White Screen on iPod nano 6th gen

my iPod nano 6th generation is appearing with a white screen. i have tried the restore, but nothing has changed. what can i do ?

Get your iPod serviced either by Apple or a third party repair company.  For pricing on repairs done by Apple, see the link below.   If you live near an Apple store, I would set up an appointment at the Genius Bar and have them take a look at it as well.
http://www.apple.com/support/ipod/service/prices/
For third party repair centers, you can use Google to help you locate a desirable one to do the job.
B-rock

Similar Messages

  • IPod Nano 6th Gen - Functional but white screen on pressing wake/sleep button

    Hi
    I have an iPod Nano 6th Gen (out of warranty & applecare) - hasn't been dropped etc & never had any trouble.
    This morning I got the white screen after unplugging it from charging.
    I have tried hard reboot (power button + vol down). I have put it into disc mode (hard reboot + both volume buttons) and restored it to factory settings from itunes (10.6.3) . I've even put it into diagnostic mode and looked around to see if there were any tests I could do.
    Functionally the ipod works ok - plays music, volume changes, and it will shuffle on shaking/ play pause on double pressing the power button.
    The problem is when I switch off the screen by pressing the power button once - if I try to switch the screen on again I only get the white screen (although this doesn't affect music playing etc).
    The way to get around this is either doing a hard reboot (which is a pain as it removes all my settings) or by switching off the ipod, waiting 5 minutes, then switching it on again (this preserves my settings). If I switch off the ipod and try to switch it back on within 5 mins, it's straight to the white screen.
    The only other odd thing I noticed was that the screen was shaky/jolty and graphics not quite lining up etc, but this only lasted 10s and went once I started playing music...
    Any ideas as to what is causing this? I'm guessing maybe a hardware problem but it seems strange that there is no white screen on switching on, just from waking.
    It was a present from my dad and I'm very fond of it so would like to keep it/fix it if possible!
    Thankyou!

    Hello bfsf,
    Welcome to the Apple Support Communities!
    I understand that your iPod nano (6th generation) displays a white screen after waking from sleep. First let my say that you have completed some great isolation and troubleshooting steps on your own. Because the issue is still present after the fantastic troubleshooting you already completed, it may be necessary to have this iPod evaluated for service. If you would like more information on this process, please read over the information in the attached link.
    Apple - Support - Service Answer Center
    Cheers,
    Joe

  • My ipod nano 6th gen screen is white ive tried the hard disk mode with the power and volume buttons and it still wont work any suggestions?

    my ipod nano 6th gen screen is white ive tried the hard disk mode with the power and volume buttons and it still wont work any suggestions?

    You can try Restoring it in iTunes but I believe you will end up needing to have it serviced.

  • My ipod nano 6th gen has white screen

    please help my ipod nano 6th gen has white screen and wont go away, ive put into disk mode (dfu) and restored on itunes and still no resolution....ive tried hard reseting and still nothing

    It might also be a good idea to let the iPod's battery fully drain. Then charge it back up and restore it once more in iTunes.
    Otherwise, it's likely a hardware issue with the iPod's LCD display, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
    http://www.apple.com/support/ipod/service/prices/
    Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity.  A third party service will actually replace the damaged part for a little less.  Google "iPod screen repair" and you should get a number of results to work with.
    B-rock

  • My ipod nano 6th gen fell out of my pockey and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed

    My ipod nano 6th gen fell out of my pocket and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed? It is pretty frustrating, it fell from about 3 feet out of my pocket and now looks like it was beaten by a hammer.

    Debbie:
    deborahfromwindsor wrote:
    he advises restarting by inserting the OSX disc and pressing down the C button to reboot from there then selecting disk utility, hard disk and repair.... Does he mean me to hold down the C key on the alpha keyboard or the ctrl key?
    Should I just ask for my money back??? If it is a simple repair do I just literally push the disc in, push the power button and hold down the C button?
    That's where I would begin, too, with
    Repair Disk
    Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
    Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
    Select your HDD (manufacturer ID) in the left panel.
    Select First Aid in the Main panel.
    (Check S.M.A.R.TStatus of HDD at the bottom of right panel, and report if it saysanything but Verified)
    Click Repair Disk on the bottom right.
    If DU reports disk does not need repairs quit DU and restart.
    If DU reports errors Repair again and again until DU reports disk is repaired.
    If DU reports errors it cannot repair you will need touse autility like TechTool Pro,Drive Geniusor DiskWarrior
    First we need to determine if the issue you are experiencing with the computer is software or hardware based. Once we have gotten things sorted out there should be time enough to make you decision about keeping or returning it.
    cornelius

  • My Screen quit on my ipod nano 6th gen... still syncs to my mac but the screen functions wont work... Whats up with it?

    My Screen quit on my ipod nano 6th gen... still syncs to my mac but the screen functions wont work... Whats up with it?

    Read the PDF user manual for a possible solution:  iPod Manuals and/or iPod Nano Support 
    Every iPod comes with complimentary, single-incident telephone technical support within 90 days of your iPod purchase. 
    If you also purchased AppleCare, then your warranty is extended for technical support and hardware coverage for two years from the original purchase date of your iPod.

  • My ipod nano 6th gen doesn't start. When I plug it, only blink the apple logo on the screen. I try to reset it holding by 8 seconds start button and volume down and doesn't work. My Ipod doesn't have any shock or water damage. How can I do?

    My ipod nano 6th gen doesn't start. When I plug it, only blink the apple logo on the screen. I try to reset it holding by 8 seconds start button and volume down and doesn't work. My Ipod doesn't have any shock or water damage. How can I do?

    Hey rulosrojos,
    The article linked below details a number of troubleshooting steps that can help restore functionality to your iPod nano.
    iPod nano (6th generation): Hardware troubleshooting
    https://support.apple.com/en-us/TS3474
    Sincerely,
    Allen

  • Ipod nano 6th gen touch screen stopped working please help

    Everything on the ipod nano 6th gen is working except the touch screen and once it goes to sleep i have to hold the sleep button and the volume down button to turn it back on. I went into the volume -, sleep, volume + menu and went through the tests and in the touch panel error check section it says i have IC error reported: 0xFFFFFFFF. Please help as i have reset and restored and update itunes etc. Do i need to send it in to apple? The touch screen was working at one stage and then i disconected from the computer while it said eject first (this is when the touch screen stopped working) and put the ipod on a different computer. The first computer was windows 7 which i used just to charge it a little and the second one im using is windows vista.

    I have had the same problem and changed three Nano's. Each time the fault is diagnosed by Apple as "water damage".
    If you take your Nano to one of their maintenance centres they will look into either the headphone socket or the power dock and and tell you that you have infringed the warranty by somehow getting the thing wet.
    Basically is a poorly designed piece of kit whereas a simple shuffle is way more robust.
    I have given up with my Nano and am now using an old model

  • I have my ipod nano 6th gen. I cannot sync it, and this message appeared to the screen. " The ipod cannot be synced. The required folder cannot be found." how is it? Please help to fix this. thanks

    How to fix my newly acquired ipod nano 6th gen? i cannot sync it because it always appear to my screen that it cannot be synced. the required folder cannot be found? how is it?

    Is your iPod configured to sync photos?  If so, try disabling the syncing of photos and see if the error message goes away.
    Anything change with your iTunes library since the last time the Nano was able to successfully sync?
    B-rock

  • How much will apple charge me for fixing a cracked ipod nano 6th gen screen??

    Well I don't have any warranty and i want to get my ipod nano fixed! So how much will apple charge me to fix a cracked ipod nano 6th gen screen????

    They won't actually "fix" the iPod, but instead will replace it with an exact refurbished replica.  See this page for pricing.
    http://www.apple.com/support/ipod/service/prices/
    B-rock

  • My Ipod Nano (6th Gen) screen is frozen on an "ok to disconnect screen. i got this thing this morning and i really regret it!! HELP!!

    HEEEEEELLLLLLPPPPP!!!!!
    My brand-new IPod Nano (6th gen) is frozen on an "ok to disconnect screen. This happened right after ITunes said it was in recovery mode. The ipod said "do not disconnect" before and, Like an idiot i disconnected it, now it says "ok to disconnect". it has been like that for over an hour. I think it's a bit of a lost cause. im about ready to hammer this thing. Can anyone help???????

    Go to your Main Menu, then Setting and then Reset Settings. That helped me once with another issue.

  • My ipod nano 6th gen. is showing a blank screen

    My ipod nano 6th gen. is showing a blank screen and nthing happens while pressing volume down button and on or off button HELP PLEASE.........

    Same issue. Have tried connecting it iTunes to see if it's recognising it for restore?

  • My Ipod Nano (6th gen.) has gone white but I can barely still see the icons but not letters, what do I do?

    My Ipod Nano (6th gen.) has gone white but I can barely still see the icons but not letters, what do I do?

    Bring it to an Apple Store. That happened to my iPhone as well before it died. My nano wouldn't turn on so I brought it to an apple store and they gave me a new one

  • Got a refurbished iPod Nano 6th gen, and went to connect it to my PC,

    Got a refurbished iPod Nano 6th gen, and went to connect it to my PC, it said it was configured to Mac and went to restore it and install software. Now shows white screen with little computer icon and warning sign. won't reset

    By a reset, I assume you mean pressing and holding both the Sleep/Wake and Volume Down buttons together long enough for the Apple logo to appear?
    Can you try and force the Nano into Disk Mode and then connect it iTunes and restore it again?
    Putting iPod into Disk Mode
    B-rock

  • When connect ipod nano 6th gen i get error message "you need to format the disk in drive G: before you can use it Do you want to format it?"

    when connect ipod nano 6th gen i get error message "you need to format the disk in drive G: before you can use it Do you want to format it?" Any suggestions please

    Hi Michael
    These are the answers
     to your questions
    What is the OS version, Windows Server 2008?   
    Microsoft Windows [Version 6.0.6001]  
    SP1
     On which disk you choose to install it, the C: drive? 
    I have Raid 5
    What
    is the output of the Checkdsk?   It find Nothing
    Could
    you please upload us a screen shot?  I have no 
    Screen shot
    Is
    the C: drive is a external drive?  NO
    Besides,
    have you manually assigned the drive letter? 
    NO
    Thanks

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