WHITE SCREEN /  NO APPLE LOGO

I HAVE HAD MY I-POD FOR 4YRS.  I DROPPED IT ONCE AND NOW I ONLY HAVE A WHITE SCREEN. I HAVE TRIED EVERYTHING ONLINE AND ON APPLES WEBSITE TOFIX IT BUT, IT STILL WILL NOT WORK...  I WANT MY I-POD BACK.... HELP

I have the same problem, white screen with some color lines. Any help???

Similar Messages

  • ITunes Store wont open. Only thing appears is the white screen with Apple Logo

    iTunes Store won't opeen. Only thing appears is white screen with Apple Logo and takes really, really long to load.

    Hi Davin12,
    I'm sorry to hear you are having issues acessing the iTunes Store from your Windows computer.
    The article below may be able to help you with this issue.
    Click on the link below to see more details and screenshots. 
    I've quoted some helpful highlights for you:
    iTunes for Windows: iTunes Store connection troubleshooting
    Remove pop-up blockers
    Some pop-up or ad-blocking programs may interfere with the ability of iTunes to connect to the iTunes Store. Removing them in many cases will resolve the issue.
    Flush DNS Setting in Windows
    In some cases, the DNS information you computer uses to connect to the Internet needs to be reset. Follow these instructions to flush your Windows DNS information:
    Windows XP
    On the Start menu, click Run.
    In the Open field type cmd and click OK.
    In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
    You should see a message that the DNS Resolver Cache has been successfully flushed.
    Windows Vista and Windows 7
    On the Start menu, point to All Programs > Accessories and then right-click Command Prompt and chooseRun as Administrator from the shortcut menu. If Windows needs your permission to continue, click Continue.
    In the resulting window, type ipconfig /flushdns and press Return on the keyboard.
    You should see a message that the DNS Resolver Cache has been successfully flushed.
    Note: If, in the command prompt, you see this message: "The requested operation requires elevation", close the command prompt and repeat steps 1 and 2 above to be sure that Administrator privileges are used to access to Command Prompt.
    The article below will help you troubleshoot the issue from your computer or your iPod Touch:
    iTunes: Advanced iTunes Store troubleshooting
    I hope this information helps ....
    Have a great day!
    - Judy

  • MacBook Pro White screen, No apple logo, No question mark

    Hi guys
    I've MacBook pro 13 2010 model
    The Laptop turn on all the time when i press power button
    but  It's stuck in white screen ( without apple logo ) .  With hard drive connected or no hard drive i still can't see the question mark folder
    What i've done
    - Reset NVRM  ( shift + Command+ option + power )   and it worked as i can see light changed in the charger
    - I removed the hard drive put new one, then again removed hard from the board but no luck
    - connected the Laptop to a monitor but not even showing video in the external monitor
    Why can't i press PRAM button.   NVRM work OK but not PRAM  ( Option + Apple logo + P + R )
    so keyboard is fine

    askmeplz82,
    if you’re unable to boot into Mountain Lion’s Recovery mode, then that limits your self-help options. These options still remain:
    Do you still have the two grey installation DVDs which originally came in the box with your MacBook Pro?
    Do you have a bootable external disk?
    Do you have access to a FireWire cable and access to a second Mac with a FireWire port?
    Do you have a spare SATA disk which can be temporarily installed inside of your MacBook Pro?
    If the answer to all of these is no, then your only remaining option is to make an appointment at an Apple store or other qualified service facility so that they can diagnose/repair your MacBook Pro.

  • Recently when clicking on Safari, it refused to open saying there were some components damaged. It was suggested I backup, remove OSX and reinstall. Now all I get is white screen and apple logo when starting. What to do?l

    I Have an iMac desktop purchased in 2010 with OS X 6.1.6 and Snow Leapard. Recently after starting up, I was not able to open Safari. I checked for updates and all was well. I tried again and got a message saying Safari could not be opened because some components were damaged. After using Disk utilities to try and repair, it was suggested I uninstall OS X and reinstall from the disk. I did not at the time because I wanted to backup some info to a USB drive. But now when I startup all I get is the white screen and Apple logo and the loading symbol. What happened and How can Imfix it? I am not very tech savvy and don't know where to turn!

    Hi nancy mfromamity harbor,
    Welcome to the Support Communities! It sounds like reinstalling the Snow Leopard operating system is your next step.  This should not affect the documents and data that you currently have on your iMac. I'll include the information to show you how below.
    Mac OS X 10.6: Reinstalling Mac OS X
    http://support.apple.com/kb/PH6606
    Under some circumstances, you may need to reinstall Mac OS X. You can reinstall Mac OS X while keeping your files and user settings intact.
    Note:To reinstall Mac OS X from another computer on your network, see:
    Using another computer’s DVD or CD drive 
    To reinstall Mac OS X:
    Insert the Mac OS X installation disc and double-click the Install Mac OS X icon.
    Follow the onscreen instructions. In the pane where you select a disk, select your current Mac OS X disk (in most cases, it will be the only one available).
    If you want to control which parts of Mac OS X are installed, click Customize, and then select the parts you want to install.
    To start the installation, click Install.
    If you purchased a standalone version of Mac OS X, these installation instructions are in a PDF file located on the Mac OS X installation disc.
    If you need to reinstall the version of Mac OS X that was on your computer when you purchased it, or if you need to restore all the software on your computer (including Apple software, third-party applications, and other printer drivers), refer to the documentation that came with your computer.
    If you need to reinstall Mac OS X and you’ve been using Time Machine to back up your applications, files, and user settings, you can easily restore this information from your Time Machine backup disk after you’ve reinstalled Mac OS X.
    Nancy, here is the contact information if you need technical assistance to get your iMac up and running.
    Intel-based iMac - Contact Support - Apple Support
    http://www.apple.com/support/imac/intel/contact/
    Good luck!
    - Judy

  • My IPad Air is frozen with a white screen and Apple Logo on it.

    My Ipad Air is frozen with the white screen and apple logo.  I've tried resetting it several times and that doesn't help.  I tried connecting to ITunes, but it isn't recognizing the device. 
    The battery is fully charged, at least for now, so I am not sure what else to try.

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • Imac does not start white screen with apple logo.......

    Hi guys, my brand new Imac 21.5 got stuck on the white screen with apple logo and nonstop little wheel, but it never gets out of it....Disconnected everything else restarted but still nothing...stuck at the same screen. Please i need help, the machine is only 3 months old!!!

    Hi, do you have AppleCare?
    Call AppleHelp in any event 1-800-275-2273
    You could try booting from your discs (Disc#1) that came with your Mac -
    ...L

  • I get a white screen with apple logo and progress bar on my imac mavericks

    I get a white screen with apple logo and progress bar ,then computer shuts down
    when I turn my imac back on same thing happens,every time same thing
    pprogress bar only goes half way then computer shut down
    is there a solution ?
    if not is there a way to at least salvage some files and docs?
    i Have the latest imac 27

    Thanks I tried it but after I repaired my disk via disk utility at start up, it told me that
    my disk can't be repaired and to try to back up my files so I can format it
    but is there to back up my files?
    also what I get is white screen with the progress bar not grey

  • My macbook 13' (older version) starts only to white screen with apple logo tried to rebooot by pressing shift at the opening but it didn't finish starting before stopping please help anybody please

    is anbody there how does this work never done it before my macbook won't start past white screen with apple logo any ideas ?

    Are you using a 10.6 Snow Leopard Install DVD? If yes, you can erase and install following these directions: http://support.apple.com/kb/HT3910
    You'll know whether or not it is a hard drive issue when you get to step 8 under "Part One: Erasing the hard drive". If you do not see your hard drive in the list on the left side of the Disk Utility window then you know the Mac isn't seeing it—could be a loose cable, but more likely hard drive failure.
    If you can see it on the left, click on it and look at the bottom of the Disk Utility window. If you see something like "S.M.A.R.T status: failing" that is definitely a hard drive issue. Otherwise, you can just follow the directions for an erase and install!
    Might be worth fixing depending how much a repair would cost. Genius Bar could at least diagnose it for you and give a repair estimate. I'd look at what a new or refurbished one with your same specs would cost though to see if the price differential is worth it...

  • Mac book pro is unable to display desktop ,only white screen with apple logo is appearing

    Hi
    I have a Mac book pro, since today morning the Mac book pro is not starting. It just displays the white screen with Apple logo and search signal. Despite waiting for a long time desktop is not coming up.
    I have tried to restart it several time but the status remains same. Kindly help.
    Thank you
    Kind regards
    satish

    Gray, Blue or White screen at boot, w/spinner/progress bar

  • White screen with Apple logo/ not booting

    I recently tried to install the software for the "Flip" video camcorder and upon restarting my computer after installation, my computer is stuck on the white screen with Apple Logo, 'thinking" wheel spinning, and fans going full blast. I tried forcing a stop with turning computer off by holding power button in the back until system powered off. When I started the computer back up, it did the same thing.
    What is the likely problem and how do I fix this. I bought the computer used and do not have the OS X software that comes with the computer originally.

    You really need those discs. You can either buy a BLACK retail version of Leopard and use that or you can call Apple at 800-767-2775 and for a nominal fee they will send you the proper discs for your model. You will need the serial number, which you can find on the bottom of the foot of your computer. Do not buy any grey discs, they are machine specific and will not work on yours. In the meantime, try starting by resetting the PRAM and the SMU
    1. Shut down the computer.
    2. Unplug the computer's power cord.
    3. Press and hold the power button for 5 seconds.
    4. Release the power button.
    5. Attach the computers power cable.
    6. Press the power button to turn on the computer.
    You need to make sure also, that the software that comes with your Flip is compatible with the OS version you are running.
    Let us know how you make out,

  • Computer doesn't boot, stuck in white screen with Apple logo

    I got a friend that has a MacBook 2.0GHz, Black. The computer had some sort of problem so he took out the HD and placed it into another computer (MacBook 2.2GHz, Black). For some reason whenever the computer boots, it gets stuck in the white screen with the gray Apple logo, and shows up a bar, as if it's loading some sort of firmware update. It never advances, and it doesn't go thru.
    If he takes the same HD and puts it into an enclosure, first it would take a while to mount in another computer, and afterwards it would give some errors, but now it doesn't even load.
    Before he had the issue with his original computer everything was working fine, and there was no update going on when the computer got broken. The problem that that computer has isn't related to the HD.

    If you have physically removed the drive and connected it to another computer and it "took a while to mount" then it sounds like the drive itself is failing. Hopefully he maintains backups.
    Boot the MacBook in "verbose" mode (press and hold down option+v while powering up)
    http://support.apple.com/kb/HT1492
    In this mode you will see all the boot messages scroll by instead of the typical white screen with Apple logo. You will likely be able to see messages indicating what the computer is trying to do -- for example messages indicating that having failures or retrying to read the hard drive.
    The access arms on hard drives have to be precisely located above the "tracks" on the disk in order to read data. As the drive ages & wears, the accuracy of the arms can become sloppy, causing the read/write head to no longer be precisely located over a track. This results in failure to read correctly. Most drives have a useful life of about 5 years -- after which the failure rate will go up substantially. Fortunately, replacement hard drives are cheap.

  • After running mac tuneup got a red dot on the hard drive icon, nothing would respond, now on restart cant get past white screen with apple logo, mac tune up disk still in laptop

    after running mac tuneup got a red dot on the hard drive icon, nothing would respond, now on restart cant get past white screen with apple logo, mac tune up disk still in laptop

    Restart your MBP holding the trackpad down and hopefully the disk will be ejected.  Then try to return it and get a refund or put it in the trash.  There is nothing that software does for your MBP that you cannot do yourself or with free software.
    If can get your MBP started, delete all traces of the offending software.  Worst case is that you may have to erase the HDD and reload the OS and your user data.  I trust that you have a backup (minus MacTuneUp).
    Courcoul has given you his opinion in a very succinct manner, and as you might surmise, I agree with him.
    Ciao.

  • White Screen w/ Apple logo + spinning clock frozen after SL reboot

    Hi there,
    I bought a Mac Box Set and tried to install Snow Leopard to my Mac Mini (Intel chip with 2G RAM running Tiger) today by inserting the DVD into the original internal DVD RAM drive that came with the Mac Mini. The window shown up and I followed the instruction to double-clicked the Snow Leopard icon. Then I was prompted to click 'restart' and according to the instruction, the machine suppose to reboot and start the installation. Machine started reboot and everything seems ok until the process got stuck on the default white screen with Apple logo and a frozen 'spinning clock' after 3 to 5 min... then, waited for an hour and still showing the same screen.
    I tried manually power-off and redo the same process at least 5 times and the results are the same.
    Any suggestion is truly welcome and appreciated.

    I have actually tried to install SL on a brand-new (internal and unformatted) HDD but same 'frozen' screen shown up. According to the procedure, it supposed to show a screen to let me choose if I want to do partition on my new HDD and then format accordingly. Unfortunately, this screen never shows up...
    Any other thought/idea would be appreciated.

  • I bought iphone 5s 2 days ago and suddenly it turn off and start again till the white screen with apple logo and start again

    i bought iphone 5s 2 days ago and suddenly it turn off and start again till the white screen with apple logo and start again
    please answer me as soon as possible

    Hello Ahmedabokamar,
    Thanks for the question! I'd recommend taking a look at the following article for troubleshooting steps that can help get your iPhone working again.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Cheers,
    Allen

  • When i start my mac and i got white screen with apple logo

    when i start my mac and i got white screen with apple logo n spening round n round

    Try here
    https://discussions.apple.com/thread/4917686?start=0&tstart=0

  • TS3824 2011 mac mini won't go past white screen with apple logo

    My Mac mini won't move past a white screen with apple logo in the center. What should I do?

    Hi ..
    If you have v10.7 Lion installed, use Lion Recovery  to repair the startup disk if necessary, or reinstall the Mac OS X.
    If you are running a prior Mac OS X, boot from your install disc, run Disk Utility. The startup disk may need repairing >  Using Disk Utility to verify or repair disks
    And try Resetting your Mac's PRAM and NVRAM

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