White Screen of Death - Hopefully not

I have been doing everything possible to repair my 16gig iPhone. It has an all white screen. I have tried to reset it, I tried updating to 3.0, I even restored to factory settings. It makes noise when I plug it into my laptop and iTunes recognizes it.
Any ideas of what it could be? I went to the Apple Store but they can't help me because my charging dock moisture sensor is pink. The phone has never been wet, I'm thinking it's from humidity or something. I took the phone apart, since my warranty is void anyway, and the other 3 sensors are still white.
Is this a hardware problem? If so what could it be? Thanks!

As per my understanding, boot up screen will come up on primary display. Since, primary is broken so you wont get it in external display. 
Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
the thread.

Similar Messages

  • How to resolve white screen of death

    My macbrook pro has been working just fine and then today when I opened it it had the white screen of death. Not sure how to resolve this issue.

    cruediger,
    you can try this: boot your MacBook Pro into Recovery mode by holding down a Command key and the R key as it starts up. Once the Mac OS X Utilities menu appears, select Disk Utility. On the left-hand side of the Disk Utility window, select your internal disk’s boot partition (typically called “Macintosh HD”). On the right-hand side, press the Verify Disk button if it’s not greyed out; if it is greyed out, or if it reports that errors were found, press the Repair Disk button. Once the verification/repair is completed, exit Disk Utility and select Restart from the Apple menu to restart in normal mode. Does it get past the white screen now?

  • Since updating the software on my iPhone 3gs it has developed the so called "white screen of death". The phone has not been dropped or damaged in anyway, the problem only developed after software upgrade. Rung apple and they were less than helpful

    since updating my iphone 3gs software it has developed the so called "white screen of death" this happened immediately after software install. It has never been dropped or damaged. I have tried the solution which seems to pop up most of holding down the power button and the home button for 10 seconds but this hasnt helped at all. Tried ringing apple, who were less than helpful and disinterested as the phone is out of warranty. I am hoping there is a solution which doesnt mean shelling out for a new phone! any ideas?

    Basics from the manual are restart, reset, restore.
    Try all of these.
    If these fail, then:
    iOS: Unable to update or restore

  • White screen of death + labtop screen not working (HELP PLEASE)

    Hello guys and thank you for reading this.
    As you can probably guess, I am no computer pro. I own a HP labtop (A8 quad-core vision AMD). Recently I wanted to log back on it and found out that my screen had broken while I was moving out. I then proceeded to plug my acer screen to it with the blue
    plug (you know the one with the 2 little screws :P) and when I finally logged on I saw that i had what they call the "white screen of death".
    I found out many videos and articles explaining how to get rid of this white screen. Unfortunately, when I start up my PC and press F8, I dont see this on my acer screen, for some reason it goes up only when I can log in to my computer so I can't see the
    Safe mode and everything. 
    It would be my greatest pleasure if someone could help me to get back into my labtop.
    Thank you for your consideration (sorry for the typos english is my 2nd language)<
    Gabriel.

    As per my understanding, boot up screen will come up on primary display. Since, primary is broken so you wont get it in external display. 
    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading
    the thread.

  • White Screen of Death and Wipe Did Not Work

    Hello - 
    I purchased my Blackberry 8900 a year ago and TMobile is my carrier.  
    I experienced a white screen of death on my Blackberry 8900 last nite while talking on it. It just dropped the call and the screen went white.  I shut it off then back on, white screen appeared after reboot.  I pulled the battery and left it out for 15 min, inserted it again and rebooted - still white. 
    I searched online and found a lot of info. My phone is recognized by the Desktop Manager software.  I was able to back up all of my data and applications.  I deleted all of the data on my phone through the DM as well (or thought I did - I can't tell if it worked or not).  I downloaded the current version of the OS from TMobile for reinstallation.  
    I downloaded JL Cmder to fully wipe the phone.  JL Cmder did not work on my home machine (Win 7) but I finally got it to work on my work machine (Vista) today.  
    I selected the wipe option (4) and JL Cmder successfully connected with the phone.  The phone rebooted and I got happy, but on phone reboot I did NOT get the "507" error all of the how-to sites say I'm supposed to get.  The phone rebooted with the same white screen and no error message.   I've run the wipe command from JL Cmder a few times on the phone and it connects, reboots but I still get the white screen with no error message.  
    Is there anything else I need to do to get this 507 error?  Or is my phone really dead?   
    I want to do what I can before I shell out more $$ for another phone.  
    Thanks in advance. 

    Thank you for your replies...
    jmrmb80 - Yes the device is still recognized by the Desktop Manager.  I reloaded the OS on it this morning and the App Loader says it was successful - but on reboot the white screen loads and thats it. 
    billrobinson - I haven't dropped the phone since I bought it.  I wish I had b/c then I could blame it on something.  My friends drop their phones all the time, spill stuff on them etc.... and I do nothing - and my phone blows up  

  • Traditional Solution To "White Screen of Death" Not Working

    My 2G 32GB iPod Touch was working fine, and an hour later, I got the "white screen of death." I tried the hard reboot, holding down the home/sleep button for 10 seconds. After that failed, I tried 15, 20, 25, etc. I tried upgrading to 4.0.2. Nothing. Restoring to factory settings. Nothing. Restoring factory settings AGAIN. Still just a white screen.
    A couple days later, I was seeing if it was just a screen error. Turns out, whenever I slide where the slider would have been on the screen, it made the unlock sound. When I had unlocked it, I poked around until I got into something with a keyboard, and all of the letters had the "click" sound whenever they were touched.
    My opinion is that the problem is a loose wire that connects to the LCD screen, just randomly getting unloose. However, I want a second opinion, and a potential solution.
    AND DO NOT TELL ME TO HOLD DOWN THE HOME AND SLEEP BUTTON FOR 10 SECONDS. IT DOES NOT WORK FOR THIS CASE. LET ME REPEAT. THAT SOLUTION. WILL NEVER WORK. FOR THIS SITUATION.

    Yeah. I've done that about a thousand times. Perhaps you didn't read what I wrote in all caps. Or perhaps you misread the title.
    http://www.youtube.com/watch?v=okvp29UhHCM&feature=related
    Imagine that what's happening in this video is on an iPod, and isn't an app. And there's no display of time or WiFi signal.

  • White screen of death from game.  And a new game not working at all

    My iPod touch 4th gen has been getting the white screen of death when I try to play plants vs zombies why does this keep happening and is there a way to stop it from happening again?
    And I recently installed fruit ninja and it won`t work at all it opens but it just says loading and then it crashes and I've tried running it in safe mode and it still dies the same thing what can I do to get the game to work?

    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          

  • White Screen of death / Hard drive not showing up on my MacBook

    So i get this white screen whenever I boot up my Macbook, and this recently happened. I've been reading a bunch throughout this site and others alike, and seems like this tends to happen often after playing with Boot Camp.
    I do recall messing with Bootcamp settings yesterday, and then today while I was working on something, my computer suddenly froze. I had to do a hard crash (held down the power button) and then when I restarted, my computer started giving me the white screen. I am not getting the Apple logo or the spinny wheel. I just hear the ticking/beeping sounds and thats it. I found this other post
    http://discussions.apple.com/thread.jspa?messageID=6635935&#6635935
    and I felt like it was exactly my situation, so I followed the procedure about putting in the leopard installation disk and going to disk utility. When I put the disk in, it took VERY long to actually detect the disk and then it showed me some progress and I got the boot from disk icon. I clicked that and went into Disk Utility as stated in the discussion, and I only saw the dvd drive listed in there. When I tried to just install the OS again, on the install to location page, there was no hard drive icon. I am freaking out because all my photography is on this computer atleast from the last couple of weeks that has no backup so far!
    Does this mean that all my data is LOST? That would really suck!
    Any help is appreciated and a Mac Newbie would really be thankful!
    Looking forward to some responses as soon as possible because I really need some of the stuff from that computer, and just can't afford to have the data lost!
    Is there any way to remove the macbook hard drive and put it in an external casing to just access it from another computer so I can back up all the data, and then just erase everything. I usually do that whenever my windows computers have problems! Thank you in advance

    I love my macbook!!!! wrote:
    I don't suggest you take the disk the out by yourself. You could damage the whole system and you might have to by a new one.
    I have to address this - removing the Macbook hard drive is not only remarkably easy, it's also perfectly allowed under the Apple warranty, and in fact Apple gives you step-by-step instructions here:
    http://manuals.info.apple.com/en/MacBook13inch_HardDriveDIY.pdf
    If you didn't get any help at the Store, your idea of putting the drive into an external case is definitely a good step I'd try to get the files to another Mac. (Note that a PC won't be able to read the Mac's drive unless you have MacDrive installed.)
    Matt

  • Satellite A350 - White Screen Of Death

    Hi
    I recently broke my screen in a temper tantrum and sent it in to Toshiba repair.
    They replaced my screen. That was about a month ago.
    I installed windows 7 3-4 days ago and it worked fine.
    I opened my laptop one night to discover a blank white screen.
    After turning it off and on, taking the battery out and in, the white screen still remained, then it randomly appeared with system restore options
    I restored the system and applied a microsoft hotfix to counteract the supposed windows 7 error. it did not work.
    The white screen appears when i put the laptop to sleep (shut the laptop) or shut it down.
    The screen appeared again yesterday and i left it overnight hoping it would change.
    My sister pulled out and put back in the battery and a screen appeared asking how you would like to start windows.
    I started windows then reinstalled Windows Vista using a mirosoft setup disc.
    After installing AVG antivirus it told me to restart.
    I restarted the laptop and instead of the toshiba logo appearing the white screen of death appeared.
    It stayed for 10-20 seconds then my laptop started.
    I looked at this article (http://www.laptoprepair101.com/laptop/2008/04/13/laptop-lcd-screen-turned-white/) and it suggested the screen may have problems. Should i send it back in to Toshiba?
    Can someone supply further diagnosis?
    My specs:
    Intel Core 2 Duo CPU P7450
    2.13ghz
    4.00GB RAM
    32 bit OS
    So basically i have a random white screen when i restart, turn on or bring the laptop back from sleeping. whether it recovers is a strange thing with many factors. i don't think its my OS because it happens on Vista and Windows 7
    please help as much as you can. i don't wan't to take it in for repair as it may cost money

    The screen has a 2 month warranty from the repair and the laptop still has half a year of general warranty. when the white screen appears i tried using HDMI to connect it to a TV and there was no change. Could it be due to the fact i upgraded to Windows 7? if so will they still charge me? is there any test i can do to check if it is a Hardware issue or a screen problem?
    i shut the laptop for a while yesterday and my brother opened it to see the white screen. i grabbed the right side of the screen and pushed it back and the logon screen came up. what would that suggest?
    thanks for the help

  • Hi my ipod got the white screen of death i hear thats what its called i was wondering if anybody new how to fix it? If someone knew it would be great to have a feedback

    Hi my ipod got the white screen of death i hear thats what its called i was wondering if anybody new how to fix it? If someone knew it would be great to have a feedback

    OMG that happened to my ipod as well... when i checked to see if there was anything that i could do alsmost everyone would tell me to hold the home and power button until it turned off then turn it back on... it didnt work with my ipod but worked with my friends... hopefully it works with yours. And if not but another one thats what i did and now the other one cracked i guess its just luck

  • White Screen of Death Questions [PLEASE HELP!]

    If someone actually cares about my issue, they will read all of the following. Let's see how many of you are out here and how many just want to answer simple short questions for reputation.
    Okay, so I've ran into my first ever iPod Touch issue. I've never owned an iPhone, but I have had an iPod in the past and know a bit about them. I'm going to be 100% honest and I need a serious answer because I'm upset and angry. If anyone can be bothered to read the following, THANK YOU. If anyone could help me out in any way by giving me suggestions/tips and/or a solution, THANK YOU. But anything that can help is appreciated.
    I had my board shorts on when this ocurred. I went to the toilet, doing my own business. I had my iPod Touch in my bank pocket which went to about half way down my thigh. The iPod Touch at the time was facing away from my thigh. Pulling down my pants, the iPod Touch hit the tiled floor. It hardly even hit the floor, all I heard was a little click and I realised it was my iPod. It was flat at the time, I picked it up and pressed the Home button immediately to ensure it was okay. It sort of lit up like a white background, but had a very low opacity. Since it was flat, I assumed it was normal.
    Putting my iPod on charge right after my toilet break, I waited and waited for it to charge quickly enough for me to see the screen as I was a little worried not having seen that faded screen before. When the Apple logo was to appear, it gave me a lit up white screen. I was so confused as there were no marks AT ALL on my screen or any other part of the iPod.
    NOTE: My iPod is still under warranty.
    Did my research and came to the conclusion that it was the infamous 'White Screen of Death'. Where do I go from here? I have no clue!
    I have important information such as a To Do list and my Contacts within the iPod. I NEED to retrieve this information. Is there any way I can do this?
    I can still use the iPod, as if the screen were showing. Sounds are working, but there is just a blank, lit up white screen. Sometimes when I hold the Home button, On/Off button & the Volume Up buttoon all at the same time for ~10-20 seconds, the Apple logo comes up as if the screen was all fixed. 5 Seconds later, it goes all funny as if there were faded white lines and a faded white background but still being able to see the logo/screen. When the iPod loads, it just goes back to the lit up white screen.
    Here's another odd thing to this, when I leave my iPod Touch sitting in a spot remotely, without touching it for a few hours, when I come back to it and hit the Home button, the iPod will begin to work fine as if nothing ever happened. No white screen, no nothing, just simply use it as I wish. I can even sometimes lock it, and then unclock it again with it still showing perfectly. However, when I tend to click the On/Off button after this happens, or if I just continue to use it for ~1 minute, it will eventually do the same as the above paragraph in second last sentence.
    This may be important:
    The iPod charges fine.
    The iPod can be used with my computer and iTunes fine.
    To sum it all up, everything can be done, including using the iPod, but with a lit up white screen.
    Here are some questions I have for you guys:
    Will Apple cover this in my warranty?
    If they won't, what should I do?
    How much would a replacement screen cost?
    Should I attempty to open my iPod if they do not cover it by warranty? (I have not attempted as I don't want to void anything).
    What could be the cause and why?
    How can I retrieve that important information? (Contacts & To Do List)
    Have you got any suggestions/tips for me?
    I need this resolved guys. I'm very upset and angry over the whole situation. If a little thump on the tiles like that (it's not like I dropped it or anything) can damage the screen that much, then this devices from Apple can't be very reliable. All I'm asking for is some genuine service/help to resolve my issue. If this can be done, I will be one VERY happy person.
    Daniel

    Will Apple cover this in my warranty?
    As stated above it is not covered by the warranty as it will be deemed accidental damage.  You can try explaining what happened to somebody at the Genius Bar and they may cut you some slack and replace it at no cost.  They might not though as Apple has started to really come down hard on eliminating replacing accidentally damaged iPods at no cost.
    If they won't, what should I do?
    Again, bring it into them anyways and explain what happened.  You have nothing to lose either way.  Otherwise, you really only have 2 other options.  Send it to a third party service center to have them take a look at it and possibly repair the iPod, or do some studying online and learn how to open up the device yourself and take a look.  There are some excellent step-by-step repair guides at http://www.ifixit.com/.
    How much would a replacement screen cost?
    This depends on where or how you have it repaired.  Here is Apple's repair pricing guide.
    http://www.apple.com/support/ipod/service/prices/
    Third party repair centers will cost less and they'll actually swap out the bad part rather than just replace the entire iPod as Apple does.
    Should I attempty to open my iPod if they do not cover it by warranty? (I have not attempted as I don't want to void anything).
    If you have a warranty on it still, I wouldn't quite yet.  Take it to your local Apple store as explained above.  Otherwise, I would only if you feel comfortable working with small electronics and consider yourself handy with them. 
    What could be the cause and why?
    As stated already, it could be a damaged or loose LCD ribbon cable or the LCD screen itself is damaged.  As to what exact component, there is no way to tell.
    How can I retrieve that important information? (Contacts & To Do List)
    Make a backup of the device in iTunes before taking or sending it in for service or before you decide to open it up (if you do happen to go that route).  See here what is included in the backup of the device.
    iTunes: About iOS backups
    If you get a new or replacement device you can restore it from that backup.
    Have you got any suggestions/tips for me?
    As I have already stated numerous times, try taking it into your local Apple Store and see if there is anything can do for you such as swap it out.  Remember that they are not obligated to do so since the damage is technically accidental.  Be kind and polite when explaning what happened. You never know what could happen!
    B-rock

  • My iPod touch 4th gen has the white screen of death and won't connect to iTunes to restore.

    I was updating from iOS 6 beta 1 to beta 2 when my ipod froze up and started showing the white screen of death. I've tried the trick where you hold the power and home button for ten seconds and tried to put it in DFU mode to restore. None of these tricks work and my screen is still white. Also I plug it into my Windows Vista computer with iTunes 10.6.3 but it wont show up. I really need help. I don't have warranty or money to buy a new one. My grandmother will heartbroken if $200 goes down the drain.

    Im not developer and I have ios 6 click this link http://www.youtube.com/watch?v=kHvf6Wty0nk&feature=plcp but anyway try putting it into dfu

  • My ipod touch 4th gen. is stuck on white screen of death.

    I recentally had dropped my ipod touch and when i picked it up it was stuck on the white screen of death. I tried to hard restart by holding down the power and home button at the same time, but the screen would only turn off then come right back on. Then i let the power drain. After it would no longer turn on i put it on the charger to find that the white screen would pop right back up. I didnt want to restore it but because its my only option i put it on my compute but itunes couldnt acess it because i had a passcode on it. is there a differnt way to restore it or fix it?  HELLLPPP MEEEE!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPod Nano white screen of death - RESURRECTED! :D

    Alright, here's the deal...A friend of mine has a new iPod Nano and gave it to me because it had stopped working, and was hoping it was worth something to recover. Sorry about the long story!
    It _wouldn't_ turn on. But, when connecting it to the computer via the USB dock cable, it comes on for a few seconds on a grey-whitish screen. Then turns back off, reboots, and tries again. Step 1 step 2. Nothing.
    Although, 'Diagnostics mode' or whatnot it is, does work however. It would still be a faint grey screen, but whiter and more vibrant, as if it's saying "Hey, I'm alive! I'm alive!!!" and I can go through settings and make it (sometimes) change colors, and reboot the iPod.
    I was thinking since iTunes never recognized it (It was plugged in the whole time) that I would drown in just for the sake of it.
    Well, 3 hours later after attempting to kill the poor thing, it... resurrected itself.
    I'm serious, it really seems to have unbelievably done it. When turning it on, I get 2 beeps, but no restart loop, the LCD stays on the white screen though, BUT, here's the good thing.
    NOW, I hear the system 'click' sounds when using the buttons and such that it's going through the menu, good news so far! It seems like it because after the 'boot' sequence (it appears to boot very fast, strangely).
    The good thing is (kinda) https://discussions.apple.com/thread/1517571?start=0&tstart=0 ... So I suspect that somehow, this method of submerging it under water, letting it dry, blowdrying it, and then leaving it in the heat, somehow restored the SD chip inside of it... possibly only for now... I'm going to use this moment to hopefully get all data off the device, and see for one last time if it's fully restorable...
    I have the power! Ok, so I hooked it up to the wall charger (just put the wall connector on the USB cord) and it now beeps two times, and after about 30 seconds or so, I get to the main menu, screen still white, but I can certainly hear the click letting me know I'm 'navigating' the iPod. It doesn't appear to have any music on it, or maybe it does, but I need to connect some earphones first. Or, it supposed to be display the 'sad iPod' icon, but I just don't see it, therefor, I'm blind as to the status of it.
    I likely guess it's the battery, since every time I disconnect it, it goes dead. Yep, just looked back, still on. Yep, still menu clicking. Yep, I can start it with no problems now. Any clue what I can try to do to resolve this? Obviously it's turning on, and it seems to be doing something, it boots, (apparently) so that's a good sign.
    Please, is there any hope at all in this iPod?  At all?
    AND, IT JUST BEEPED 2 TIMES AGAIN! And I was just typing... why did it do this? (Funny thing is, how it still works!) Is that really the menu button clicking? That would explain it, I mean it only plays the menu clicking sound AFTER about 30 seconds of it 'booting' to the iPod firmware, so it obviously has some sort of life to it. If I hook up my earphones... Holy Mac! I hear music! It's alive!!! It's alive!!! Oh my man!!! Yes!
    It has hope, in a way!
    Atleast, I hope, but it works! Freaking amazing! Jamming to some awesome beats right now, some cool hip hop, sound quality you ask? Great, actually! I don't know how, don't want to know, but it seems trying to kill this iPod actually resulted in it being resurrected? How? Who knows! This is awesome! iPod truly CAN have 2 lives, I guess!
    Cool stuff, I swear on that! My favorite song was on here too!
    How to adjust the volume on the iPod Nano? I don't care, it's playing at full volume, and it's awesome!
    The sad thing is, it still has the white screen of death, and the battery is apparently fried still (or needs a good 24-hour charging).
    This iPod has been sitting dead as a dud in the storage room for a good 1 year or so, unused. And now it came back to life in a flash. Unbelievable.
    I love you Apple.

    Your problem was moisture. It was wet inside and sitting around for a year let it all dry up.
    If you get this kind of thing happening, speed the process up by putting the iPod into a zip lock baggie with a dessicant (you know those little silica pouches) or even some rice to absorb the moisture. Let it sit for a few days and it should dry it all out.
    i

  • How to deal with the "white screen of death"?

    My 1 hour old iMac (27 inch i5) just died. I had used it for less than 30 mins when it downloaded an OS update and rebooted. Then it refuses to boot, stuck in a white screen.
    After that I slid in the recover disk and used the disk utility to restore the HDD as in the recover manual. It then spent 30 mins recovering,. However, on re-start it is still stuck in the white screen of death.
    What do i do now?

    Hi anerjee;
    With a brand new Mac, personally I would not mess with it. I would take it back to Apple and ask them to fix it.
    Allan

Maybe you are looking for