn't aware of how common it was on the Iphone software, but today I have had it happen 3-5 times which is worrying me again, please can anyone advise me on what I should do? I have the latest update, I also have removed some recent apps that may have caused the problem. I am now thinking I should take my Iphone into an apple store and ask for a repair, is this the best thing to do?
Has anyone also experienced the white screen crash roughly 5 times in one day?? Just trying to establish if it is common for this to happen 5 times in one day
Thanks and much appreciated,
Sincerely,
Chris

I've owned iphones since the first one was introduced & have never experienced a "white screen crash".
Standard troubleshooting steps in the following order:
1. Reset: Press the sleep/wake button & home button at the same time, keep pressing until you see the apple logo, then release. Ignore the slide to power off.
If no change, continue:
2. Restore your phone from a backup, note: if the problem is related to corrupt data, while this will restore a fresh OS, it will also restore the problem.
If no change, continue:
3. Restore as a "new" phone in itunes & re-sync your content. All saved data will be lost.
If no change, make an appointment at an Apple store, as you most likely have a hardware problem.

White screen/dead everything at random times during recovery attempts and normal operation(no more)

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