White screen - itunes store

Hi,
I have just bought the new iMac, got all excited! Went to itunes store - lets me log in but only have a white screen to look at. Will allow updates to load so connected.
I can get into the Apps store from the icon but sooooooo slow .............. Any ideas?
Many thanks in advance

Hello there everythingisRosie,
I was researching the issue you were describing and found some information that may help you get iTunes back on track. In an article titled iTunes: Advanced iTunes Store troubleshooting found here: http://support.apple.com/kb/TS3297 I recommend starting with these steps and work your way down as needed. Do keep in mind that since you bought a brand new Apple product, it also comes with 90 days of complimentary telephone support.
Isolate the issue: (Mac OS X, Windows, iOS)
Make sure the issue is with the iTunes Store only. (You need an Internet connection to access the iTunes Store).Open a secure website to test if you are online as is necessary for the iTunes Store. This also tests if the main ports 80 and 443 are accessible. If the website works but the iTunes Store does not, it is most likely a firewall blocking the iTunes software or servers. If this is the case, follow the steps in the "Blocked by software firewall" section below.
Test using another device.If possible, another device, ideally on a different network, would help troubleshooting any iTunes Store issues most efficiently. If another device on another network has issues, the iTunes Store may be undergoing maintenance, and will be available soon.
Test using another network.
There is more, but this is the section you should start at. Congratulations on your new iMac!
Take care,
Sterling

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