White screen on new ipod

Brand new ipod 30g video, white screen when hooked up, reset give three tone chime and then white screen again
ANy thoughts?
many macs   Mac OS X (10.4.6)  

Welcome to Apple Discussions!
Put the iPod into disk mode...
Putting iPod in Disk Mode
Then restore the iPod...
Restore the iPod
btabz

Similar Messages

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    See  Display Shows White Screen Here
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    - Try:
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    How do I repair the white screen on my ipod touch. I have tried to hard reset the ipod, however every time I press the top button to lock the screen, it goes to a white screen.

    Try a system reset.  It cures many ills and it's quick, easy and harmless...
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  • TS1441 Ipod nano white screen brand new

    Just bought a 7th Generation Ipod nano and tried to plug it in and load music on it. When it was done syncing it said ok to disconnect so I did so.
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