White screen & not able to sync

I have an ipod touch 1st gen. Just recently, I haven't been able to sync with itunes & my comp. doesn't recognise the ipod (no chime when I connect the ipod thru USB, itunes doesn't show the device as being connected). Also (and I'm not sure if it is related) but I just have a white screen (no apple). I'm unable to get the power slide to show up. I've tried the 5 r's, updated my itunes to the latest verison, even tried to charge using A/C adapter & nada! Not sure if it is a problem with the charging connecting thingy or if the battery is just so far gone. Advice would be greatly appreciated.

Yup. We have an itouch 2nd gene, ipod 80g classic & 3 nanos and no problems with those. Just the 1st gene itouch. The screen stays white for literally 2 secs, then goes to black. I don't even get the battery image or the apple image anymore. I think it's deader than dead.... LOL!

Similar Messages

  • HT1386 my itunes does not recognize my ipod. I am not able to sync anything because it is not found. What can i do to be able to sync my ipod with itunes?

    I need help, my ipod touch is not being recognized by my itunes. I am not able to sync anything cause it is not found. What do i do?

    If the unit has NEVER been jailbroke, first try a system reset.  It cures many ills and it's quick, easy and harmless...  Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow the on-screen directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without being charged again.  Also, if you have IOS-7, read this.

  • I've downloaded the newest version of softwear to my iTunes libary (iOS 10.5 i believe) iTunes store now dosn't function right and i'm not able to sync. my iPod 4G with my libary. i've tried to reinstall iTunes, but for no use. help please.

    I've downloaded the newest version of softwear to my iTunes libary (iOS 10.5 i believe) iTunes store now dosn't function right and i'm not able to sync. my iPod 4G with my libary. i've tried to reinstall iTunes, but for no use. help please.

    well i have to be honest, but i don't know if it the vista you use has any significance for this. but you can try.
    okay follow:
    1: click "start" on the status line on the buttom of your screen.
    2: then click on "all Programs" and find "Accessories" and find the "command prompt"
    3: Right click with your mouse "command prompt" and click on "run as administrator"
    (as you has click'd on "run as administrator", "command prompt" should appear.)
    4: when it appears you need to type this "netsh windsock reset"
    5: wait for your computer to registrer the command you gave it, and restart your computer.
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  • When I connect my iPod to my computer, it is not recognised with my iTunes, so it is not able to sync or update, what do I do?

    When I connect my iPod to my computer, it is not recognised with my iTunes, so it is not able to sync or update, what do I do?

    I Have the same problem but am using windows 8 on a PC, my iPod nano 6th gen.  It seems that I updated to new version of iTunes and stopped recognizing my nano.  My ipod screen does tshow that it's connected, if you can help me.  Thanks!!

  • I restored my iphone6 from iCloud. How come I'm not able to sync music on computer?

    I restored my iPhone6 from iCloud. How come I'm not able to sync it with my computer? When I plug in my phone to my computer (PC), the "Welcome to your new iPhone" screen comes on. And my only two options are to set up as new phone or restore from an older phone. But I don't want to restore at all because my phone is already all set up. Is there a way to bypass the "Welcome to your new iPhone" screen?m Any help would be appreciated!

    I'm assuming your using iTunes to sync your iPhone correct?   When you plug your iPhone into your PC/Mac..Open iTunes.  Go to music tab.  Pick the music you want on your iPhone.  Press Sync.  . I'm assuning you've done thiis before so I apologize if I sound like I'm telling you something you've already done.  If you can please give more information it would be easier to solve your problem.

  • I am not able to sync my ipad after changing to the new itunes

    I upgraded the itunes to the latest version and now I am not able to sync my ipad. Can someone help?

    Sorry to hear that.
    If you have a question, please explain your issue in far greater detail and ask it.

  • I am facing issues with my music on my iOS device. I have five devices connected to my apple id. And out of which a Windows Machine and iPhone is not able to sync the purchased songs on the the Windows machine and the iPhone.

    I am facing issues with my music on my iOS device. I have five devices connected to my apple id. And out of which a Windows Machine and iPhone is not able to sync the purchased songs on the the Windows machine and the iPhone. The iPhone4 shows the songs are not supported and on the Windows Machine the songs do not play completely. Can anyone advice what could have gone wrong ? Because rest of the devices are synced to MacBook and they are able to sync the content normally.  I have even subscribed to iTunes Match but the problem is still not fixed.

    Firstly...  a little Clarity...
    Devices refer to iDevices... iPod... iPhone... iPad. ..   Not Computers.
    Authoriation applies ONLY to Computers... of which there is a Limit of 5 per Apple ID.
    If the issue is with iTunes on your Windows Computer... Perhaps you need to Re-install iTunes...
    See Here... to Uninstall and Re-Install iTunes...
    http://www.apple.com/support/itunes/install/

  • Since uninstalling / reinstalling iTunes I am not able to sync iPhotos with my Apple TV with the following warning message stating that this is due to a 'problem on your computer. The disk could not be read from or written to'. Please help!

    Since uninstalling / reinstalling iTunes I am not able to sync iPhotos with my Apple TV with the following warning message stating that this is due to a 'problem on your computer. The disk could not be read from or written to'. Please help!

    Welcome to Apple Discussions!
    Is all the software on your computer up to date?
    iTunes
    iPod Updater
    Also, try The Five R's
    btabz

  • I recently had to reinstall iTunes, and now it won't recognize my iphone so Im not able to sync my phone to iTunes.  How do I fix this?

    I recently reinstalled iTunes, and now it won't recognize my iphone so I'm not able to sync the phone with iTunes.  How do I fix this?

    It has been shown there are problems with the latest update of iTunes and Windows computers. What you need to do is remove and reinstall iTunes, and make sure that you follow the steps in this support document exactly. http://support.apple.com/kb/ht1923. If you do not follow them exactly, you will just compound your problems. Once you do this, you should have no trouble having the phone recognized in iTunes.

  • Not able to sync music on my iPhone 5 with ios 6.0.2 and latest version of itunes on PC

    Dear all,
    I have iPhone 5 with ios 6.0.2 and itunes with the latest version on my PC
    I did restor all details from itunes to my new iPhone easily but not able to sync music to it
    The funny thing is my wife has iPhone 5 also but on ios 6.0.1 and we did all sync including music sync
    I did reset the device and earase all content but it doesnt work.
    Whats wrong with ios 6.0.2 and how can i solve the above problem ??
    regarsd,

    A second generation iPod touch can't be updated past 4.2.1.
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  • I am not able to add videos to itunes. So I am not able to sync them with my IPhone4s. I ve tried: dragging to itunes, minimize file name of mp4, adding by file/folder still not adding. WHY? Please help.

    I am not able to add videos to itunes. So I am not able to sync them with my IPhone4s.
    I ve tried:
    dragging to itunes,
    minimize file name of mp4,
    adding by file/folder, but still not adding.
    WHY? Please help.

    This is very serious. Your computer got infected with ransom malware, Cryptowall.
    Go here for further info.
    CryptoWall 2.0 Anything Good about Buying you Keys? - General Security
    CryptoWall and DECRYPT_INSTRUCTION Ransomware Information Guide and FAQ

  • Hi support please help me to sync my ipod and iphone 5 . Since i have installed new itunes version 12 , i am not able to sync to transfer data to my devices through itunes.  I think there is some issue with tunes new version .kindly support ASAP.  Ra

    Hi support please help me to sync my ipod and iphone 5 . Since i have installed new itunes version 12 , i am not able to sync to transfer data to my devices through itunes.
    I think there is some issue with tunes new version .kindly support ASAP.
    Rachna khanna
    [email protected]

    you might need to buy a new cable from the apple store.

  • Not able to sync it stops abruptly

    i am not able to sync after connecting to i tune it stops abruptly

    What is the exact wording of the error messages and when were you doing when you received each error?

  • HT4059 I have PDF files in iBooks on my iPad and am not able to sync them to my Mac computer.  Please help!

    I have PDF files in iBooks on my iPad and am not able to sync them to my Mac computer.  Please help!

    You should be able to copy them over to your Mac's iTunes by connecting the iPad to it and doing File > Devices > Transfer Purchases (that should copy PDFs and epubs that are in iBooks, not just actual ibooks) - does that not work ?

  • I AM NOT ABLE TO SYNC PDFS ON IBOOKS ON MULTIPLE DEVICES?

    I AM NOT ABLE TO SYNC PDFS ON IBOOKS ON MULTIPLE DEVICES?   HOW CAN I DO THIS...  I HAVE SYNC ON ON ALL MY IDEVICES AND THEY ARE NOT SYNCYING

    Hi pimentel!
    I have an article here for you that can help address that question for you:
    iBooks: Viewing, syncing, saving, and printing PDFs on iPhone, iPad, and iPod touch
    http://support.apple.com/kb/ht4227
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

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