White screen on iPod touch.  Quick fixes not working.

We have a two week old iPod touch that started going to a white screen.  We reset holding both buttons as many have suggested, but it returns and ends up going to white with a black apple fading away.  It never returns to normal.  iTunes won't recognize the iPod, either.  Any way to reset without using iTunes?

Try a reset, and if that fails, try again while in the appstore. No data is erased.
To reset the device:
Hold the power button and the home button down until the device shuts off, then power it back on and see if the problem is resolved.
~Lt. Leviathan

Similar Messages

  • White Screen on iPod Touch app store, NOT ITUNES.

    I have an iPod Touch 4th Generation running on iOS 6 and the App Store application recently stopped working on it. Everything else is running perfectly, it still has internet connection and everything, but nothing will load on the App Store. When you open the application it's just a white screen, no loading circle or anything, you can click on the five categories on the bottom still (Featured, Charts, Genius, Search, and Updates), but they are all just a white screen, with the exception of the "Search" option. When you go to search, everything is still white, but the gray search bar is still available and when you type in items it still auto finds matches for the keyword you're searching, but when you actually press search, nothing happens.
    I heard restoring the iPod might work, and that a lot of other people are having this problem, but it's happened to numerous people and I feel as if after the restore it might just come back.

    Try a reset, and if that fails, try again while in the appstore. No data is erased.
    To reset the device:
    Hold the power button and the home button down until the device shuts off, then power it back on and see if the problem is resolved.
    ~Lt. Leviathan

  • White screen on ipod touch can not turn it off.

    White screen on ipod touch 4th gen 8 gb and cannot turn it off

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
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  • HT5467 My location services in iPod Touch 5 is not working. Any help?? I really want to fix this issue.

    My location services in iPod Touch 5 is not working. Any help?? I really want to fix this issue.

    You do have it turned on ins settings>Privacy, right?
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    You can confirm that by going to place with a know located router like Starbucks or McDonalds

  • White screen on iPod Touch

    Is there an "Apple recommended" way to recover from the stuck "white screen" on iPod Touch?

    Yes. See the white screen topic of:
    iPod touch: Hardware troubleshooting

  • White screen on ipod touch tried holding sown bjuttons  nothing working  ned help

    white screen on ipod touch. tried holding buttons. dont work. need help.

    If your iPod is covered (insured) I would suggest taking it to Best Buy and see if there is anything they can do for you. Maybe try plugging it into iTunes and see what happens.

  • HT1212 My iPhones screen is broken(a black screen and the touch function does not work). I want to back it up, however I can't unlock it. I don't need to fix it, but i do need the information back up to new iPhone. How can i back it up?

    My iPhones screen is broken(a black screen and the touch function does not work).I want to back it up, however I can't unlock it. I don't need to fix it, but i do need the information back up to new iPhone. How can i back it up?

    i don't see a way for you to back up your phone, because it will require you to unlock the phone. 

  • The Wi-Fi on My iPod Touch 4G is Not Working (See Description)

    The Wi-Fi on my iPod Touch 4G is not working. People were working on my wi-fi, and, since it showed three bars still, I thought it was working. So when I found out it wasn't working, I tried to fix it by myself by forgetting the wi-fi network. Now, when I try to log in, it says that my password is incorrect (even though I know it is right). I think it is not working because I forgot the wi-fi network while they were working on it. I don't know what to do and I would like Wi-Fi to work on my iPod again (and it is working on my computers and my iPad). Can anyone help me? Thanks:)

    Try the following to rule out a software problem:                 
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar

  • My iPod touch 4G will not work after I tried to Downgrade it from iOS 5 to iOS 6

    My iPod touch 4G will not work after I tried to Downgrade it from iOS 5 to iOS 6. The screen is black and it doesn't work.

    Downgrading the iOS is not supported by Apple.
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • The speakers of my ipod touch 3g are not working. I alrady restarted it but that didn't work

    The speakers of my ipod touch 3g are not working. I alrady restarted it but that didn't work

    Try:
    - Inserting/removing the headphone plug or dozen times or so. Try cleaning out/blowing out the headphone jack:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. You likely have a bad headphone jack
    Apple Retail Store - Genius Bar

  • The earphone port on my ipod touch 4 does not work anymore, will I need to send it in for repairs?

    The earphone port on my ipod touch 4 does not work anymore, will I need to send it in for repairs?

    Apple will exchange your Pod for a refurbished one for:
    Apple - Support - iPod - Repair pricing
    A third-party place like this one is less expensive.  Google for more places.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • My Ipod touch apps are not working.

    My Ipod touch apps are not working. They attempt to appear but it seems like something is stopping them. They show up for less than a second then dissappear. Also all of my synced music dissappeared as well. I'm not sure if that is something in common?? I've tried resetting my ipod. I never link it to a computer, and that is why I synced my music from a friend. Please help me!

    Sorry I mean that I reset my settings. I havent reset the whole i pod. I want to try to keep all of my apps.

  • My ipod touch microphone is not working ,i restore new os but still in mute ,please help

    my ipod touch microphone is not working ,i restore new os but still in mute ,
    and suddenly it  gets shut down.
    please help

    Try here:
    iPod touch: Hardware troubleshooting
    You can make an appointment at the Genius Br of an Apple store and hear what they have to say.

  • White screen on ipod touch 4g

    How to get rid of the frozen white screen on my ipod touch 4g

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipod touch 5 is not working. I bought it about 9 months ago, is there anyway i can exchange it for a new one?

    I bought my ipod touch 5 about 9 months ago it is no longer working right there are vertical colored stripes on half the screen and it automatically is clicking things that i didn't want opened. Does anyone know if i can exchange my ipod for a new one (ordered it off of the apple website, don't believe i still have the e-mail) or kn ow a solution to this problem?

    Take it in for warranty exchange:
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • My "U" on my Ipod Touch Keyboard is not working. Any Suggestions??

    My ipod touch 4 has been working fine for about two years; however, over the weekend my key my keyboard is not functioning properly. The letter "U" is not responding when in vertical view, but works fine in horizontal view..its with all applications and I'm not sure how to fix it!

    Try the standard fixes to rule out a software problem:
    - Reset. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod
    If you still have  problem an appointment at the Genius Bar of an Apple store is in order.

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