White screen on startup 2010 Macbook pro

The computer worked fine a couple of days ago, when the computer was given to me. I reformatted and reinstalled OS X through disk utility to remove all of the previous data. It worked fine up until I took it took school. When I took it out of my school bag, I thought that I had broken the LCD because of the plain white screen with nothing working; not even OS X Utilities would open. I have tried the suggestions on the apple page for "Gray screen appears during startup" but none of these do anything. I have tried everything that I can, I replaced the hard drive, tried to boot with recovery assistant thumb drive in, tried starting while holding Control R, tried holding Option key. The only things that these soloutions have gotten me is, the folder with a "?" and a cursor over the white.
I am running out of things to try here as, I do not have the CD's and I know nothing about Mac's. If anyone could help me get to the point where I could open Utilities I would be forever thankful.

Please make a Genius Appointment and take it in for service.

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You're not the only person having similar problems after updating to 10.9.3... a lot of users have experienced pink, red, yellow, etc., screens. It doesn't seem to cause any problems, however, and is probably nothing to actually worry about. I've had it in the past on previous releases of OS X but it didn't affect my computer usage.
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Gray screen on startup of MacBook Pro.

I opened disk utility and got a long list of errors saying invalid node structure and invalid record count. I called Apple support and the rep told me to try reinstalling OS X on my MacBook, but when I went to install it, Macintosh HD did not show up as an option and he said there is definitely a problem with my hard drive and I need to take it in to an Apple store for repair. Does anyone know of a way to fix this issue without taking it to an Apple store?

If you need to reformat the hard drive:
Drive Erase for Lion/Mountain Lion
1. Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select the volume you wish to erase from the left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Click on the Erase button and wait until the process has completed.
If you are successful:
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.

Mid-2010 Macbook Pro White Screen of Death?

Hi all,
I have a Mid- 2010 Macbook Pro, running 10.8.2 that, when booting, sounds the Startup Chime but no Apple logo appears, just a white screen. I'm in IT so I've done several things, but nothing has worked and I couldn't find a previous discussion that was similar to mine.
Here's what I've done so far:
- Changed hard drives
- reseated RAM
- Unplugged Battery
- Reset the PRAM
- Tried to boot from CD using CTRL- C
- Tried Recovery boot using CTRL- R
Anything else I could try? I keep thinking it may have something to do with the Time Change, but that seems a little weird to me if that's the cause. It worked fine late last night and then it did this in the morning (after the time change).
Thanks for any help you can give!

Hi sanjampet,
Tried the SMC reset, safe boot, CD boot, and Recovery boot all with no luck. Not sure why it's going on, but it's looking more and more like a hardware issue to me. It's a white screen (instead of a grey screen), so I'm worried that it's something with it. I'm going to try and see if I can remote into it using Screen Sharing to see if it's something with the display.
My wife used it last and she told me that it was slow on the internet with the mouse freezing up, so she held down the power to turn it off then it came up with the white screen which hasn't come back on since. I'm using an 3rd party SSD hard drive and replaced it with another SATA hard drive, but it didn't help.
Thanks,
JN

Mid 2010 MacBook pro gray screen beeps no startup

Hello,
My mid 2010 MacBook pro will not startup. What I get is the startup chimes with white or gray screen. Then some beeping and clicking starts. Will not boot remotely from FireWire drive.
I'm thinking it might be ram based on what I have read so far as opposed to a hard drive crash.
Any ideas?

The number of beeps should tell you what the problem is.
http://support.apple.com/kb/HT1547

2010 Macbook pro freezes a lot, but mouse still moves. It unfreezes if you wait. It also hard crashes... Also, weird lines and screen flashes.

I have a 2010 Macbook pro running snow leopard (Mac OS 10.6.8). First off, this has been the worst computer I've ever owned or have heard of someone having, Mac or PC. There hasn't been a time where something hasn't been wrong. I'm going to list my specs, my current problems and maybe list previous problems after that. Any advice or suggestions would be great. My brother works for apple out in Cali and I've been sending him crash and bug reports and he can't seem to figure out what's going on.
Specs:
2010 Macbook Pro (Mac OSX 10.6.8)
Processor: 2.66 GHz Intel Core i7
Memory: 8 GB 1067 MHz DDR3
Graphics Cards: Intel HD Graphics (288 VRAM) and a NVIDIA GeForce GT 330M (512 VRAM)
(if you want more info, just ask)
To start things off, my computer hard crashes at random points playing basically any game. StarCraft 2 (when I could play the game prior to Blizzard patching my OS out of the minimum requirements), League of Legends, MineCraft and others all crash while in use. My computer screen suddenly flashes white and then to black and whatever audio may have been playing in the past second of gameplay is thrown into a constant loop. The screen is solid black with no mouse and there is no keyboard functionality. The only thing I can do is hold down the power button. I first started noticing this problem back when StarCraft 2 Heart of the Swarm came out. I would crash every 4 or 5 games in this way. Since that was happening I resorted to playing other games such as League of Legends. I wasn't having any trouble at all, but gradually it started to have the hard crashing issues. Initially every handful of games, now it crashes in roughly 50% of the games I play. This happens while I have NO other applications open and this has happened even after a complete restart with only 2 things opening at startup. League started crashing in this way after I brought my computer in to have a fan replaced.
Another thing which has started happening since I had my fan replaced at the apple store: My computer has become very sluggish at times and my computer freezes in another way. Many times a day, I will find I click on something in an application and the entire computer locks up. There's no spinning beachball. There's no movement of any sort on the screen and there is no button functionality, but I can move the mouse. Clicking does nothing. This sort of freeze lasts for about 30 seconds up to 5 or 6 minutes or so. After that, it suddenly just decides to work again. I can tell when it unfreezes because the clock in the corner jumps to the correct time. This has happened frequently while using Google Chrome, Firefox and Safari. It also happened while trying to use Skype. It was freezing the most when facebook or youtube has been open, but it happens without that happening as well. One of the first times I noticed it, earlier this year, I was searching for work and tried to go to this website: http://www.nhab.org/ (looking for a job). It froze my computer as I described above (and I didn't know it would unfreeze after several minutes, so I thought my computer was completely frozen). I restarted, went to the same website and it froze again. I did this a third time and it froze again, so I restarted again. On the fourth try, it loaded. The frequency of this problem is ridiculous. I actually decided to delete Google Chrome from my computer (and its support files) since my computer would freeze the most often with Chrome (though I used Chrome mostly for youtube and watching tv shows online). Almost instantly after deleting Chrome, my computer was running significantly faster. things loaded quicker in other browsers and aplications loaded smoother. My text no longer lagged when typing in facebook... It hasn't solved the freezing, though the freezing tends to last less time now.
Another thing that happens, which I am not sure is normal: When my computer is booting, after the grey screen, it changes to light blue. During this light blue time, often times white horizontal centimeter to inch wide bars will flash across the screen near the top. This also happens on shutting down. I also noticed that when it shuts down the screen doesn't just shut off. The screen flickers quick for up to a second and then it is off. It doesn't just turn off.
My computer has also occassionally flashed for a brief fraction of a second, to the blue start up color and back to whatever I am doing.
Those are all issues I am having right now and I am beginning to wonder if this several thousand dollar computer is capable of doing much more than just writing text..
Prior issues I have had:
Right from the start, I have had major graphical issues which I showed to the people at the apple store and they reinstalled flash, but they really didn't know what was going on. These glitches would tiles previous graphical things I had done in an artistic mozaic across my desktop, replacing my background image with broken mozaics. It's hard to explain without showing, so here are 2 screenshots from it:
The people at the store thought it was just flash... but I don't understand how that could be flash. I would have to flip through different desktop backgrounds I used to make it go away. After it doing this for 2 years, it has only happened once since then and not very badly..
Another issue I had: The battery on my laptop just about exploded... I woke up one morning with my laptop sitting on my night stand as usual, but there was a small crack across part of my trackpad. I was scared because I thought I must have done something... I went to the bathroom, took a shower and when I came back the crack was farther across the trackpad. I had breakfast, came upstairs and my trackpad had 1 crack across the whole thing with multiple mini cracks going in every direction from it. After telling my brother what was going on, he quickly said that it was the battery and to take it to a store. I took it to the store and showed them what was happening and they very quickly took it out back and I quote "threw the battery in a firesafe immediately" because when they opened the laptop it started to quickly expand. This ended up cracking my trackpad as well as bending the bottom of the body on the laptop. All had to be replaced...
Then I had the fan sounding like a weedwacker, so I had it replaced a couple months ago and a couple months ago is when the freezing began, the computer started running slowly and all games crash the computer.
I have had a lot of things go wrong, not a lot of things go right and I'm really frustrated. Can anyone tell me how to get my computer to stop freezing or how to make it stop hard crashing during any of the games I play?
Basically, what I have done so far is reset the PRAM I think? I held command + option + P + R on start up and had it chime 3 or 4 times. Other than that, I don't know what to do.... suggestions?

I just wanted to follow this up by saying that you were entirely correct in your diagnosis of the situation. My computer did have the faulty part you linked to. I brought my laptop in and specifically told them to run that test, had it fail and then argued with the person at the genius bar and the manager. Eventually they offered to have it sent out and have everything replaced for free of charge. They did so mainly because I had complained about graphical issues almost every other time I had come in with problems and no one ran the test. They should have caught this problem during my warranty, but they didn't, even though I mentioned the problem.
Anyhow, after having the part replaced, I haven't had my computer crash a single time since, or had many of the issues mentioned above. I've never had this experience before. Even brand new, I got occasional crashes. Hopefully this new trend continues.
I do find that web browsing is still incredibly slow. Web browsers just chug along at a slow pace, even though I have great internet speed. Maybe I'll try just deleting my web browsers and reinstalling them...
Anyhow, thank you for your help and knowledge Clinton.

Mid 2010 MacBook pro took a keyboard spill. It still works but display is sooo dark - like no backlight. I think this is an LED screen. Does anyone know the fix for this?

Hi all... My mid 2010 MacBook Pro took a keyboard spill. It still works but the display is very very dark. A faint image can only be seen at an angle in very bright light. I think this model has an LED screen. Can anyone please tell me what the fix for this is? Thank you sooooo much!
< Email Edited By Host >

Spill Cleaning
Some liquid has just spilled into your Mac. What should you do?
Do
Immediately shut down the computer and unplug the power cord.
Remove the computer's battery (if you can)
Disconnect any peripherals (printers, iPods, scanners, cameras, etc.)
Lay the computer upside down on paper towels to get as much liquid as possible to drip out.
Note what was spilled on your Mac.
Bring the computer into an Apple store or AASP as soon as possible.
Don't
Don't try to turn it back on. Liquids can help electrical current move about the components of your Mac in destructive ways.
Don't shake the computer (this will only spread the liquid around).
Don't use a hair dryer on it (even at a low setting a hair dryer will damage sensitive components).

My mid 2010 macbook pro 13 inch screen is cracked, how much will it be to fix?

My mid 2010 macbook pro 13 inch screen is cracked, how much will it be to fix?

https://www.techrestore.com/mac/
http://www.dttservice.com
http://www.myservice.com/macbookpro.html
http://www.ifixit.com/Device/MacBook_Pro
http://www.PowerbookMedic.com

Is it possible to connect my mid 2010 Macbook Pro with my 21.5" iMac 11,2 so that I can work with dual screens?

Is it possible to connect my mid 2010 Macbook Pro with my 21.5" iMac 11,2 so that I can work with dual screens?

try xxx - may work
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I have a problem with my motherboard and my battery of my 2010 macbook pro 13". It was just serviced with a new screen, keyboard, and logic board.

I have a problem with my motherboard and my battery of my 2010 macbook pro 13". It was just serviced with a new screen, keyboard, and logic board. How much will a new battery and motherboard cost and would it be worth it or should I just get a new computer. It was about 300 dollars to get it serviced last week. if it adds up to much past 600 dollars I will just get a new one. THANKS FOR ANY HELP!
P.S During classes today it began beeping in my bag. Like three kind of long steady beeps then a short pause, and when I opened it I couldn't see anything but it was on so I turned it off and back on.

Depends on what options your Apple store offers - if they can do a depot repair (where they send it out), that's around $300 for all parts & labor.
If the store doesn't have that option, a logicboard is around $600, battery $80-$100, from what I've seen.
If they JUST replaced the logicboard, you absolutely should NOT have to pay for another replacement - the replacement is covered by a warranty. If they want you to pay for it, make sure you have a copy of the receipt for the work that was recently completed so you can show it to them. They have no reason to charge you for another logicboard.
~Lyssa

Just installing a few updates from the Mac App Store for mountain lion on my 2010 MacBook Pro, during this it made a noise and then the screen and keyboard went off, like it is off. What happened, is it off...or should I just wait it out?

Just installing a few updates from the Mac App Store for mountain lion on my 2010 MacBook Pro, during this it made a noise and then the screen and keyboard went off, like it is off. What happened, is it off...or should I just wait it out?

What kind of noise?
The only things I can think of that make noise are fans and disks. Fans usually will not cause the computer to shutdown as you describe. My guess is your disk drive died. I hope you made a backup prior to start the ungrade.
Allan

There's a soft white dot on the screen of my new MacBook Pro Retnia

There's a soft white dot on the screen of my new MacBook Pro Retnia That is visible especially when the background is light. It isn't a sharp dot but rather a soft blurred looking dot. Does anybody else have something like this or does anyone know what it is? I'm thinking its s dead pixel but it doesn't look like one that i've seen on other lcd displays.
I set my desktop background to a 50% grey and that's how I found it. Now that I did, i can't stop looking at it. I tried to take a pic of it its in the center of the photo. Its not easy to see on the photo but, its very easy to see on the display. Oh and its not dirt or something on the surface. Not sure if i should go to the genius bar on it. I am worried that it may get worse. Any input is appreciated.

I also had this problem, same make and model and specifications as you have. Brought it into Apple and also called them about. They stated they have not heard of this yet although I find that hard to believe with the # of cases on this being reported. Must have been a bad lot or batch of Retina MBP's that were made and this got by quality control. But they were okay with giving me a new one on the spot.
As you said, doesn't show on darks but on whites; oh boy it sure does and it is annoying on photo editing and documents where white is all you see; about 1.5mm x 1mm big and bright like a little star. Very hard to detect at first unless you have the white background up as wallpaper.
I sent my MBP back for a replacement and told them I did not want a repair on a computer that was less than 3 weeks old. Stuff happens and no one is perfect so long as Apple and their resellers stand by and make amends by issuing new MBP's. I did not buy mine via Apple direct this time, but rather used a authorized Apple reseller and fortunately they agreed to issue a new one. Keeping fingers crossed.

Mid-2010 MacBook Pro stuck in clamshell mode?

I asked a similar question to this earlier, but now the problem has been more consistent. I have a mid-2010 MacBook Pro that I often use with an external display, plugged in via mini-DVI to HDMI adapter. The problem is, after I've unplugged my macbook to "go mobile" and am away from my display, if I ever have to restart my computer or boot into Windows 7, my computer will think it's still in clamshell mode. The screen will stay dark, and if the lid is closed, the white light will stay on steadily, not pulsing. However, if I plug into my external display when this is happening, the external display works fine and I have a display again. When I look up my displays while connected to an external display while this is happening, my internal display isn't even listed in the system report; it's like it doesn't exist! And this is especially a problem now as I am away on a 3 week school related trip.
I have not been able to consistently reproduce this problem. Sometimes it restarts normally, sometimes I restart it and get the gray + apple logo screen that then goes dark, and sometimes the internal display just never turns on. The problem doesn't seem to be related to an OS, as it happens when booting into Windows 7 OR mountain lion 10.8.5. I've tried resetting PRAM mutliple times as well as performing an SMC reset multiple times, and neither has helped. This even happened when I was booting into a mountain lion install USB, as I thought maybe a fresh install would help. I've seen many other forums discussing a similar issue, but none described quite like mine.
What gives?? How can I get my macbook to restart normally? I really don't want to have to make a repair, even though it's looking like a hardware problem. My computer is one month after Apple Care has expired, and I can't afford a pricey repair as I'm a very in debt student who only has a MacBook because his school gave it to him in the first place. I would be very appreciative for any suggestions and/or help! Thanks!

Hello thedoctor8706
Reset your NVRAM and test to see if that resolves your issues. Typically that will resolve video, volume, startup disk selection, and kernel panic issues.
About NVRAM and PRAM
http://support.apple.com/kb/HT1379
Thanks for using Apple Support Communities.
Regards,
-Norm G.

How to get bootcamp to install from USB on Mid 2010 Macbook Pro in Mavericks

Ok, finally ran into my first problem with Mavericks. It's a doozy. Please if anyone has any advice, let me know.
My bootcamp partition was acting a little buggy. I also wanted to make the partition larger, so I went ahead and erased it, made a larger partition and was getting ready to install windows 7.
Unfortunately, little to my knowledge, bootcamp assistant is programmed to not allow installation of Windows via USB if your computer had an optical drive in it's factory delivered form.
I have removed my optical drive in favor of a second hard drive and encased my original superdrive into an External USB hub.
There apparently used to be a solution involving editing the plist.info text document to allow USB installation. However, as of MAVERICKS, this document is now locked and unable to be edited.
I was running windows 7 fine until I scrapped it, and now I have no way to re-install windows short of going through a laborious process of re-installing my optical drive into my laptop, installing, and then re-installing my hard drive back in. The only reason is due to a software bias for my series of laptop because it "used to have" an optical drive.
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Remove the Boot Camp partition only with Boot Camp Assistant, not with Disk Utility.
Install or Reinstall OS X from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the
      left side list. Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on
      the Security button and set the Zero Data option to one-pass. Click on
      the Erase button and wait until the process has completed.
4. Quit DU and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible
           because it is three times faster than wireless.

White screen on startup 2010 Macbook pro

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