White Screen on my Curve 8520

My BB Curve 8520 is 3 weeks old and yesterday morning it just turned blank white with a black line in the middle of the white screen. I can receivecalls and messages but can't view them. It goes blank after it goes idle. But after sometime the home screen appears and when it goes idle, it disappears again. Please help!!!!!!!!!
greatperson

Hi greatperson
I would suggest performing a backup of your BlackBerry smartphone then reloading the software as shown in the article below:
KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...
Thanks
-CptS
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Similar Messages

White screen of death - curve 8520

my blackberry curve 8520's screens went completely white and i have taken the battery out and in loads of times and it still wont work :s, ive done nothing to it and only had it for 6 months, someone help????!!!!???

Hello bluechad
Welcome to the Community
To resolve your problem Please Follow the Knowledge Base :
KB30280 : BlackBerry smartphone displays a blank white or black screen.
Please try it and let us know the result.
Prince
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White screen after replacing on 8520

I just replaced my screen on my 8520 and have checked the connections several times... keeps loading up as a white screen. Don't know what I did wrong... anyone have any clue? I know the screen works because I am took it from another one I had with a blown speaker.

Hi Sweetserph,
Thanks for your Post..!!
Better to get in touch with nearest BlackBerry Service Center for replacing handheld scren. Because a qualified technician can guide you about this in a better way.
Doing self R' n D may spoil warranty of handheld as well. Hope this help your query

Problem in screen of blackberry curve 8520

Hello all!
Sorry my bad English, but can you say me whats problem is it?
They send me a phone to resolve a problem, so I see the number of LCD but doesn't appears anything! So, I see that version 005 of screen. After received my item (screen) e tryed put in phone and when I turn on the phone appears that in image! can you say me what's wrong?
Other photo: http://imageshack.us/photo/my-images/15/jir8.jpg/

Hey codmaster,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
This is a hardware related issue, I suggest contacting your network service provider for repair options.
Let me know if you have any more questions.
Cheers.
-ViciousFerret
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Reocurring White screen 8520

So I continuously get the infamous white screen on my Curve 8520. I can plug it into my computer to push it to complete the task it is trying to do but I have to do this CONSTANTLY. Tonight I had to plug it in 7 times in 1 hour. SEVEN TIMES!!!!!!!!!!!! I've had enough and I am sick of this phone. Is there ANY way to fix this or should I just throw it against the wall like I would love to?
Solved!
Go to Solution.

Hello,
At this point I would recommend contacting the carrier to see what options you have available.
Thank you
-DrP
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White Screen on Curve 8520 when battery is fully or almost fully charged

Hello everyone,
This is my first post on Blackberry forums. My first Blackberry was a Curve 8310 and I recently obtained a Curve 8510. Beyond the trackball clogging/ replacement on the 8310, I had no issues at all. On the other hand, my 8520 continues to go "White Screen" even when the battery is charged. I notice it happens more when I am outside. I also experience very quick battery drains with no programs running in the background.
-2 different batteries tested with same problem.
-O/S installed and re-installed. Device wiped and re-installed again.
A battery pull will reboot but sometimes take a few attempts even when battery is 70% plus. I have read all the support forums and have not found a definitive answer or another Blackberry user with the same concern. Please help! Thanks in advance

Hello all again, Here is the answer to my own question regarding "White Screen on Blackberry Curve" It is the battery. I tried two different batteries; one was the original battery that came with the phone and the other came from my previous Blackberry Curve. Both batteries charged quickly and full but did not fully power the Curve which caused the White Screen when many applications were running, outside in the heat, or when the battery reached 70% or less. Bought an OEM Blackberry battery and the Curve 8520 has not had a problem since and the phone can go all day without a plug in or failure. White Screen = get a new battery. Hope this helps someone down the road.

Blackberry 8520 curve hangs, suddenly white screen comes and the only solution is to re-insert battery with power source on?

My Blackberry 8520 curve suddenly hangs giving a white screen and when i restart it - the screen remains white. After i put it into charge - then only a successful start is done. So the only solution as of now i have - is whenever my blackberry hangs - i need to remove the battery - insert it again - and immediately put it into charging via USB/Electric-Power. Even if i re-insert the battery - the white screen comes - unless and until i put it into charging Earlier i was guessing - my battery was weak - but no such problem. pls advise.

Hello subodh_jai,
Welcome to the forums.
Try following the steps in this article to resolve your issue. http://bbry.lv/cKy9A0
-SR
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Curve 8520 crashes alot and shows a white screen

I bought my bb in may. Now since a week ago it sometimes crashes the screen turns green and purple and it fades to white. I have to take out my battery and charge it without. Then when the sign of no battery shows I put it back in. When I reboot my bb without taking out the battery first it gets stuck in the process.
But the BB keeps on crashing, and the amount of crashes increase...
help me please?

Hello salgaga and welcome to the BlackBerry® Support Community Forums.
Sorry to hear you are experiencing an issue with your BlackBerry® Curve™ 8520 smartphone.
It would be advised you backup your user data using BlackBerry® Desktop Software and reinstall your software as shown in KB11320 How to perform a clean reload of the BlackBerry Device Software for Windows or KB19915 Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer
Before essential data is restored to your Curve, check to make sure you test the performance to ensure the screen is normal. Should the screen still display the alternate colours it would be advised you contact your point of sale for hardware related repairs.
Hope this answers your question.
-HMthePirate
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Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Curve 8520 keeps freezing and going to white screen

I recently had my curve replaced after the trackpad stopped working. Now my new curve keeps freezing when I'm on the internet, the screen will get white lines across it which gradually get bigger until the whole screen is white. A reboot doesn't work unless the phone is plugged into the charger and the problem never happens when the phone is on charge.
I've tried changing the browser settings so JavaScript isn't enabled, I've also reinstalled the software and finally decided to wipe my blackberry and restored it to the file i had saved from my old curve and I'm still getting the same problem.
I'm not sure whether it's linked to the battery as it also happens when making a call if the battery is low and when I reboot my curve after it's gone to a white screen the battery has usually dropped a few bars (usually from full to 2 bars)
If anyone has any ideas it would be greatly appreciated!

Could someone please help me. I have a blackberry 8520 and I recently accidentally put ONLY the keypad in the water but luckily I read that you have to keep it in the sun for 24 hours and it worked, next my charger port broke of then I got it fixed but right after I got it fixed every time I fully charge my phone or it have 2 or more bars in like 10 or 7mins it freezes and their are these lines then it goes into a white screen. I took the battery and put the batter back in the phone worked fine but then the battery went from full to battery drained shutting down?!? What do I do??

HELP with BlackBerry Curve 8520, White screen after update to App World 2.0

Hi, need an answer as soon as possible please.
i downloaded the app world 2.0, after that i was told to restart. I didt, but, now i just have a White screen with the little clock on it... please... need an answer now, because my BB ys my world... Bussines, life, everything...
Here is a pic of what I've mentioned...
BlackBerry does not start anymore

Same thing for me...I am using this post to try to solve:
http://supportforums.blackberry.com/t5/BlackBerry-Curve-BlackBerry-8500/Curve-8520-stuck-on-a-quot-w...

HELP PLEASE! Blackberry curve 8520 - keep getting stuck on "white screen"

Hi i only have this blackberry curve 8520 for like 3 days and already its getting stuck on the "white screen" i experienced this problem with my previous blackberry and after several battery removals it broke and wouldnt turn on again and NOW this new blackberry with the same white screen problem! please HELP ME ANYONE PLEASEEEEEEEEE!!!
thanks

Do you have a media card installed? If so, remove the battery while the phone is powered on, remove the media card (leave it out), then reinsert the battery and let the phone fully reboot. See if that makes a difference or not.
"Cats may taste like chicken, but they have more bones than rabbits."
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LCD white screen bb curve 8520

my BB cruve LCD white screen bb curve 8520 ????

Hi bluerain welcome to the Community
What is device OS version, is it the recent one? Have you recently updated your device ? If not try that if no updates are there than reload your Device OS.Have a look :
KB30280 : BlackBerry smartphone display blank white or black screen .
If it does not solves then it will wise to visit your Carrier for Replacing or Repairing.
Good Luck
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Help blackberry curve 8520 screen gone white with funny icon and saying reload softwear 552

hello my blackberry curve 8520 screen has gone white and funny circle icon has come up with reload softwear 552 at bottum of screen what do i do as it wont do anything ive tried battry pull and turned back on and it still brings that up
Solved!
Go to Solution.

It seems that you have not installed the correct blackberry software for your device, or might be select the incorrect carrier for your blackberry handheld. You need to download the correct blackberry software with your service provider and before installing the software, disconnect your BB device from the computer and then install it with proper administrative privilege.
After installing the software on your computer, make sure to hard boot your blackberry handheld before connecting it to your computer. If the same problem persists, then use JVM Loder to complete wipe your blackberry device memory then connect with the desktop manager and install the software.
Good luck..!!!
Regards,
Mayank

8520 Curve White Screen

My daughter's 4 months old 8520 Curve went to white screen.
Keys work.
Red Light flashes.
Battery Pull
No difference.
Desktop Manager recognised BB including identifying the the PIN and a full back up run.
Ran a complete wipe and OS reload from Desktop Manager.
No Difference.
Ran:
"If your BlackBerry stays powered off with a black or white screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
No difference.
So unless you can suggest an alternative I am going with a hardware defect and a repair/refund??

My daughter's 4 months old 8520 Curve went to white screen.
Keys work.
Red Light flashes.
Battery Pull
No difference.
Desktop Manager recognised BB including identifying the the PIN and a full back up run.
Ran a complete wipe and OS reload from Desktop Manager.
No Difference.
Ran:
"If your BlackBerry stays powered off with a black or white screen, follow the instructions below. The only indication of life might be the blinking red LED light in the top corner. Nothing seems to wake it up and Desktop Manager doesn't recognize any device is connected.
1) Make sure you have Blackberry Desktop Manager installed.
http://na.blackberry.com/eng/services/desktop/
2) On your PC, go to Start > Run and copy and paste the following line exactly (meaning with the quotation marks):
"c:\program files\common files\research in motion\apploader\loader.exe" /nojvm
3) The Application Loader Wizard will appear -- click "Next."
4) In the "Connection:" drop-down menu, you should see "USB-PIN: UNKNOWN". Click the "Next" button.
5) You should then see a list of applications ready to be installed for your Blackberry. Hit Next and Finish and you are well on your way to getting your Blackberry back to life. Congrats! Just don't disconnect anything and let the lengthy process finish completely.
No difference.
So unless you can suggest an alternative I am going with a hardware defect and a repair/refund??

Curve 8520 os: 5.0.0.681 randomly crashing and only shows white screen and unable to reboot unless plugged in

Anyone else suffering from their curve 8520 os: 5.0.0.681 randomly crashing and only showing a white screen as well as it being unable to reboot unless it is plugged in? It often occurs when I'm playing media, using apps and maps. Had the same problem with my previous phone so it was sent in for repair and replaced but I'm still suffering from the same problem with the replacement handset! Any ideas how it fix this?
Thanks

Hello Me_Again
Welcome to BlackBerry Support Community Forums
Since you got a replacement it the same old Battery you are using or its a new Battery with your replacement device.Sometime this white Screen or unable to reboot happen because of weak battery .I suggest if you can arrange a good quality Battery then try running your device a few hours to see if the problem is within the device or its just Battery issue.
Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

White Screen on my Curve 8520

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