White Screen - Freeze up

Hi BSC
My First appearance here, and have a 8520. on the whole all is well, and then on occasions a white screen appears with the message "Trying to connect to Desktop, there is no way to resolve, other than to pull battery. Is this to do withh blue tooth, or Wi-Fi   Thanks Remymartin

Hello Charlie
To be honest you have serious problem and I really do not believe you can solve it alone. It is not easy to say for sure why white display occurs at the boot up. In my opinion there can be several reasons responsible for this.
- Display (display cable, LCD electronic)
- as far as I know white screen occurs if FL inverter makes background light but there is no display signal it can be some defect on mainboard and there is no video signal
The best thing you can do is to contact authorized service provider. Let them check your notebook. They have special tools and there is no problem to find out why this happen.
Bye

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