White screen on ipod nano

Hi.
I bought my mum a ipod nano (4th Gen - the one without camera on the back) for her birthday but for some reason the screen keeps going white.
It has definately not had water damage as it is not red in the ipod jack.
It is over a year old, is there anything I can do?
I havent tried restoring etc because it appears to be a hardware fault - not software.
How hopeful should I be if I take it into an Apple store?
Thanks.
Paul

It might be a good idea to let the iPod's battery fully drain. Then charge it back up.
Otherwise, it's likely a hardware issue with the iPod's LCD display as you are already aware, meaning you'll need to take or send your iPod in for service either via Apple or a third party repair service. Here is Apple's repair pricing.
http://www.apple.com/support/ipod/service/prices/
Note that they don't actually repair the device, but exchange it for one of the same generation, model, and capacity.  A third party service will actually replace the damage part for a little less.  Google "iPod screen repair" and you should get a number of results to work with.
B-rock

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